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Dialogue and Deliberation for
 Civic Engagement in Chicago
                December 5th 2012
What we did
      • Use of dialogue &
        deliberation
        –   Residents
        –   Chicago area
        –   Community issues
        –   Public policy
      • Broad outlines
        – Not exhaustive!
D&D: Guiding definitions
• Dialogue…
  is a process that allows people, usually in small groups,
  to share their perspectives and experiences with one
  another...(it) can and often does lead to personal and
  collaborative action.

• Deliberation…
  is a closely related process…that emphasizes the
  importance of examining options and trade-offs to
  make better decisions.
  Source: National Coalition for Dialogue and Deliberation (NCDD)
Methods
                                           Charrettes
           Restorative Circles
                               Community Visioning Workshop
 Participatory Budgeting
                                         Online Forums
                           World Cafe
          Study Circles                         Civic Reflection
                           Appreciative Inquiry
  Open Space Technology
                                          Race Dialogues
21st Century Town Hall Meetings™
                                       Conversation Cafe
                    Citizens Jury
   Future Search
           Participatory Appraisal    Deliberative Polling™
How we did it
       • Qualitative research
          – Secondary source review
          – Focus group 10 experts
          – 38 individual interviews
       • Written report
Work in progress…to be completed
                 by YOU
Today                Later
Key Learning
What we expected         What we found
Understanding the Field
Exploration
                                         • Learn about selves,
                                           community, issue
                                         • Foundational
                                               – Develops skills
                                               – Builds social capital
                                               – Models good process



Project on Civic Reflection



                                 Exploration
Core Support = Humanities
Programming, funding,                       Process expertise, materials,
facilities (Cultural Center)                training




Café Society at Ron’s Barber Shop
                                    Exploration
Cultural and Historical
Museums and Centers




 Cambodian American Heritage Museum Dialogue
 photo: Rebeccah Sanders, CCA



                           Exploration
Local Arts Community




  Neighborhood Writing Alliance
                Exploration
Media




WBEZ discussion on race & sexual orientation,
photo: Bill Healy



                     Exploration
Libraries




CPL, Harold Washington Library Center
              Exploration
Entrepreneurial Initiatives,
      Issue Groups




  Across the Table


                     Exploration
Decision-Making
                                       • Influence public
                                         decisions & policy
                                       • Improve public
                                         knowledge
                                       • Deliberative = reach
                                         consensus
                                         recommendation
Town Hall Meeting in Crete
photo: Chicago Tribune




                              Decision-Making
Innovation at a Small Scale
                                              • City Wards
                                                       – 1970s Neighborhood
                                                         Governance
                                                       – Participatory Budgeting
                                                       – Master Plans, Council,
                                                         Participatory Town Halls
                                              • Suburbs
                                                       – Evanston 150
Participatory Budgeting in Ward 49
                                                       – DuPage County
                                                       – Elgin budget

                                     Decision-Making
Planners and Technical Experts




                                                       CHICAGO COMMUNITY
                                                       CLIMATE ACTION TOOLKIT



Residents “playing” Transopoly (from CNT)
photo: CMAP




                                     Decision-Making
Civic Education




Mikva Challenge



                       Decision-Making
City and County Government
                                             • New Mayor + County
                                               Board President
                                                      – “engaged residents”
                                             • City Departments
                                                      – Chicago Cultural Plan
                                             • Education & Crime
Town Hall Meeting on City Budget,                     – 80s/90s: LSCs & CAPS
Kennedy-King College, 2011                            – CPS: FACE = CACs
photo: The Gate

                                                      – CPD: ?


                                    Decision-Making
Collaborative Action
                                     • Empower groups and
                                       individuals to solve
                                       complex problems
                                            – Identify shared needs +
                                              desires
                                            – Idea generation
Imagine Chicago                             – Action plans




                         Collaborative Action
CBOs as Gateways to Residents
                                                   • CBOs as partners for
                                                     public consultations
                                                          – Pro: efficient, effective
                                                          – Con: can limit diversity
                                                            of opinions
                                                   • Interest in alternatives
                                                          – New topics, people,
                                                            methods (online)
Little Village Environmental Justice
Organization, park consultation
photo: Jay Dunn


