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DETAIL STATS
ANALYSIS FOR
GROUP APP
By Tran Le Duy Tien
FROM THE STATS
In the time span of 3 weeks from 18/05 to 09/06, we have the
following stats of activities on Groups:
• Group created & what type / Group Dismissions
• Membership Invitation / New membership / Leave Group
• Grant Permission / Change Avatar / Change category
• Update group status / wall activities / forum activities / photo
• Sharing / Violation Report / Search
Type of groups created
0
50
100
150
200
250
Number of groups created per day
Public Verified Private
35
24
147
Public Verified Private
# of users created groups/day
• Most group are private: private groups created per day = 4 - 6 times public groups
• Number of users created group is extremely low: only 1 in 1000 users
• Current growth of groups is 0: # of dismissed groups = # of groups created
• The current trend is reversed of original state of Group: currently, the ratio between
Public / Verified / Private groups are 10 / 1 / 3  this means previously, most groups
created are for public, only recently this trend is reversed.
0
50
100
150
200
250
Created Dismissed
Groups created vs.
dismissed
What users do after creating groups
 Almost all user after create groups
change category
 Although this number isn’t necessarily true as
old groups can also change category, it is
very rare that groups change cate long
after creation time.
 Less than half of groups created change
their avatars
 Again, not necessarily true, but like logo of
companies, we can assume that most groups
won’t change avatar after creation
 These are “real” groups - groups not
created for chat purpose.
 Considering total public groups created per
day is 60  about 30/150 private groups
are “real” groups
153
419
91
219 218
Invite Grant
Permission
Change
Avatar
Change
Category
Created
How user join/leave groups
 About 75% usesr invite their friend after creating groups
 On total, about 2000 new memberships per day
 For every 150 users access a day, only one decides to join a group and for those who decide to
join, they join 1.5 groups
 For every 1 new membership, we lost 10
 Group participation is on the decreasing trend, which mean users find no value on groups
153
1879
0
200
400
600
800
1000
1200
1400
1600
1800
2000
Invitations Participate
Invitation vs. paricipant
0
5000
10000
15000
20000
Participate Leave
Join vs. leave activities
Content on Group
 Forum is where most content are generated (100,000 new content created per day in forum, make
up of 80% of all content)
 Everyday, about 8% users access create content in forum, while only 4% create content on wall
 Most activities are centralized on forum topic: for every topic created, there are 21 replies &
among those who are active in forum, each on average create 2 topics and reply 10 topics
 Photo sharing feature is very unpopular while a higher than expected number of groups’ admins use
group status feature
5%
15%
0%
80%
Group Status
Wall feed
Photo
Forum
0
10
20
30
40
50
60
Group Status Wall feed Forum
Number of content create for
every 100 groups
Other activities
 Only 3 in 100 users access group do searches to find group and on
average each of them do 3 searches/day
 Assuming a most users will join groups after searching:
 ½ of users who do searches eventually join at least one group and of those
only 14% share what they found
 each search action generated about 7 new relationships
0
1000
2000
3000
4000
5000
Do search Join group Share what they
found
How many users do…
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
Search actions New
membership
Sharing actions
… how many actions
WHAT DO ALL
THESE MEAN?
Take away points…
 Not much value of Groups itself:
 No content value: existing content isn’t enough to attract new
members and if it’s not for Zing Chat, there will be almost no
new content
 Forum is “The King” – group users want to keep
track of their conversations.
