SlideShare a Scribd company logo
1 of 4
Download to read offline
LDRPS®: Living Disaster Recovery
Planning System
LDRPS — the foundation for your Business Continuity/Disaster Recovery
(BC/DR) program
In the event of a disaster, your business can stand or fall based upon your business continuity/
disaster recovery (BC/DR) program. In its turn, the success of your BC/DR program depends upon
the tools you choose to develop your plans: without a strong planning application, the best data
in the world — whether garnered from business impact analyses, incident management exercises,
or risk assessments — may be rendered ineffective.
SunGard Availability Services’ Living Disaster Recovery Planning System (LDRPS) will give you the
solid foundation you need to build strong:

ƒƒ Crisis management plans to fit your organization’s operational structure.
ƒƒ Technology recovery plans to match a matrix management approach, including dependency
mapping for the infrastructure supporting your applications.

ƒƒ Critical application recovery plans to smoothly interface with your infrastructure recovery
plans.

ƒƒ Process or departmental recovery plans to support your planning decisions and strategies
and to identify dependencies between critical business processes.

ƒƒ Site event management plans to document how to deal with a specific incident at a particular
business location.

Powerful
The power of a planning application is in its ability to get the job done correctly, efficiently, and
effectively. LDRPS makes this happen through its proprietary Navigators.
A Navigator is a guided interface that:
Reduces the time needed to train users by providing step-by-step guidance to plan builders.

ƒƒ Incorporates SunGard’s best practices and methodology into plan construction based on the
BC/DR skills and knowledge of SunGard’s experienced consultants and subject matter experts.

ƒƒ Provides the capability to track plan progress so that administrators can see the overall
status of the continuity program and ensure that all plan builders are fulfilling their
assignments.

ƒƒ Aids plan maintenance by indicating to plan builders where maintenance efforts should be
directed.

Additionally, LDRPS brings you the full benefit of SunGard’s expertise through a library of
more than 200 reports which you can use to evaluate your BC/DR program during the planning
process, maintain your plans during the evolution of your company, and document your plans for
various audiences, e.g., auditors, executives and recovery teams.
2

LDRPS

Easy-to-navigate graphical interface

Easy
LDRPS is designed to simplify plan building, administration, and maintenance by allowing you to:

ƒƒ Define the interdependencies between critical

processes, applications, and hardware devices.
Once these dependencies are set, they can
be viewed at the enterprise level in order to
understand how the failure of one node impacts
your organization’s resiliency.

ƒƒ Build up planning dictionaries with the import

capability. By utilizing existing dictionaries of
data (e.g., HR records, IT applications CMDB, and
locations system of record) this saves time, both
for administrators as well as for plan builders,
and improves the accuracy and integrity of the
information within your plans.

Customizable
With LDRPS, you can customize terms, screens,
and features to meet your specific business needs.
This functionality (available in both Professional
and Enterprise versions) supports your ability to
customize data entry screens, placing fields on the
screen where you want them to reside. Additionally,
you can change field labels and names — even
languages — all without leaving the user interface.
Since customization is accomplished within LDRPS,
there is no need for special tools or training to
perform these actions.

ƒƒ Share information across plans, eliminating

record duplication. Because LDRPS is fully
integrated, you can easily perform tasks that touch
multiple areas, such as creating a common list of
employee skills or experience (called attributes)
and linking specific attributes to each employee.

ƒƒ Update and replace record data without

disruption to your plans. The Related Records
feature allows you to change information about
the use of a specific record throughout plans
within the system.

ƒƒ Create recovery workflows to show what

needs to be recovered and in what order. Task
dependency maps illustrate task sequences within
the plan, including different methods and paths
for recovering core components.

Clearly visualize activities that must be completed,
including decision points, waits and dependencies, and
sequenced activities
3

LDRPS

Scalable
There are three versions of LDRPS, scaled to provide
the level of functionality you require:

ƒƒ Essential: Offers the functionality that SunGard’s

products are known for, scaled to fit the needs of
organizations that are in the emergent stages of
program development.

ƒƒ Professional: Provides many customization

options, a master interface for administrators, and
increased user access security.

