2. What You Will Leave With:
• Understanding the Importance of Orientation
• Monitoring/Screening Plan
• Match Support Plan
3. Monitoring and Support
“Mentoring programs that provide monthly
calendars of low-cost events, offer tickets to
events or provide opportunities to participate in
structured activities are associated with positive
outcomes.”
- mentoring.org
4. Standard:
Monitor mentoring relationship milestones
and support mentors with ongoing advice,
problem-solving, support and training
opportunities for the duration of the
relationship.
5. Benchmarks:
• Monthly contact
• Documentation of all meetings
• Two types of resources
• Assessment of relationships
• Post-match training
Monitoring and Support
7. Fearless Orientation
• Introduction Mentor/Mentee
• Mentor / Mentee Agreement
• Scheduling
• TeamMates Room or Designated area
• Make a GREAT 1st impression
8. Give Support a Purpose
• Communication
• Group Activities
• Recognition
• Appreciation
9. Be Specific – Example Email
• Recognize
– Shout-out (birthdays, match milestones, match
length, etc.)
• Appreciate
– Thank you
• Resource
– Event, articles, activities
• Announcements
– New mentors, safety/ethics reminders, scheduling
10. Recognition Counts
•12 visits by end of 1st semester/ 24 + visits
•Mentor Milestones
•Match of the Month
• National Mentoring Month
• Thank You from Mentee
• Graduation
•TeamMates Recognition Wall of Fame
•Create a lasting impression
11. Fearless Monitoring
• Purpose
• Ensure the match is meeting regularly
• Reinforce during mentor interview/training
• Monitor the quality of the match through end of
year surveys for both mentees and mentors.
• Address challenges with the match
12. How to Monitor Effectively
• Check the sign-in sheet weekly
– Same day each week and contact if needed
– After 2 weeks missed, what is your plan?
• Communicate with mentee also
• Check-in with match frequently
• Continually monitor for safety
– Rely on your “gut”
13. Support Action Plan
• How will you support/monitor your matches
• Board Support Champion
• Do not reinvent the wheel
• What works? Who’s responsible?
– Weekly
– Monthly
– Semester
– Annually
14. Resources and Being Resourceful
• Be efficient and work together
– Do not rely solely on coordinator
– Have a “Support Leader/Champion” on
board
– Delegate the tasks
•Phone calls, thank you, etc.
– Identify the type of support needed
– Keep it simple and meaningful