The document discusses strategic orientations for Crossroads Bank for Social Security, including:
1. Evolving towards a network of integrated service delivery through multisectoral partnerships and reuse of basic services.
2. Optimizing information sharing and quality across agencies through cooperation with new partners like regional governments.
3. Developing new citizen-focused services like automatic benefits granting and electronic access to personal data.
[2024]Digital Global Overview Report 2024 Meltwater.pdf
Cross Roads Bank Belgium
1. Crossroads Bank for Social Security: some further strategic orientations Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail: Frank.Robben @ ksz.fgov.be Website CBSS: www.ksz.fgov.be Personal website: www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
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3. Towards a network of service integrators Internet Extranet region or commmunity FEDMAN Services repository FPS FPS FPS ASS ASS Services repository Extranet social sector ASS RPS RPS Services repository VPN, Publi-link, VERA, … City Province Municipality Services repository Service integrator (FEDICT) Service integrator (CBSS) Service integrator (Corve, Easi-Wal, …)
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6. eGovernment training/coaching: possible objectives and topics Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail: Frank.Robben @ ksz.fgov.be Website CBSS: www.ksz.fgov.be Personal website: www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
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12. Layered, service oriented architecture Basic services Applications Data Presentation Business services
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20. Policy Enforcement Model User Policy Enforcement ( PEP ) Application Policy Decision (PDP) Action on application Decision request Decision reply Action on application PERMITTED Policy Information ( PIP ) Information request/ reply Policy Administration ( PAP ) Policy retrieval Authentic source Policy Information ( PIP ) Information request/ reply Policy repository Action on application DENIED Manager Policy management Authentic source
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28. Common assessment framework Leadership Process and change management Key performance results Human resources management Strategy and planning Partnerships and resources Staff results Customer- oriented results Society results ENABLERS RESULTS INNOVATION AND LEARNING