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Honors Thesis
Women Working in the Public Relations Industry in Hong Kong
By: Wan, Hoi Nga (Tiffany)
Anticipated Completion of Thesis: Spring 2016
University of Oregon
School of Journalism and Communication
Approved by adviser: Professor Kathryn Kuttis
Approved by second Reader: Professor David Remund
2
Table of contents
Introduction………………………………………………………………………………..3
Acknowledgment……………………………………………………………………......... 5
Objective of research……………………………………………………………………... 5
Literature Review………………………………………………………………………… 6
Approach/Methodology………………………………………………………………..... 10
Results………………………………………………………………………………….... 12
Discussion……………………………………………………………………………….. 17
Conclusion………………………………………………………………………………. 19
Tables and Charts……………………………………………………………………….. 21
References………………………………………………………………………………. 25
3
Introduction:
Public relations plays a significant and effective role in the communication world.
Many companies have started to focus on the public relations industry for communication
and branding instead of the advertising industry. One reason is public relations methods tend
to be less expensive than advertising methods. Furthermore, in the 21st Century,
communications play a key role in everyday life. Therefore, it is important for us to have a
better and deeper understanding of all aspects of communication, specifically, changes in the
public relations industry.
This project will focus on women working in public relations in Hong Kong. To
examine why, we should look at the three main themes which include communication skills,
gender ratio, and education. In today’s society, there is a feminization pattern in the public
relations industry, or a large number of females relative to men in the industry. This pattern
of feminization impacts the public relations industry. It not only creates the issue of gender
imbalance but also impacts the work environment and education. Moreover, these impacts
are becoming a threat to the public relations industry. Since to more females and fewer males
are entering the public relations industry, the public also started to stereotype that public
relations is a feminine career. This concept not only misleads the public audiences but also
leads to bias in the society that males should not go into the public relations industry. Thus, it
is important to investigate and understand why there are many women working in the public
relations industry in Hong Kong.
My goal in this project is to find out why the public relations industry in Hong Kong
is becoming feminized. It is important to understand this topic because Hong Kong has a
unique culture compared to other Western countries. Therefore, due to the culture
4
differences, it would be meaningful to examine Hong Kong public relations industry in this
research. However, due to the limitations of the academic articles, this project will use
research articles that are from Taiwan and Indonesia. These two Asian countries are close to
Hong Kong; therefore, these countries will have a similar culture compared to Hong Kong.
Moreover, the pattern of feminization is also happening commonly in other big cities, such as
New York, London, and Sydney. Most importantly, the pattern of feminization is also
significantly emerging in the communications industry, such as advertising, journalism. At
some levels, this pattern can influence the public attitudes and feelings towards any careers in
the communications industry. Therefore, I hope to learn and find out the factors that cause a
feminization pattern in Hong Kong public relations industry.
5
Acknowledgments
My sincere thanks go to Professor Kathryn Kuttis, Professor David Remund, and
Professor Kim Sheehan at the University of Oregon School of Journalism and
Communication. Thanks for guiding, assisting and inspiring me through the whole research
process. I also want to thank Dr. Tina McCorkindale, the CEO of the Institute for Public
Relations (IPR). I am grateful to have an opportunity to do an interview with her. Dr.
McCorkindale’s opinions allow this research to have more valuable and insightful
perspectives.
Objective of research:
Research question: “Why are there many women working in the public relations
industry in Hong Kong”?
The topic is salient because there is a significant and worldwide pattern of
feminization in the public relations industry. Hence, further understanding is needed to guide
public’s opinions and attitudes toward this issue. If there are no reasons or explanations
provided to the public, then it may lead to stereotyping. In other words, the public may start
to believe that public relations is a feminine career in Hong Kong. Ultimately, it will
influence males’ feelings who want to work in the public relations industry. For these
reasons, it is valuable and necessary to face the issue and provide solutions to avoid
stereotyping in the public relations industry in Hong Kong.
6
Literature Review:
The literature reviewed has divided into three aspects: feminization pattern, reasons why
there are more females in the public relations, and education.
1. Feminization Pattern
The public relations industry has emerged a feminization pattern not only in Hong Kong
but also in other countries. To define feminization pattern, which means that more and more
women are involved in the process. Fitch and Third (2010) pointed out that the public
relations industry has sustained the pattern of feminization over the last 30 years, and women
have significantly dominated the industry. In other words, more females and fewer males are
going into the public relations industry. Furthermore, according to Melgin, “The membership
structure of all central PR unions conducted in Finland in autumn 2013, out of 89.2% of the
operators in the industry are female.” (Melgin, 2013). In Sweden, the number of female
members in their organization was around 80% (Melgin, 2013). Even Fitch and Third (2010)
argued that in Australia, up to 73 % of the members in the Public Relations Institute of
Australia [PRIA] are women. Unsurprisingly, this similar pattern of feminization can also
apply in the United States. In 2011, the number of female members in the Public Relations
Society of America (PRSA) was around 71% (Melgin, 2013). These numbers point out that
women dominating the public relations industry is a significant phenomenon in Western
countries. Thus, as one can see, the feminization pattern not only emerges in Hong Kong
public relations industry but also emerges globally.
Although the public relations industry is dominated by women, men still tend to hold the
leadership positions even though females do apply for different leadership positions (Melgin,
2013). According to Geyer, men are currently found in the industry at senior levels, and also
7
in other media professional areas, such as digital, business-to-business, and technology
sectors of public relations. (Geyer, 2009). Furthermore, Geyer (2009) also suggested that it is
necessary to include more men representatives in the industry in order to have diverse
perspectives to public relations.
2. Reasons why there are more females in public relations
To examine the reasons why there are more females but not males in the public relations
industry, Chen (2012) pointed out that Hong Kong’s ratio of men is 876 for every 1,000
women. This situation did not get better; in fact, it is getting worse. Hong Kong’s unbalanced
gender ratio has gone up over these years. According to Chen, in 2011, there were 209,000
women living alone in Hong Kong. The number is more than a doubled since 1996. (Chen,
2012). As a result, the shortage of men is becoming a serious issue in Hong Kong. 50 years
ago, Hong Kong’s gender ratio remained at a balanced level. Cox (2013) pointed out that in
the past decade, a steady flow of female migrants from the Philippines and Indonesia,
seeking work as domestic helpers, have arrived in the territory, and there are now 300,000 of
these women registered in Hong Kong. Therefore, migrant women are one factor that leads to
unbalanced gender ratio in Hong Kong. By contrast, Chen (2012) further argued that the
gender ratio in mainland China is more men and fewer women. Thanks to the one-child
policy and China’s traditional preference for sons. The sex ratio is around 110 men per 100
women. Thus, one can assume that China may not have a similar feminization pattern in the
public relations industry compared to Hong Kong because the gender ratio in China is more
men and fewer women.
