Presentation delivered by Ed Newman of the Accidental Entrepreneur and The Talent Board on 12/7/2011 at The George Washington University at the FedCollege recruiting conference co-organized by RECSOLU and CollegeRecruiter.com.

1. Candidate Experience Awards 2011
- 2011
- 100’s
- 70’s
- 50’s
- 30’s
-12,000
- 24
- 5

2. Participant Primary Industry
Advertising and PR Services
Business Services - Other
Chemicals/Petro-Chemicals
Computer Hardware, Software, IT Services
Construction - Industrial Facilities and Infrastructure
Consumer Packaged Goods Manufacturing
Electronics, Components, and Semiconductor Mfg
Engineering Services
Financial Services, Accounting, Banking
Food and Beverage Production
Healthcare Services
Insurance
Internet Services
Manufacturing - Other
Metals and Minerals
Other/Not Classified
Printing and Publishing
Real Estate/Property Management
Retail
Staffing/Employment Agencies
Telecommunications Services
Travel, Transportation and Tourism

3. Company Profile Survey Results
What is your organization's total North American
How many people are [directly] involved in
employee population?
North American recruiting?
100,000+
4%
Over 200
11%
25,000-
Under 500 100-200
100,000 Under 10
24% 9%
21%
34%
50-100
10,000-25,000 500-2,500 10%
11% 7% 25,000-75,000
2%
10,000-25,000 75,000+ 25-50
4% 0% 11%
2,500-10,000 5000-10,000 10-25
33% 7% 25%
Less than 100
19%
2500-5000 100-200
11% 6%
1000-2500
13% 200-500
17%
500-1000
21%
What were your total North American
new hire numbers in 2010?

4. 0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
The average/expected time to complete the
application is indicated at the beginning of
120.0%
the application.
As the candidate finishes each section
there is an indication of the % completed or
some other means to determine how far…
Accommodation information for people
with disabilities is prominently displayed at
the beginning of the application.
The reason for requesting
race, gender, veteran status, etc. is
explained in layman terms as a part of the…
An explanation of privacy commitments-
specifically with regard to the staffing
process is explained in layman terms.
Privacy commitments include a specific
time frame when the data collected will be
deleted from the system.
Contact information for concerns about
data privacy is included in the application's
data privacy statement.
The applications (in the U.S.) is available in
describe your application process?
another language(s).
The ability to upload a prepared resume or
standard pre-populated profile to be parsed
for application fields is an option.
Submitting an application triggers an
immediate 'Thank you'.
Company Survey Question: Which statements below accurately
Submitting an application triggers a
reminder about 'next steps'.

5. Company Survey Question: How many Candidates apply and how
many are NOT qualified?
11-25 < 90%
> 250 10-25% 10%
9% 12% 10%
25-50% 75-90%
101-250 22% 24%
29%
26-100
50%
50-75%
34%
How many Candidates are not
How many Candidates Apply?
Qualified?

6. Company Survey Question: What communication takes place between your
company/recruiter and candidates who submitted UNQUALIFIED applications.
Nothing, the original response when the
application was submitted clearly stated
that we will only get back to candidates 'we
are interested in'.
9%
Recruiters are not required to respond but
26% some do based on their judgement that the
Other applicants might qualify in the future or be
24% qualified for other jobs, etc.
Recruiters are required to respond with a
10% standard 'thank you but...' using scripts that
suggest the position has been filled or that
more qualified candidates are being
considered.
31% Recruiters are required to respond to all
unqualified candidates with some
feedback.

7. Candidate Survey Question: Which of the following statements most closely
represents your experience?
50.0%
45.0%
40.0%
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
I received an I received a I was provided I received an None of the Other (please
email from a phone call from a link where I email from a above. specify)
"do not reply" a recruiter could check the recruiter
address notifying i was status of my notifying me I
notifying me I not being application. was no longer
was not being considered.. being
considered. considered.

8. Company Survey Question: If candidates who are NOT selected as Finalists inquire about
their status which of the following..
Other (please specify)
The recruiter whose email is included with
each open requisition would respond within
X (hours or days).
We might remind them to use the automatic
status feature of our ATS which they first
learned of when they applied.
We would be surprised because we inform
candidates directly by email as they are
'dispositioned'.
It would be pretty difficult to inquire as we
offer no contact info in any of our automated
responses or materials.
0.0%5.0%
10.0% 20.0% 30.0% 40.0% 50.0%
15.0% 25.0% 35.0% 45.0%

9. Company Survey Question: How do you communicate with your
Candidates?
Extensive part of our total strategy Routine for some hiring
Limited Use We are Experimenting
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%

10. Candidate Survey Question: Describe your experience with the following
recruiting communication options.
Aware of this and used to interact. Aware of this but did not use.
Not aware the company had this. Dont know what this means.
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%

11. In the categories below have you implemented a third party solution to
enhance your recruiting efforts?
50
No Yes
45
40
35
30
25
20
15
10
5
0
Applicant Background Assessment/ Sourcing Employer Social Media Candidate Interviewing Outsourcing Onboarding
Tracking (ATS) Checking Testing Branding Relationship (RPO)
Mgmt (CRM)

12. Contact
Ed Newman
Chief Analyst
Inside Talent Management Technology
ed@insideTMT.com
(610) 935-4516
www.InsideTMT.com
Wednesday, December
12
14, 2011