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Auditing Your Tendenci Website

                                  Checkups, Analytics, and
                                  Benchmarks for Live Tendenci
                                  Sites




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
The Question




  My website is live!
  Now what?
                                              flickr.com/photos/oakleyoriginals/3526895658




                          @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
What We’ll Cover


         1. Checkups and Checklists

         2. Content and Keywords

         3. Analytics Benchmarks

         4. Mobile

         5. Tendenci Features you may not be using (yet!)




                             @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Caitlin Kaluza

                                       Marketing Team




                                       SEM Team



              schipul.com/qcait



                                  Caitlin Kaluza | ckaluza@schipul.com | @qcait

Wednesday, April 24, 13
Part 1: Checkups & Checklists




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
Annual Homepage Audit


                   Squint Test

                   Headline

                   Imagery

                   Rich Media                                 blog.schipul.com/
                                                            2013-homepage-audit
                   Dynamic Content




                                  @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Squint Test - What do you do?




                              @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Is it Time for a New Headline?


   • Three Types:
     • Benefit Headlines
     • News Headlines
     • Curiosity Headlines
   • Brainstorm
   • Test, Test Test!



                              @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
More Headline Resources


   • Think of each story
      title as a headline
   • Resources:
      •   schipul.com/articles/your-
          web-site-needs-a-strong-
          marketing-headline/
      •   copyblogger.com/magnetic-
          headlines/




                                       @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Stickiness


          • Simple
          • Unexpected
          • Concrete
          • Credible
          • Emotional
          • Stories Sell
                             heathbrothers.com




                           @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Imagery


              Does it fit your
              industry/market
              space?

              Does it show real
              people?

              Does it build
              credibility?

              Is it consistent?


                                  @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Rich Media & Dynamic Content




                              @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Navigation Checklist

         What is the Goal of Your Website?
         Use specific, concise labels
         Keep it to about 7 items
         Order by importance to the user
         What are the 5 things someone
         needs before acting?
         Is new content easy to find?




                                       @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Part 2: Content & Keywords




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
Content Reports

          Google Analytics
                   Top Content
                   Page Path Report
          Tendenci Event Logs




                           google.com/analytics



                                      @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Tendenci Event Logs


  Tracks activity
  on your website,
  color-coded by
  module




                                           /event-logs/reports/summary/




                          @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
What Do I Do With this Data?


   • Is it what you expected?
   • Can you add more
      content around popular
      topics?
   • Can you make other
      content more findable/
      interesting?




                                @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Keyword Density Analyzer

  Focus on two and
  three word phrases.
  You Should See:
        Your Brand Name
        Primary Service or
        Product
        Geography
                                                     schipul.com/sem-tools




                               @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Google Analytics Keyword Report



            Non-branded
            Terms

            By Traffic and
            Conversions

            Look for Surprises




                                 @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
What Do I Do With this Data?


   • What keywords are
       missing? Can you add
       content around those
       topics?
   • What keywords are
       sticking?
   • What new keywords
       are emerging?



                              @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Content Brainstorming

 • Top 10 Ways to...
 • Hot Topics/In the News
 • Infographics
 • How to/FAQs
 • Tag People
 • Local Content
 • Revisit/Update Popular
    Content


                             @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Content Creates Credibility




                          blog.tendenci.com/online-fundraising-ntc-2013



                                  @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Incorporate Keywords Into Your
                                      Content


             Title Tag/Meta

             Content Text

             Alt Tags on Images

             Cross Links

             Photo/Video Tags &
                                       slideshare.net/Tendenci/optimizing-your-
             Descriptions                  tendenci-site-for-seo-seo-for-cms



                                  @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Part 3: Analytics Benchmarks




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
Traffic Trends


          Look at Month/Month
          & Year/Year
          Online visitor trends
          should match offline
          activity
          Get in the habit of
          adding notes

                                                        google.com/analytics



                                  @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Engagement Benchmarks




                                                           google.com/analytics



                 Bounce Rate < 50%

                 Pages per visit > 2



                                   @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Traffic Sources Benchmarks


               Organic
               Search Traffic
               60% - 75%

               Look at
               Referral Sites

                                                           google.com/analytics




                                   @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Part 4: Mobile




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
Mobile


             Everything is Mobile

             Mobile Users want
             the same experience

             85% of mobile users
             say they watch TV
             with their devices



                                @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Separate Mobile Site vs.
                                 Responsive Design


      Separate Mobile Site                   Responsive Design
      • Cheaper to implement                 • Update content in
          after the fact                        one place
      • Two sites to keep                    • Recommended by
          updated                               Google
      • Two sites for search                 • More programming
          engines to crawl                      required



                                @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Example Responsive Design




                             @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Part 5: Tendenci Features!




                          Caitlin Kaluza | ckaluza@schipul.com | @qcait
                          Tendenci Open Source CMS | tendenci.com | @tendenci

Wednesday, April 24, 13
Rich Media



         Photos Module

         Videos Module


 Tips:
  • Use unique Titles, Descriptions
  • Use Creative Commons
    Licensing




                                      @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Reports!


           Tendenci 5.1
           Invoices Reports

           Membership
           Reports

           Top Spenders

           404 Reports



                              @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Questions?