Moreover, Wu (2010) discussed that another factor that leads to more females working in
the public relations industry is because women tend to emphasize a humanist approach to
8
staff. She further explained in her study, according to Wu, “Although the difference is not
very dramatic, the significant finding of this study is that female participants score higher on
both transformational leadership and transactional leadership styles than male participants
do.” (Wu, 2010). That is to say, another reason that leads to more females working in the
public relations industry is because women tend to have better transformational and
transactional leadership styles compared to men. Peters and Romy (2006) also indicated that
women tend to have psychological characteristics and specific personality traits, they are
more suitable than men to take jobs in communications. They argued that the public has the
new stereotypes of women as the ‘natural born communicators’, therefore, women turn out to
be the ‘career killer’ in the public relations industry. Wu (2006) also discussed that women
tend to be more detail-oriented and pay more attention to interpersonal relationships. For
instance, according to Wu, “If women have a business or entertainment travel in another
country, they will often bring souvenirs to all subordinates. On the other hand, men rarely do
this. (Wu, 2006). As a result, these various reasons show us that why are there many women
but not men working in the public relations industry.
3. Education
To examine how education can link to the feminization pattern in the public relations
industry, various research articles have discussed the issue of education. Martin (2008)
indicated the issue of lacking male students major in communication. The field is becoming
increasingly difficult to recruit male students. According to Martin, “I have spoken on a half
dozen campuses in addition to my own in the last year, and the gender ratio I'm seeing is
about 70% female; some of the classes I taught didn't have a single male student.” (Martin,
2008). He further talked about that how he feels the gender imbalance is a trouble in the
9
education, just as troubling as it would be if males dominated the student populations
(Martin, 2008). He also suggests that colleges need to think of a better and creative way to
attract young men on the college campuses, and remind them that of there are various
different types of careers offer in the communications field. (Martin, 2008). Moreover,
Melgin (2013) also mentioned the issue of lacking male students in the communication field.
According to Melgin, “We have a separate student division, with over 300 student-only
chapters across America. The demographics of that group seems to have even more female –
I sometimes speak to student chapters that are 100% female.” (Melgin, 2013). Again, this
statistic tells us that female plays a significant part in the communication field. Furthermore,
according to Khazan, “An analysis of the American Community Survey, Philip N. Cohen, a
professor of sociology at the University of Maryland College Park, found that 47 percent of
women and 35 percent of men who are public relations specialists or managers majored in
communications, journalism, English, advertising/PR, business, and mass media—all majors
that would lead naturally to a PR career.” (Khazan, 2014). Furthermore, Shaa and Elizabeth
(2005) indicated that male and female students do see things differently regard to work, life,
and gender issues in public relations. Due to male and female students have a different
perspective on public relations, it can lead to more female and fewer male students major in
the communication field. Shaa and Elizabeth (2005) also argued that this is a wake-up call
for colleges to start to think an innovative way to recruit more male students. They have also
suggested that colleges should do their bests to help the students to avoid the gender issue in
the public relations field. According to Shaa and Elizabeth, “A cursory introduction to gender
issues in the first public relations course also would mean that students would be better
prepared to deal with these concerns should they arise in an internship situation.” (Shaa and
10
Elizabeth, 2005). Based on this information from the Western countries, one can see that
education is facing the issue of unbalanced gender ratio. Moreover, looking into Asian
country, Simorangkir (2011) also indicated that the same unbalanced gender issue has
emerged in Indonesia. According to Simorangkir, “The majority of the professors and
students are women in most of the Indonesian universities, which offer public relations
major.” (Simorangkir, 2011). Due to the significant numbers of female students majoring in
communication, Simorangkir (2011) explained that many women are trying to build up their
public relations agencies after they graduated. Ultimately, it leads to more females working
in the public relations industry globally.
Approach/ Methodology:
In this research, both quantitative and qualitative methods are used to collect
information and data. In other words, the online survey was not only restricted to those who
work or study in communication field but also opened to any participants who are Hong
Kong residents. I conducted an online survey with students and employees to study Hong
Kong residents’ opinions and perspectives in terms of women working in the public relations
industry in Hong Kong. I used the purposive and snowball non-probability sampling methods
to select the research subjects. The purposive method provided benefits to this research
because these targeted participants can provide useful perspectives on this research’s topic.
These targeted participants were students, employees, and employers who live in Hong
Kong. The purposive method also, provided great opportunities to target participants who
would be good for the research. Good examples include a student who majors in
communication and employees who work in the communication industry. Furthermore, the
11
snowball method helped this research to reach more participants and recruit the hard-to-reach
audiences. By using this method, it provided a wider perspective and opinion to this research.
This online survey was sent by email and used Facebook to recruit the participants.
Due to this research being related to the overseas country, it was more effective to use the
social media to reach out to participants. Different types of questions were used for the
survey, such as open-ended questions, multiple choices, and Likert scale. By using different
types of questions, it helps us to understand the participants’ perspectives in a deeper way.
As a result, a total of 80 anonymous participants were invited to respond to this online survey
between February and March 2016. Of the 80 participants, 52 (65%) completed this online
survey.
In the qualitative section, I interviewed Dr. Tina McCorkindale, the CEO of the
Institute for Public Relations (IPR). She focuses on social media research, especially the area
of public relations. Prior, Dr. McCorkindale worked as the chair of Public Relations Society
of America (PRSA), and served professionally in different organizations, such as the Arthur
W. Page Society, the PRSA MBA Program committee, the Commission for Public Relations
Education, the International Public Relations Research Conference Advisory Committee and
the Universal Accreditation Board.
Dr. McCorkindale’s years of experiences and professional work allowed this research
to have more valuable and insightful perspectives. The interview was conducted by phone
and used primarily open-ended questions to gain more detailed responses. By using this
channel of communication it allowed me to collect information that was difficult to observe.
However, due to Dr. McCorkindale is a woman; therefore, at some levels, there may be some
inherent gender bias in her responses. Also, Dr. McCorkindale does not have any experience
12
related to Hong Kong public relations industry; therefore, her responses may only have
limited merit in this study.
Results:
Although women tend to have better communication skills, this one factor may not be
sufficient to cause many women working in the public relations industry in Hong Kong.