                                       Collaborative Action
Work of Community Organizers
                                              • Use D&D, but limit
                                                     – 1-on-1=commitment
                                                     – Priority: mobilization for
                                                       action
                                              • Ambivalence
                                                     – Action vs. Dialogue
                                                     – Resident-government
                                                       collaboration
LISC Chicago community visioning session

photo: Martha Brock Photography



                                  Collaborative Action
Integrating D&D into organizing
                                               • New models =
                                                 collaborative thinking
                                               • Community wisdom +
                                                 government power




COFI: Community Organizing and Family Issues



                                   Collaborative Action
Conflict Transformation
                                               • Resolve conflicts
                                               • Foster personal healing
                                               • Improve relationships
                                                 between groups



Marae Encounters, Field Museum
photo: Christopher J. Philipp




                                 Conflict Transformation
Dialogue Across Difference
                                                 • Race, ethnicity, income,
                                                   faith
                                                        – Barriers to policy-making




YWCA Community Conversations on Race
photo: YWCA Evanston/North Shore




                                   Conflict Transformation
Restorative Justice
                                                      • Community-owned
                                                        processes
                                                             – From courts to schools,
                                                               public housing, churches




Precious Blood Ministry Peace Circle,
Back of the Yards
photo: Allison Clark/Medill




                                        Conflict Transformation
Civil Discourse




Chicago Tea Party coordinator at Town
Hall in Oak Lawn, 2009
photo: Southtown Star




                                 Conflict Transformation
Supports
Skills – Training, Process Consulting




Illinois Art of Hosting Training



                                   Supports
Technology
         • City government
              – Crowdsourcing, open
                data, practical apps
         • Neighborhood forums
              – EveryBlock, blogs, list-
                serves, Facebook
         • Planning tools




   Supports
Funders
                                           • McCormick and Spencer
                                             Foundations
                                                – Civic Education, PACE
                                           • Limited awareness &
                                             understanding
                                           • Outside traditional
Donor’s Forum Engage to the Nth Degree
                                             funding models
convening 2012                                  – Evaluation, effectiveness



                                     Supports
Research
                                             • Many local academics
                                               with D&D expertise
                                             • Promising partnerships
                                                  – UIC’s Great Cities
                                                    Institute/IPCE &
                                                    Participatory Budgeting
                                                  – Adler School &
                                                    Restorative Justice

Participatory Budgeting Press Conference 2012
photo: UIC, Great Cities Institute



                                       Supports
Communities of Practice (CoP)
                             • No local CoP for civic
                               engagement
                             • Related
                                  – Art of Hosting Illinois
                                  – IAF Chicago (facilitators)
                                  – Cook County Restorative
                                    Justice Committee
                                  – Open Government,
                                    Planners, OD, etc.
                             • National
NCDD 2012 Conference              – NCDD
photo: C.W. Lee
                                  – IAP2 (Midwest Chapter)
                       Supports
Opportunities
How to go from this      to this?
Exploration
                                                • Plenty of space to grow
                                                       –   Topics
                                                       –   Geographies
                                                       –   Demographic groups
                                                       –   Methods
                                                • Foundational
                                                       – Model good process
                                                       – Promote civil discourse
Re-Thinking Soup at Jane Addams Hull
House Museum


                                       Opportunities
Decision-Making
                                              • Greatest need and
                                                opportunity
                                                     –   Complex problems
                                                     –   Reconsider roles
                                                     –   New leadership
                                                     –   Participatory Budgeting
                                              • Better processes + skills
Chicago Cultural Plan 2012 Consultation,      • Legal frameworks
Bridgeport
photo: Chicagoist/Chuck Soto                  • Be open to unexpected
                                                champions!

                                     Opportunities
Collaborative Action
                                           • Unique opportunity
                                                  – Strengths of community
                                                    organizing + D&D
                                           • Dialogue to action
                                           • Community wisdom for
                                             new solutions



BAAWG: Building Academic Achievement
Within This Generation, Bolingbrook
photo: Linda Ozbolt

                                  Opportunities
Conflict Transformation
                                               • Restorative justice =
                                                 embedding D&D in
                                                 communities
                                                      – Spread, connect
                                               • Dialogue on race &
                                                 inequality
                                                      – Remove barriers to
My Evanston, My Neighbors race dialogue                 decision-making
photo: North Shore United Way




                                      Opportunities
Supports -- Skills & Technology
Skills                                  Technology
• Widespread skills training            • Barely scratched surface!
   – Affordable & appropriate                   – Open data + dialogue
• Process generalists                           – Mix online and face-to-face
                                                – Serious games
• Process innovators




