Steve Krug Explains It All for You - SxSW 2011

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My slides from my first SxSW. The audio (60 min.) is available at http://schedule.sxsw.com/events/event_IAP8293. Play both at the same time and create your own multimedia presentation! (Note: For some reason, the SxSW media player widget isn't visible in IE. Consider alternate routes.)

Diseño Tecnología

Steve Krug SxSW Interactive 2011 Last Session, Last Day Steve Krug explains it all for you

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

Let’s get a few things out of the way © 2001 Steve Krug

Not present at time of photo ,[object Object],[object Object],[object Object],© 2001 Steve Krug

You damned kids get out of my yard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Lou’s brilliant idea ,[object Object],[object Object],© 2001 Steve Krug

© 2001 Steve Krug

Lou’s brilliant idea ,[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Show of hands? ,[object Object],© 2001 Steve Krug

© 2001 Steve Krug

Show of hands? ,[object Object],[object Object],© 2001 Steve Krug

Ten years ago ,[object Object],© 2001 Steve Krug

© 2001 Steve Krug © 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

“ My ideal home page,” as told by… © 2001 Steve Krug

“ My ideal home page,” as told by… © 2001 Steve Krug

I believe anyone can do it ,[object Object],© 2001 Steve Krug

All sites have usability problems ,[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug Problems you can find with just a few test participants Problems you have the resources to fix

Most sites don’t get tested ,[object Object],[object Object],[object Object],© 2001 Steve Krug

My intent for today ,[object Object],[object Object],© 2001 Steve Krug

The plan ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Do-it-yourself usability testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Do-it-yourself usability testing ,[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

First, a demo test ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

We need a volunteer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

There’s a complete demo online ,[object Object],[object Object],© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

RSME: The thirty-minute version ,[object Object],© 2001 Steve Krug

Show of hands? ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

© 2001 Steve Krug A morning a month, that’s all we ask.

© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug Start earlier than you think makes sense.

Incorrect thinking © 2001 Steve Krug

Correct thinking © 2001 Steve Krug

© 2001 Steve Krug Recruit loosely and grade on a curve.

© 2001 Steve Krug Naturally, we need to test people who are just like our target audience. … people who are a lot like our users. … people who actually use our site. Representative users! Real users!

© 2001 Steve Krug

© 2001 Steve Krug Make it a spectator sport.

© 2001 Steve Krug

© 2001 Steve Krug Focus ruthlessly on a small number of the most important problems.

© 2001 Steve Krug

© 2001 Steve Krug When fixing problems, always do the least you can do™.

Your motto should be… ,[object Object],[object Object],[object Object],© 2001 Steve Krug

© 2001 Steve Krug

© 2001 Steve Krug

Blatant self promotion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Rate me? ,[object Object],[object Object],© 2001 Steve Krug

Thanks for all the fish ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2001 Steve Krug

Questions, anyone? © 2001 Steve Krug

© 2011 Steve Krug

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1. Steve Krug SxSW Interactive 2011 Last Session, Last Day Steve Krug explains it all for you

2. © 2001 Steve Krug

3. © 2001 Steve Krug

4. © 2001 Steve Krug

5. © 2001 Steve Krug

6. Let’s get a few things out of the way © 2001 Steve Krug

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10. © 2001 Steve Krug

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13. © 2001 Steve Krug

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16. © 2001 Steve Krug © 2001 Steve Krug

17. © 2001 Steve Krug

18. © 2001 Steve Krug

19. © 2001 Steve Krug

20. © 2001 Steve Krug

21. © 2001 Steve Krug

22. © 2001 Steve Krug

23. © 2001 Steve Krug

24. © 2001 Steve Krug

25. © 2001 Steve Krug

26. © 2001 Steve Krug

27. “ My ideal home page,” as told by… © 2001 Steve Krug

28. “ My ideal home page,” as told by… © 2001 Steve Krug

29.

30.

31. © 2001 Steve Krug

32. © 2001 Steve Krug Problems you can find with just a few test participants Problems you have the resources to fix

33.

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41. © 2001 Steve Krug

42. © 2001 Steve Krug

43. © 2001 Steve Krug

44. © 2001 Steve Krug

45. © 2001 Steve Krug

46. © 2001 Steve Krug

47. © 2001 Steve Krug

48. © 2001 Steve Krug

49. © 2001 Steve Krug

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52. © 2001 Steve Krug A morning a month, that’s all we ask.

53. © 2001 Steve Krug

54. © 2001 Steve Krug

55. © 2001 Steve Krug Start earlier than you think makes sense.

56. Incorrect thinking © 2001 Steve Krug

57. Correct thinking © 2001 Steve Krug

58. © 2001 Steve Krug Recruit loosely and grade on a curve.

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61. © 2001 Steve Krug Make it a spectator sport.

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63. © 2001 Steve Krug Focus ruthlessly on a small number of the most important problems.

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65. © 2001 Steve Krug When fixing problems, always do the least you can do™.

66.

67. © 2001 Steve Krug

68. © 2001 Steve Krug

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72. Questions, anyone? © 2001 Steve Krug

73. © 2011 Steve Krug