Indeed, results have shown that gender ratio and education are also the significant factors that
lead to more females going in to the public relations field in Hong Kong. Therefore, in order
to fully understand why there are more females going in to the public relations industry in
Hong Kong, we should look at the three main themes which include communication skills,
gender ratio, and education.
Special evidences for each of these themes are discussed below.
1. Better Communication Skills
To answer why there are many women working in the public relations industry in
Hong Kong, the first factor may be women tend to have better communication skills. This
assumption becomes a common tendency not only in Hong Kong but also in other countries.
However, there are no specific or significant evidence to prove that women are a better
communicator than men. According to Sonja, and Froehlich (2006), “The new stereotypes of
women as the ‘natural born communicators’ could, therefore, turn out to be a ‘career killer’
and hinder any real innovation of women’s self-concepts.” In other words, women tend to
have better communication skills and it becomes a stereotype in the public. Ultimately, this
stereotyping can mislead others’ understanding on the topic of public relations.
13
Moreover, surprisingly, the survey has shown that only small percentages of
respondents agree that women tend to have stronger communication skills. When asked “Do
you think women tend to have better communication skills, or not?” Out of 49 respondents,
23% stated that women tend to have better communication skills, 55% said maybe, and 16%
stated that women do not have better communication skills. (See Appendix A for the graph)
This tells us that the majority of respondents are not sure whether women are a better
communicator or not. Moreover, of respondents who agree that women tend to have stronger
communication skills, their reasons are mostly because women are emotional, attentive,
sensitive, and know how to express themselves. (See Appendix A for details) As a result, it
also proves that this is not the most influential factor that leads to many women working in
the public relations industry in Hong Kong.
2. The Gender Ratio
In Hong Kong, the gender ratio has become a serious issue over these years. 50 years
ago, Hong Kong’s gender ratio remained at a balanced level. However, Cox (2013) pointed
out that in the past decade, a steady flow of female migrants from the Philippines and
Indonesia, seeking work as domestic helpers, have arrived in the territory, and there are now
300,000 of these women registered in Hong Kong. Therefore, as one can see, there is a big
different of the gender ratio compared to the past. Furthermore, according to Chen, “The
city’s gender imbalance is currently the worst on record: Hong Kong’s ratio of men is 876 for
every 1,000 women.” (Chen, 2012). In other words, the gender ratio has emerged a gap since
2012. This gap showed that Hong Kong was facing the issue of shortage of men.
Furthermore, Chen (2012) also made an assumption to predict that the sex ratio would be 788
men for every 1,000 women by 2026, and 712 men for every 1,000 women by 2041 in Hong
14
Kong. If the assumption is correct, then there would be a dramatic decline in the numbers of
men in Hong Kong. Ultimately, this situation can create influences in the work field. That is
to say, more women and fewer men would go in to the public relations industry because the
shortage of men is becoming a serious issue in Hong Kong.
Moreover, the survey has shown and supported that the gender ratio is an influential
factor that leads to women working in public relations industry in Hong Kong. When asked
about “Does Hong Kong gender ratio have influences on leading women working in public
relations industry?” Out of 49 respondents, 78% agree that gender ratio is a factor that can
affect women going in to the public relation industry (M=2.92, SD=1.10, measured on a 7
point scale from “Strongly disagree” to “Strongly agree”). (See Appendix B for the graph)
This shows that the majority of respondents agree that Hong Kong gender ratio is a factor
that can lead to more women working in the public relations industry. As a result, this
information tells us that women tend to have better communication skills is not the only
factor that leads to more females working in the public relations industry. Indeed, the gender
ratio is a potential factor.
Another significant finding in the survey is when asked “How influential is gender
ratio in terms of women working in the public relations industry in Hong Kong?” Out of 49
respondents, 82% stated that gender ratio is an influential factor (M=2.78, SD=0.87,
measured on a 5 point scale from “Not influential at all” to “Extremely influential”). (See
Appendix B for the graph) This indicates that the majority of respondents not only agree that
gender ratio is a factor that leads to women working in the public relations industry but also
agree that this factor has a high level of influence. Once again, this information points out
that gender ratio has the power to influence, and creates impacts on the public relations field.
15
Ultimately, this factor can lead to more females working in the public relations field because
of the shortage male issue.
3. Education
Besides the gender ratio, education is another crucial factor that can help us
understand why there are many women working in the public relations industry in Hong
Kong. One reason is because students’ major can have some levels of influences when they
are making their decisions for the job that they want to apply. For instance, sometimes, when
a student who majors in music would be more likely to go in to the music industry to work.
However, this is not an absolute situation, and there can be various factors to influence the
student’s decision. To understand how education becomes a significant factor in this
research, it is important to know the percentages of a student who major in the
communication field. According to Melgin, “We have a separate student division, with over
300 student-only chapters across America. If anything, the demographics of that group seems
to be even more female – I sometimes speak to student chapters that are 100% female.”
(Melgin, 2013). In other words, the majority students who major in communication are
females. As a result, this shows that there is a big gap between the numbers of female and
male students. Perhaps, one can assume that this situation is related to the previous gender
ratio factor. Due to the unbalanced gender ratio in Hong Kong, it also negatively impacting
the gender ratio in classrooms. Unsurprisingly, this pattern started to emerge in many
universities, and not just in Hong Kong. Therefore, a solution is necessary needed in order to
balance the gender ratio in the communication majors.
Furthermore, the survey has shown some significant data to point out that education is
a factor that leads to more females working in the public relations industry in Hong Kong.
16
When asked about “Do you think education is a factor that leads to more females working in
PR field in Hong Kong?” Out of 52 respondents, 56% agreed that education is a factor that
can influence more females working in PR field (M=2.50, SD=0.85, measured on a 5 point
scale from “Definitely not” to “Definitely yes”). (See Appendix C for the graph) This shows
that half of the respondents agree that education is a potential factor. As a result, this tells us
that education is one of the solutions that we use to rebalance the gender ratio in Hong Kong.
Moreover, another crucial finding in the survey when asked: “How influential is
education in terms of females working in the public relations industry in Hong Kong?” Out
of 49 respondents, 87% stated that education is an influential factor (M=2.4, SD=0.9,
measured on a 5 point scale from “Not influential at all” to “Extremely influential”). (See
Appendix C for the graph) This points out significantly that the majority of the respondents
think education can have a high level of influence in the public relations industry. Therefore,
as one can see, if less male students major in communication, then it can cause effects in the
public relations industry. This also explains why there are more females but not males going
in to Hong Kong’s public relations industry.
