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Social Media & Small
Business: Pitfalls to Avoid
              Rachel Strella
           Strella Social Media


  Cathy Jennings
  No Pressure Networking
Introductions




      Rachel Strella
   Strella Social Media
www.strellasocialmedia.com
Introductions




       Cathy Jennings
   No Pressure Networking
www.nopressurenetworking.com
Small Business Challenges
Small Business Challenges
          Time
Small Business Challenges
       Resources
Small Business Challenges
         Money
Small Business Challenges
Social Media Knowledge
Common Pitfalls to Avoid
Common Pitfalls to Avoid

Poor Planning
→ Lack of Strategy
→ No Measurement
→ Failure to apply adequate
  resources to execute your
  strategy
Common Pitfalls to Avoid

Poor Engagement
→ Lack of Consistency
→ Poor Content
Common Pitfalls to Avoid
Poor Customer Service
→ Ignoring the Audience
→ Deleting Negative Feedback
→ No Reputation
  Management
Common Pitfalls to Avoid
Poor Synergy
→ “Silo” Efforts
→ Lack of Integration with
  other social media
  channels, traditional media,
  and offline efforts
Common Pitfalls to Avoid
Misuse
→ Treating Social Media Like
  Advertising
→ Mimicking or Focusing Too
  Much on the Competition
→ Assuming It’s Magic or that
  It Will “Fix” Your Business
Common Pitfalls to Avoid
Mismanagement
→ Managing Too Many
  Media
→ Having the Intern or
  Youngest Person on the
  Staff Manage Efforts
→ Becoming Complacent
Practical Solutions
Practical Solutions

If You’re Already Guilty of
These Pitfalls, It’s Not Too
   Late to Get on Track!
Practical Solutions

 Determine Goals
 Define Ideal Client
 Find Out Where They Are
  on Social Media
Practical Solutions

 Develop a Content
  Strategy
 Develop a Short-Term Plan
 Brainstorm Ways to
  Integrate Efforts
 Build Audience
Practical Solutions

 List Tasks and Assign
  Responsibilities
 Listen to Your Audience &
  Respond to Their Needs
 Evaluate
A Plan for Your Small Business
A Plan for Your Small Business

  A Plan Developed Just for
  You-The Small Business!
  Small Business Owner’s
  Guide to Social Media
  Releasing in Early
  November
A Plan for Your Small Business
  Downloadable Guide
  5 Modules
    Theories
    Examples
    Exercises & Checklists
    Bonuses
A Plan for Your Small Business
Modules
   Selecting the Right Social
   Media Channels
   Building Your Audience
   Planning Your Strategy
   Executing Your Strategy
   Evaluation
The Difference
The Difference
Explains the Why and the
HOW
Examples Guide You
Through the Modules
Workbooks Allow You to
Apply it to Your Business
The Difference
Comprehensive, Yet Easy to
Use
REAL Strategy Examples
Exclusively for Small
Business
Affordable
The Difference
  ACT NOW & SAVE $50!
Email Strella Social Media &
  let us know you want to
   take advantage of this
        webinar offer!
   We’ll add you to the
       pre-order list!
The Difference
        Email us at:
info@strellasocialmedia.com
   To Save $50 on “The Small
Business Owner’s Guide to Social
             Media!”
This brings your cost to just $99!
  Offer valid thru 11/04/2012
Connections and Resources
      Website and Blog:
    StrellaSocialMedia.com
  NoPressureNetworking.com
          Facebook:
Facebook.com/StrellaSocialMedia
  Facebook.com/CathyJennings
Connections and Resources
          Twitter:
   Twitter.com/RachelStrella
  Twitter.com/CathyJennings
          LinkedIn:
 LinkedIn.com/in/RachelStrella
LinkedIn.com/in/CathyJennings

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Social Media and Small Business: Pitfalls to Avoid

  • 1. Social Media & Small Business: Pitfalls to Avoid Rachel Strella Strella Social Media Cathy Jennings No Pressure Networking
  • 2. Introductions Rachel Strella Strella Social Media www.strellasocialmedia.com
  • 3. Introductions Cathy Jennings No Pressure Networking www.nopressurenetworking.com
  • 10. Common Pitfalls to Avoid Poor Planning → Lack of Strategy → No Measurement → Failure to apply adequate resources to execute your strategy
  • 11. Common Pitfalls to Avoid Poor Engagement → Lack of Consistency → Poor Content
  • 12. Common Pitfalls to Avoid Poor Customer Service → Ignoring the Audience → Deleting Negative Feedback → No Reputation Management
  • 13. Common Pitfalls to Avoid Poor Synergy → “Silo” Efforts → Lack of Integration with other social media channels, traditional media, and offline efforts
  • 14. Common Pitfalls to Avoid Misuse → Treating Social Media Like Advertising → Mimicking or Focusing Too Much on the Competition → Assuming It’s Magic or that It Will “Fix” Your Business
  • 15. Common Pitfalls to Avoid Mismanagement → Managing Too Many Media → Having the Intern or Youngest Person on the Staff Manage Efforts → Becoming Complacent
  • 17. Practical Solutions If You’re Already Guilty of These Pitfalls, It’s Not Too Late to Get on Track!
  • 18. Practical Solutions  Determine Goals  Define Ideal Client  Find Out Where They Are on Social Media
  • 19. Practical Solutions  Develop a Content Strategy  Develop a Short-Term Plan  Brainstorm Ways to Integrate Efforts  Build Audience
  • 20. Practical Solutions  List Tasks and Assign Responsibilities  Listen to Your Audience & Respond to Their Needs  Evaluate
  • 21. A Plan for Your Small Business
  • 22. A Plan for Your Small Business A Plan Developed Just for You-The Small Business! Small Business Owner’s Guide to Social Media Releasing in Early November
  • 23. A Plan for Your Small Business Downloadable Guide 5 Modules Theories Examples Exercises & Checklists Bonuses
  • 24. A Plan for Your Small Business Modules Selecting the Right Social Media Channels Building Your Audience Planning Your Strategy Executing Your Strategy Evaluation
  • 26. The Difference Explains the Why and the HOW Examples Guide You Through the Modules Workbooks Allow You to Apply it to Your Business
  • 27. The Difference Comprehensive, Yet Easy to Use REAL Strategy Examples Exclusively for Small Business Affordable
  • 28. The Difference ACT NOW & SAVE $50! Email Strella Social Media & let us know you want to take advantage of this webinar offer! We’ll add you to the pre-order list!
  • 29. The Difference Email us at: info@strellasocialmedia.com To Save $50 on “The Small Business Owner’s Guide to Social Media!” This brings your cost to just $99! Offer valid thru 11/04/2012
  • 30. Connections and Resources Website and Blog: StrellaSocialMedia.com NoPressureNetworking.com Facebook: Facebook.com/StrellaSocialMedia Facebook.com/CathyJennings
  • 31. Connections and Resources Twitter: Twitter.com/RachelStrella Twitter.com/CathyJennings LinkedIn: LinkedIn.com/in/RachelStrella LinkedIn.com/in/CathyJennings