This resume is for Tiffany Hamburg, who seeks a challenging position utilizing her technical, business, and leadership skills. She has extensive experience in electronics, IT, software development, the military, and security. Her education includes a Bachelor's degree in Electrical Engineering and Communications Technology from ITT Technical Institute. She has worked as a dental imaging software support representative, security officer, assistant security systems technician, auto parts delivery driver, and airborne battle management systems instructor in the US Air Force. She is a member of several professional organizations and earned academic honors including Dean's List.
1. Tiffany Hamburg
3171 Shaw Road ● Marietta, GA 30066 ● tiffany.hamburg@gmail.com ● (678) 510-9897
Objective
To obtain a challenging position with a company that provides opportunities for advancement based on strong
technical, business,and leadership skills.
Skills
Electronics:
AC/DC Electronics
Project design and construction with integrated
circuits
Oscilloscopes, digital multimeters, function
generators,logic analyzers, etc.
Electronics troubleshooting,diagnosis,and repair
Engineering graphics and CAD (MicroStation,
PSpice, Multisim, Labview)
Logic circuit design and implementation
Resistors, capacitors,diodes, DIP switches,
transistors,breadboards,oscillators, LEDs,
Photovoltaic cells
Soldering experience
Microcontrollers: Intel 8051, PICs, Arduino Uno,
Raspberry Pi
PLC Programming
OpAmps, FETs, BJTs
Military:
Familiar with diverse work environments
Ability to remain calm in stressfulsituations
Resourceful and reliable: able to maintain a positive
mental attitude in the most dire of circumstances
Information Technology:
Windows (2000/XP/Vista/7), DOS
SQL
VMWare
PC & network troubleshooting and repair
PC assembly to the component level
Software installation and configuration
LAN/WAN
HTML, CSS, XHTML
IP Addressing and Subnet masking
Microsoft Office Suite
Software Development:
C/C++ Programming
VHDL
Assembly Language
Embedded Firmware
Business:
Over five years of customer service experience
Standards and evaluation experience
Well-practiced oral and written communication
skills
Learns new technology and skills at an accelerated
rate
Education
2012 – 2015 ITT Technical Institute Kennesaw, GA
Bachelor of Science Degree in Electrical Engineering and Communications Technology GPA: 3.2
Electrical Engineering & CommunicationsTechnology Capstone,Embedded Systems, C++ Programming,
Microprocessors, Electronic Circuit Analysis, Electronic Circuit Design, Automated Industrial Control,Power
Systems Design, Power Electronics, Electrical Machines & Energy Conversion,Mobile Wireless Technology,
TelecommunicationsSystems &Technology,Fiber Optic Communications,Electronic Communications II,
Introduction to Networking,Networking & Communications,Green Technology,Environmental Science,Ethics
2008 – 2012 Southern Polytechnic State University/KennesawState University Marietta, GA
Pursuant to a Bachelor of Science Degree in Electrical Engineering Technology
Digital I & II (VHDL, 8051 Assembly Language), Electronics I & II (Filters, OpAmps, BJTs, FETs), CircuitsI & II,
Fundamental Circuit Analysis,Precalculus, Engineering Graphics,Test Engineering,Physics I, Calculus I & II
2003 – 2007 Community College of the Air Force Montgomery, AL
Associate of Science Degree in Air and Space Operations Technology
Safety of Flight,Radar Systems, Radio Communications,Astronomy, Battlefield Management,Airman Leadership,
Physical Fitness, Drill & Ceremony, Principles of Public Speaking,Principles ofManagement, Survival (S.E.R.E.
Graduate)
2. Work Experience
2015 – present Axiom Staffing: Carestream Dental Atlanta, GA
Dental Imaging Software Technical Support Representative
Inclusive Duties: Computer Networking,Server Migration,Systems Integration,Customer Service
Performed installation, troubleshooting,diagnosis,and repair of dentalimaging software, orthodontic imaging
software, dental imaging software bridge, 3D imaging software for client accounts.
Documented all information pertaining to issues,concerns,updates,uninstalls,and client training into Clientele
database.
