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@NoisyMonkey @Tashsb
BRISTOL 
FUNDRAISERS GROUP 
FACEBOOK & TWITTER 
@NoisyMonkey @Tashsb
@NoisyMonkey @Tashsb
I’VE MADE ALL THE MISTAKES* 
Creative D 
2.5 years @ Noisy Little Monkey 
6 Years being all kinds of creative 
I like to overspend 
Better at picture dan da wrdz 
@NoisyMonkey @Tashsb
SOCIAL MEDIA – THE MONKEY WAY 
@NoisyMonkey @Tashsb 
© Jason. A. Howie
@NoisyMonkey @Tashsb 
©Andi Sidwell
OR IF YOU’VE ALREADY STARTED, 
CHECK… 
@NoisyMonkey @Tashsb
WHY ARE YOU USING SOCIAL MEDIA? 
GOALS?
DON’T SELL - TELL 
WHO ARE YOU? 
WHY SHOULD I CARE?
WHO ARE YOU DOING THIS FOR? 
@NoisyMonkey @Tashsb 
©Reuver
SOCIAL MEDIA STYLE GUIDE 
• Who are the audience? 
• What do the audience want? 
• What does they want from social media? 
• Who do they trust? 
• What do they read online? 
• What does that mean for my writing style? 
• Who is empowered to do this? 
Take ½ a day to do this. 
@NoisyMonkey @Tashsb 
It’ll make you do a better job
IT Director 
Challenges: 
Budgets 
Reliable Infrastructure 
Managing geeks 
Wants: 
Straight forward language 
Reliable data 
Facts figures 
Reads The Register, Seth Godin, Homes 
& Gardens, the headlines on the gutter 
press 
Uses Email. BBC apps 
Developer (agency based) 
Challenges: 
Work / Life (18 month old kid) 
Productivity 
The new boy is better than me 
Wants: 
Productivity Tools, management advice, 
Google Glass, to be entertained 
Reads netmums, nhs direct, Stackoverflow, 
Wired, Oatmeal, xkcd 
Uses r/tech, Facebook 
IT Journalist 
Challenges: 
Being ahead of the latest geek trends, stock 
news, tech gossip, being found out. 
Wants: 
Google Glass, Bylines in the nationals, her big 
break. 
Reads The Register, Guardian Tech, gizmodo, 
TC, Mashable, Buzzfeed, NextWeb 
Uses r/tech, Google+, Twitter & Facebook 
© Wordlizen, Dekcuf, GuySie 
@NoisyMonkey @Tashsb
WHAT WORKS? 
Make the most of your cover 
photos 
What should you post on Facebook? - Look at your existing content. What types of posts have had the best response?
FACEBOOK 
@NoisyMonkey @Tashsb 
© Coletivo Mambembe
Changes to Facebook 
@NoisyMonkey @Tashsb
FACEBOOK 
• September 2013 - Reduced the reach of brand pages 
• Old news will be pushed down – breaking news and live events & 
trending topics will surface more readily. 
• When people like, comment & share 
@NoisyMonkey @Tashsb 
© Coletivo Mambembe
THINK MOBILE. 
THNK TIMING. 
94 likes, 9 comments, 12 shares 
Tie your brand / product or 
service to something that has 
plenty of PR already. Use some of 
their juice. 
@NoisyMonkey @Tashsb
FACEBOOK 
• Influenced by when people like, comment & share 
Story bumping - resurface stories that people did not scroll down 
far enough to see but are still getting lots of engagement. 
• From Jan 2015 - Facebook will begin monitoring and reducing the 
appearance of overly promotional posts 
@NoisyMonkey @Tashsb 
© Coletivo Mambembe
@NoisyMonkey https://blog.bufferapp.com/facebook-news-feed-algorithm @Tashsb 
https://blog.bufferapp.com/facebook-marketing
@NoisyMonkey @Tashsb
http://moz.com/blog/meta-data-templates-123 
S@oNcioails MyMeodniakey @Tashsb
NOT ALWAYS AS IT SEEMS 
Social Media @Tashsb 
@NoisyMonke 
y or event # 
@MrJonPayne
WHAT WORKS 
Social @NoisyMonkey Media @Tashsb
BUDGET FOR PAID
TWITTER 
@NoisyMonkey @Tashsb 
© Eldh
@NoisyMonkey @Tashsb 
© A.Pasquier
Followerwonk & JustUnfollow 
S@oNcioails MyMeodniakeTyraining @Tashsb
I'm Jo, award-winning blogger, Community Manager for Flora at @tmwagency, UK bod at 
@CollectiveBias, @BeamlyUK room host at http://t.co/jbwsju6pDt 
I am a photographer of women & fashion, an educator, entrepreneur,blogger and a columnist. 
My pictures: http://t.co/8BJDLVsCco 
Huffington Post blogger and author. #FarmAnimalWelfare #Ethics #AnimalRights #Environment 
Garden writer for Guardian/Telegraph/whoever. Cake baker, singer, washboard player, mum. 
