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Smash Your Silos: How Your Company Can
Learn To Think Like A Startup
CHRIS EBEN

Partner, The Working Group
Startup Weekend Organizer / Facilitator
@ceben

@twg
ABOUT TWG

Strategy

Design

Engineering

@twg
SMASHING YOUR SILOS

Understanding the startup mentality
Rapid product development using Lean and Agile
Tools and tactics for thinking like a startup

@twg
THE STARTUP MENTALITY

@twg
@twg
THE STARTUP MENTALITY

Sense of urgency: Fly or die

Optimism

Willingness to take risks

Volunteering

Teamwork

Meritocracy

Extreme Measures

Commitment

Learning

Generosity

@twg
STARTUPS VS. BIG COMPANIES

@twg
STARTUPS VS. BIG COMPANIES

@twg
STARTUPS VS. BIG COMPANIES

BIG ORGANIZATION

SMALL STARTUP

PROS
Resources, brand equity, experience

PROS
Rapid decision making, close-knit team,
fast execution, CULTURE

CONS
Silos, slow decision making, CULTURE

CONS
Inexperience, lack of resources, no
brand equity

@twg
STARTUPS VS. BIG COMPANIES

“Corporate culture is the only sustainable
competitive advantage that is completely
within the control of the entrepreneur.”
!

- David Cummings, Pardot Co-Founder

@twg
WHAT HAPPENS WHEN YOU
THINK LIKE A STARTUP?

@twg
WHAT HAPPENS WHEN YOU
THINK LIKE A STARTUP?
Create new products
Employee satisfaction
Customer satisfaction
Future-proofing

@twg
@twg
$$$?

Of course, it’s not quite that simple. But perhaps
it could be if the benefits of a startup mentality
were married with the brand and resources of a
larger, established business.

@twg
@twg
GOOGLE

Google News
AdSense
Gmail
Orkut

@twg
@twg
3M

Post-It Notes
Scotch Tape

@twg
@twg
VIRGIN

Herringbone Sleeper Beds

@twg
@twg
RAPID PRODUCT DEVELOPMENT:
USING AGILE AND LEAN

@twg
AGILE

@twg
AGILE

@twg
LEAN

@twg
WHAT’S STOPPING YOU FROM
THINKING LIKE A STARTUP?

@twg
@twg
PEOPLE

Senior decision makers need to buy in to the
idea. You need to find a champion.

@twg
@twg
PROCESS

Process is essential, but bureaucracy is not.
Evaluate and remove unnecessary processes
and all bureaucracy.

@twg
@twg
SILOS

Break down silos in your organization by
creating cross-functional teams and talking to
each other.

@twg
@twg
BRAND

An established brand needs to be protected
and appear consistent. But not at the expense
of innovation.

@twg
TOOLS AND TACTICS

@twg
@twg
HACK DAYS
Change your culture from the ground up by holding hack
days that engage employees from different departments
and levels in your organization. Give people time to work
together on solving new and different problems.
!

This could be around the conception of a new product or
service, or optimizing or creating a new internal process.
!

@twg
@twg
LABS
A “Lab” is an internal program that gives people in your
company the space and resources to work on solving
problems and creating new products over a longer period
of time.
!

The Lab is a place to iterate on ideas, build products and
determine their value.

@twg
@twg
20% TIME
Made famous by Google, “20% time” means giving your
team a set amount of time each week to work on projects
that aren’t necessarily in their job descriptions.
!

They can use the time to develop something new, or use
the opportunity to fix something that isn’t working as well
as it could be.
!

@twg
@twg
THE ENTREPRENEUR-INRESIDENCE

Find, hire and embed an experienced and talented
entrepreneur directly into your organization so you
can learn from him or her.

@twg
@twg
GOING THERE

Embedding a team in a place where startups work is
a great way to learn how they operate day-to-day.
Co-working spaces, accelerators and tech hubs are
all great places to explore startup culture.
!

@twg
SO WHAT SHOULD YOU
DO NEXT?

@twg
STARTING A NEW PROJECT

Pick a single
project

Seek outside
help

Align with
business
goals

@twg #smwsmash
@twg
STANDUPS

Daily meetings
Quick status updates
Keep it short
Agile ritual

@twg
@twg
CROSS-FUNCTIONAL PROJECT
TEAMS
Multidisciplinary
Different departments
Deepening connections
Knowledge transfer

@twg
@twg
COMMUNITY EVENTS

Startup Weekend
Meet great people
Learn how to build things
Generate ideas

@twg
PRESERVING THE STARTUP
MENTALITY
Trust people to do the work
Flat organizational structure
Focus on learning and teaching
Lean and Agile thinking
Support the startup community
House startups in our space
Time off when you want

@twg
!

RESOURCES
https:/
/medium.com/p/
188bbf323920/
WANT TO LEARN MORE ABOUT HOW THINKING
LIKE A STARTUP COULD HELP YOUR
ORGANIZATION?

Email: chris@twg.ca
Ping: @ceben

@twg
Smash Your Silos: How Your Company Can
Learn To Think Like A Startup
#SMWSMASH

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Smash Your Silos: How Your Company Can Learn To Think Like A Startup