What’s Your Leadership IQ?

9/13/13

What’s Your Leadership IQ?
Beginning the Journey …

Facilitated By:
Jennifer Bonine
© The Insights Group Ltd, 2009. All rights reserved.

© The Insights Group Ltd, 2009. All rights reserved
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
.

Logistics for
the day….
•  Training starts at 8:30 am
•  Break between 9:15 and 9:45 am
•  Plan to end at 12


1

9/13/13

Ground Rules…
• 
• 
• 
• 

Cell phones to vibrate
Open minds
Listen
Contribute to session will get more out of it
– Participation is key
•  Be present
•  This is for you…soak it in


Agenda for Session
• 
• 
• 
• 
• 
• 

I’ll talk
Then you’ll talk
We will all move around and do some activities
Then I’ll talk some more
You’ll talk some more
We all leave with a better understand yourselves
as leaders and how to have maximum impact as
a leader leveraging strengths in your teams


2

9/13/13

Speed Chat
•  Take a card
•  Get to as many people in the room as you
can and write their responses down on
your card
•  Ask your question then make sure you
give your response to that person’s
question


Leadership IQ
•  Focuses on improving personal, interpersonal and team
effectiveness
•  Improves sales effectiveness, leadership , and team dynamics
–  Proven to increase effectiveness and reduce time to implement
solutions : Software and solutions
–  Sales teams
–  Healthcare

•  Provides a simple framework and common language
–  Verbal and Visual

•  Developed specifically for the work environment
•  “Next Generation” system based on the work of Carl Jung


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9/13/13

Sure
glad
the
hole

isn’t
at
our
end.


What Do You Think?
Harvard Business Review 2002
What percentage of business issues are due
to the lack of inter-personal communication
skills not the competencies of the parties?

87%

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9/13/13

The Steps to
Personal Effectiveness
Step 3
Learn how to adapt your
behaviour to interact
more effectively with
others
Step 4
Take action and put
your learning into
practice

Step 1
Explore and
discover more
about yourself

Step 2
Learn how to recognize
and appreciate others’
differences

Page 4

“All our knowledge has its
origins in perceptions.”
Leonardo da Vinci

Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3

5

9/13/13

Perception
You will see
the world
differently
from the way
other people
see it.

Page
7


© The Insights Group Ltd, 2009. All rights reserved. nsights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.

© The Insights Group Ltd, 2009. andrights reserved. are registered trademarks of The Insights Group Ltd.
Insights, Insights Discovery All the Insights Wheel

6

9/13/13

Perception

INTR 4.2


Perception
The mind interprets patterns based on past
experience – or on patterns it already
knows
News Flash: Cmabrigde Uinervtisy Rscheearch
Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it
deosn't mttaer in waht oredr the ltteers in a wrod are, the
olny iprmoetnt tihng is taht the frist and lsat ltteer be at the
rghit pclae. The rset can be a taotl mses and you can sitll
raed it wouthit porbelm. Tihs is bcuseae the huamn mnid
deos not raed ervey lteter by istlef but the wrod as a wlohe.


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9/13/13


Ladder of Inference
Action

4. I evaluate situations &
people as good, bad, nice,
mean in reaction to what I
felt

Judgement

3. I have a feeling response to
the meaning I gave my
perception

Emotion

Interpretation

2. I give meaning to what I noticed

Perception

1. I notice it (see, hear, feel, smell
something)
Event

Something happens!

Page 9
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

8

9/13/13

M OST
R ESPECTFUL
I NTERPRETATION
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

Iceberg Model

Environment

Behaviour
Capability
Judgement
Skills
Knowledge

Beliefs & Values
Identity & Purpose


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9/13/13

Interpersonal Communication
According to Albert Mehrabian:
•  7% Words - Literal
•  38% Tone of Voice - Interpretation
•  55% Context, Body Language Interpretation
•  In other words…
Communication is 7% about WHAT you say
and 93% about WHO you say it to!

How many times do they bounce the
2 basketballs?