Furthermore, while interviewing with Dr. McCorkindale, she agrees that education is
an influential factor. She also indicates, “It is true that there is a significant number of female
students majoring in the communication area; on the other hand, male students often major in
business and technology areas. One consequence is there would be more females applying
jobs in the public relations industry.”
17
Discussion:
This qualitative and quantitative research allow us to have a deeper understanding of
the topic. Moreover, the online survey provided significant and useful data to guide us to
answer why there are more females working in the public relations field in Hong Kong. One
may assume that women tend to have better communication skills than men; however, results
have shown us more than that. Indeed, Hong Kong’s gender ratio and education both are
important and influential factors. As a result, these factors are causing more females to apply
jobs in the public relations industry.
Based on the results, an unbalanced gender ratio can lead to problems in the public.
For instance, Hong Kong has an unbalanced gender ratio that creates negative impacts on
education. That is to say, more females and fewer male students will study in colleges. As
one can see, there is a connection between gender ratio and education. Therefore, it makes
senses that there would be more female students major in communication area instead of
male students. Ultimately, this leads to a problem which is lacking male students in the
communication department.
While reaching a reasonable conclusion, one new research question appeared “Why
the top public relations leaders in Hong Kong are males, not females?” To find out the
answers for this question deeper research is necessary and needed. While doing the interview
with Dr. McCorkindale, she mentions that most public relations entry level employees are
mostly females, and the leaders are usually males. She explains that one reason is because
men continue to hold power in the public relations leadership and they tend to have stronger
experiences and skills in these positions. For instance, according to MacAfee (Ruiz et al,
2008), men are currently found in the industry at senior levels, and in the new media or
18
digital, and business-to-business technology sectors of public relations.” (Geyer, 2009).
Indeed, this pattern often emerges in many worldwide public relations companies in Hong
Kong, such as Edelman, The Hoffman Agency, Ketchum… These well-known companies
are led by males; therefore, as one can imagine, males play a significant role in the leadership
positions in the Hong Kong public relations field.
Limitations and future research:
One limitation of this research is lack of access to the scholarly articles related to
Hong Kong because there are not enough academic articles published. Therefore, this
research can only examine other Asian countries’ scholarly articles. Moreover, due to this
research is related to the overseas country, it also limits the channels to communicate with
other participants who are in Hong Kong. Social media is a great way to reach out the
participants; however, in this case, face-to-face communication would be more effective. As
a result, it leads to a small sample size of the survey. The disadvantage of using small survey
sample size tends to be less representative when it compared to the large survey sample size.
If the survey sample size is bigger, then the research may have unique answers.
Another limitation of this research is lack of interviews. In this study, I only
interviewed Dr. McCorkindale. Therefore, it is necessary to conduct multiple interviews with
similar leaders of both genders. In this way, it will help reducing the opportunity for gender
bias. Thus, this should be considered for further research on this topic.
Overall, the online survey has provided some significant information in this research.
The scholarly articles also be applied to this research. However, in the future, one should
consider conducting a bigger sample size of the survey. In this way, the researcher may have
19
a higher opportunity to receive more special point of views. Last but not least, one should
consider how to get access to overseas scholarly articles in order to have a better
understanding of the research. Ultimately, these would be the benefit for both readers and
researchers.
Conclusion:
Based on research, we can see the idea that women have better communication skills
is not the most influential factor in the feminization of public relations in Hong Kong.
Indeed, Hong Kong’s unbalanced gender ratio is negatively and significantly impacting the
public relations industry. Moreover, the unbalanced gender ratio also further limits the
number of males who want to major in the communications area. Ultimately, it leads to a
feminization pattern emerging in the public relations industry.
How will the feminization pattern changes Hong Kong public relations industry in the
next few years? To understand the changes in Hong Kong public relations industry, further
and continued research are required. At least, we now understand that Hong Kong’s
unbalanced gender ratio is one of the most influential factors that leads to more females
going in to the public relations industry. Compared to other cities, gender ratio may not be
the most influential factor; however, it is no doubt that the feminization pattern is happening
in the public relations industry globally.
Most importantly, according to Ember, Sandra Sims-Williams points out: “We can sit
in rooms and talk to ourselves, but that does not change anything when you do not have men
in the room.”(Ember, 2016). Again, this is something that we should all think about. If the
20
public relations field only has women perspectives, can you imagine what will happen in this
industry?
21
Tables and Charts
Appendix A
22
Respondents who agree women have better communication skills
1. Women is more likely to express themselves
2. Women is more involved in emotions and more caring in someways,
therefore, they might a better ability to communicate with others.
3. Women attrack people that everyone won’t refuse
4. Women are more sensitive
5. They are more sensitive and love to use both verbal and nonverbal
communication when they communicate to others.
6. Their 6 senses are stronger than men
7. Since female are more attentive and emotional, they may have a
better skills for cope with emotional problems.
8. More patience
9. Genetic reasons
10. From my experience
11. Female tended to give a kind and polite impression.
12. Because women is attentive
13. As they are emotional and concern about the feelings of others
Note: Out of 49 respondents
23
Appendix B
24
Appendix C
25
References:
[1] Chen, Te-Ping. "Hong Kong’s Gender Gap Grows." China Real Time 31 July 2012. Web.
[2] Cox, David. "Hong Kong's Troubling Shortage of Men." The Atlantic. 2 Dec. 2013. Web.
[3] Ember, Sydney. "For Women in Advertising, It’s Still a ‘Mad Men’ World." The New York
Times. 1 May 2016. Web.
[4] Fitch, K. & Third, A. (2010). Working girls: Revisiting the gendering of public relations. PRism
7(4):http://www.prismjournal.org.
[5] Geyer, Victoria (2009) "Public Relations: A role for women?," Proceedings of the New York
State Communication Association: Vol. 2008, Article 2.
[6] Khazan, O. “Why Are There So Many Women in Public Relations?” The Atlantic. 8 Aug. 2014.
Web.
[7] Martin, Tom. "With a Lack of Men Entering PR, We Need New Ideas for Recruiting." With a
Lack of Men Entering PR, We Need New Ideas for Recruiting. 21 July 2008. Web.
<http://www.prweek.com/article/1251779/lack-men-entering-pr-need-new-ideas-recruiting>.
[8] Melgin, Elina. "Gender Imbalance: Why Is the Female-dominated PR Industry Still Led by
Men?" IPRA. 23 Oct. 2013. Web. <http://www.ipra.org/itl/10/2013/gender-imbalance-why-
is-the-female-dominated-pr-industry-still-led-by-men>.
