5. ICC sits on a 7 acre tract of prime industrial land in the Blount County Industrial Park…
6. …which has easily accommodated the company’s recent 5000 square foot expansion.
7. ICC International was established in 1983 in the mature North American market. With little to differentiate the products, ICC determined that by streamlining production, better turnaround could be provided. Commutators and slip rings which formerly commanded lead times of 2-3 weeks, would now be available in 96 hours or less.
8. ICC’s Red Alert Service was introduced to the industrial motor repair aftermarket and has redefined the North American industry.
9. The company now seeks to bring this level of service and quality to other markets such as the United Kingdom, Australia, New Zealand and Central Europe, while continuing to increase marketshare in North America.
10. Products Commutators - 2” to 12 feet in diameter Standard & Specialty including: V-Ring Glassband Steel Shrink Ring Molded Conversions Rivet Slip Rings – 2” to 3 feet + in diameter including: Standard Split Ring Designs
11. New Manufacturing All types : V-Ring, Glassband, Steel Shrink Ring, Rivet Commutators and all Slip Rings All sizes : 2” to 12 feet on the riser diameter, currently including brush track up to 60”
13. Services Red Alert Emergency Service of 96 Hours or Less on most products Rush Service Overtime Service of typically 6-7 Calendar Days Straight Time 10-12 Calendar Days for products at our most cost effective pricing.
14. Services Responsiveness ICC’s experienced sales staff can typically provide you with a quotation in less than 30 minutes, just fill out one of our data sheets for immediate response All sales staff can be reached 24 hours a day, 7 days a week for any of your commutator or collector ring needs
15. Services Production ICC runs three fully staffed shifts, including a weekend shift, to ensure that all deliveries are met. In fact, over 80% of ICC’s work ships earlier than the scheduled ship date.
16. Services Shipping Support ICC is less than 10 minutes from Knoxville’s newly renovated McGhee Tyson Airport ICC is one of Federal Express’ top 5 customers in the local area, allowing us to provide great rates and superior service ICC is has accounts established with virtually all freight carriers Customs Documentation ICC will provide all customs documentation for seamless transport to and from our facility
17. Services Technical Support ICC Staff are available to assist with any field repair needs at any time. ICC also publishes “Motor Fax” as a reference guide for all customers.
18. Current Market ICC’s primary market is the industrial North American market, but the company also provides products to customers in Australia, Central America, South America, Asia and Europe.
19. Current Market Though ICC builds commutators for virtually all applications, including traction, our focus has been industrial commutators which are typically one-of-a-kind units.
20. Customers ICC’s End User Customers include: NASA Panama Canal Commission USX Steel, LTV Steel, Inland Steel ALCOA Aluminum, ALCAN Aluminum, Norandal Aluminum, Kaiser Aluminum US Coast Guard, US Navy Union Camp Paper, International Paper Los Angeles Port Authority Ford Motor Company OEM’s including GE, Westinghouse, Reliance, Peerless-Winsmith Potomac Electric Power Company (PEPCO)
21. Departments Linked by ICC’s integrated manufacturing software, all departments are committed to the growth of the corporation. Engineering – prepares CAD drawings of all products Sales & Marketing – is responsible for high level customer service including quotation of product Production – guides each project from start to completion, ensuring adherance to all customer preferences Finance – works with each customer to ensure seamless handling of invoicing, wire transfers and letters of credit where applicable
22. For the future Additional Sales & Service Staff : ICC now has 2 inside sales representatives, a sales manager, an outside sales representative in the USA and a new manufacturer’s representative responsible for the Canadian region. ICC will continue to support new markets with additional staff as needed.
23. In Summary, ICC Provides: The fastest way to get it done right. Fast turnaround times Top quality products Unbeatable service
24. ICC International Thank you for your time Because your business depends on the partners you choose. Industrial Commutator Corporation 1620 Robert C. Jackson Drive, Maryville, TN 37801 USA (865) 983-7444 fax (865) 983-9374 www.indcommutator.com The fastest way to get it done right.