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AVG
About AVG
AVG was first funded in the Czech Republic as Grisoft in 1991. This
company has a full arsenal available to protect devices against online
threats, some of which are free to download.
In spite of many customer complaints and a poor grade with the Better
Business Bureau, AVG has been recognized for the effectiveness of their
software in independent tests by A/V Comparative. Even their basic and
free AVG anti-virus product scored as above average in tests by A/V
Comparative.
AVG offers 13 products available for download to protect data and users
from online threats, which means that there is quite likely something to
address nearly any situation and need.
AVG Products
v AVG AntiVirus FREE
v AVG AntiVirus 2015
v AVG Internet Security 2015
v AVG AntiVirus FREE for AndroidTM
v AVG AntiVirus for Mac®
v AVG Secure Search
v AVG PC TuneUp®
v AVG CleanerTM for AndroidTM
v AVG CleanerTM for Mac®
v AVG Family Safety®
v AVG PrivacyFixTM
v AVG Vault for AndroidTM
v AVG AntiVirus Business Edition
SecureAnywhere™ AntiVirus
	
  
1 year 2 years 3 years
1 PC/MAC $ 39.99 $ 59.99 $ 89.99
3 PCs/MACs $ 37.49 $ 79.99 $ 109.99
• Continuous and Real-Time Protection – Data and identity protection
when browsing, shopping, banking, and sharing
• Real-Time Anti-Phishing Protection – Identifies and blocks fraudulent
websites which attempt to trick visitors into entering personal information.
SecureAnywhere ™ Anitvirus alerts users of suspicious websites
• Constant Identity Protection – Software safeguards identifying information
• Firewall and network connection monitor – Real-Time monitoring of
your network to prevent intruders from accessing your network
SecureAnywhere™ Internet Security Plus
	
  
1 year 2 years 3 years
3 Devices $ 44.99 $ 99.99 $ 139.99
5 Devices $ 69.99 $ 109.99 $ 159.99
In addition to the protection offered with SecureAnywhere™ Antivirus,
SecureAnywhere™ Internet Security Plus offers:
• 	
  Protection for smartphones and tablets
• Protection for all account logins and passwords
SecureAnywhere™ Internet Security Complete
	
  
1 year 2 years 3 years
5 Devices $ 59.99 $ 129.99 $ 179.99
In addition to the protection offered with SecureAnywhere™ Antivirus and
SecureAnywhere™ Internet Security Plus, SecureAnywhere™ Internet
Security complete features:
•  Elimination of all traces of online activity
•  Deleted files become unrecoverable
•  Secure cloud storage of 25GB which is accessible from all your devices
SecureAnywhere™ Antivirus for Gamers
	
  
1 year 2 years 3 years
1 Device $ 19.99 $ 39.99 $ 59.99
• Maximize Performance – Cloud-based protection runs constantly and in the
background
• Identity Protection – from loss to personal data to gaming assets, gamers are
protected
• Optimization of Your Gaming System – Cloud-based, Real–time security
updates are performed which increases drive space, reduces access times, and
improves performance.
• Performance Guarantee - Webroot offers a generous 70 day guarantee of all
its products
Independent testing results
AV-Comparative/AV-Test
In 2013, AV-Test results showed that AVG’s free version performed well and was
better than average in protecting users’computers from real-world web and email
threats. Paid versions scored similarly to the free download.
Usability of AVG’s products was given an average ranking as well as their ability to
detect new threats. 
AVG Guarantee
For each of the paid products offered by AVG, a 30-day money back
guarantee is offered.
System Requirements
•  Intel Pentium processor 1.5 GHz or faster
•  512 MB of RAM
•  1000 MB free hard disk space (for installation)
• Operating Systems Supported
• Windows XP and XP Pro x64 edition
• Windows Vista and Vista x64 edition
• Windows 7 and Windows 7 x64 edition
• Windows 8 and Windows 8 x64 edition
• Mac OS X Mountain Lion or higher (Mac)
• Android OS 2.1 and higher (mobile)
	
  
	
  
Other Services offered by AVG
• AVG PC Tune Up ™
• Automatically runs to with the following features:
• Load faster
• Free space
• Prevent crashes
• Remove duplicate files
• Repair broken registry links
• Automatically repairs, updates and keeps your system working
• Lengthen the life of your computer by avoiding costly repairs or crashes
	
  
	