[9] Peters Sonja and Romy Froehlich. "Women’S Surge Towards PR Agencies: The Role Of ‘New’
Gender Stereotypes And The Organizational Context." Conference Papers -- International
Communication Association (2006): 1-28. Communication & Mass Media Complete. Web.
31 May. 2016.
26
[10] Shaa, Bey-ling, and Elizabeth L. Toth. "Future Professionals' Perceptions Of Work, Life, And
Gender Issues In Public Relations." Public Relations Review 31.1 (2005): 93-99.
Communication & Mass Media Complete. Web. 31 May. 2016.
[11] Simorangkir, Deborah. "The Impact Of The Feminization Of The Public Relations Industry In
Indonesia On Communication Practice." International Journal Of Strategic Communication
5.1 (2011): 26-48. Communication & Mass Media Complete. Web. 31 May. 2016.
[12] Wu, Ming-Yi. "Gender And Cultural Influences On Expected Leadership Styles In The
Taiwanese Public Relations Field: Transformational And Transactional Leadership Styles."
China Media Research 6.1 (2010): 37-46. Communication & Mass Media Complete. Web.
31 May. 2016.
[13] Wu, Ming-Yi. "Perceptions About Male And Female Managers In The Taiwanese Public
Relations Field: Stereotypes And Strategies For Change." Public Relations Quarterly 51.3
(2006): 36-42. Communication & Mass Media Complete. Web. 31 May. 2016.

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Tiffany Wan- Honors Thesis

  • 1. 1 Honors Thesis Women Working in the Public Relations Industry in Hong Kong By: Wan, Hoi Nga (Tiffany) Anticipated Completion of Thesis: Spring 2016 University of Oregon School of Journalism and Communication Approved by adviser: Professor Kathryn Kuttis Approved by second Reader: Professor David Remund
  • 2. 2 Table of contents Introduction………………………………………………………………………………..3 Acknowledgment……………………………………………………………………......... 5 Objective of research……………………………………………………………………... 5 Literature Review………………………………………………………………………… 6 Approach/Methodology………………………………………………………………..... 10 Results………………………………………………………………………………….... 12 Discussion……………………………………………………………………………….. 17 Conclusion………………………………………………………………………………. 19 Tables and Charts……………………………………………………………………….. 21 References………………………………………………………………………………. 25
  • 3. 3 Introduction: Public relations plays a significant and effective role in the communication world. Many companies have started to focus on the public relations industry for communication and branding instead of the advertising industry. One reason is public relations methods tend to be less expensive than advertising methods. Furthermore, in the 21st Century, communications play a key role in everyday life. Therefore, it is important for us to have a better and deeper understanding of all aspects of communication, specifically, changes in the public relations industry. This project will focus on women working in public relations in Hong Kong. To examine why, we should look at the three main themes which include communication skills, gender ratio, and education. In today’s society, there is a feminization pattern in the public relations industry, or a large number of females relative to men in the industry. This pattern of feminization impacts the public relations industry. It not only creates the issue of gender imbalance but also impacts the work environment and education. Moreover, these impacts are becoming a threat to the public relations industry. Since to more females and fewer males are entering the public relations industry, the public also started to stereotype that public relations is a feminine career. This concept not only misleads the public audiences but also leads to bias in the society that males should not go into the public relations industry. Thus, it is important to investigate and understand why there are many women working in the public relations industry in Hong Kong. My goal in this project is to find out why the public relations industry in Hong Kong is becoming feminized. It is important to understand this topic because Hong Kong has a unique culture compared to other Western countries. Therefore, due to the culture
  • 4. 4 differences, it would be meaningful to examine Hong Kong public relations industry in this research. However, due to the limitations of the academic articles, this project will use research articles that are from Taiwan and Indonesia. These two Asian countries are close to Hong Kong; therefore, these countries will have a similar culture compared to Hong Kong. Moreover, the pattern of feminization is also happening commonly in other big cities, such as New York, London, and Sydney. Most importantly, the pattern of feminization is also significantly emerging in the communications industry, such as advertising, journalism. At some levels, this pattern can influence the public attitudes and feelings towards any careers in the communications industry. Therefore, I hope to learn and find out the factors that cause a feminization pattern in Hong Kong public relations industry.
  • 5. 5 Acknowledgments My sincere thanks go to Professor Kathryn Kuttis, Professor David Remund, and Professor Kim Sheehan at the University of Oregon School of Journalism and Communication. Thanks for guiding, assisting and inspiring me through the whole research process. I also want to thank Dr. Tina McCorkindale, the CEO of the Institute for Public Relations (IPR). I am grateful to have an opportunity to do an interview with her. Dr. McCorkindale’s opinions allow this research to have more valuable and insightful perspectives. Objective of research: Research question: “Why are there many women working in the public relations industry in Hong Kong”? The topic is salient because there is a significant and worldwide pattern of feminization in the public relations industry. Hence, further understanding is needed to guide public’s opinions and attitudes toward this issue. If there are no reasons or explanations provided to the public, then it may lead to stereotyping. In other words, the public may start to believe that public relations is a feminine career in Hong Kong. Ultimately, it will influence males’ feelings who want to work in the public relations industry. For these reasons, it is valuable and necessary to face the issue and provide solutions to avoid stereotyping in the public relations industry in Hong Kong.