                                                          Caitlin Kaluza
                          blog.tendenci.com               ckaluza@schipul.com
                                                          @qcait

                                                          Tendenci Open Source CMS
                                                          tendenci.com
                                                          @tendenci



                tendenci.com/events




                                        @tendenci | www.tendenci.com | blog.tendenci.com

Wednesday, April 24, 13
Auditing your Tendenci Website: Checkups, Analytics, and Benchmarks for Live Tendenci Sites
Auditing your Tendenci Website: Checkups, Analytics, and Benchmarks for Live Tendenci Sites
Auditing your Tendenci Website: Checkups, Analytics, and Benchmarks for Live Tendenci Sites
Auditing your Tendenci Website: Checkups, Analytics, and Benchmarks for Live Tendenci Sites

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Auditing your Tendenci Website: Checkups, Analytics, and Benchmarks for Live Tendenci Sites

  • 1. Auditing Your Tendenci Website Checkups, Analytics, and Benchmarks for Live Tendenci Sites Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 2. The Question My website is live! Now what? flickr.com/photos/oakleyoriginals/3526895658 @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 3. What We’ll Cover 1. Checkups and Checklists 2. Content and Keywords 3. Analytics Benchmarks 4. Mobile 5. Tendenci Features you may not be using (yet!) @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 4. Caitlin Kaluza Marketing Team SEM Team schipul.com/qcait Caitlin Kaluza | ckaluza@schipul.com | @qcait Wednesday, April 24, 13
  • 5. Part 1: Checkups & Checklists Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 6. Annual Homepage Audit Squint Test Headline Imagery Rich Media blog.schipul.com/ 2013-homepage-audit Dynamic Content @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 7. Squint Test - What do you do? @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 8. Is it Time for a New Headline? • Three Types: • Benefit Headlines • News Headlines • Curiosity Headlines • Brainstorm • Test, Test Test! @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 9. More Headline Resources • Think of each story title as a headline • Resources: • schipul.com/articles/your- web-site-needs-a-strong- marketing-headline/ • copyblogger.com/magnetic- headlines/ @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 10. Stickiness • Simple • Unexpected • Concrete • Credible • Emotional • Stories Sell heathbrothers.com @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 11. Imagery Does it fit your industry/market space? Does it show real people? Does it build credibility? Is it consistent? @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 12. Rich Media & Dynamic Content @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 13. Navigation Checklist What is the Goal of Your Website? Use specific, concise labels Keep it to about 7 items Order by importance to the user What are the 5 things someone needs before acting? Is new content easy to find? @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 14. Part 2: Content & Keywords Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 15. Content Reports Google Analytics Top Content Page Path Report Tendenci Event Logs google.com/analytics @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 16. Tendenci Event Logs Tracks activity on your website, color-coded by module /event-logs/reports/summary/ @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 17. What Do I Do With this Data? • Is it what you expected? • Can you add more content around popular topics? • Can you make other content more findable/ interesting? @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 18. Keyword Density Analyzer Focus on two and three word phrases. You Should See: Your Brand Name Primary Service or Product Geography schipul.com/sem-tools @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 19. Google Analytics Keyword Report Non-branded Terms By Traffic and Conversions Look for Surprises @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 20. What Do I Do With this Data? • What keywords are missing? Can you add content around those topics? • What keywords are sticking? • What new keywords are emerging? @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 21. Content Brainstorming • Top 10 Ways to... • Hot Topics/In the News • Infographics • How to/FAQs • Tag People • Local Content • Revisit/Update Popular Content @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 22. Content Creates Credibility blog.tendenci.com/online-fundraising-ntc-2013 @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 23. Incorporate Keywords Into Your Content Title Tag/Meta Content Text Alt Tags on Images Cross Links Photo/Video Tags & slideshare.net/Tendenci/optimizing-your- Descriptions tendenci-site-for-seo-seo-for-cms @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 24. Part 3: Analytics Benchmarks Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 25. Traffic Trends Look at Month/Month & Year/Year Online visitor trends should match offline activity Get in the habit of adding notes google.com/analytics @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 26. Engagement Benchmarks google.com/analytics Bounce Rate < 50% Pages per visit > 2 @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 27. Traffic Sources Benchmarks Organic Search Traffic 60% - 75% Look at Referral Sites google.com/analytics @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 28. Part 4: Mobile Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 29. Mobile Everything is Mobile Mobile Users want the same experience 85% of mobile users say they watch TV with their devices @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 30. Separate Mobile Site vs. Responsive Design Separate Mobile Site Responsive Design • Cheaper to implement • Update content in after the fact one place • Two sites to keep • Recommended by updated Google • Two sites for search • More programming engines to crawl required @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 31. Example Responsive Design @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 32. Part 5: Tendenci Features! Caitlin Kaluza | ckaluza@schipul.com | @qcait Tendenci Open Source CMS | tendenci.com | @tendenci Wednesday, April 24, 13
  • 33. Rich Media Photos Module Videos Module Tips: • Use unique Titles, Descriptions • Use Creative Commons Licensing @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 34. Reports! Tendenci 5.1 Invoices Reports Membership Reports Top Spenders 404 Reports @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13
  • 35. Questions? Caitlin Kaluza blog.tendenci.com ckaluza@schipul.com @qcait Tendenci Open Source CMS tendenci.com @tendenci tendenci.com/events @tendenci | www.tendenci.com | blog.tendenci.com Wednesday, April 24, 13