10

9/13/13

Leadership in Color

© The Insights Group Ltd, 2009. All rights reserved
Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.
Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.
.


cheerful

reflective

enthusiastic

determined

tactful

accurate

purposeful

persuasive
outgoing

patient

courageous

mobile
loyal

friendly
calm

impulsive

challenging

firm

objective

accommodating

strong-willed

concise

active
driving
convincing
influencing

co-operative
stable
daring

factual

well-argued
fun

steady

structured

constant
cautious

calculating

diplomatic
logical
forceful
conventional
consistent
analytical

realistic

caring

assertive
reliable

sensitive
harmonious
amenable
sociable
optimistic

decisive
correct
engaging
exact

Page 12

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9/13/13

cheerful

reflective

enthusiastic

determined

tactful

accurate

purposeful

persuasive
outgoing

patient

courageous

mobile
loyal

friendly
calm

impulsive

challenging

active

fun

sensitive

structured

constant
cautious

convincing

reliable

well-argued

steady

driving

assertive

caring

factual

firm

objective

accommodating

strong-willed

concise

harmonious
amenable

calculating

diplomatic

influencing

sociable

logical
forceful

co-operative

optimistic

conventional

stable

consistent

daring

analytical
realistic

decisive
correct
engaging
exact


Insights Discovery Color Energies
Fiery

Red
Energy

Cool

Blue
Energy

Cautious
Stuffy
Precise
Indecisive
Deliberate
Suspicious
Questioning
Cold
Formal
Reserved
Earth

Green
Energy

Competitive
Aggressive
Demanding
Controlling
Determined
Driving
Strong-willed
Overbearing
Purposeful
Intolerant

Caring
Docile
Encouraging
Bland
Sharing
Plodding
Patient
Reliant
Relaxed
Stubborn

Sociable
Excitable
Dynamic
Frantic
Demonstrative
Indiscreet
Enthusiastic
Flamboyant
Persuasive
Hasty

Sunshine

Yellow
Energy


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9/13/13

Let’s Talk Colors
Do

it
RIGHT

Do
it

HARMON-‐

IOUSLY

Do

it
NOW

Do
it

TOGETHER


Card Game exercise
•  Take 2 cards of each color
•  Read the cards
•  Keep the cards that you feel most
represent you as a person or how you see
yourself
•  Trade away the cards to others that you
don’t feel represent you
•  Make sure all the cards you have left are
cards that you feel represent you

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9/13/13

Cool Blue
Energy Overview
Approach
to
life

high
standards
and
correct

Goals

understanding

Seen
by
others
as

analy3cal
and
distant


Earth Green
Energy Overview

Approach
to
life

Focus
on
stability,
values

and
suppor3ng
others

Goals

harmony

Seen
by
others
as

mild
and
docile


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9/13/13

Sunshine Yellow
Energy Overview

Approach
to
life

fun
and
interac3on

Goals

recogni3on

Seen
by
others
as

disorganised


Fiery Red
Energy Overview
Approach
to
life

inner
certainty

focus
on
ac3on

Goals

personal
achievement
and

mee3ng
challenges

Seen
by
others
as

impa3ent


15

9/13/13

Your Color Mix
We each have all
four color
energies within
us; it is the
combination of
the four energies
that creates the
unique YOU.


With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH
• What might be 1-2 effective ways to manage or motivate an
individual with this color energy preference
• What might be 1-2 things that are not productive for this color energy
or things that inhibit them from being successful
• Any behaviors that you feel may be misinterpreted by other colors
• Each energy group will report out


16

9/13/13

Individuals
with a
preference
for Fiery Red
energy …
Have a strong
determination
that influences
those they
interact with

Are active and
move in a
positive and
firm direction

Are singleminded and
determined in
their focus on
results

Approach
others in a
direct and
straightforward
manner

Seek an
outcome that
is specific and
tangible

Individuals
with a
preference
for Earth
Green
energy …

View the world
through what
they value and
what is
important to
them


Defend what
they value with
quiet
determination
and persistence

Seek harmony
and depth in
relationships

Prefer
democratic
approaches
that respect
the individual

Ensure all
individual
perspectives
are heard and
considered in
making choices
or decisions

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9/13/13

Individuals
with a
preference
for Cool Blue
energy …

Desire to
know and
understand
the world
around them

Value
independence
and intellect

Maintain a
detached and
objective
standpoint

Think things
through before
committing to
action

Like
information to
be accurate
and complete
before
proceeding


Individuals
with a
preference
for Sunshine
Yellow energy
…

Radiate
enthusiasm
and
encourage
participation

Approach
others in a
persuasive,
engaging and
inviting
manner

Enjoy and
seek the
company of
others

Have a desire
to be involved

Like to be
noticed and
appreciated
for their
contributions


18

9/13/13

Recognizing
Types

Page 34

Every time you
meet someone you
have the
opportunity to
practice your skill
of recognizing and
adapting to their
color energies.


