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  E-­‐Recommenda,on	
  Concept®	
  
	
  	
  	
  Presenta)on	
  for	
  Pharma	
  Companies	
  	
  	
  	
  	
  
	
  	
  	
  July	
  2013	
  
media/2007/pr_071001.html	
  
Source:	
  Chris	
  Andersen,	
  The	
  Long	
  Tail	
  
„Your words do not determine
what people are saying
about your brand.
Google does”
 	
  
	
  	
  
	
  	
  
	
  	
  2Pharma	
  is	
  a	
  research	
  &	
  e-­‐marke)ng	
  company	
  opera)ng	
  in	
  pharmaceu)cal	
  market.	
  
We	
  founded	
  2Pharma	
  to	
  establish	
  web	
  services	
  for	
  pharmaceu)cal	
  companies	
  in	
  
modern	
  )mes	
  when	
  importance	
  of	
  Internet	
  is	
  rapidly	
  growing	
  and	
  marke)ng	
  people	
  are	
  
permanently	
  aNer	
  deadlines	
  with	
  offline	
  ac)vi)es.	
  Instead	
  of	
  manage	
  Internet	
  by	
  
yourself	
  you	
  can	
  outsource	
  2Pharma	
  as	
  e-­‐Product	
  Manager	
  and	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
partner	
  of	
  choice	
  for	
  your	
  e-­‐marke,ng	
  ac,vi,es.	
  
2Pharma	
  is	
  the	
  only	
  one	
  Internet	
  company	
  on	
  Polish	
  market	
  founded	
  and	
  managed	
  by	
  
ex-­‐pharmaceu)cal	
  managers.	
  Our	
  twenty	
  years	
  of	
  pharmaceu)cal	
  experience	
  gives	
  us	
  
huge	
  advantage	
  among	
  Internet	
  compe)tors.	
  	
  
Some	
  of	
  our	
  innova)ve	
  products	
  are	
  supported	
  by	
  European	
  Union	
  under	
  the	
  program	
  
“Innova)ve	
  Economy”.	
  
Why 2PHARMA and Internet?!
 	
  
	
  	
  
	
  	
  
Web	
  forums	
  are	
  that	
  part	
  of	
  Internet	
  which	
  is	
  underes)mated	
  by	
  digital	
  
companies	
  and	
  is	
  more	
  difficult	
  to	
  be	
  monitored	
  in	
  comparison	
  to	
  Facebook	
  or	
  
Tweeter.	
  	
  
Main	
  benefit	
  of	
  monitoring	
  web	
  forums	
  comes	
  from	
  huge	
  number	
  of	
  web	
  
surfers	
  looking	
  for	
  reliable	
  informa)on.	
  	
  
Our	
  innova)ve	
  search	
  engine	
  helps	
  to	
  inves)gate	
  opinions	
  expressed	
  on	
  web	
  
discussion	
  forums	
  with	
  accuracy	
  of	
  data	
  generated	
  by	
  Google.	
  
Why SWOPER?!
WOM	
  LAW	
  OF	
  FEW	
  
	
  
10%	
  INFLUENCE	
  PURCHASING	
  BEHAVIOR	
  
OF	
  OTHER	
  90%	
  
Why Web Discussion Forums?!
Source:	
  Malcolm	
  Gladwell,	
  Tipping	
  Point	
  
Why Medical Forums?!
80%!
of web
users search
for health
information!
75%!
research
symptoms
online than go
discuss with
doctor!
55%!
make health
decision based
on information
received in web!
2 of 3!
web users
search for health
information once
a month!
	
  	
  
People	
  looking	
  for	
  medical	
  help	
  are	
  supported	
  by	
  those	
  who	
  really	
  cares	
  and	
  
experienced	
  same	
  diseases	
  or	
  symptoms.	
  Content	
  on	
  medical	
  forums	
  usually	
  
has	
  the	
  highest	
  essen,al	
  meaning	
  compere	
  to	
  other	
  forums.	
  	
  
Sources:	
  Susannah	
  Fox,	
  Online	
  Health	
  Search,	
  2006,	
  Megapanel	
  PBI	
  /	
  Gemius,	
  2008,	
  Korzystanie	
  z	
  internbetu	
  
medycznego	
  i	
  usług	
  z	
  zakresu	
  e-­‐zdrowia	
  w	
  opinii	
  publicznej	
  Polaków	
  w	
  2007	
  roku,	
  Przewodnik	
  Lekarza,	
  2008,	
  
Why SWOPER Analytics?!
	
  	
  
2Pharma	
  invented	
  innova)ve	
  methodology	
  of	
  internet	
  forums	
  evalua)on	
  based	
  
on	
  Forums	
  Facts	
  Evalua)on®	
  (FFE®)	
  compere	
  to	
  widely	
  use	
  posts	
  analysis.	
  Due	
  to	
  
patented	
  methodology	
  and	
  human	
  factor	
  as	
  final	
  valida)on	
  we	
  are	
  achieving	
  
95%	
  accuracy	
  of	
  quan)ta)ve	
  part	
  in	
  our	
  surveys.	
  Together	
  with	
  qualita)ve	
  part	
  
of	
  analysis	
  and	
  	
  “traffic”	
  First	
  Page	
  Report®	
  (FPR®)	
  you	
  will	
  get	
  clear	
  guidelines	
  
regarding	
  your	
  e-­‐marke)ng	
  ac)vi)es.	
  
e-Curiosity Factor!
	
