1. Tanisha Myles
300 Carteret Place #2C
Orange, NJ 07050
973-609-0657 or 973-592-4806
tanishamyles@yahoo.com
Professional Summary
A versatile and goal focused individual, with strong organizational dexterity. Results oriented with over
fifteen years of work experience in proven analytical and problem-solving skills.
Work Experience
Hair Stylist
(March 2013-March 2014) Center Stage Cuts
· Braids, weaves, lotician, roller sets, perms and relaxers
· Cut men and woman’s hair
· Educate clientele on how to maintain a healthy scalp
· Answer phones, data entry, fax and sales (hair product, art and accessories)
Procurement Specialist/Inventory Control Coordinator
(October 2007-January 2012) Memorial Sloan Kettering Cancer Center, New York, NY
· Primary duties included buying and processing purchase requisition for telecommunication
devices (blackberries, iPhones, androids, iPads, tablets, air cards and accessories) and other
equipment to ensure delivery in a timely manner
· Created RFI, RFQ and RFP
· Managing calls, following through on special assignments, email inbox, tickets, queues thru
remedy to establish the ability to efficiently and effectively address all questions, requirements
and issues with wireless devices
· Liaison between all departments within the organization (IT, Marketing, Conference services,
Finance, HR, doctors, etc) and vendors (AT&T, T-Mobile, Verizon, Sprint/Nextel) coordinating
and maintaining a perfect balance of inventory to ensure equipment orders is needed and used
accordingly
· Coordinate and maintained database in Sciquest for all wireless devices to ensure financial and
data accuracy
· Implemented a loaner list for clients without working wireless devices
· Responsible for providing quotes, cancelling and swapping out for devices when appropriate
· Created spreadsheets for monthly chargeback reports

2. · Proactively sourced and renegotiated prices for bulk orders, employee discounts that would
achieve significant savings
· Handled multifaceted clerical tasks (e.g., data entry, filing, records/project management and
billing)
Business End–User Customer Care Representative
(April 2003- October 2007) AT&T Wireless, Paramus NJ
· Create billing accounts, payment, sponsorship enrollments
· Retain top revenue-generating customers by proactively identifying opportunities for care
solutions
· Primary responsibilities entails assisting customers with billing inquires analysis and reporting
· Responsible for creating and maintain customer loyalty through understanding the customer
needs, industry, culture and other wireless competitors
· Troubleshoot in a call center environment for all technical issues and the empowerment of
making the best decision to provide world-class customer service
Education
Community High School- Diploma, 1996
Ohio State University-Business Administration 2000-2002
Empire Hair and Design School- Cosmetology, Graduated- February 2012-February 2013
Computer and Other Skills
· Mac and PC skills and Microsoft office (excel, word, power point and outlook)
· Account receivables, calculating, researching and 15+ years of Customer Service experience
· Knowledge of Skin, Hair and Beauty Care Treatments and Products
· Certificated Nursing Aide (CNA)-Certification in Medication, Overview of Developmental
Disabilities, Preventing Abuse and Neglect, Adult First Aid/CPR training from Oct 2012 to Dec
2012