Runs supper club @liaandjuliet 
LIFESTYLE JOURNALIST, teacher, crafter and co-founder of media training company 
@InsideScoopLtd 
cake baker • word nerd • mother • flaneur • feminist •writer/author/blogger incl@molliemakes 
& http://t.co/EgRH6O7t7h Projects Editor @simplethingsmag 
@NoisyMonkey Bloggers and Journos in Bristol on Twitter. All 1000+ followers. @Tashsb
Social Media @MrJ@onTPaashynseb 
@NoisyMonke 
y or event # 
Hoostsuite 
LISTEN & CONVERSE
@NoisyMonkey @Tashsb
Schedule your posts, keep pics big and maintain editorial sign off, 
@NoisyMonkey @Tashsb 
use BufferApp
WHAT WORKS 
@NoisyMonkey @Tashsb
@NoisyMonkey @Tashsb
@NoisyMonkey Share video, image content… resize images! @Tashsb
#DownloadGlos @MrJonPayne
@NoisyMonkey @Tashsb
• Tweets that include hashtags are 33% more likely 
to get retweeted than tweets without hashtags 
@NoisyMonkey @Tashsb
TWITTER ANALYTICS 
@NoisyMonkey @Tashsb
MONITOR . MEASURE . IMPROVE 
@NoisyMonkey @Tashsb 
Hootsuite | Bufferapp | Professor Traffic
@NoisyMonkey @Tashsb 
© Aaron Stidwell 
TOP TIPS 
• Ask for what you want – Pls RT, Share with your 
friends 
• Include a call to action – join our mailing list, come 
along to our event, BOOK NOW! 
• Create urgency – “enter our competition today to win a 
free family ticket” 
• Converse with people – “thanks for attending”, “what 
do you think about..” 
• Cross pollenate
@NoisyMonkey @Tashsb 
© Aaron Stidwell 
TOP TIPS 
• Think about timing 
• You might want to budget for paid advertising 
• Know your audience and what they want 
• Create content that is tailored to your audience 
• Decide what success looks like on each channel 
• Be patient – Social is not a one night stand 
• It’s also not for selling, it’s telling a story – your story 
• Get visual – people love photos! 
http://www.noisylittlemonkey.com/free-images/
Social Media @Tashsb 
© Bhaskar Peddhapati
Bristol Fundraisers Group

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Bristol Fundraisers Group

  • 2. BRISTOL FUNDRAISERS GROUP FACEBOOK & TWITTER @NoisyMonkey @Tashsb
  • 4. I’VE MADE ALL THE MISTAKES* Creative D 2.5 years @ Noisy Little Monkey 6 Years being all kinds of creative I like to overspend Better at picture dan da wrdz @NoisyMonkey @Tashsb
  • 5. SOCIAL MEDIA – THE MONKEY WAY @NoisyMonkey @Tashsb © Jason. A. Howie
  • 7. OR IF YOU’VE ALREADY STARTED, CHECK… @NoisyMonkey @Tashsb
  • 8. WHY ARE YOU USING SOCIAL MEDIA? GOALS?
  • 9. DON’T SELL - TELL WHO ARE YOU? WHY SHOULD I CARE?
  • 10. WHO ARE YOU DOING THIS FOR? @NoisyMonkey @Tashsb ©Reuver
  • 11. SOCIAL MEDIA STYLE GUIDE • Who are the audience? • What do the audience want? • What does they want from social media? • Who do they trust? • What do they read online? • What does that mean for my writing style? • Who is empowered to do this? Take ½ a day to do this. @NoisyMonkey @Tashsb It’ll make you do a better job
  • 12. IT Director Challenges: Budgets Reliable Infrastructure Managing geeks Wants: Straight forward language Reliable data Facts figures Reads The Register, Seth Godin, Homes & Gardens, the headlines on the gutter press Uses Email. BBC apps Developer (agency based) Challenges: Work / Life (18 month old kid) Productivity The new boy is better than me Wants: Productivity Tools, management advice, Google Glass, to be entertained Reads netmums, nhs direct, Stackoverflow, Wired, Oatmeal, xkcd Uses r/tech, Facebook IT Journalist Challenges: Being ahead of the latest geek trends, stock news, tech gossip, being found out. Wants: Google Glass, Bylines in the nationals, her big break. Reads The Register, Guardian Tech, gizmodo, TC, Mashable, Buzzfeed, NextWeb Uses r/tech, Google+, Twitter & Facebook © Wordlizen, Dekcuf, GuySie @NoisyMonkey @Tashsb
  • 13. WHAT WORKS? Make the most of your cover photos What should you post on Facebook? - Look at your existing content. What types of posts have had the best response?