  	
  
Based	
  on	
  e-­‐Curiosity	
  Factor®	
  (eCF®)	
  epilep,c	
  pa,ents	
  are	
  the	
  most	
  ac,ve	
  web	
  
users	
  in	
  researching	
  symptoms	
  and	
  looking	
  for	
  medical	
  informa)on	
  and	
  
recommenda)on	
  (may	
  2013).	
  
1st
most active
web patients !
epilepsy 	
   	
   	
  	
  	
  	
  726.000	
   	
  	
  	
  	
  270.000	
   	
  	
  	
  	
  197.100	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  3,68	
  
psoriasis 	
   	
   	
  1.320.000 	
  	
  	
  	
  800.000	
   	
  	
  	
  	
  584.000	
   	
  2,26	
  
depresion 	
   	
  2.400.000 	
  1.500.000 	
  1.095.000 	
  2,19	
  
asthma 	
   	
   	
  4.440.000 	
  3.700.000 	
  2.701.000 	
  1,64	
  
diabetes 	
   	
   	
  2.400.000 	
  2.600.000 	
  1.898.000 	
  1,26	
  
hypertension 	
   	
  1.320.000 	
  9.500.000 	
  6.935.000 	
  0,19	
  
Disease 	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Searches	
   	
  	
  No	
  of	
  Pts	
  	
  	
  	
  	
  	
  	
  	
  Web	
  Access 	
  eCF	
  
 	
   	
  	
  
Pharmacist	
  HCP	
  
E-­‐Recommenda,on	
  
Source of Drug Recommendation!
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  
	
  	
  	
  	
  	
  
HIGH	
  COST	
  
	
  
No	
  of	
  Reps	
  
Rabates	
  
Promo	
  Materials	
  
HIGH	
  COST	
  
	
  
No	
  of	
  Reps	
  
Sponsorhip	
  
Promo	
  Materials	
  
LOW	
  COST	
  
	
  
Customized	
  e-­‐marke)nk	
  ac)vi)es	
  
Process of Managing the Web Content!
Current	
  Situa)on	
  
target	
  Desired	
  Situa)on	
  
target	
  
E-Recommendation® - Part of Modern Buying Process!
Planning Phase!
Implementation Phase!
Researching Phase!
	
  OBJECTIVE	
  
	
  
To	
  build	
  traffic	
  of	
  pa)ents	
  and	
  
refer	
  them	
  to	
  relevant	
  
content	
  of	
  the	
  web	
  created	
  in	
  
order	
  to	
  get	
  the	
  desired	
  
medical	
  recommenda,on	
  	
  	
  
	
  	
  	
  
Researching Phase!
First Page Report® helps to list most potential web sites regarding to expected need of
web users.!
Forums Facts Evaluation® researches sentiment of opinions expressed on web forums
and groups them in term of predefined categories.!
Planning Phase!
	
  	
   	
  	
   	
  	
   	
  	
   	
  	
  
PASSIVE
PUBLIC! SOCIAL! SEARCH! SUPPORT! INTEGRITY!
ACTIVE
Passive users are most expensive and least effective target group of web users.!
Modern brand creation processes focus on the active web users,!
who support effectively the process of building a brand.!
Fit4Futire® is our own innovative method of grouping web users on the basis of their
web activity and planning dedicated activities to selected groups.!
 	
  
	
  	
  
	
  	
  
	
  	
  
Innovative Products of 2Pharma Supporting Offline !
	
  	
  Forums	
  Facts	
  Evalua)on®	
  	
  	
  
First	
  Page	
  Report®	
  
Fit	
  4	
  Future®	
  
E-­‐Recommenda)on	
  Concept®	
  
E-­‐Curiosity	
  Factor®	
  	
  
EXPERIENCE	
  
&	
  
INNOVATION	
  
office@2pharma.pl, www.2pharma.pl

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E-recommendation for pharma (SWOPER Analytics)