Graphical representations to visualize interdependencies
between applications, hardware, and processes

Through Rich Text Formatting (RTF) you can
emphasize specific points in the memo fields using
color, bolding, italics, differing font sizes, and other
text characteristics. You can also use RTF within your
custom navigators to add further clarity to your plan
building activity.

Secure
LDRPS can be purchased with a perpetual license
hosted at your company site, a perpetual license
hosted by SunGard, or an On-Demand subscription
(Software-as-a-Service). In all cases, security is viewed
as the highest priority.

ƒƒ Enterprise: Includes full customization abilities,
increased access security, e-mail notification,
and scheduled importing and plan approval to
meet the needs of the most sophisticated
planning programs.

Whichever product you choose, you have the flexibility
to add other SunGard Continuity Management
Solution (CMS) modules over time as your BC/DR
requirements expand or change. With LDRPS as
your foundation, you will be able to build the BC/DR
program your company needs: both now and in
the future.

On the individual level, your information is protected
with the most sophisticated security management
system available. Access can be rigorously controlled
for all users, roles, features, and data.
On the business level, if you choose to have LDRPS
hosted by SunGard (either through a perpetual
license or with an On-Demand subscription), SunGard
provides for secure information management and
backup with real-time replication to an alternate
processing center. Additionally, SunGard maintains
extremely rigid policies and practices relating to
customer information, adhering to all information
security regulations and standards, including SAS
70, ISO 27001, and Safe Harbor. Hosted application
recovery is tested regularly, addressing functionality,
information integrity, performance, and backup
access processes.

Simple drag-and-drop functionality
4

LDRPS

Why SunGard for business continuity
management?
Thirty years ago, SunGard Availability Services
founded the disaster recovery industry. Ever since
then, leading companies from around the world have
been relying on SunGard to keep their people and
information continuously connected.
Here’s what you can expect:

ƒƒ Unparalleled support. SunGard software support

is more than just a phone number: our experts are
available for questions or planning advice 24 hours
a day, 7 days a week, 365 days a year.

ƒƒ Unlimited training. SunGard provides free training
SunGard’s Continuity Management Solution
Through the SunGard Continuity Management
Solution, you can leverage the power of a
common platform in a relational database to:

ƒƒ Bring information consistency to all your

planning, testing, and execution-management
processes.

ƒƒ Benefit from standardized reporting.
ƒƒ Enjoy the seamless automation and

management of business continuity processes.

ƒƒ Save time with single information entry.
ƒƒ Simplify user setup with centralized security.
ƒƒ Centralize and secure access to individual

for an unlimited number of your personnel at our
USA and UK facilities. Additionally, you can take
advantage of our online training opportunities.

ƒƒ Expert consultation. We are recognized leaders in
continuity planning, having completed countless
engagements across all industries and around the
world. We are ready to put that knowledge and
experience to work for you.

ƒƒ User events. Our International User Group

Forum (UGF), Regional User Groups, and
Technical Advisory Groups provide collaborative
environments for sharing ideas with fellow
SunGard software users and give us the
opportunity to refine and expand our software
products with customer-driven enhancements.

module.

ƒƒ Support the full lifecycle of business continuity
management.

ƒƒ Add independent modules as your
requirements expand or change.

About SunGard Availability Services
SunGard Availability Services provides disaster recovery, managed IT, and information availability consulting services to
more than 10,000 customers in North America and Europe. We also provide Business Continuity Management Software
to customers globally.

SunGard Availability Services | 680 East Swedesford Road | Wayne, PA 19087 USA
+1-610-768-4120 | USA Toll Free 1-800-468-7483 | www.sungardas.com | as.software@sungard.com
© 2011 SunGard. SEL-106
Trademark information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its
subsidiaries in the USA and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

More Related Content

Recently uploaded

Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
tbatkhuu1
 

Recently uploaded (20)

Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptx
 
The Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfThe Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdf
 
Call Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCRCall Us ➥9654467111▻Call Girls In Delhi NCR
Call Us ➥9654467111▻Call Girls In Delhi NCR
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
Aryabhata I, II of mathematics of both.pptx
Aryabhata I, II of mathematics of both.pptxAryabhata I, II of mathematics of both.pptx
Aryabhata I, II of mathematics of both.pptx
 
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
 
What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?
 
