2. About Us
1. Information Security Awareness training
2. Compliance Training (PCI – PII – PHI – SOX ) etc..
3. Brandon Hall Award - Best Advance in Learning
Management Technology for the compliance training
category
4. Over 20 years of experience
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3. Information Security Layers
Multiple layers aim to
provide overall protection.
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Physical
Network
System
Application
Human
Assets
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4. According to the ENISA, "Awareness of the risks
and available safeguards is the first line of
defense for the security of information systems
and networks. "
This is your first line of defense
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5.
1. Higher management is not on board
2. No planning
• No objectives or goals to achieve
• No roadmap for success
3. No accountability is determined
4. No sense of urgency amongst all staff
• The project is dragging…indefinitely
• No momentum has been created
5. No continuous communications to
reinforce the message
6. The tools used are ineffective
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Why do ISA programs fail?
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6.
Steps for a successful ISA
1. Sense of urgency
2. Guiding coalition
3. Vision and strategy
4. Empowering employees
5. ISA training
6. Communication
7. Short-term wins
8. Anchoring cultural behavior change
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8. Did you know that…
We retain:
• 10% of what we read
• 20% of what we hear
• 30% of what we see
• 50% of what we see and
hear
• 80% of what we say
• but 90% when we combine
speech with actions
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13. Communicate – Web banners
Rectangle 875 x 234
Rectangle - 180 x 150
Rectangle - 120 x 60 Button - 88 x 31
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14. Reinforce - Video
– Written by IT security experts
– Cutting-edge, newsworthy
information security practices
– Reminder when used on a regular
basis
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16.
Communication
1. Keep it simple
2. Use metaphors, analogies, and
examples
3. Use communication tools from
different channels
4. Repeat, repeat, repeat
5. Walk the talk, or lead by example
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17.
Communication
• Key factor
• Difficult to control
• Differences
- Culture
- Education
- Social Environment
- Values
- Etc.
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18. Any questions?
Thank you for your time!
Montreal + 1 (514) 489-5806
No charge 866 889-5806
info@terranovatraining.com
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