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T-SYSTEMS
MULTIMEDIA
SOLUTIONS
Did you recently upgrade to Microsoft Office 2010?
Well, then that is what‘s likely to happen,
if you foc s e cl si el on your IT
    o focus exclusively       o r IT…
Typical scenario


                   Situation
Typical scenario


                          Situation
    Upgrade from MS
    Office 2000 to 2010
Typical scenario


                          Situation
    Upgrade from MS
    Office 2000 to 2010
Typical scenario


                            Situation
    Upgrade from MS       Rollout to more than
    Office 2000 to 2010   10,000 orkstations
                          10 000 workstations
Typical scenario


                            Situation
    Upgrade from MS       Rollout to more than   International scope
    Office 2000 to 2010   10,000 orkstations
                          10 000 workstations
Possible consequences
Possible consequences
Possible consequences
Possible consequences
Possible consequences
Possible consequences
Productivity curve

 productivity



                Current productivity




                                       time
Productivity curve

 productivity



                Current productivity




                                       without Office upgrade
                                        i h Offi           d


                                                                time
Productivity curve

 productivity



                Current productivity     with Office upgrade




                                       without Office upgrade
                                        i h Offi           d


                                                                time
Productivity curve
                                          Focused on IT & users
 productivity



                Current productivity     with Office upgrade




                                            focused only on IT


                                       without Office upgrade
                                        i h Offi           d


                                                                  time
Productivity curve
                                          Focused on IT & users
 productivity



                Current productivity     with Office upgrade




                                            focused only on IT


                                       without Office upgrade
                                        i h Offi           d


                                                                  time
Cost breakdown
Cost breakdown


                 Hardware/software costs




                 Rollout costs




                 Productivity costs
                            y
Risk assessment
Risk assessment
Cost of MS Office upgrade



2,000 $


1,500 $


1,000 $


 500 $


    0$
          Best Case   Worst Case
Cost of MS Office upgrade



2,000 $


1,500 $


1,000 $


 500 $

                                   Hardware/software costs
    0$
          Best Case   Worst Case
Cost of MS Office upgrade



2,000 $


1,500 $


1,000 $


 500 $                             Rollout
                                   R ll t costs
                                             t

                                   Hardware/software costs
    0$
          Best Case   Worst Case
Cost of MS Office upgrade



2,000 $


1,500 $

                                   Productivity costs
1,000 $


 500 $                             Rollout
                                   R ll t costs
                                             t

                                   Hardware/software costs
    0$
          Best Case   Worst Case
Cost of MS Office upgrade



2,000 $


1,500 $

                                   Productivity costs
1,000 $


 500 $                             Rollout
                                   R ll t costs
                                             t

                                   Hardware/software costs
    0$
          Best Case   Worst Case
Cost of MS Office upgrade



2,000 $


1,500 $

                                   Productivity costs
1,000 $


 500 $                             Rollout
                                   R ll t costs
                                             t

                                   Hardware/software costs
    0$
          Best Case   Worst Case
Best practice for upgrades to MS Office 2010




         Agile Project
         Management
Best practice for upgrades to MS Office 2010

             (Re-)
             Plan




         Agile Project
         Management


 Check                   Realise
Best practice for upgrades to MS Office 2010

                                            Company
                 (Re-)
                 Plan




              Agile Project
              Management
         on every company level

 Check                            Realise
Best practice for upgrades to MS Office 2010

                                            Company
                 (Re-)
                 Plan                       Country




              Agile Project
              Management
         on every company level

 Check                            Realise
Best practice for upgrades to MS Office 2010

                                             Company
                 (Re-)
                 Plan                         Country
                                            Business Unit


              Agile Project
              Management
         on every company level

 Check                            Realise
Best practice for upgrades to MS Office 2010

                                             Company
                 (Re-)
                 Plan                         Country
                                            Business Unit
                                            Department

              Agile Project
              Management
         on every company level

 Check                            Realise
Best practice for upgrades to MS Office 2010

                                             Company
                 (Re-)
                 Plan                         Country
                                            Business Unit
                                            Department

              Agile Project                   Desktop
              Management
         on every company level

 Check                            Realise
Agile project management


                                     First step: Planning


  Analyse…                        Inspect…                      Design…
  …enterprise structures          …software migration
                                       f                        …pilot groups/working
    & networks                      strategy                     groups
  …staff‘s individual skills      …hardware & software          …learning programmes
    & needs                         requirements
                                      q                         …support offerings
                                                                    pp          g
  …official & hidden              …exigencies &                 …timeline
    applications, files,            dependencies
    interfaces




                               Result: Implementation Concept
Agile project management


                              Second step: Realization


 Positive            Strategic Rollout      Target Group        Support Offerings
 Communication                              Specific Learning

 Newsletter          Hardware supply        Face2Face           Office 2010 Wiki
 Intranet campaign   Makro                  lessons             Extra help desk
 CIO Videocast       modification           Internet lessons    staff
 Leaflets            Data conversion        Web-based
                     Add-on implement       trainings
Agile project management


                              Second step: Realization


 Positive            Strategic Rollout      Target Group        Support Offerings
 Communication                              Specific Learning

 Newsletter          Hardware supply        Face2Face           Office 2010 Wiki
 Intranet campaign   Makro                  lessons             Extra help desk
 CIO Videocast       modification           Internet lessons    staff
 Leaflets            Data conversion        Web-based
                     Add-on implement       trainings




                      Third step: Continuous Check & Report
Your Benefits


  Option
  O i 1
  MS Office rollout
  focused only on IT




  Option
  O ti 2
  Integrated rollout
  focused on IT & users
Your Benefits


  Option
  O i 1
  MS Office rollout
  focused only on IT




  Option
  O ti 2
  Integrated rollout
  focused on IT & users
Torsten.Anke@t-systems.com
                y
Boris.Lipinski@t-systems.com

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Did you recently upgrade to Microsoft Office 2010?