  • 6. 6 Literature Review: The literature reviewed has divided into three aspects: feminization pattern, reasons why there are more females in the public relations, and education. 1. Feminization Pattern The public relations industry has emerged a feminization pattern not only in Hong Kong but also in other countries. To define feminization pattern, which means that more and more women are involved in the process. Fitch and Third (2010) pointed out that the public relations industry has sustained the pattern of feminization over the last 30 years, and women have significantly dominated the industry. In other words, more females and fewer males are going into the public relations industry. Furthermore, according to Melgin, “The membership structure of all central PR unions conducted in Finland in autumn 2013, out of 89.2% of the operators in the industry are female.” (Melgin, 2013). In Sweden, the number of female members in their organization was around 80% (Melgin, 2013). Even Fitch and Third (2010) argued that in Australia, up to 73 % of the members in the Public Relations Institute of Australia [PRIA] are women. Unsurprisingly, this similar pattern of feminization can also apply in the United States. In 2011, the number of female members in the Public Relations Society of America (PRSA) was around 71% (Melgin, 2013). These numbers point out that women dominating the public relations industry is a significant phenomenon in Western countries. Thus, as one can see, the feminization pattern not only emerges in Hong Kong public relations industry but also emerges globally. Although the public relations industry is dominated by women, men still tend to hold the leadership positions even though females do apply for different leadership positions (Melgin, 2013). According to Geyer, men are currently found in the industry at senior levels, and also
  • 7. 7 in other media professional areas, such as digital, business-to-business, and technology sectors of public relations. (Geyer, 2009). Furthermore, Geyer (2009) also suggested that it is necessary to include more men representatives in the industry in order to have diverse perspectives to public relations. 2. Reasons why there are more females in public relations To examine the reasons why there are more females but not males in the public relations industry, Chen (2012) pointed out that Hong Kong’s ratio of men is 876 for every 1,000 women. This situation did not get better; in fact, it is getting worse. Hong Kong’s unbalanced gender ratio has gone up over these years. According to Chen, in 2011, there were 209,000 women living alone in Hong Kong. The number is more than a doubled since 1996. (Chen, 2012). As a result, the shortage of men is becoming a serious issue in Hong Kong. 50 years ago, Hong Kong’s gender ratio remained at a balanced level. Cox (2013) pointed out that in the past decade, a steady flow of female migrants from the Philippines and Indonesia, seeking work as domestic helpers, have arrived in the territory, and there are now 300,000 of these women registered in Hong Kong. Therefore, migrant women are one factor that leads to unbalanced gender ratio in Hong Kong. By contrast, Chen (2012) further argued that the gender ratio in mainland China is more men and fewer women. Thanks to the one-child policy and China’s traditional preference for sons. The sex ratio is around 110 men per 100 women. Thus, one can assume that China may not have a similar feminization pattern in the public relations industry compared to Hong Kong because the gender ratio in China is more men and fewer women. Moreover, Wu (2010) discussed that another factor that leads to more females working in the public relations industry is because women tend to emphasize a humanist approach to
  • 8. 8 staff. She further explained in her study, according to Wu, “Although the difference is not very dramatic, the significant finding of this study is that female participants score higher on both transformational leadership and transactional leadership styles than male participants do.” (Wu, 2010). That is to say, another reason that leads to more females working in the public relations industry is because women tend to have better transformational and transactional leadership styles compared to men. Peters and Romy (2006) also indicated that women tend to have psychological characteristics and specific personality traits, they are more suitable than men to take jobs in communications. They argued that the public has the new stereotypes of women as the ‘natural born communicators’, therefore, women turn out to be the ‘career killer’ in the public relations industry. Wu (2006) also discussed that women tend to be more detail-oriented and pay more attention to interpersonal relationships. For instance, according to Wu, “If women have a business or entertainment travel in another country, they will often bring souvenirs to all subordinates. On the other hand, men rarely do this. (Wu, 2006). As a result, these various reasons show us that why are there many women but not men working in the public relations industry. 3. Education To examine how education can link to the feminization pattern in the public relations industry, various research articles have discussed the issue of education. Martin (2008) indicated the issue of lacking male students major in communication. The field is becoming increasingly difficult to recruit male students. According to Martin, “I have spoken on a half dozen campuses in addition to my own in the last year, and the gender ratio I'm seeing is about 70% female; some of the classes I taught didn't have a single male student.” (Martin, 2008). He further talked about that how he feels the gender imbalance is a trouble in the
  • 9. 9 education, just as troubling as it would be if males dominated the student populations (Martin, 2008). He also suggests that colleges need to think of a better and creative way to attract young men on the college campuses, and remind them that of there are various different types of careers offer in the communications field. (Martin, 2008). Moreover, Melgin (2013) also mentioned the issue of lacking male students in the communication field. According to Melgin, “We have a separate student division, with over 300 student-only chapters across America. The demographics of that group seems to have even more female – I sometimes speak to student chapters that are 100% female.” (Melgin, 2013). Again, this statistic tells us that female plays a significant part in the communication field. Furthermore, according to Khazan, “An analysis of the American Community Survey, Philip N. Cohen, a professor of sociology at the University of Maryland College Park, found that 47 percent of women and 35 percent of men who are public relations specialists or managers majored in communications, journalism, English, advertising/PR, business, and mass media—all majors that would lead naturally to a PR career.” (Khazan, 2014). Furthermore, Shaa and Elizabeth (2005) indicated that male and female students do see things differently regard to work, life, and gender issues in public relations. Due to male and female students have a different perspective on public relations, it can lead to more female and fewer male students major in the communication field. Shaa and Elizabeth (2005) also argued that this is a wake-up call for colleges to start to think an innovative way to recruit more male students. They have also suggested that colleges should do their bests to help the students to avoid the gender issue in the public relations field. According to Shaa and Elizabeth, “A cursory introduction to gender issues in the first public relations course also would mean that students would be better prepared to deal with these concerns should they arise in an internship situation.” (Shaa and
  • 10. 10 Elizabeth, 2005). Based on this information from the Western countries, one can see that education is facing the issue of unbalanced gender ratio. Moreover, looking into Asian country, Simorangkir (2011) also indicated that the same unbalanced gender issue has emerged in Indonesia. According to Simorangkir, “The majority of the professors and students are women in most of the Indonesian universities, which offer public relations major.” (Simorangkir, 2011). Due to the significant numbers of female students majoring in communication, Simorangkir (2011) explained that many women are trying to build up their public relations agencies after they graduated. Ultimately, it leads to more females working in the public relations industry globally. Approach/ Methodology: In this research, both quantitative and qualitative methods are used to collect information and data. In other words, the online survey was not only restricted to those who work or study in communication field but also opened to any participants who are Hong Kong residents. I conducted an online survey with students and employees to study Hong Kong residents’ opinions and perspectives in terms of women working in the public relations industry in Hong Kong. I used the purposive and snowball non-probability sampling methods to select the research subjects. The purposive method provided benefits to this research because these targeted participants can provide useful perspectives on this research’s topic. These targeted participants were students, employees, and employers who live in Hong Kong. The purposive method also, provided great opportunities to target participants who would be good for the research. Good examples include a student who majors in communication and employees who work in the communication industry. Furthermore, the