  • 14. FACEBOOK @NoisyMonkey @Tashsb © Coletivo Mambembe
  • 15. Changes to Facebook @NoisyMonkey @Tashsb
  • 16. FACEBOOK • September 2013 - Reduced the reach of brand pages • Old news will be pushed down – breaking news and live events & trending topics will surface more readily. • When people like, comment & share @NoisyMonkey @Tashsb © Coletivo Mambembe
  • 17. THINK MOBILE. THNK TIMING. 94 likes, 9 comments, 12 shares Tie your brand / product or service to something that has plenty of PR already. Use some of their juice. @NoisyMonkey @Tashsb
  • 18. FACEBOOK • Influenced by when people like, comment & share Story bumping - resurface stories that people did not scroll down far enough to see but are still getting lots of engagement. • From Jan 2015 - Facebook will begin monitoring and reducing the appearance of overly promotional posts @NoisyMonkey @Tashsb © Coletivo Mambembe
  • 22. NOT ALWAYS AS IT SEEMS Social Media @Tashsb @NoisyMonke y or event # @MrJonPayne
  • 23. WHAT WORKS Social @NoisyMonkey Media @Tashsb
  • 24.
  • 25.
  • 29. Followerwonk & JustUnfollow S@oNcioails MyMeodniakeTyraining @Tashsb
  • 30. I'm Jo, award-winning blogger, Community Manager for Flora at @tmwagency, UK bod at @CollectiveBias, @BeamlyUK room host at http://t.co/jbwsju6pDt I am a photographer of women & fashion, an educator, entrepreneur,blogger and a columnist. My pictures: http://t.co/8BJDLVsCco Huffington Post blogger and author. #FarmAnimalWelfare #Ethics #AnimalRights #Environment Garden writer for Guardian/Telegraph/whoever. Cake baker, singer, washboard player, mum. Runs supper club @liaandjuliet LIFESTYLE JOURNALIST, teacher, crafter and co-founder of media training company @InsideScoopLtd cake baker • word nerd • mother • flaneur • feminist •writer/author/blogger incl@molliemakes & http://t.co/EgRH6O7t7h Projects Editor @simplethingsmag @NoisyMonkey Bloggers and Journos in Bristol on Twitter. All 1000+ followers. @Tashsb
  • 31. Social Media @MrJ@onTPaashynseb @NoisyMonke y or event # Hoostsuite LISTEN & CONVERSE
  • 33. Schedule your posts, keep pics big and maintain editorial sign off, @NoisyMonkey @Tashsb use BufferApp
  • 34.
  • 37. @NoisyMonkey Share video, image content… resize images! @Tashsb
  • 40. • Tweets that include hashtags are 33% more likely to get retweeted than tweets without hashtags @NoisyMonkey @Tashsb
  • 42. MONITOR . MEASURE . IMPROVE @NoisyMonkey @Tashsb Hootsuite | Bufferapp | Professor Traffic
  • 43. @NoisyMonkey @Tashsb © Aaron Stidwell TOP TIPS • Ask for what you want – Pls RT, Share with your friends • Include a call to action – join our mailing list, come along to our event, BOOK NOW! • Create urgency – “enter our competition today to win a free family ticket” • Converse with people – “thanks for attending”, “what do you think about..” • Cross pollenate
  • 44. @NoisyMonkey @Tashsb © Aaron Stidwell TOP TIPS • Think about timing • You might want to budget for paid advertising • Know your audience and what they want • Create content that is tailored to your audience • Decide what success looks like on each channel • Be patient – Social is not a one night stand • It’s also not for selling, it’s telling a story – your story • Get visual – people love photos! http://www.noisylittlemonkey.com/free-images/
  • 45. Social Media @Tashsb © Bhaskar Peddhapati

Notas del editor

  1. La Chasse
  2. https://www.flickr.com/photos/philon/2477878611/sizes/o/
  3. https://www.flickr.com/photos/wadem/2901137499/sizes/o/
  4. If you’re looking to connect with more parents then chances are Facebook is going to be perfect for your organisation. If you’re using it as a campaigning tool to influence key politicians then chances are you’re wasting your time – go and open a Twitter account. Understand what makes your audience tick, what content do they want from you and what questions can you ask them that are likely to strike a chord.
  5. https://www.flickr.com/photos/stefanerschwendner/4843576916/sizes/l
  6. https://www.flickr.com/photos/coletivomambembe/4306600834/sizes/o/
  7. http://wallaroomedia.com/facebook-newsfeed-algorithm-change-history/ Once upon a time, Facebook showed you every post from every Friend and Page you followed Trending topics – if you’re talking about orange is the new black when the new series starts you’re posts are more likely to be seen by you’re followers Demoting content that is ‘like-baiting’
  8. https://www.flickr.com/photos/coletivomambembe/4306600834/sizes/o/
  9. https://www.flickr.com/photos/coletivomambembe/4306600834/sizes/o/
  10. That links that are shared by inserting them in the caption of a photo won’t do as well https://developers.facebook.com/tools/debug/
  11. https://www.flickr.com/photos/eldh/5858249526/sizes/l
  12. https://www.flickr.com/photos/peddhapati/11671457605/sizes/l