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose GuirgisCreator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
 
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptx
 
Cash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girlCash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girl
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
 
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 144 Noida Escorts >༒8448380779 Escort Service
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
 
No Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found OnlineNo Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found Online
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdf
 
How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail Success
 
Major SEO Trends in 2024 - Banyanbrain Digital
Major SEO Trends in 2024 - Banyanbrain DigitalMajor SEO Trends in 2024 - Banyanbrain Digital
Major SEO Trends in 2024 - Banyanbrain Digital
 

Featured

Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Featured (20)

AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 

SunGard LDRPS - Business Continuity Planning Module

  • 1. LDRPS®: Living Disaster Recovery Planning System LDRPS — the foundation for your Business Continuity/Disaster Recovery (BC/DR) program In the event of a disaster, your business can stand or fall based upon your business continuity/ disaster recovery (BC/DR) program. In its turn, the success of your BC/DR program depends upon the tools you choose to develop your plans: without a strong planning application, the best data in the world — whether garnered from business impact analyses, incident management exercises, or risk assessments — may be rendered ineffective. SunGard Availability Services’ Living Disaster Recovery Planning System (LDRPS) will give you the solid foundation you need to build strong: ƒƒ Crisis management plans to fit your organization’s operational structure. ƒƒ Technology recovery plans to match a matrix management approach, including dependency mapping for the infrastructure supporting your applications. ƒƒ Critical application recovery plans to smoothly interface with your infrastructure recovery plans. ƒƒ Process or departmental recovery plans to support your planning decisions and strategies and to identify dependencies between critical business processes. ƒƒ Site event management plans to document how to deal with a specific incident at a particular business location. Powerful The power of a planning application is in its ability to get the job done correctly, efficiently, and effectively. LDRPS makes this happen through its proprietary Navigators. A Navigator is a guided interface that: Reduces the time needed to train users by providing step-by-step guidance to plan builders. ƒƒ Incorporates SunGard’s best practices and methodology into plan construction based on the BC/DR skills and knowledge of SunGard’s experienced consultants and subject matter experts. ƒƒ Provides the capability to track plan progress so that administrators can see the overall status of the continuity program and ensure that all plan builders are fulfilling their assignments. ƒƒ Aids plan maintenance by indicating to plan builders where maintenance efforts should be directed. Additionally, LDRPS brings you the full benefit of SunGard’s expertise through a library of more than 200 reports which you can use to evaluate your BC/DR program during the planning process, maintain your plans during the evolution of your company, and document your plans for various audiences, e.g., auditors, executives and recovery teams.
  • 2. 2 LDRPS Easy-to-navigate graphical interface Easy LDRPS is designed to simplify plan building, administration, and maintenance by allowing you to: ƒƒ Define the interdependencies between critical processes, applications, and hardware devices. Once these dependencies are set, they can be viewed at the enterprise level in order to understand how the failure of one node impacts your organization’s resiliency. ƒƒ Build up planning dictionaries with the import capability. By utilizing existing dictionaries of data (e.g., HR records, IT applications CMDB, and locations system of record) this saves time, both for administrators as well as for plan builders, and improves the accuracy and integrity of the information within your plans. Customizable With LDRPS, you can customize terms, screens, and features to meet your specific business needs. This functionality (available in both Professional and Enterprise versions) supports your ability to customize data entry screens, placing fields on the screen where you want them to reside. Additionally, you can change field labels and names — even languages — all without leaving the user interface. Since customization is accomplished within LDRPS, there is no need for special tools or training to perform these actions. ƒƒ Share information across plans, eliminating record duplication. Because LDRPS is fully integrated, you can easily perform tasks that touch multiple areas, such as creating a common list of employee skills or experience (called attributes) and linking specific attributes to each employee. ƒƒ Update and replace record data without disruption to your plans. The Related Records feature allows you to change information about the use of a specific record throughout plans within the system. ƒƒ Create recovery workflows to show what needs to be recovered and in what order. Task dependency maps illustrate task sequences within the plan, including different methods and paths for recovering core components. Clearly visualize activities that must be completed, including decision points, waits and dependencies, and sequenced activities
