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G U I L L A U M E P R I A N
S O U L E Y M A N E K A N E
T H I E R R Y Y I U
Fitzberg Tire Company
Summury
 I. Overview of the case situation
 II. Known facts
 III. Options
 IV. Recommandation
I. Overview of the case situation
MAP
I. Overview of the case situation
Organization charts
II. Known facts as weakness
Construction site problems :
 Three months delay in the plant construction
 Some works had to be redone
 Overtaking of the initial budget
 Delay in delivery of equipment
II. Known facts as weakness
Communication :
 Language barrier
 Lack of presence on the construction site
 Lack of communication between Max and his “right-
hand man”
Intercultural and geographic differences :
 A different life and work culture
 The 90 minutes siesta break
II. Known facts as weakness
Ethics :
 Max attitude’s to blame everything Mexican
 The initiative taken by Munoz that Sanchez did not
inform Max
 The fact that Sanchez took a vacation during the
project
 The fact that Max would absolutely change
everything
II. Known facts as weakness
Management :
 The no following directions by Munoz
 Lack of supervision of workers
 Difference of point of view between Maw and
Sanchez
Procedural change for solving the problems:
 The fact that Sanchez warmed Munoz to fire him
 Reducing the break time of workers
II. Known facts as strength
Procedural change for solving the problems:
 Recruitment of workers
 Increase of work tempo
Communication :
 Max monthly report’s for the head office
 Max reassured his direction
II. Known facts as strength
Intercultural and geographic differences :
 New lifestyle
Ethics :
 The discussion that Max had with Sanchez before he
sent his report
Management :
 Quick reaction of Max to know where are the origin
of problems and what to do
III. Options
Option 1
 Become familiar with the Mexican work and life
culture
 Pros : better management of the project
 Cons : take more time
Option 2
 Be more present at the construction site
 Pros : better oversight of the work
 Cons : communication issues
III. Options
Option 3
 Establish a bonus system
 Pros : boost workers productivy
 Cons : risk of sloopy work
Option 4
 Team of American and Mexican workers
 Pros : sharing of expertise
 Cons : communication and cooperation issues
III. Options
Option 5
 Hire only American workers
 Pros : used to work with American
 Con : more expensive
IV. Recommandation
 Best solutions
 Become familiar with the Mexican work and life culture
 Be more present at the construction site
 Team of American and Mexican workers

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Fitzberg Tire Company

  • 1. G U I L L A U M E P R I A N S O U L E Y M A N E K A N E T H I E R R Y Y I U Fitzberg Tire Company
  • 2. Summury  I. Overview of the case situation  II. Known facts  III. Options  IV. Recommandation
  • 3. I. Overview of the case situation MAP
  • 4. I. Overview of the case situation Organization charts
  • 5. II. Known facts as weakness Construction site problems :  Three months delay in the plant construction  Some works had to be redone  Overtaking of the initial budget  Delay in delivery of equipment
  • 6. II. Known facts as weakness Communication :  Language barrier  Lack of presence on the construction site  Lack of communication between Max and his “right- hand man” Intercultural and geographic differences :  A different life and work culture  The 90 minutes siesta break
  • 7. II. Known facts as weakness Ethics :  Max attitude’s to blame everything Mexican  The initiative taken by Munoz that Sanchez did not inform Max  The fact that Sanchez took a vacation during the project  The fact that Max would absolutely change everything
  • 8. II. Known facts as weakness Management :  The no following directions by Munoz  Lack of supervision of workers  Difference of point of view between Maw and Sanchez Procedural change for solving the problems:  The fact that Sanchez warmed Munoz to fire him  Reducing the break time of workers
  • 9. II. Known facts as strength Procedural change for solving the problems:  Recruitment of workers  Increase of work tempo Communication :  Max monthly report’s for the head office  Max reassured his direction
  • 10. II. Known facts as strength Intercultural and geographic differences :  New lifestyle Ethics :  The discussion that Max had with Sanchez before he sent his report Management :  Quick reaction of Max to know where are the origin of problems and what to do
  • 11. III. Options Option 1  Become familiar with the Mexican work and life culture  Pros : better management of the project  Cons : take more time Option 2  Be more present at the construction site  Pros : better oversight of the work  Cons : communication issues
  • 12. III. Options Option 3  Establish a bonus system  Pros : boost workers productivy  Cons : risk of sloopy work Option 4  Team of American and Mexican workers  Pros : sharing of expertise  Cons : communication and cooperation issues
  • 13. III. Options Option 5  Hire only American workers  Pros : used to work with American  Con : more expensive
  • 14. IV. Recommandation  Best solutions  Become familiar with the Mexican work and life culture  Be more present at the construction site  Team of American and Mexican workers