                                Opportunities
Supports -- Funders & Research
Funders                                   Research
• Expand awareness &                      • Thought leaders
  improve understanding                           – Build case: how works, why
• Incorporate D&D into                              important
  projects                                • How to define & measure
   – Legacy in civic infrastructure         success
                                          • New models




                                  Opportunities
Supports -- Community of Practice
                                • Building a civic
                                  infrastructure is a big
                                  job = work together
                                       – Collaborate across
                                         “streams” and fields
                                       – Share learning
                                       – Common supports
                                       – Open new paths
NCDD 2012 Conference
                                       – Leave something behind
photo: Nancy White




                       Opportunities
Now, to you….
Questions?
           Report content:
           Janice Thomson
   janice.kay.thomson@gmail.com

Report additions, next steps, and IPCE:
             Norma Ramos
         neramos@uic.edu

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Dialogue and Deliberation for civic engagement in chicago

  • 1. Dialogue and Deliberation for Civic Engagement in Chicago December 5th 2012
  • 2. What we did • Use of dialogue & deliberation – Residents – Chicago area – Community issues – Public policy • Broad outlines – Not exhaustive!
  • 3. D&D: Guiding definitions • Dialogue… is a process that allows people, usually in small groups, to share their perspectives and experiences with one another...(it) can and often does lead to personal and collaborative action. • Deliberation… is a closely related process…that emphasizes the importance of examining options and trade-offs to make better decisions. Source: National Coalition for Dialogue and Deliberation (NCDD)
  • 4. Methods Charrettes Restorative Circles Community Visioning Workshop Participatory Budgeting Online Forums World Cafe Study Circles Civic Reflection Appreciative Inquiry Open Space Technology Race Dialogues 21st Century Town Hall Meetings™ Conversation Cafe Citizens Jury Future Search Participatory Appraisal Deliberative Polling™
  • 5. How we did it • Qualitative research – Secondary source review – Focus group 10 experts – 38 individual interviews • Written report
  • 6. Work in progress…to be completed by YOU Today Later
  • 7. Key Learning What we expected What we found
  • 9. Exploration • Learn about selves, community, issue • Foundational – Develops skills – Builds social capital – Models good process Project on Civic Reflection Exploration
  • 10. Core Support = Humanities Programming, funding, Process expertise, materials, facilities (Cultural Center) training Café Society at Ron’s Barber Shop Exploration
  • 11. Cultural and Historical Museums and Centers Cambodian American Heritage Museum Dialogue photo: Rebeccah Sanders, CCA Exploration
  • 12. Local Arts Community Neighborhood Writing Alliance Exploration
  • 13. Media WBEZ discussion on race & sexual orientation, photo: Bill Healy Exploration
  • 14. Libraries CPL, Harold Washington Library Center Exploration
  • 15. Entrepreneurial Initiatives, Issue Groups Across the Table Exploration
  • 16. Decision-Making • Influence public decisions & policy • Improve public knowledge • Deliberative = reach consensus recommendation Town Hall Meeting in Crete photo: Chicago Tribune Decision-Making
  • 17. Innovation at a Small Scale • City Wards – 1970s Neighborhood Governance – Participatory Budgeting – Master Plans, Council, Participatory Town Halls • Suburbs – Evanston 150 Participatory Budgeting in Ward 49 – DuPage County – Elgin budget Decision-Making
  • 18. Planners and Technical Experts CHICAGO COMMUNITY CLIMATE ACTION TOOLKIT Residents “playing” Transopoly (from CNT) photo: CMAP Decision-Making
  • 20. City and County Government • New Mayor + County Board President – “engaged residents” • City Departments – Chicago Cultural Plan • Education & Crime Town Hall Meeting on City Budget, – 80s/90s: LSCs & CAPS Kennedy-King College, 2011 – CPS: FACE = CACs photo: The Gate – CPD: ? Decision-Making
  • 21. Collaborative Action • Empower groups and individuals to solve complex problems – Identify shared needs + desires – Idea generation Imagine Chicago – Action plans Collaborative Action