  • 2. Did you recently upgrade to Microsoft Office 2010?
  • 3. Well, then that is what‘s likely to happen, if you foc s e cl si el on your IT o focus exclusively o r IT…
  • 4. Typical scenario Situation
  • 5. Typical scenario Situation Upgrade from MS Office 2000 to 2010
  • 6. Typical scenario Situation Upgrade from MS Office 2000 to 2010
  • 7. Typical scenario Situation Upgrade from MS Rollout to more than Office 2000 to 2010 10,000 orkstations 10 000 workstations
  • 8. Typical scenario Situation Upgrade from MS Rollout to more than International scope Office 2000 to 2010 10,000 orkstations 10 000 workstations
  • 15. Productivity curve productivity Current productivity time
  • 16. Productivity curve productivity Current productivity without Office upgrade i h Offi d time
  • 17. Productivity curve productivity Current productivity with Office upgrade without Office upgrade i h Offi d time
  • 18. Productivity curve Focused on IT & users productivity Current productivity with Office upgrade focused only on IT without Office upgrade i h Offi d time
  • 19. Productivity curve Focused on IT & users productivity Current productivity with Office upgrade focused only on IT without Office upgrade i h Offi d time
  • 21. Cost breakdown Hardware/software costs Rollout costs Productivity costs y
  • 24. Cost of MS Office upgrade 2,000 $ 1,500 $ 1,000 $ 500 $ 0$ Best Case Worst Case
  • 25. Cost of MS Office upgrade 2,000 $ 1,500 $ 1,000 $ 500 $ Hardware/software costs 0$ Best Case Worst Case
  • 26. Cost of MS Office upgrade 2,000 $ 1,500 $ 1,000 $ 500 $ Rollout R ll t costs t Hardware/software costs 0$ Best Case Worst Case
  • 27. Cost of MS Office upgrade 2,000 $ 1,500 $ Productivity costs 1,000 $ 500 $ Rollout R ll t costs t Hardware/software costs 0$ Best Case Worst Case
  • 28. Cost of MS Office upgrade 2,000 $ 1,500 $ Productivity costs 1,000 $ 500 $ Rollout R ll t costs t Hardware/software costs 0$ Best Case Worst Case
  • 29. Cost of MS Office upgrade 2,000 $ 1,500 $ Productivity costs 1,000 $ 500 $ Rollout R ll t costs t Hardware/software costs 0$ Best Case Worst Case
  • 30. Best practice for upgrades to MS Office 2010 Agile Project Management
  • 31. Best practice for upgrades to MS Office 2010 (Re-) Plan Agile Project Management Check Realise
  • 32. Best practice for upgrades to MS Office 2010 Company (Re-) Plan Agile Project Management on every company level Check Realise
  • 33. Best practice for upgrades to MS Office 2010 Company (Re-) Plan Country Agile Project Management on every company level Check Realise
  • 34. Best practice for upgrades to MS Office 2010 Company (Re-) Plan Country Business Unit Agile Project Management on every company level Check Realise
  • 35. Best practice for upgrades to MS Office 2010 Company (Re-) Plan Country Business Unit Department Agile Project Management on every company level Check Realise
  • 36. Best practice for upgrades to MS Office 2010 Company (Re-) Plan Country Business Unit Department Agile Project Desktop Management on every company level Check Realise
  • 37. Agile project management First step: Planning Analyse… Inspect… Design… …enterprise structures …software migration f …pilot groups/working & networks strategy groups …staff‘s individual skills …hardware & software …learning programmes & needs requirements q …support offerings pp g …official & hidden …exigencies & …timeline applications, files, dependencies interfaces Result: Implementation Concept
  • 38. Agile project management Second step: Realization Positive Strategic Rollout Target Group Support Offerings Communication Specific Learning Newsletter Hardware supply Face2Face Office 2010 Wiki Intranet campaign Makro lessons Extra help desk CIO Videocast modification Internet lessons staff Leaflets Data conversion Web-based Add-on implement trainings
  • 39. Agile project management Second step: Realization Positive Strategic Rollout Target Group Support Offerings Communication Specific Learning Newsletter Hardware supply Face2Face Office 2010 Wiki Intranet campaign Makro lessons Extra help desk CIO Videocast modification Internet lessons staff Leaflets Data conversion Web-based Add-on implement trainings Third step: Continuous Check & Report
  • 40. Your Benefits Option O i 1 MS Office rollout focused only on IT Option O ti 2 Integrated rollout focused on IT & users
  • 41. Your Benefits Option O i 1 MS Office rollout focused only on IT Option O ti 2 Integrated rollout focused on IT & users
  • 42. Torsten.Anke@t-systems.com y Boris.Lipinski@t-systems.com