The document introduces the Ruckus MediaFlex Hotspot, a carrier-class Wi-Fi access point designed for high-density environments like hotels, airports, and malls. It has extended range, supports up to 20 concurrent VoIP calls and 20Mbps video throughput. It uses a smart antenna system to optimize coverage, throughput, and interference rejection. It allows for remote management and monitoring to lower costs. A case study describes how it was used to provide Wi-Fi coverage throughout a 35-story hotel while reducing access points and mitigating interference.