VIA is the most successful company dedicated to helping people love where they live! Our clients and industry partners love us due to our focus on ease of use, reliability, great service and on time delivery.
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Who is VIA?
1.
2. VIA International is the home technology provider for today’s sophisticated, luxury homeowner. VIA’s clients enjoy
state-of-the-art home technology including home theater, home automation, IT networks, and custom audio video
solutions that integrate elegantly or disappear entirely within the home’s design. As the nation’s largest and most-
awarded home technology integration firm, VIA is uniquely qualified to provide its clients home technology that is
fun, reliable, and intuitive.
VIA has more than 100 years of combined experience serving ultra-high net worth luxury homeowners worldwide
and employs over 300 trusted professionals with deep domain expertise to provide consistent and reliable 24/7
concierge-level service. To learn several reasons why VIA is your best choice for high-performance home technology
solutions, and to learn what sets VIA apart from everyone else in the industry, see: The VIA Advantage
About VIA
The Digital Concierge
3. We realize selecting the right Home Technology contractor for your home or business is a challenge. The choice you
make will stay with you long after the installation is complete. Every company you speak with will tell you that they
are the best for your particular project, but how can you know for sure? The following points are why so many of the
most discriminating consumers have chosen to work with VIA companies in the past, and continue to call on us again
and again.
THE MOST AWARD-WINNING FIRM OF OUR KIND
Aiming for excellence pays off. VIA is recognized consistently by receiving an average of seven awards annually. Over
the years, VIA companies have received more than 150 awards from industry associations and peers.
4. ARTISAN LEVEL CRAFTSMANSHIP
It’s not what we do, it’s how we do it. VIA’s work is
meticulous and we employ people that are passionate about
quality. Our technicians consistently win peer-awards for
their craftsmanship.
SIMPLE, AWARD-WINNING USER INTERFACE
The best technologies are simple to use. Decades of
experience have taught us what clients love and what they
have no interest in. The user interface for our systems has
earned many awards—even from our industry peers.
TECHNOLOGY INTEGRATION THAT IS SENSITIVE TO INTERIOR
DESIGN
The best technologies meld into the home’s architecture and
furnishings. Architects, designers, and builders choose VIA
first because of our experience and approach to making
technology blend seamlessly into the home.
IN-HOUSE, ENTERPRISE-GRADE IT
IT is not just for the office anymore. System reliability
depends on robust network architecture. VIA’s networks are
enterprise-grade, not DIY. VIA employs highly trained IT
professionals who specialize in and deliver enterprise-grade
networks.
5. NO SUBCONTRACTORS
Everyone who works at your home is part of VIA—mind, body, and soul. The VIA technical staff has over 1,500 years
of collective experience.
FOCUSED ON YOUR EXPERIENCE, NOT THE GADGETS
Our passion is seeing our clients enjoy using the technology systems we deliver. With over 20 years of delivering
cutting edge technology systems we long ago outgrew the fascination with technology itself. Instead, we are
focused on the comfort, convenience, entertainment, and peace of mind that we can provide for our clients. The
technology is just icing on the cake.
BRAND AGNOSTIC
We’re not married to any particular brand. Because
of our reputation, VIA is sought after by all the
major manufacturers of technology products. That
gives us the ability to specify the solution that’s
right for the client, regardless of brand.
CLIENT RETENTION
Our clients come back, time and time again. Many
of our clients have used us for their second, third,
and even fourth homes. And when their friends
rave about the experience, they send them to us.
We love new clients. But we love our existing
clients just as much.
6. Consultation & Design
Working with a vast number of tech-savvy clients in some of
the nation’s finest estate homes over a period of nearly 20
years has engendered a knowledge base that is unmatched
in the residential systems industry. The VIA design team has
an intimate understanding of how people use technology at
home, what products and solutions work, which ones don’t,
which ones play well with others, what features clients use
and appreciate, and even which ones are considered a waste
of money.
Services
Engineering & Documentation
An architect produces very detailed floor plans in order to
turn an idea into a buildable home. Much collaboration is
needed between the architect and client to ensure that the
end result is what was envisioned. Likewise, your home’s
technology systems need to be engineered and
documented well in advance of the actual construction of
the home. Discussing your audio/video, home
automation, network, lighting, motorized shades / drapery,
and security needs with VIA early in the home design phase
results in necessary coordination between your architect,
interior designer, builder, and all affected subcontractors.
Project Management
A truly successful installation hinges on great Project
Management. Since today’s home automation systems
connect to many of your home’s subsystems, such as
audio/video systems, climate, lighting, motorized
drapery/shades, pool, security, surveillance camera
systems, gates, etc, careful coordination is required to
ensure that all of the details of the project are planned in
advance with the other subcontractors on your project.
Implementation
The implementation stage of your project is when all of the various
“ingredients” that make up your audio/video systems, control
systems, lighting, shades, network, etc get installed. Just like a
great chef, not only are the quality of the ingredients important to
an amazing meal, so is the skill in putting the right ingredients
together. The same analogy holds true for your home technology
systems, first the right products need to be specified and second,
they need to be installed properly to perform at peak level.
7. Programming
Today’s advanced control systems make controlling your
home easy…potentially. Selecting a well-known and
respected control system manufacturer is not enough. A
control system only operates intuitively if it is
programmed properly. We find in more than 90% of
cases when a client was unhappy with their control
system it was due to poor programming of their control
system. A good programmer needs much more than
simply knowledge of how to program a control system,
they need to make it intuitive to people that aren’t techie
propeller-heads.
Services
Performance Calibration
Are you aware that in order for your audio video systems
to perform at peak levels, they need to be professionally
calibrated? Far too often we see home theater systems,
media rooms, and television displays that are not
performing to the level they are capable of. VIA
technicians perform that last vital step in maximizing the
performance of your investment by using specialized
calibration equipment to optimize your picture and
sound.
Lifetime Support
There are two simple truths about electronics: 1 – they are going to
need service or replacement at some point, and 2 – technology
keeps advancing and getting better. Most VIA locations have 24/7
service available, ensuring that when a critical system needs service
you don’t have to wait several days for service, which is the norm
with most home technology integration firms.
Beyond service calls, VIA fulfills the role of a Digital Concierge by
being your technology consultant; your trusted advisor on all things
home technology related. The pace of innovation is only
increasing, and trying to make sense of new technologies can be
daunting. Our business is to keep up with the latest home
technology trends and determine if new products are hype or the
next “must have”.
As the years pass by and significant new technologies emerge, VIA
will reach out to you proactively and notify you of recommended
upgrades, to ensure you are enjoying the latest in entertainment,
security, and intuitive controls that make life easier and more fun.
Home Monitoring
Home Monitoring is a popular new technology that
offers you peace of mind. With VIA’s Home Manager
dashboard, you can monitor your home 24 hours a day /
7 days a week from anywhere in the world with Internet
access. View system health status, lighting and
temperature conditions, door and gate access logs,
security cameras, and more from a unified, secure Web
interface.
8. Pricing
Pricing Guidelines for Digital Home Automation
High Level Pricing Rule of Thumb
• $10 - $50 Per Air Conditioned Square Foot
• 5% - 15% of the Home’s Sale Price
Pricing Considerations
• Number of Solution Areas or Categories
• Performance Level of Each Category (Basic, Enhanced, Premium)
• Square Footage
• Number of Rooms and/or Users of the System
• New Home Build vs. Retro-fit of an Existing Home