International students from Italy, Spain, and Poland reported the highest satisfaction levels of 9.1 out of 10, while students in Finland, Sweden, and Denmark reported the highest satisfaction levels with their host countries of 9.2 and 9.1 out of 10 respectively. Academics were the most influential factor on student satisfaction according to 25% of students, followed by city and culture at 25%, social life at 14%, and university services at 11%. The report recommends that universities expand English course offerings, use more interactive teaching methods, modernize facilities, and streamline administrative processes to improve international student satisfaction.
Key Influences of International Student Satisfaction in Europe (2014)
1. KEY INFLUENCERS OF INTERNATIONAL STUDENT
SATISFACTION IN EUROPE 2014
Satisfaction rating
Students from Italy 9.1
shared by 6,900 students during
the 2013/2014 academic year on STEXX
International
student satisfaction
by country of origin
73,000 reviews
Aspects that influence satisfaction
Academics
25%
3 out of 4 students
comment on academics,
city & culture, social life,
and university services
25%
City & Culture14%
Social life
Uni services
11%
8%
Personal &
Professional
development
7%
Overall 6%
4%
Surroundings
Cost
Increase your student
satisfaction
Expand the course
offerings in English
of international students
would recommend
their experience
Students from Spain 9.1
Students from Poland 9.0
Students from France 9.0
Students from Austria 8.8
Students in Finland 9.2
International
student satisfaction by
country of destination
Students in Sweden 9.1
Students in Denmark 9.1
Students in Austria 9.0
Students in Poland 9.0
on a scale of 0 (lowest) to 10 (highest)
Use student centred,
interactive teaching
methods
Modernize facilities
and equipement
Continue to:
Improve:
Administration between
home and host university
Avoid complicated,
lengthy, bureaucratic
processes
Provide (obligatory)
language training to all
student focused staff
Download the full report at: www.studyportals.eu/studentsatisfaction Visit our Student Experience Exchange platform at: www.stexx.eu Contact us: intelligence@studyportals.eu
on a scale of 0 (lowest) to 10 (highest)
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