  
The Good
AVG offers an antivirus product for everyone, with prices that
meet every budget. While the free products may not have as
many features, for some users, they might be adequate
protection.
Efficacy of AVG’s protection has been proved with independent
tests showing that AVG blocks malware and viruses, utilizing
sophisticate multiple detection layers, giving solid protection.
AVG offers additional services to their users, such as a tune-up
service, giving some piece of mind. This product can be
particularly helpful – especially when cleaning a computer
previously owned by another person.
The Bad
	
  
	
  
Unlike some of their competitors, who offer a full suite of products (parental
control, pc tune up, etc) in addition to the antivirus software, these features are
not included with AVG’s standard antivirus products. They offer these services,
but as add-ons to keep their prices lower on the antivirus products.
Looking at AVG’s BBB rating might cause some concern. Our reviewers carefully
examined these complaints to dig deeper and learned that the complaints are
related to AVG’s automatic renewal system – which is the standard in the industry,
rather than about the product itself. For those who avoid doing business with a
company unless they are accredited with of have a perfect BBB rating, AVG will
not be your choice. However, our team does not feel that this rating and the
complaints against AVG merits advice to avoid AVG at all costs.
AVG offers something for pretty much every need for PC, MAC and Mobile
protection. Their products do not come with added fluff and frills that one might not
want or need and are highly effective at protecting your devices against threats.
AVG is a good choice for customers looking for high-quality protection without
breaking the bank.
Social Media
AVG can be found on the following social media platforms:
• Facebook
• Twitter
• Google +
• YouTube
• LinkedIn
	
  
	
  
Better Business Bureau
• AVG is not currently accredited with the Better Business Bureau
(accreditation is optional and not required in any industry)
• F rating 
• 35 complaints closed with BBB in last 3 years
• 9 closed in last 12 months
• As stated by the BBB, one of the primary reasons for the low rating is
AVG’s lack of response to complaints to the BBB. Most of their
competitors of equal sizes have many more complaints against them, but
respond with the BBB’s system, keeping a higher rating.
Contact Information	
  
AVG US Headquarters
P.O. Box 83209
Portland, OR 97283-0209
(866) 833-5727
Summary	
  
AVG is a solid option as far as their company’s longevity. They have performed
at the same level or higher to many of their competition as based upon
independent test results on real-world PC protection.
Their pricing and packages are varied and customers can custom-build the
protection which they require for their PCs, MACs, Tablets (Apple and Android)
and Mobile phones.
AVG Reviews, Antivirus Software

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AVG Reviews, Antivirus Software