  • 11. 11 snowball method helped this research to reach more participants and recruit the hard-to-reach audiences. By using this method, it provided a wider perspective and opinion to this research. This online survey was sent by email and used Facebook to recruit the participants. Due to this research being related to the overseas country, it was more effective to use the social media to reach out to participants. Different types of questions were used for the survey, such as open-ended questions, multiple choices, and Likert scale. By using different types of questions, it helps us to understand the participants’ perspectives in a deeper way. As a result, a total of 80 anonymous participants were invited to respond to this online survey between February and March 2016. Of the 80 participants, 52 (65%) completed this online survey. In the qualitative section, I interviewed Dr. Tina McCorkindale, the CEO of the Institute for Public Relations (IPR). She focuses on social media research, especially the area of public relations. Prior, Dr. McCorkindale worked as the chair of Public Relations Society of America (PRSA), and served professionally in different organizations, such as the Arthur W. Page Society, the PRSA MBA Program committee, the Commission for Public Relations Education, the International Public Relations Research Conference Advisory Committee and the Universal Accreditation Board. Dr. McCorkindale’s years of experiences and professional work allowed this research to have more valuable and insightful perspectives. The interview was conducted by phone and used primarily open-ended questions to gain more detailed responses. By using this channel of communication it allowed me to collect information that was difficult to observe. However, due to Dr. McCorkindale is a woman; therefore, at some levels, there may be some inherent gender bias in her responses. Also, Dr. McCorkindale does not have any experience
  • 12. 12 related to Hong Kong public relations industry; therefore, her responses may only have limited merit in this study. Results: Although women tend to have better communication skills, this one factor may not be sufficient to cause many women working in the public relations industry in Hong Kong. Indeed, results have shown that gender ratio and education are also the significant factors that lead to more females going in to the public relations field in Hong Kong. Therefore, in order to fully understand why there are more females going in to the public relations industry in Hong Kong, we should look at the three main themes which include communication skills, gender ratio, and education. Special evidences for each of these themes are discussed below. 1. Better Communication Skills To answer why there are many women working in the public relations industry in Hong Kong, the first factor may be women tend to have better communication skills. This assumption becomes a common tendency not only in Hong Kong but also in other countries. However, there are no specific or significant evidence to prove that women are a better communicator than men. According to Sonja, and Froehlich (2006), “The new stereotypes of women as the ‘natural born communicators’ could, therefore, turn out to be a ‘career killer’ and hinder any real innovation of women’s self-concepts.” In other words, women tend to have better communication skills and it becomes a stereotype in the public. Ultimately, this stereotyping can mislead others’ understanding on the topic of public relations.
  • 13. 13 Moreover, surprisingly, the survey has shown that only small percentages of respondents agree that women tend to have stronger communication skills. When asked “Do you think women tend to have better communication skills, or not?” Out of 49 respondents, 23% stated that women tend to have better communication skills, 55% said maybe, and 16% stated that women do not have better communication skills. (See Appendix A for the graph) This tells us that the majority of respondents are not sure whether women are a better communicator or not. Moreover, of respondents who agree that women tend to have stronger communication skills, their reasons are mostly because women are emotional, attentive, sensitive, and know how to express themselves. (See Appendix A for details) As a result, it also proves that this is not the most influential factor that leads to many women working in the public relations industry in Hong Kong. 2. The Gender Ratio In Hong Kong, the gender ratio has become a serious issue over these years. 50 years ago, Hong Kong’s gender ratio remained at a balanced level. However, Cox (2013) pointed out that in the past decade, a steady flow of female migrants from the Philippines and Indonesia, seeking work as domestic helpers, have arrived in the territory, and there are now 300,000 of these women registered in Hong Kong. Therefore, as one can see, there is a big different of the gender ratio compared to the past. Furthermore, according to Chen, “The city’s gender imbalance is currently the worst on record: Hong Kong’s ratio of men is 876 for every 1,000 women.” (Chen, 2012). In other words, the gender ratio has emerged a gap since 2012. This gap showed that Hong Kong was facing the issue of shortage of men. Furthermore, Chen (2012) also made an assumption to predict that the sex ratio would be 788 men for every 1,000 women by 2026, and 712 men for every 1,000 women by 2041 in Hong
  • 14. 14 Kong. If the assumption is correct, then there would be a dramatic decline in the numbers of men in Hong Kong. Ultimately, this situation can create influences in the work field. That is to say, more women and fewer men would go in to the public relations industry because the shortage of men is becoming a serious issue in Hong Kong. Moreover, the survey has shown and supported that the gender ratio is an influential factor that leads to women working in public relations industry in Hong Kong. When asked about “Does Hong Kong gender ratio have influences on leading women working in public relations industry?” Out of 49 respondents, 78% agree that gender ratio is a factor that can affect women going in to the public relation industry (M=2.92, SD=1.10, measured on a 7 point scale from “Strongly disagree” to “Strongly agree”). (See Appendix B for the graph) This shows that the majority of respondents agree that Hong Kong gender ratio is a factor that can lead to more women working in the public relations industry. As a result, this information tells us that women tend to have better communication skills is not the only factor that leads to more females working in the public relations industry. Indeed, the gender ratio is a potential factor. Another significant finding in the survey is when asked “How influential is gender ratio in terms of women working in the public relations industry in Hong Kong?” Out of 49 respondents, 82% stated that gender ratio is an influential factor (M=2.78, SD=0.87, measured on a 5 point scale from “Not influential at all” to “Extremely influential”). (See Appendix B for the graph) This indicates that the majority of respondents not only agree that gender ratio is a factor that leads to women working in the public relations industry but also agree that this factor has a high level of influence. Once again, this information points out that gender ratio has the power to influence, and creates impacts on the public relations field.
  • 15. 15 Ultimately, this factor can lead to more females working in the public relations field because of the shortage male issue. 3. Education Besides the gender ratio, education is another crucial factor that can help us understand why there are many women working in the public relations industry in Hong Kong. One reason is because students’ major can have some levels of influences when they are making their decisions for the job that they want to apply. For instance, sometimes, when a student who majors in music would be more likely to go in to the music industry to work. However, this is not an absolute situation, and there can be various factors to influence the student’s decision. To understand how education becomes a significant factor in this research, it is important to know the percentages of a student who major in the communication field. According to Melgin, “We have a separate student division, with over 300 student-only chapters across America. If anything, the demographics of that group seems to be even more female – I sometimes speak to student chapters that are 100% female.” (Melgin, 2013). In other words, the majority students who major in communication are females. As a result, this shows that there is a big gap between the numbers of female and male students. Perhaps, one can assume that this situation is related to the previous gender ratio factor. Due to the unbalanced gender ratio in Hong Kong, it also negatively impacting the gender ratio in classrooms. Unsurprisingly, this pattern started to emerge in many universities, and not just in Hong Kong. Therefore, a solution is necessary needed in order to balance the gender ratio in the communication majors. Furthermore, the survey has shown some significant data to point out that education is a factor that leads to more females working in the public relations industry in Hong Kong.
