Information about a company’s work force is essential to understanding their ability to support and participate in the business continuity management (BCM) programme. Whether the situation involves the loss of a facility, a pandemic, or a biological or chemical incident, employee availability is critical. Knowing which staff members are essential to continuity, who can effectively work from home, and which consultants or contractors will be available can make the difference between achieving a recovery and experiencing a disaster. In a continuing effort to provide integrated tools for a more effective BCM programme, SunGard is releasing Work Force Assessment, a system to help you strengthen your programme by providing a better understanding of the labour force and its ability to provide support.

1. Find out which
of your staff can
AVAILABILITY SERVICES help you recover
following a
WORK FORCE ASSESSMENT disruption
Where, when and which of your staff Information about a company’s work force
are best able to help your business is essential to understanding their ability
to support and participate in the business
recover following a disaster? And how?
continuity management (BCM) programme.
If those people weren’t available, who Whether the situation involves the loss of a
else could step in and help? facility, a pandemic, or a biological or chemical
incident, employee availability is critical.
Find out before a disaster strikes Knowing which staff members are essential
using SunGard’s online Work Force to continuity, who can effectively work from
Assessment tool. home, and which consultants or contractors
will be available can make the difference
Benefits at a glance between achieving a recovery and experiencing
a disaster.
Easy to use survey tool to collate data
In a continuing effort to provide integrated
Identify the key staff who can recover
tools for a more effective BCM programme,
the business
SunGard is releasing Work Force Assessment, a
Discover which staff have hidden talents system to help you strengthen your programme
and could fulfil other roles by providing a better understanding of the
Identify who can safely and securely work labour force and its ability to provide support.
from home or other remote location
Integration with CMS dictionaries
Establish who can and can’t make it to
work when the transport system is down An important feature of Work Force
Assessment is the ability to integrate
Automated, online assessment tool to
questions and responses with other SunGard
help evaluate personnel readiness before
CMS dictionaries. For example, employee
a disaster occurs. information is linked from the Employee
Work Force Assessment is a system designed Dictionary to the Employee Information
to help you strengthen your business Review section, so employees can check
continuity plan by providing a better and update information directly within
understanding of your staff and their ability the assessment.
to support the recovery of the business. Information can then be forwarded to the
Although fully integrated with the other central HR records department to update
Continuity Management Solution (CMS) the SunGard CMS dictionary with the next
ess
Conti
s in i n g S
Bu lan n
nui t y M ana
g
o f t wa re o f t h e m e
eY
ea t
n
software modules it can be used as a employee records refresh.
stand-alone system.
P r
2010
The Standard Work Force Assessment survey
2010
and standard reports allow you to begin
SH
O RT L I S T E D using the system almost immediately.

2. WORK FORCE ASSESSMENT
Find out which of your staff can help you
recover following a disruption
Integration with CMS Employee role(s) and criticality Work Force Assessment’s
dictionaries continued in the continuity programme, reporting capability
experience with business continuity,
Information concerning skills and certifications, and testing experience Work Force Assessment includes
experience is linked to the Employee and testing role identification. more than 50 standard reports at the
Attributes Dictionary, so that additional organisation, department, and manager
Consultant/contractor: Business
attributes can be updated in the levels, providing decision support
role within the organisation including
dictionary during the assessment process. throughout the organisation.
length of relationship, and ability
These are just two of the areas where to support the organisation during A valuable feature is the ability to flag
integration within SunGard’s CMS a continuity event. specific situations that may require
strengthens the value of our products. attention, including a number of
Special survey features
Issues identification process reports with conditional flag capability.
For example:
With a unique ranking system, Work
In addition to Employee and When an employee with a critical
Force Assessment identifies staffing
Attribute review capabilities, role in the BCM programme has
issues that may require your attention.
Work Force Assessment provides constraints that might limit ability
By identifying employees assigned
these powerful features: to fulfill the role.
to critical roles and situations that
Questions concerning could prevent their participation in an When a consultant has a critical
transportation: Distance to work, incident or crisis, you can then identify operational role, but is unable to
commute mode, and normal alternate employee resources ahead participate in a disaster event.
and emergency commute to of time in case the primary individual
work locations. is not available. Work Force Assessment reports
Comprehensive work-at-home enhance the power of the survey
Or, in the event of a major and ranking system to identify issues
issues: Company-supplied versus
transportation breakdown, identify limiting employee support for recovery.
personal PC to perform work duties,
employees likely to be affected
environment, security, and other
and potentially unavailable. A great tool to strengthen
work-at-home issues.
Or, identify consultants who might your programme
Personal preparedness: A home
emergency plan, emergency be contractually limited in providing Work Force Assessment’s
supplies, and constraints limiting direct support during a disaster. primary objective:
the employee’s ability to participate The system can address a broad range of To improve the effectiveness of the
in a continuity event. situations impacting workforce availability organisation’s continuity programme by
for effective business continuity. identifying and addressing workforce
issues BEFORE disaster occurs.
Topics covered by the Work Force Assessment survey
Work Force Assessment is delivered with a comprehensive survey addressing the following areas:
Category Description
Employee information review Employee information contained in the Employee Dictionary of SunGard’s CMS
Special skills and capabilities Employee skills and experience
Transportation to work Transportation modes available for travel between home and the employee’s normal work location
Work at home readiness The employee’s ability to work from home (computer equipment, network access, etc)
Personal readiness The employee’s personal preparedness (home emergency plan, supplies, etc)
Continuity role, BC experience Major role(s) in the BCM programme, BC planning and testing experience, BC certifications
Consultants/Contractors Key people the organisation needs to involve in a continuity event
United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk
© 2010 SunGard Availability Services
SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
V1:09/10