  • 22. CBOs as Gateways to Residents • CBOs as partners for public consultations – Pro: efficient, effective – Con: can limit diversity of opinions • Interest in alternatives – New topics, people, methods (online) Little Village Environmental Justice Organization, park consultation photo: Jay Dunn Collaborative Action
  • 23. Work of Community Organizers • Use D&D, but limit – 1-on-1=commitment – Priority: mobilization for action • Ambivalence – Action vs. Dialogue – Resident-government collaboration LISC Chicago community visioning session photo: Martha Brock Photography Collaborative Action
  • 24. Integrating D&D into organizing • New models = collaborative thinking • Community wisdom + government power COFI: Community Organizing and Family Issues Collaborative Action
  • 25. Conflict Transformation • Resolve conflicts • Foster personal healing • Improve relationships between groups Marae Encounters, Field Museum photo: Christopher J. Philipp Conflict Transformation
  • 26. Dialogue Across Difference • Race, ethnicity, income, faith – Barriers to policy-making YWCA Community Conversations on Race photo: YWCA Evanston/North Shore Conflict Transformation
  • 27. Restorative Justice • Community-owned processes – From courts to schools, public housing, churches Precious Blood Ministry Peace Circle, Back of the Yards photo: Allison Clark/Medill Conflict Transformation
  • 28. Civil Discourse Chicago Tea Party coordinator at Town Hall in Oak Lawn, 2009 photo: Southtown Star Conflict Transformation
  • 30. Skills – Training, Process Consulting Illinois Art of Hosting Training Supports
  • 31. Technology • City government – Crowdsourcing, open data, practical apps • Neighborhood forums – EveryBlock, blogs, list- serves, Facebook • Planning tools Supports
  • 32. Funders • McCormick and Spencer Foundations – Civic Education, PACE • Limited awareness & understanding • Outside traditional Donor’s Forum Engage to the Nth Degree funding models convening 2012 – Evaluation, effectiveness Supports
  • 33. Research • Many local academics with D&D expertise • Promising partnerships – UIC’s Great Cities Institute/IPCE & Participatory Budgeting – Adler School & Restorative Justice Participatory Budgeting Press Conference 2012 photo: UIC, Great Cities Institute Supports
  • 34. Communities of Practice (CoP) • No local CoP for civic engagement • Related – Art of Hosting Illinois – IAF Chicago (facilitators) – Cook County Restorative Justice Committee – Open Government, Planners, OD, etc. • National NCDD 2012 Conference – NCDD photo: C.W. Lee – IAP2 (Midwest Chapter) Supports
  • 35. Opportunities How to go from this to this?
  • 36. Exploration • Plenty of space to grow – Topics – Geographies – Demographic groups – Methods • Foundational – Model good process – Promote civil discourse Re-Thinking Soup at Jane Addams Hull House Museum Opportunities
  • 37. Decision-Making • Greatest need and opportunity – Complex problems – Reconsider roles – New leadership – Participatory Budgeting • Better processes + skills Chicago Cultural Plan 2012 Consultation, • Legal frameworks Bridgeport photo: Chicagoist/Chuck Soto • Be open to unexpected champions! Opportunities
  • 38. Collaborative Action • Unique opportunity – Strengths of community organizing + D&D • Dialogue to action • Community wisdom for new solutions BAAWG: Building Academic Achievement Within This Generation, Bolingbrook photo: Linda Ozbolt Opportunities
  • 39. Conflict Transformation • Restorative justice = embedding D&D in communities – Spread, connect • Dialogue on race & inequality – Remove barriers to My Evanston, My Neighbors race dialogue decision-making photo: North Shore United Way Opportunities
  • 40. Supports -- Skills & Technology Skills Technology • Widespread skills training • Barely scratched surface! – Affordable & appropriate – Open data + dialogue • Process generalists – Mix online and face-to-face – Serious games • Process innovators Opportunities
  • 41. Supports -- Funders & Research Funders Research • Expand awareness & • Thought leaders improve understanding – Build case: how works, why • Incorporate D&D into important projects • How to define & measure – Legacy in civic infrastructure success • New models Opportunities
  • 42. Supports -- Community of Practice • Building a civic infrastructure is a big job = work together – Collaborate across “streams” and fields – Share learning – Common supports – Open new paths NCDD 2012 Conference – Leave something behind photo: Nancy White Opportunities
  • 44. Questions? Report content: Janice Thomson janice.kay.thomson@gmail.com Report additions, next steps, and IPCE: Norma Ramos neramos@uic.edu