 Individual’s content aren’t important except if that comes
from admin (wall content is very low despite being the
homepage of groups)
 Content discovery is very low
Visions for new version of Group
 Reasons for the need to rebuild Group (aside from
technical difficulties of current code base):
 There is no value in current content at all, and because most
content must be from community  Content Operation won’t be
able to change
 Simplified & Combine Content of Group
 No more need wall feed: Group’s forum = Group’ wall
 Photos to be featured
 Changes in features:
 Zing Chat is to serve as a tool for groups’ activities, not the away
around as in current state
 Refine Content discovery feature & Group creation flow

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Stats Analysis Reveals Lack of Value in Groups

  • 1. DETAIL STATS ANALYSIS FOR GROUP APP By Tran Le Duy Tien
  • 2. FROM THE STATS In the time span of 3 weeks from 18/05 to 09/06, we have the following stats of activities on Groups: • Group created & what type / Group Dismissions • Membership Invitation / New membership / Leave Group • Grant Permission / Change Avatar / Change category • Update group status / wall activities / forum activities / photo • Sharing / Violation Report / Search
  • 3. Type of groups created 0 50 100 150 200 250 Number of groups created per day Public Verified Private 35 24 147 Public Verified Private # of users created groups/day • Most group are private: private groups created per day = 4 - 6 times public groups • Number of users created group is extremely low: only 1 in 1000 users • Current growth of groups is 0: # of dismissed groups = # of groups created • The current trend is reversed of original state of Group: currently, the ratio between Public / Verified / Private groups are 10 / 1 / 3  this means previously, most groups created are for public, only recently this trend is reversed. 0 50 100 150 200 250 Created Dismissed Groups created vs. dismissed
  • 4. What users do after creating groups  Almost all user after create groups change category  Although this number isn’t necessarily true as old groups can also change category, it is very rare that groups change cate long after creation time.  Less than half of groups created change their avatars  Again, not necessarily true, but like logo of companies, we can assume that most groups won’t change avatar after creation  These are “real” groups - groups not created for chat purpose.  Considering total public groups created per day is 60  about 30/150 private groups are “real” groups 153 419 91 219 218 Invite Grant Permission Change Avatar Change Category Created
  • 5. How user join/leave groups  About 75% usesr invite their friend after creating groups  On total, about 2000 new memberships per day  For every 150 users access a day, only one decides to join a group and for those who decide to join, they join 1.5 groups  For every 1 new membership, we lost 10  Group participation is on the decreasing trend, which mean users find no value on groups 153 1879 0 200 400 600 800 1000 1200 1400 1600 1800 2000 Invitations Participate Invitation vs. paricipant 0 5000 10000 15000 20000 Participate Leave Join vs. leave activities
  • 6. Content on Group  Forum is where most content are generated (100,000 new content created per day in forum, make up of 80% of all content)  Everyday, about 8% users access create content in forum, while only 4% create content on wall  Most activities are centralized on forum topic: for every topic created, there are 21 replies & among those who are active in forum, each on average create 2 topics and reply 10 topics  Photo sharing feature is very unpopular while a higher than expected number of groups’ admins use group status feature 5% 15% 0% 80% Group Status Wall feed Photo Forum 0 10 20 30 40 50 60 Group Status Wall feed Forum Number of content create for every 100 groups
  • 7. Other activities  Only 3 in 100 users access group do searches to find group and on average each of them do 3 searches/day  Assuming a most users will join groups after searching:  ½ of users who do searches eventually join at least one group and of those only 14% share what they found  each search action generated about 7 new relationships 0 1000 2000 3000 4000 5000 Do search Join group Share what they found How many users do… 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 Search actions New membership Sharing actions … how many actions
  • 9. Take away points…  Not much value of Groups itself:  No content value: existing content isn’t enough to attract new members and if it’s not for Zing Chat, there will be almost no new content  Forum is “The King” – group users want to keep track of their conversations.  Individual’s content aren’t important except if that comes from admin (wall content is very low despite being the homepage of groups)  Content discovery is very low
  • 10. Visions for new version of Group  Reasons for the need to rebuild Group (aside from technical difficulties of current code base):  There is no value in current content at all, and because most content must be from community  Content Operation won’t be able to change  Simplified & Combine Content of Group  No more need wall feed: Group’s forum = Group’ wall  Photos to be featured  Changes in features:  Zing Chat is to serve as a tool for groups’ activities, not the away around as in current state  Refine Content discovery feature & Group creation flow