1. Sue Rawat
35 Malta Ave Unit 45, Brampton, Ontario, L6Y 5B4 (905)455-1301 rawatsue@yahoo.ca
Administrative Services Clerk
Highlights of Qualifications:
Over 15 years of experience as an Administrative Assistant and mail clerk
Proficiency in using Microsoft Excel, Word and Outlook
Numeric and alphabetic filing, located and removed materials from files as requested
Maintained a variety of mail sort according to Canada Post guidelines
Updated database, scanning, faxing, copying and recycling
Strong time management abilities, organizational and analytical skills
Excellent team player, listening skills with sensitivity to others
Effective verbal and written communications skills
Ability to learn in a fast paced, rapidly changing and diversified environment
Provided general program information to clients and refers appropriately
Office Procedure, terminology and operated office equipment
Back up support for Operations Team members when necessary
Answered phone calls at reception desk, welcome clients and directed them to the appropriate
branch employee
Employment History
Administrative Assistant/Mail Clerk
Tyco Integrated Fire & Security, Mississauga, Ontario 2013- 2014
Ordered office supplies & stationery managed and assisted with booking conference rooms
Managed maintenance requests and ensured professional appearance of premises
Edited report and correspondence
Welcomed personnel answered questions and prepared client paperwork
Maintained excellent client relationships, securing trust and confidence through providing
accurate and timely
Prepared customer statements and other correspondence for mailing
Maintained client files to ensure proper billing
Monitored invoices for accuracy, tracked expenditures for comparison with budget figures
Analyzed office paperwork flow and devised more efficient procedures
Filed A/P documents and maintained attendance records
Processed, received, stuffed envelopes, bundled and sorted outgoing mail
Sorted material that was to be filed according to particular filing systems
Ensured deadlines were consistently met and accurately recorded on volumes
Ensured administrative corrective measures recommended by internal audit or compliance are
implemented
Create an atmosphere of trust in order to establish a personalized relationship with customers and
offer excellent service
2. Sue Rawat (905) 455 – 1301 rawatsue@yahoo.ca
Administrative Assistant/Mail Clerk
Symcor, Mississauga, Ontario
Efficiently handled many priorities of busy work environment 2001-2013
Provided support to various internal/external clients with incoming queries
Maintained a high volume of quality service ensuring accuracy in the process
Prepared customer statements and other correspondence for mail
Efficient and accurate completion of manual insertion of statements/packages
Labeled, metered, and inserted flyers and pamphlets
Organized office supplies, inventory and managed cash transaction
Accountable for performing special instruction by jobs
Processed, received, stuffed envelopes, bundled and sorted outgoing mail
Sorted material that was to be filed according to particular filing systems
Ensured deadlines were consistently met and accurately recorded on volumes
Scanned Cheques and e-mailed different internal branches
Arranged for cost-effective shipping of consumer goods, complying with import regulation
Sort incoming mail, faxes, and courier deliveries for distribution
Prepare and send outgoing faxes, mail, and courier parcels
Filing and data entry
Administrative Assistant/Mail Clerk 1992 – 1998
Campbell Abbott Laser Mail Service
Assisted staff with their inquiries and information
Weighed, calculated, affixed proper postage and bundled outgoing mail by postal code
Maintained data tapes and Inserted in to the printer for printing statements and bills
Scanned, faxed, photocopied, couriered packages manually and electronically
Provided support to various internal/external clients with incoming queries
Received, sorted, and distributed incoming and outgoing mail
Education
Computer Programming 2001
Ontario Institute of Information Technology
Diploma
3. Microsoft Office Applications 1998
Seneca College
Certificate
Mail Room Operator 1992
Working Skills Center
Certificate
References Available