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3. Real Time Tools Mini Session Jesse Engle, CEO, CoTweet| @engle | @cotweet

4. How Business Does Twitter Jesse Engle GM, CoTweet @engle @cotweet

7. 1. Markets areconversations.

11. 3. Conversations among human beings sound human. They are conducted in a human voice.

12. cotags

13. 12. There are no secrets. The networked market knows more than companies do about their own products. And whether the news is good or bad, they tell everyone.

17. 84. We know some people from your company. They're pretty cool online. Do you have any more like that you're hiding? Can they come out and play?

19. Altimeter Group: The 18 Use Cases of Social CRM

22. Thank You Jesse Engle @engle

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