SunGard undertakes 24/7 round the clock management of EMC, HP, IBM and Sun StorageTek’s storage arrays hosted within its data centres, providing a Dedicated Managed Storage service to customers wanting to outsource the storage component of their IT environment. The service comprises administering, monitoring, configuring, maintaining, and supporting of Direct Attached Storage (DAS), Storage Area Network (SAN) and any associated Cisco storage network fabric. Hardware components are dedicated to each customer, ensuring each customer’s data is secure and limited to the array being managed. When subscribed alongside Managed OS, Dedicated Managed Storage provides for managing a customer’s entire host and storage estate. When subscribed without Managed OS, SunGard’s demarcation point is at the storage network switching level.

1. SunGard’s Storage Solutions Managed Tiered Storage

2. What is SunGard’s Managed Tiered Storage Solution? SunGard’s fully Managed Tiered Storage Solution is a shared storage service delivered on enterprise-class infrastructure across multiple UK Technology Centres.

3. What does SunGard’s Cloud-based IaaS Solution Deliver? The service delivers managed storage, which allows for enterprise performance and availability, yet still achieves the physical and virtual security standards required by today’s enterprise.

4. Managed Tiered Storage (TC3 & LTC) SunGard Tier 1 – Fibre Channel Tier 2 – SATA MS Customer SunGard Storage Fabric Storage Virtualisation SunGard Replication MS Customer TC3 LTC Customer Server Customer Server / Shared Subscription SunGard Storage Fabric Storage Virtualisation Tier 1 – Fibre Channel Tier 2 – SATA

11. Capability established over five decades