  • 1.    E-­‐Recommenda,on  Concept®        Presenta)on  for  Pharma  Companies                July  2013  
  • 2. media/2007/pr_071001.html   Source:  Chris  Andersen,  The  Long  Tail   „Your words do not determine what people are saying about your brand. Google does”
  • 3.                2Pharma  is  a  research  &  e-­‐marke)ng  company  opera)ng  in  pharmaceu)cal  market.   We  founded  2Pharma  to  establish  web  services  for  pharmaceu)cal  companies  in   modern  )mes  when  importance  of  Internet  is  rapidly  growing  and  marke)ng  people  are   permanently  aNer  deadlines  with  offline  ac)vi)es.  Instead  of  manage  Internet  by   yourself  you  can  outsource  2Pharma  as  e-­‐Product  Manager  and                                                                         partner  of  choice  for  your  e-­‐marke,ng  ac,vi,es.   2Pharma  is  the  only  one  Internet  company  on  Polish  market  founded  and  managed  by   ex-­‐pharmaceu)cal  managers.  Our  twenty  years  of  pharmaceu)cal  experience  gives  us   huge  advantage  among  Internet  compe)tors.     Some  of  our  innova)ve  products  are  supported  by  European  Union  under  the  program   “Innova)ve  Economy”.   Why 2PHARMA and Internet?!
  • 4.             Web  forums  are  that  part  of  Internet  which  is  underes)mated  by  digital   companies  and  is  more  difficult  to  be  monitored  in  comparison  to  Facebook  or   Tweeter.     Main  benefit  of  monitoring  web  forums  comes  from  huge  number  of  web   surfers  looking  for  reliable  informa)on.     Our  innova)ve  search  engine  helps  to  inves)gate  opinions  expressed  on  web   discussion  forums  with  accuracy  of  data  generated  by  Google.   Why SWOPER?!
  • 5. WOM  LAW  OF  FEW     10%  INFLUENCE  PURCHASING  BEHAVIOR   OF  OTHER  90%   Why Web Discussion Forums?! Source:  Malcolm  Gladwell,  Tipping  Point  
  • 6. Why Medical Forums?! 80%! of web users search for health information! 75%! research symptoms online than go discuss with doctor! 55%! make health decision based on information received in web! 2 of 3! web users search for health information once a month!     People  looking  for  medical  help  are  supported  by  those  who  really  cares  and   experienced  same  diseases  or  symptoms.  Content  on  medical  forums  usually   has  the  highest  essen,al  meaning  compere  to  other  forums.     Sources:  Susannah  Fox,  Online  Health  Search,  2006,  Megapanel  PBI  /  Gemius,  2008,  Korzystanie  z  internbetu   medycznego  i  usług  z  zakresu  e-­‐zdrowia  w  opinii  publicznej  Polaków  w  2007  roku,  Przewodnik  Lekarza,  2008,  
  • 7. Why SWOPER Analytics?!     2Pharma  invented  innova)ve  methodology  of  internet  forums  evalua)on  based   on  Forums  Facts  Evalua)on®  (FFE®)  compere  to  widely  use  posts  analysis.  Due  to   patented  methodology  and  human  factor  as  final  valida)on  we  are  achieving   95%  accuracy  of  quan)ta)ve  part  in  our  surveys.  Together  with  qualita)ve  part   of  analysis  and    “traffic”  First  Page  Report®  (FPR®)  you  will  get  clear  guidelines   regarding  your  e-­‐marke)ng  ac)vi)es.  
  • 8. e-Curiosity Factor!     Based  on  e-­‐Curiosity  Factor®  (eCF®)  epilep,c  pa,ents  are  the  most  ac,ve  web   users  in  researching  symptoms  and  looking  for  medical  informa)on  and   recommenda)on  (may  2013).   1st most active web patients ! epilepsy            726.000          270.000          197.100                    3,68   psoriasis      1.320.000        800.000          584.000    2,26   depresion    2.400.000  1.500.000  1.095.000  2,19   asthma      4.440.000  3.700.000  2.701.000  1,64   diabetes      2.400.000  2.600.000  1.898.000  1,26   hypertension    1.320.000  9.500.000  6.935.000  0,19   Disease                      Searches      No  of  Pts                Web  Access  eCF  
  • 9.         Pharmacist  HCP   E-­‐Recommenda,on   Source of Drug Recommendation!                                   HIGH  COST     No  of  Reps   Rabates   Promo  Materials   HIGH  COST     No  of  Reps   Sponsorhip   Promo  Materials   LOW  COST     Customized  e-­‐marke)nk  ac)vi)es  
  • 10. Process of Managing the Web Content! Current  Situa)on   target  Desired  Situa)on   target  
  • 11. E-Recommendation® - Part of Modern Buying Process! Planning Phase! Implementation Phase! Researching Phase!  OBJECTIVE     To  build  traffic  of  pa)ents  and   refer  them  to  relevant   content  of  the  web  created  in   order  to  get  the  desired   medical  recommenda,on            
  • 12. Researching Phase! First Page Report® helps to list most potential web sites regarding to expected need of web users.! Forums Facts Evaluation® researches sentiment of opinions expressed on web forums and groups them in term of predefined categories.!
  • 13. Planning Phase!                     PASSIVE PUBLIC! SOCIAL! SEARCH! SUPPORT! INTEGRITY! ACTIVE Passive users are most expensive and least effective target group of web users.! Modern brand creation processes focus on the active web users,! who support effectively the process of building a brand.! Fit4Futire® is our own innovative method of grouping web users on the basis of their web activity and planning dedicated activities to selected groups.!
  • 14.                 Innovative Products of 2Pharma Supporting Offline !    Forums  Facts  Evalua)on®       First  Page  Report®   Fit  4  Future®   E-­‐Recommenda)on  Concept®   E-­‐Curiosity  Factor®    
  • 15.
  • 16. EXPERIENCE   &   INNOVATION   office@2pharma.pl, www.2pharma.pl