Recognizing
Types
Step One...
Do they “speak to think” (red/yellow)
or “think then speak “(blue/green)

Step Two...
Are they more formal (blue/red)
or relaxed/informal (green/
yellow)

Formal

Quick

Speak

To
think

Quiet

Think
to

Speak

Relaxed


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9/13/13

Preferences – Introversion
and Extraversion
INTROVERSION
Quiet
Observant
Inward
focus
Depth
Intimate
Reserved
Reflective
Thoughtful
Cautious

EXTRAVERSION
Energetic
Involved
Outward
focus
Breadth
Quick
Action
oriented
Outspoken
Bold
Compass Learning Guide – The Psychology of Self Understanding – Section 1.2


Thinking and Feeling: Jung’s Rational
Functions
Thinking
Preference

Informal, Personal, Considerate,
Involved,
Subjective, Caring,
Accommodating,
Harmonious, Relationships,
Morale

Formal, Impersonal,
Analytical, Detached,
Objective Strongminded, Competitive,
Correct, Task, Systems,

Feeling
Preference
Compass Learning Guide – The Psychology of Self Understanding – Section 1.3


20

9/13/13

Think About Your Focus on
Relationships and Your Focus on
Task
•  How much energy do you put into
improving the overall quality of
your relationships?
•  How much energy do you put into
completing tasks?


Recognising
Types
Think of one person you
know well.
What clues may indicate
their use of the four colour
energies?
What colour energies do
you see and not see?

Loud
a
of sp nd fast pa
eech
ce
.
Inform
al ma
nner.
See S
u
and F nshine Y
ellow
iery R
Don’t
e
see E d.
Gree
n or C arth
ool B
lue.

Mr A.

Exam

ple

P
38


21

9/13/13



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9/13/13



23

9/13/13

Subject: Japan Manufacturing
Excellence Exchange Program
Trip
I will be departing from Seattle International at 0830,
Monday March 23, 2002 for Tokyo, Japan to participate
in the said Program. I will be visiting Toyota and
Panasonic over an 11-day period. Please familiarize
yourself with these companies and forward your detailed
questions about the processes and operations to me by
March 10th so I can compile and organize them prior to
my trip. A debrief will be held on April 12th at 1400 to
review all aspects and learning from the trip.
Sincerely, John M. Bluestein


Subject: Trip

Gang! I did it! I was picked for the Japan program.
Wish you could all go with me; we'd have a great time.
I'll be leaving at the end of March and be gone for 2
weeks. Wish me luck!
Alex
P.S. If you want me to ask them anything while I am
there, send me the stuff before I go.


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9/13/13

Subject: Your upcoming visit
Dear Janice
I am so pleased you are coming out. It will be a great chance
for us to know each other better and for me to really
understand what I can do to help you in your business. I'll
pick you up at the airport when you arrive (you don't want to
fight our traffic and goofy one-way streets) and I've booked
you into a great little inn by the water. They have great
service and the view of the water and mountains is
spectacular. Looking forward to seeing you.
P.S. Of course we'll have you to our house the first night to
meet the family. Any favorite dishes we can cook up for you?


Subject: SEND ME YOUR PHONE # ASAP
I NEED TO TALK TO YOU!
Sent: Tuesday, Feb 7, 2001 2:25pm
Subject: NEVERMIND
Sent: Tuesday, Feb 7, 2001 2:27pm


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9/13/13

Customized
Leadership
Profile


Customized Profiles
Strengths & Possible Weaknesses
Value to the team
Communication Strategies
.


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9/13/13

With your group brainstorm
ON SELECTED COLOR THAT YOU IDENTIFY MOST WITH
• What might be 2-3 Strengths of your selected color energy that you
bring to this team that you want to be leveraged
• Each energy group will report out


Committing to Action & Personal
Reflection:
•  As you continue your journey, think about:
• What did I discover about myself as a
leader?
• What do I appreciate about the styles of
others?
• How will I adapt my behaviour to get better
results?
• What is my key action?


27

9/13/13

Insights Learning Solutions
•  ½ Day to 3 day workshops – off or on-site
•  Can be customized by team needs
•  Modules on Sales Effectiveness, Leadership,
Team dynamics (Teaming), Communication,
Team and personal development, and
Operational efficiencies for projects and teams
•  Follow-up personal coaching available as an
offering


Jennifer Bonine
jennifer@uprugame.org


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What’s Your Leadership IQ?

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