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Crossroads Bank for Social Security: some further strategic orientations Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail:  Frank.Robben @ ksz.fgov.be Website CBSS:  www.ksz.fgov.be Personal website:  www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
Some further strategic orientations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Towards a network of service integrators Internet Extranet region or commmunity FEDMAN Services repository FPS FPS FPS ASS ASS Services repository Extranet social sector ASS RPS RPS Services repository VPN, Publi-link, VERA, … City Province Municipality Services repository Service integrator (FEDICT) Service integrator (CBSS) Service integrator (Corve, Easi-Wal, …)
Some further strategic orientations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Some further strategic orientations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
eGovernment training/coaching: possible objectives and topics Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail:  Frank.Robben @ ksz.fgov.be Website CBSS:  www.ksz.fgov.be Personal website:  www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
Types of use of training/coaching ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Layered, service oriented architecture Basic services Applications Data Presentation Business services
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Useful topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Beyond training/coaching ? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cooperation platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Re-use of basic services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example: user and access management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Enforcement Model User Policy  Enforcement ( PEP ) Application Policy Decision (PDP) Action  on  application Decision request Decision reply Action on application PERMITTED Policy Information  ( PIP ) Information request/  reply Policy Administration  ( PAP ) Policy retrieval Authentic source  Policy Information  ( PIP ) Information request/ reply Policy repository Action on application DENIED Manager Policy management Authentic source
Policy Enforcement Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Policy Enforcement Model ,[object Object],[object Object],[object Object],[object Object],[object Object]
Natural way to cooperative governance ,[object Object],[object Object],[object Object],[object Object]
Basis for support in the own country ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to share eGovernment experience ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Possible participants ,[object Object],[object Object],[object Object],[object Object]
Points of attention ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common assessment framework Leadership Process and change management Key performance results Human resources management Strategy and planning Partnerships and resources Staff results Customer- oriented results Society results ENABLERS RESULTS INNOVATION AND LEARNING
More info ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good practices ,[object Object],[object Object],[object Object],[object Object],[object Object]
Information modelling ,[object Object],[object Object],[object Object]
Unique collection and re-use of information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management of information ,[object Object],[object Object],[object Object],[object Object]
Management of information ,[object Object],[object Object]
Electronic exchange of information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Electronic exchange of information ,[object Object],[object Object],[object Object],[object Object]
Protection of information ,[object Object],[object Object],[object Object],[object Object]
Protection of information ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Cross Roads Bank Belgium

  • 1. Crossroads Bank for Social Security: some further strategic orientations Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail: Frank.Robben @ ksz.fgov.be Website CBSS: www.ksz.fgov.be Personal website: www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
  • 2.
  • 3. Towards a network of service integrators Internet Extranet region or commmunity FEDMAN Services repository FPS FPS FPS ASS ASS Services repository Extranet social sector ASS RPS RPS Services repository VPN, Publi-link, VERA, … City Province Municipality Services repository Service integrator (FEDICT) Service integrator (CBSS) Service integrator (Corve, Easi-Wal, …)
  • 4.
  • 5.
  • 6. eGovernment training/coaching: possible objectives and topics Frank Robben General manager Crossroads Bank for Social Security General manager Smals Sint-Pieterssteenweg 375 B-1040 Brussels E-mail: Frank.Robben @ ksz.fgov.be Website CBSS: www.ksz.fgov.be Personal website: www.law.kuleuven.ac.be/ icri /frobben CBSS Smals
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Layered, service oriented architecture Basic services Applications Data Presentation Business services
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Policy Enforcement Model User Policy Enforcement ( PEP ) Application Policy Decision (PDP) Action on application Decision request Decision reply Action on application PERMITTED Policy Information ( PIP ) Information request/ reply Policy Administration ( PAP ) Policy retrieval Authentic source Policy Information ( PIP ) Information request/ reply Policy repository Action on application DENIED Manager Policy management Authentic source
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. Common assessment framework Leadership Process and change management Key performance results Human resources management Strategy and planning Partnerships and resources Staff results Customer- oriented results Society results ENABLERS RESULTS INNOVATION AND LEARNING
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.