Leveraging immigration as a source of innovation
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On May 15 2014, at the Canadian Immigration Conference in Toronto, Canada, TRIEC Executive Director Margaret Eaton made the case for leveraging immigration as a source of innovation. This is her presentation.
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Leveraging immigration as a source of innovation
- 1. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Leveraging Immigration as a Source of Innovation Canadian Immigration Conference 2014
- 2. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) “If you only have people who think and act in the same way, you will be very consistent, but not very innovative or flexible.” Gord Nixon, CEO, RBC and Chair, TRIEC
- 3. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) What is TRIEC? Leadership council of labour market actors
- 4. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) TRIEC’s Vision & Mission Vision A Greater Toronto Region that prospers by fully engaging the contributions of skilled immigrants. Mission Create and champion solutions to better integrate skilled immigrants in the Greater Toronto Region labour market.
- 5. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Jessica’s 3 slides Case 1: Xerox Canada
- 6. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Case 1: Xerox Research Centre of Canada Mississauga, Ontario
- 7. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) “Our diverse workforce really helps to keep the company innovative. The diverse work environment gives us the opportunity to learn about different business practices from around the world and use this diverse experience to develop innovative solutions for our clients.” Dunstan Peter President and CEO Trinity Tech Inc.
- 8. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Watch the Trinity Tech video at http://youtu.be/V4ymTGLFt3w
- 9. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Case 3: SMTC A global electronics manufacturing services provider headquartered in Markham.
- 10. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Watch the SMTC video at http://youtu.be/wGzWrDwsqLc
- 11. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) How Can We Best Use This Great Information? 1. Making the case to hire and promote immigrants: • Awards • Champions • Communications and media
- 12. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) How Can We Best Use This Information? 2. Supporting employers to maximize their diverse talent: • Best Practices: • Pitney Bowes’ Innovation Teams • Innovation challenge • Employer Engagement Teams • Online Materials and supports
- 13. RBC CHAMPION OF IMMIGRANT SUCCESS 2014 TRIEC IS AWARDS Entrepreneurship Connections
- 14. TORONTO REGION IMMIGRANT EMPLOYMENT COUNCIL (TRIEC) Do yourself a favour. Hire a skilled immigrant. Margaret Eaton Executive Director Toronto Region Immigrant Employment Council (TRIEC) meaton@triec.ca
Notas del editor
- Thank you to the Conference Board of Canada for this research We’ve known that diverse teams are innovative teams, but now we have the hard data to prove it. Today, I’ll tell you some stories of innovation And I’ll comment on how we in the immigration sector can use this important research to inspire employers to act on it.
- AT TRIEC we love to recognize employers who have championed the inclusion of immigrants in their workplace. One of the ways we do that is through our Immigrant Success Awards. Shine the spotlight on best practices Story-telling to inspire and encourage more employers Going to tell you about three winners who really bring the Conference Board research to life…
- XEROX RESEARCH CENTRE Nan Zing Hu Here is an ad that we had prepared focusing on
- 137 employees from over 35 countries 28 per cent of employees graduated from university in other countries – almost half have doctorate degrees Centre awarded its 1000th Patent in 2006 Top performers include three skilled immigrants – each has surpassed the 100 patent mark. Awarded the Immigrant Success Award in 2007 Diversity drives innovation: More diversity = more and better ideas Workforce diversity is a core value and “sustained pursuit” at Xerox Canada.9 According to the company, “[diversity] is Xerox. Diversity is essential to our business. Our environment. Our teams. Our products. Our history.”10 Consequently, Xerox Canada has attracted, hired, and retained a large percentage of immigrant employees. At the Xerox Research Centre of Canada alone, approximately 50 per cent of the staff are immigrants, hailing from 35 different countries.11 More specifically, 28 per cent of the staff are skilled immigrants who earned their B.Sc., M.Sc., or PhD degrees in their native countries.12 This high level of diversity has garnered considerable recognition. In 2007, the Xerox Research Centre of Canada won the Canadian Immigrant Success Award in the mid-sized employer category from TRIEC (Toronto Region Immigrant Employment Council).13 More recently, in 2009, Xerox Canada was named one of Canada’s Best Diversity Employers by Mediacorp Canada.14 The Impact of Immigrants at Xerox Canada Xerox Canada covers the cost of immigration lawyers and language training for many of its immigrant employees, and the company reports that the return on investment has been significant. According to Hadi Mahabadi, Vice-President and Manager of the Xerox Research Centre of Canada, workforce diversity has advanced the centre’s innovation rate. In recent years, this rate reached 120–130 patentable ideas annually— or over one patent per scientist per year.15 The resulting products have included erasable paper, which made TIME magazine’s “Best Inventions of the Year” list in 2007.16 Furthermore, immigrant employees have provided Xerox Canada with greater insight into the needs, wants, and circumstances of peoples around the world, enabling the company to better compete in the global market. To illustrate, Mahabadi points out that “the power goes out regularly in certain parts of the world, a fact that a company might not [realize] unless a foreign worker from there was able to share that fact . . . and then [Xerox can] adjust design specifications accordingly.”17 For companies, particularly small and medium-sized enterprises with limited resources, such global insights can “result in a cost-effective, worldly design and marketing process.”18 12 Baranyi,
- Our next case: Trinity Tech
- SMTC has transformed their Markham operations into a centre of innovation: Brings best practices from around the world, centralises them here and then disperses throughout their global network Allows them to better serve their customers globally through innovative solutions