Salesforce Webinar
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Great slides from our Slideshare presentation on Salesforce- Customer Relationship Management software.
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Salesforce Webinar
- 1. Is Salesforce CRM Right for Your Organization? Audio is only available by calling this number: Conference Call: 866-740-1260 Access Code: 6339392 Sponsored by
- 4. Presenters: Lindsey Anderson, Salesforce.com Foundation Wen-Hua Yang, NAPAWF Is Salesforce CRM Right for Your Organization? Sponsored by
- 5. Today’s Speakers Answering chat questions: Meghan Nesbit, Salesforce.com Foundation and Elliot Harmon, TechSoup Becky Wiegand TechSoup Lindsey Anderson Salesforce.com Foundation Wen-Hua Yang NAPAWF
- 8. Today, It’s Impossible to Stay on Top of Everything Development Donations Donors
- 10. Our Mission: Cloud Computing Driver, Catalyst & Evangelist 1960’s Mainframe 1980’s Client/server Today Enterprise Cloud Computing
- 13. Serving Nonprofits of Every Shape and Size
- 14. volunteered by salesforce.com employees using donated and discounted licenses awarded to enable positive change Leveraging our people, products and resources to strengthen our communities
- 20. Features & Nonprofit Starter Pack
- 23. Accounts & Contacts 1. Salesforce CRM AppExchange Integrated Content Library Email & Productivity Real-Time Approvals & Workflow Partners Genius Forecasting & Analytics Opportunities Leads & Campaigns Salesforce CRM The award winning Enterprise Edition used across industries
- 24. 2. Salesforce CRM Plus the Nonprofit Starter Pack Enterprise Edition with some nonprofit tweaks Salesforce CRM plus the Nonprofit Starter Pack Organizations & Contacts AppExchange Integrated Content Library Email & Productivity Real-Time Approvals & Workflow Partners Genius Forecasting & Analytics Donations Leads & Campaigns Recurring Donations Affiliations Households Relationships
- 25. Packages Included in the Nonprofit Starter Pack
- 26. Home Page
- 27. Dashboards
- 29. Contact Records
- 30. 360 Degrees
- 32. Donation Records
- 35. blah
- 37. Considerations & Getting Started
- 40. An Online Self-Service Application Process http:// www.salesforcefoundation.org /products/donation
- 42. Questions? Submit your questions using the chat box.
- 44. Thank You to Our Webinar Sponsor! ReadyTalk offers dedicated product demos for TechSoup organizations 4 times per week: Monday 1:00 pm Mountain Standard Time (MST) Wednesday 9:00 am MST Thursday 1:00 pm MST Friday 9:00 am MST For more information: pages.readytalk.com/techsoup.html
- 45. Thank You! Please complete the post-event survey. For more information contact: [email_address]
Notas del editor
- Industry shifting to enterprise cloud computing With the cloud (the internet) companies can build and run applications with just a browser No need for servers or software today
- 360 degree view- one central place to manage all your customer information and interactions Bring in the best of other web services like Google Maps, newsfeeds, and Twitter to get a better picture of what’s happening at your accounts With Sales and Service on the same platform, you have visibility into any outstanding service issues – great to know before asking for more business - Plan account strategies with your extended sales team for long term customer success
- I need to find an image or two for this transition page as well. My Flickr Creative Commons pages were loading really slowly today. I’ll search over the weekend.
- Salesforce serves small, medium, and large sized companies Small companies benefit with access to enterprise apps and infrastructure that they might not be able to afford - Large companies benefit with the innovation, rapid scalability, and rapid deployment of people and apps in the cloud
- The 1/1/1/1 model defines an integrated philanthropic model where salesforce.com’s core strengths and resources are contributed back to community. 1% Equity: founding equity to fund the foundation – a separate 501c3 organization 1% of the company’s Time – each employee receives 6 paid days a year to volunteer within the community 1% of the salesforce.com product. And most recently, we have adopted our 1 with the Earth initiative where we working to minimize our carbon footprint and work towards becoming a carbon neutral company
- The World’s most complete sales application Accounts & Contacts – one central repository for all customer information – 360 degree view Leads & Campaigns – generate more business and align marketing and sales Opportunities & Deals – track all deal activities and accelerate sales cycles Forecasting & Analytics – Offer real time visibility into performance Approvals & Workflow – automate your business, reduce administration, and keep deals moving quickly Email & Productivity – seamless integration between the apps you use most often Content Library – central repository to manage all presentations, collateral, and documents Genius – iTunes recommends songs, Amazon recommends books, Salesforce tells you how to close more deals Partners – revolutionary technology that makes selling with your partners as coordinated as your direct sales team AppExchange – extend your sales success with easy to deploy apps and components built by salesforce labs and our customers and partners Access the Sales Cloud from anywhere – any browser, desktop, laptop, or mobile device.
- I need to find an image or two for this transition page as well. My Flickr Creative Commons pages were loading really slowly today. I’ll search over the weekend.