  • 1. AVG
  • 2. About AVG AVG was first funded in the Czech Republic as Grisoft in 1991. This company has a full arsenal available to protect devices against online threats, some of which are free to download. In spite of many customer complaints and a poor grade with the Better Business Bureau, AVG has been recognized for the effectiveness of their software in independent tests by A/V Comparative. Even their basic and free AVG anti-virus product scored as above average in tests by A/V Comparative. AVG offers 13 products available for download to protect data and users from online threats, which means that there is quite likely something to address nearly any situation and need.
  • 3. AVG Products v AVG AntiVirus FREE v AVG AntiVirus 2015 v AVG Internet Security 2015 v AVG AntiVirus FREE for AndroidTM v AVG AntiVirus for Mac® v AVG Secure Search v AVG PC TuneUp® v AVG CleanerTM for AndroidTM v AVG CleanerTM for Mac® v AVG Family Safety® v AVG PrivacyFixTM v AVG Vault for AndroidTM v AVG AntiVirus Business Edition
  • 4. SecureAnywhere™ AntiVirus   1 year 2 years 3 years 1 PC/MAC $ 39.99 $ 59.99 $ 89.99 3 PCs/MACs $ 37.49 $ 79.99 $ 109.99 • Continuous and Real-Time Protection – Data and identity protection when browsing, shopping, banking, and sharing • Real-Time Anti-Phishing Protection – Identifies and blocks fraudulent websites which attempt to trick visitors into entering personal information. SecureAnywhere ™ Anitvirus alerts users of suspicious websites • Constant Identity Protection – Software safeguards identifying information • Firewall and network connection monitor – Real-Time monitoring of your network to prevent intruders from accessing your network
  • 5. SecureAnywhere™ Internet Security Plus   1 year 2 years 3 years 3 Devices $ 44.99 $ 99.99 $ 139.99 5 Devices $ 69.99 $ 109.99 $ 159.99 In addition to the protection offered with SecureAnywhere™ Antivirus, SecureAnywhere™ Internet Security Plus offers: •   Protection for smartphones and tablets • Protection for all account logins and passwords
  • 6. SecureAnywhere™ Internet Security Complete   1 year 2 years 3 years 5 Devices $ 59.99 $ 129.99 $ 179.99 In addition to the protection offered with SecureAnywhere™ Antivirus and SecureAnywhere™ Internet Security Plus, SecureAnywhere™ Internet Security complete features: •  Elimination of all traces of online activity •  Deleted files become unrecoverable •  Secure cloud storage of 25GB which is accessible from all your devices
  • 7. SecureAnywhere™ Antivirus for Gamers   1 year 2 years 3 years 1 Device $ 19.99 $ 39.99 $ 59.99 • Maximize Performance – Cloud-based protection runs constantly and in the background • Identity Protection – from loss to personal data to gaming assets, gamers are protected • Optimization of Your Gaming System – Cloud-based, Real–time security updates are performed which increases drive space, reduces access times, and improves performance. • Performance Guarantee - Webroot offers a generous 70 day guarantee of all its products
  • 8. Independent testing results AV-Comparative/AV-Test In 2013, AV-Test results showed that AVG’s free version performed well and was better than average in protecting users’computers from real-world web and email threats. Paid versions scored similarly to the free download. Usability of AVG’s products was given an average ranking as well as their ability to detect new threats. 
  • 9. AVG Guarantee For each of the paid products offered by AVG, a 30-day money back guarantee is offered.
  • 10. System Requirements •  Intel Pentium processor 1.5 GHz or faster •  512 MB of RAM •  1000 MB free hard disk space (for installation) • Operating Systems Supported • Windows XP and XP Pro x64 edition • Windows Vista and Vista x64 edition • Windows 7 and Windows 7 x64 edition • Windows 8 and Windows 8 x64 edition • Mac OS X Mountain Lion or higher (Mac) • Android OS 2.1 and higher (mobile)    
  • 11. Other Services offered by AVG • AVG PC Tune Up ™ • Automatically runs to with the following features: • Load faster • Free space • Prevent crashes • Remove duplicate files • Repair broken registry links • Automatically repairs, updates and keeps your system working • Lengthen the life of your computer by avoiding costly repairs or crashes    
  • 12. The Good AVG offers an antivirus product for everyone, with prices that meet every budget. While the free products may not have as many features, for some users, they might be adequate protection. Efficacy of AVG’s protection has been proved with independent tests showing that AVG blocks malware and viruses, utilizing sophisticate multiple detection layers, giving solid protection. AVG offers additional services to their users, such as a tune-up service, giving some piece of mind. This product can be particularly helpful – especially when cleaning a computer previously owned by another person.
  • 13. The Bad     Unlike some of their competitors, who offer a full suite of products (parental control, pc tune up, etc) in addition to the antivirus software, these features are not included with AVG’s standard antivirus products. They offer these services, but as add-ons to keep their prices lower on the antivirus products. Looking at AVG’s BBB rating might cause some concern. Our reviewers carefully examined these complaints to dig deeper and learned that the complaints are related to AVG’s automatic renewal system – which is the standard in the industry, rather than about the product itself. For those who avoid doing business with a company unless they are accredited with of have a perfect BBB rating, AVG will not be your choice. However, our team does not feel that this rating and the complaints against AVG merits advice to avoid AVG at all costs.
  • 14. AVG offers something for pretty much every need for PC, MAC and Mobile protection. Their products do not come with added fluff and frills that one might not want or need and are highly effective at protecting your devices against threats. AVG is a good choice for customers looking for high-quality protection without breaking the bank.
  • 15. Social Media AVG can be found on the following social media platforms: • Facebook • Twitter • Google + • YouTube • LinkedIn    
  • 16. Better Business Bureau • AVG is not currently accredited with the Better Business Bureau (accreditation is optional and not required in any industry) • F rating  • 35 complaints closed with BBB in last 3 years • 9 closed in last 12 months • As stated by the BBB, one of the primary reasons for the low rating is AVG’s lack of response to complaints to the BBB. Most of their competitors of equal sizes have many more complaints against them, but respond with the BBB’s system, keeping a higher rating.
  • 17. Contact Information   AVG US Headquarters P.O. Box 83209 Portland, OR 97283-0209 (866) 833-5727
  • 18. Summary   AVG is a solid option as far as their company’s longevity. They have performed at the same level or higher to many of their competition as based upon independent test results on real-world PC protection. Their pricing and packages are varied and customers can custom-build the protection which they require for their PCs, MACs, Tablets (Apple and Android) and Mobile phones.