Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without permission. www.socialtouch.com.tr SEPTEMBER 2013

1. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 1
What is your gender?
100
%
90
80
70
60
50
40
30
%58.07
%41.93
20
10
0
FEMALE
MALE
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

2. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 2
How old are you?
30 %
25
20
15
10
5
0
%18.26
%21.60
%16.16
%12.55
%6.67
20-24
25-30
31-35
36-40
41-45
%8.81
46-50
%7.96
51-55
%7.99
56
and above
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

3. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 3
Do you have kids?
100
%
90
80
70
60
50
40
30
%66.25
%33.75
20
10
0
YES
NO
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

4. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 4
Which city do you live in?
100
%
90
80
70
60
50
40
30
20
%45.27
%32.13
10
0
%12.84
OTHER
ISTANBUL
%9.76
ANKARA
IZMIR
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

5. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 5
Where do you refer to when you need to have
health related information?
(More than one answer can be given)
100
%
90
80
70
60
50
40
%78.77
30
%60.29
20
10
0
%22.41
I use the internet
I immediately visit
hospital / have medical
examination
I get information
from my relatives
%1.55
I never need health
related information
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

6. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 6
Which do you use to go online?
(More than one answer can be given)
100
%
90
80
70
60
50
%93.90
40
30
%49.07
20
%21.40
10
0
Computer
Mobile Phone
Tablet
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

7. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 7
In what frequency you search / read health
related subjects online?
30 %
25
20
15
%27.37
%21.98
10
%19.49
%17.22
%13.94
5
0
2-3 times a
month
Less than once
a month
3 times a
week or more
Once or twice
a week
Once a month
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

8. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 8
Of which health subjects and / or services do you
get information online?
(More than one answer can be given)
100
%
90
80
70
60
50
40
%89.73
30
%55.92
20
%47.99
%44.12
%42.03
Health services
Doctors /
health officers
Making
appointments
10
0
Health matters
or diseases
Medication
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

9. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 9
Have you ever refrained from using a medication because
of information you had seen online?
100
%
90
80
70
60
50
40
30
20
%58.33
%41.67
10
0
YES
NO
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

10. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 10
Which of the alternatives below best describe your
actions online concerning health related subjects?
(More than one answer can be given)
100
%
90
80
70
60
50
40
%81.11
%75.72
30
%65.00
%54.53
%50.96
20
%41.43
10
0
Researching a
health related
matter about
myself
Researching a
health related
matter about
my relative
* Number of responses: 8,001
Gathering
information
before seeing a
doctor
Gathering
information
before seeing
a doctor
Making
appointments
Gathering
information on
medication
prescribed
by the doctor
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

11. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 11
Which of the alternatives below best describe your online
search method concerning health related subjects?
(More than one answer can be given)
100
%
90
80
70
60
50
40
%74.45
%60.88
30
%46.74
20
%35.60
10
0
%23.95
%8.75
I enter the
subject of my
interest to a search
engine and then
read most of the
search results
I check online
forums and
q&a websites
I pose questions
to doctors online
I enter the subject
of my interest to
a search engine and
then read
first search results
I read health
and
tabloid
magazines
and blogs
I research
the subject of
my interest on
Facebook, Twitter
and similar social
media platforms
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

12. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 12
How do you generally act when you experience a
symptom or a disease you have never encountered before?
Please exclude consulting your family physician as an answer
(More than one answer can be given)
100
%
90
80
70
60
50
40
%80.09
%63.74
30
20
%34.63
10
0
%2.36
I research the
subject online
* Number of responses: 8,001
I decide on a hospital /
I visit my usual hospital
I act on
recommendations
of my relatives
I have never needed
a doctor other than
my family physician /
I do not know
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

13. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 13
Which of the below is more important to
you when deciding on a doctor or a hospital?
100
%
90
80
70
60
50
40
30
20
%47.42
%28.42
10
0
Familiarity of
a hospital
%24.16
Recommendations of
my relatives
Information
obtained online
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013

14. Practices in Utilising the Internet to Access Health Information and Services in Turkey
SEPTEMBER 2013
Question 14
How important is the role of internet to you
when deciding on hospitals and doctors?
45
%
40
35
30
25
20
%44.64
15
%28.73
10
%14.95
5
0
%6.89
Important
Neither important
nor negligible
Very
important
Not important
%4.79
Not important
at all
* Number of responses: 8,001
Survey on “Utilisation of Internet for Health Related Purposes in Turkey” was conducted by Social Touch and addressed to
doktorsitesi.com members. 8,001 members participated in the survey. This survey and related information cannot be used without
permission.
www.socialtouch.com.tr
SEPTEMBER 2013