2. 
Gone are the days when business dealings were
primarily handled in-person or over the phone;
email is the preferred method of communicating
in today's business environments.

Email communication gives businesses a quick
way to send messages to clients and colleagues.

When conducting business via email, it's
important for users to exercise etiquette

3. Use Descriptive And Meaningful Subject Line
 Write Clear And Concise Message
 Scan Attachments
 Avoid Using Emoticons
 Avoid Sending Forwards And Inappropriate Jokes
 Use Email Signature
 Respond to Emails in Timely Fashion
 Know When to Email and When to Call
 Be clear and precise
 Don’t use CAPITAL words


5. 
An email sender expects that his address won't be
shared for unapproved purposes, even if it is not
formalized in a privacy policy.

The sender also has a responsibility to not include
sensitive information, such as credit card
information, that might be inappropriately used by
an unintended party.

8.  Capital
letters are reserved for emphasis, since
their use is considering yelling in the Internet
culture.
 Make
emails concise and easy-to-read by writing a
descriptive subject line, utilizing bullet points and
summarizing key points.

Always use proper grammar and spelling.

10. 
Think twice before hitting the "send" button. Emails are
a form of communication that can be seen by anybody
down the road.

Only copy people on a need-to-know basis to avoid
overwhelming a user with unnecessary information.

Also remember that sensitive topics are often better
addressed via the phone or in-person.

11. 
Email correspondents often expect immediate
responses.

To manage this expectation, create an out-of-office
message with alternate contact information when
you will be unavailable.

Otherwise, answer emails within a reasonable
time-frame. It is helpful to include a phone number
as part of your salutation to enable recipients to
easily connect with you in this manner.

13. 
Emails transmitted at work are subject to the
company's policies.

It is usually unacceptable to send jokes and chain
emails.

Limit personal email correspondence and use a
professional email address if you get to choose
one.

14. Business emails should follow many of the
guidelines used for written communication.
 Avoid abbreviations, such as "plz," and emoticons,
such as a smiley face.