  • 3. 3 LDRPS Scalable There are three versions of LDRPS, scaled to provide the level of functionality you require: ƒƒ Essential: Offers the functionality that SunGard’s products are known for, scaled to fit the needs of organizations that are in the emergent stages of program development. ƒƒ Professional: Provides many customization options, a master interface for administrators, and increased user access security. Graphical representations to visualize interdependencies between applications, hardware, and processes Through Rich Text Formatting (RTF) you can emphasize specific points in the memo fields using color, bolding, italics, differing font sizes, and other text characteristics. You can also use RTF within your custom navigators to add further clarity to your plan building activity. Secure LDRPS can be purchased with a perpetual license hosted at your company site, a perpetual license hosted by SunGard, or an On-Demand subscription (Software-as-a-Service). In all cases, security is viewed as the highest priority. ƒƒ Enterprise: Includes full customization abilities, increased access security, e-mail notification, and scheduled importing and plan approval to meet the needs of the most sophisticated planning programs. Whichever product you choose, you have the flexibility to add other SunGard Continuity Management Solution (CMS) modules over time as your BC/DR requirements expand or change. With LDRPS as your foundation, you will be able to build the BC/DR program your company needs: both now and in the future. On the individual level, your information is protected with the most sophisticated security management system available. Access can be rigorously controlled for all users, roles, features, and data. On the business level, if you choose to have LDRPS hosted by SunGard (either through a perpetual license or with an On-Demand subscription), SunGard provides for secure information management and backup with real-time replication to an alternate processing center. Additionally, SunGard maintains extremely rigid policies and practices relating to customer information, adhering to all information security regulations and standards, including SAS 70, ISO 27001, and Safe Harbor. Hosted application recovery is tested regularly, addressing functionality, information integrity, performance, and backup access processes. Simple drag-and-drop functionality
  • 4. 4 LDRPS Why SunGard for business continuity management? Thirty years ago, SunGard Availability Services founded the disaster recovery industry. Ever since then, leading companies from around the world have been relying on SunGard to keep their people and information continuously connected. Here’s what you can expect: ƒƒ Unparalleled support. SunGard software support is more than just a phone number: our experts are available for questions or planning advice 24 hours a day, 7 days a week, 365 days a year. ƒƒ Unlimited training. SunGard provides free training SunGard’s Continuity Management Solution Through the SunGard Continuity Management Solution, you can leverage the power of a common platform in a relational database to: ƒƒ Bring information consistency to all your planning, testing, and execution-management processes. ƒƒ Benefit from standardized reporting. ƒƒ Enjoy the seamless automation and management of business continuity processes. ƒƒ Save time with single information entry. ƒƒ Simplify user setup with centralized security. ƒƒ Centralize and secure access to individual for an unlimited number of your personnel at our USA and UK facilities. Additionally, you can take advantage of our online training opportunities. ƒƒ Expert consultation. We are recognized leaders in continuity planning, having completed countless engagements across all industries and around the world. We are ready to put that knowledge and experience to work for you. ƒƒ User events. Our International User Group Forum (UGF), Regional User Groups, and Technical Advisory Groups provide collaborative environments for sharing ideas with fellow SunGard software users and give us the opportunity to refine and expand our software products with customer-driven enhancements. module. ƒƒ Support the full lifecycle of business continuity management. ƒƒ Add independent modules as your requirements expand or change. About SunGard Availability Services SunGard Availability Services provides disaster recovery, managed IT, and information availability consulting services to more than 10,000 customers in North America and Europe. We also provide Business Continuity Management Software to customers globally. SunGard Availability Services | 680 East Swedesford Road | Wayne, PA 19087 USA +1-610-768-4120 | USA Toll Free 1-800-468-7483 | www.sungardas.com | as.software@sungard.com © 2011 SunGard. SEL-106 Trademark information: SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the USA and other countries. All other trade names are trademarks or registered trademarks of their respective holders.