5. II. Known facts as weakness
Construction site problems :
Three months delay in the plant construction
Some works had to be redone
Overtaking of the initial budget
Delay in delivery of equipment
6. II. Known facts as weakness
Communication :
Language barrier
Lack of presence on the construction site
Lack of communication between Max and his “right-
hand man”
Intercultural and geographic differences :
A different life and work culture
The 90 minutes siesta break
7. II. Known facts as weakness
Ethics :
Max attitude’s to blame everything Mexican
The initiative taken by Munoz that Sanchez did not
inform Max
The fact that Sanchez took a vacation during the
project
The fact that Max would absolutely change
everything
8. II. Known facts as weakness
Management :
The no following directions by Munoz
Lack of supervision of workers
Difference of point of view between Maw and
Sanchez
Procedural change for solving the problems:
The fact that Sanchez warmed Munoz to fire him
Reducing the break time of workers
9. II. Known facts as strength
Procedural change for solving the problems:
Recruitment of workers
Increase of work tempo
Communication :
Max monthly report’s for the head office
Max reassured his direction
10. II. Known facts as strength
Intercultural and geographic differences :
New lifestyle
Ethics :
The discussion that Max had with Sanchez before he
sent his report
Management :
Quick reaction of Max to know where are the origin
of problems and what to do
11. III. Options
Option 1
Become familiar with the Mexican work and life
culture
Pros : better management of the project
Cons : take more time
Option 2
Be more present at the construction site
Pros : better oversight of the work
Cons : communication issues
12. III. Options
Option 3
Establish a bonus system
Pros : boost workers productivy
Cons : risk of sloopy work
Option 4
Team of American and Mexican workers
Pros : sharing of expertise
Cons : communication and cooperation issues
13. III. Options
Option 5
Hire only American workers
Pros : used to work with American
Con : more expensive
14. IV. Recommandation
Best solutions
Become familiar with the Mexican work and life culture
Be more present at the construction site
Team of American and Mexican workers