Authored knowledge utilization articles to assist fellow coworkers with troubleshooting and diagnosis of
software issues and their workarounds.
2013 – 2015 Metro Security Services, Inc. Atlanta, GA
Security Officer
Maintained proficiency in the use of all assigned protective equipment, restraint devices,weapons, and CPR.
Preserved order and acted to enforce regulations and directives for client sites which pertained to personnel,
visitors, and premises.
Responded to incidents of fire, medical emergency, bomb threat, flooding, hazardous materials, anti-drug
policy, assault,battery, and other incidents.
Provided a safe & secure environment for various companies by enforcing security regulations and watching for
unusualevents in assigned areas.
2014 Advance Warning Security Marietta, GA
Assistant Technician
Inclusive Duties: Programming, Installation,Troubleshooting,Diagnosis,and Repair of Automated Commercial &
Residential Security Systems, General Contracting,Wire Pulling,Systems Integration
Programmed DSC, Elk, Honeywell, and GE systems for fire, medical, and burglary functions.
Planned and implemented installation of security systems for customers per NFPA 70 (NEC) and NFPA 72
National Fire Alarm Code.
Performed a variety of general contracting skills and completed wire runs in attics, crawl spaces,and drop tile
ceilings per code.
2012 Advance Auto Parts Marietta, GA
Mobile Parts Professional
Inclusive Duties: Delivery Driver, Cashier,Retail Customer Service, Battery Installer
Confirmed accurate and timely delivery of automotive parts to area repair shops.
Complemented retail parts pros with customer service and parts pulling during peak hours of retail business.
Completed battery installations in various makes and models, performed diagnostic checks of starting and
charging systems and assisted customers in quick vehicle repair.
2007 – 2008 Papa John’s USA, In Perry/Smyrna, GA
Delivery Driver
Ensured accurate and timely delivery of multiple delivery orders each shift.
Assisted production employees during peak hours of business.
Trained new drivers on company policies and procedures.
2003 – 2008 United States Air Force Robins AFB, GA
Airborne Battle Management Systems Instructor
Inclusive Duties: Airborne OperationsTechnician,Ground Scheduling Director,Records Management,Equipment
Custodian,Mission Planning Brief Coordinator
Maintained external communications links with various units and special operations forces to ensure s afe
passage and/orfire support of allied forces.
Coordinated with air traffic control agencies ensuring aircraft departure, en route flight, and recovery
operations.
Interpreted computer-generated data to identify, classify, and nominate potential enemy targets for suppression
and/ordestruction by allied forces.
Observed and complied crew member, mission, and equipment data for post-mission analysis and intelligence
reporting.
Conducted initial qualification, upgrade,and continuation training for aircrew students.
3. Airman Leadership School Graduate (2006): Led teams of up to thirteen personnel with emphasis on work
assignments,scheduling,performance reviews, marching/drill cadence,disciplinary action, and long-term
career planning, development, and promotions.
Professional Organizations
IEEE (Institute of Electrical and Electronics Engineers) Student Member (current)
IEEE WIE (Women in Engineering) Student Member
IEEE ComSoc (Communications Society) Student Member (current)
IEEE Robotics and Automation Society Student Member (current)
Accomplishments
President, IEEE Southern Polytechnic State University Student Branch 2010
Second Place, Region 8: IEEE Student Branch Web Site Competition 2010
Southern Polytechnic State University Dean’s List 2008
Military Commendations: Air Medal (three oak leafclusters), Meritorious Unit Award (two oak leaf clusters), AF
Outstanding Unit Award, Combat Readiness Medal,National Defense Service Medal, Global War on Terrorism
Expeditionary Medal,Global War on Terrorism Service Medal, Air Force Expeditionary Service Ribbon with Gold
Border, AF Longevity Service, USAF NCO PME Graduate Ribbon,Small Arms Expert Marksmanship Ribbon
(Rifle), AF Training Ribbon
Certifications
State of Georgia Private Security & Detective Agency – Armed Employee License #SGE060222 2014
CPR Certification 2014
Automated External Defibrillation (AED) 2014