  • 16. 16 When asked about “Do you think education is a factor that leads to more females working in PR field in Hong Kong?” Out of 52 respondents, 56% agreed that education is a factor that can influence more females working in PR field (M=2.50, SD=0.85, measured on a 5 point scale from “Definitely not” to “Definitely yes”). (See Appendix C for the graph) This shows that half of the respondents agree that education is a potential factor. As a result, this tells us that education is one of the solutions that we use to rebalance the gender ratio in Hong Kong. Moreover, another crucial finding in the survey when asked: “How influential is education in terms of females working in the public relations industry in Hong Kong?” Out of 49 respondents, 87% stated that education is an influential factor (M=2.4, SD=0.9, measured on a 5 point scale from “Not influential at all” to “Extremely influential”). (See Appendix C for the graph) This points out significantly that the majority of the respondents think education can have a high level of influence in the public relations industry. Therefore, as one can see, if less male students major in communication, then it can cause effects in the public relations industry. This also explains why there are more females but not males going in to Hong Kong’s public relations industry. Furthermore, while interviewing with Dr. McCorkindale, she agrees that education is an influential factor. She also indicates, “It is true that there is a significant number of female students majoring in the communication area; on the other hand, male students often major in business and technology areas. One consequence is there would be more females applying jobs in the public relations industry.”
  • 17. 17 Discussion: This qualitative and quantitative research allow us to have a deeper understanding of the topic. Moreover, the online survey provided significant and useful data to guide us to answer why there are more females working in the public relations field in Hong Kong. One may assume that women tend to have better communication skills than men; however, results have shown us more than that. Indeed, Hong Kong’s gender ratio and education both are important and influential factors. As a result, these factors are causing more females to apply jobs in the public relations industry. Based on the results, an unbalanced gender ratio can lead to problems in the public. For instance, Hong Kong has an unbalanced gender ratio that creates negative impacts on education. That is to say, more females and fewer male students will study in colleges. As one can see, there is a connection between gender ratio and education. Therefore, it makes senses that there would be more female students major in communication area instead of male students. Ultimately, this leads to a problem which is lacking male students in the communication department. While reaching a reasonable conclusion, one new research question appeared “Why the top public relations leaders in Hong Kong are males, not females?” To find out the answers for this question deeper research is necessary and needed. While doing the interview with Dr. McCorkindale, she mentions that most public relations entry level employees are mostly females, and the leaders are usually males. She explains that one reason is because men continue to hold power in the public relations leadership and they tend to have stronger experiences and skills in these positions. For instance, according to MacAfee (Ruiz et al, 2008), men are currently found in the industry at senior levels, and in the new media or
  • 18. 18 digital, and business-to-business technology sectors of public relations.” (Geyer, 2009). Indeed, this pattern often emerges in many worldwide public relations companies in Hong Kong, such as Edelman, The Hoffman Agency, Ketchum… These well-known companies are led by males; therefore, as one can imagine, males play a significant role in the leadership positions in the Hong Kong public relations field. Limitations and future research: One limitation of this research is lack of access to the scholarly articles related to Hong Kong because there are not enough academic articles published. Therefore, this research can only examine other Asian countries’ scholarly articles. Moreover, due to this research is related to the overseas country, it also limits the channels to communicate with other participants who are in Hong Kong. Social media is a great way to reach out the participants; however, in this case, face-to-face communication would be more effective. As a result, it leads to a small sample size of the survey. The disadvantage of using small survey sample size tends to be less representative when it compared to the large survey sample size. If the survey sample size is bigger, then the research may have unique answers. Another limitation of this research is lack of interviews. In this study, I only interviewed Dr. McCorkindale. Therefore, it is necessary to conduct multiple interviews with similar leaders of both genders. In this way, it will help reducing the opportunity for gender bias. Thus, this should be considered for further research on this topic. Overall, the online survey has provided some significant information in this research. The scholarly articles also be applied to this research. However, in the future, one should consider conducting a bigger sample size of the survey. In this way, the researcher may have
  • 19. 19 a higher opportunity to receive more special point of views. Last but not least, one should consider how to get access to overseas scholarly articles in order to have a better understanding of the research. Ultimately, these would be the benefit for both readers and researchers. Conclusion: Based on research, we can see the idea that women have better communication skills is not the most influential factor in the feminization of public relations in Hong Kong. Indeed, Hong Kong’s unbalanced gender ratio is negatively and significantly impacting the public relations industry. Moreover, the unbalanced gender ratio also further limits the number of males who want to major in the communications area. Ultimately, it leads to a feminization pattern emerging in the public relations industry. How will the feminization pattern changes Hong Kong public relations industry in the next few years? To understand the changes in Hong Kong public relations industry, further and continued research are required. At least, we now understand that Hong Kong’s unbalanced gender ratio is one of the most influential factors that leads to more females going in to the public relations industry. Compared to other cities, gender ratio may not be the most influential factor; however, it is no doubt that the feminization pattern is happening in the public relations industry globally. Most importantly, according to Ember, Sandra Sims-Williams points out: “We can sit in rooms and talk to ourselves, but that does not change anything when you do not have men in the room.”(Ember, 2016). Again, this is something that we should all think about. If the
  • 20. 20 public relations field only has women perspectives, can you imagine what will happen in this industry?
  • 22. 22 Respondents who agree women have better communication skills 1. Women is more likely to express themselves 2. Women is more involved in emotions and more caring in someways, therefore, they might a better ability to communicate with others. 3. Women attrack people that everyone won’t refuse 4. Women are more sensitive 5. They are more sensitive and love to use both verbal and nonverbal communication when they communicate to others. 6. Their 6 senses are stronger than men 7. Since female are more attentive and emotional, they may have a better skills for cope with emotional problems. 8. More patience 9. Genetic reasons 10. From my experience 11. Female tended to give a kind and polite impression. 12. Because women is attentive 13. As they are emotional and concern about the feelings of others Note: Out of 49 respondents
  • 25. 25 References: [1] Chen, Te-Ping. "Hong Kong’s Gender Gap Grows." China Real Time 31 July 2012. Web. [2] Cox, David. "Hong Kong's Troubling Shortage of Men." The Atlantic. 2 Dec. 2013. Web. [3] Ember, Sydney. "For Women in Advertising, It’s Still a ‘Mad Men’ World." The New York Times. 1 May 2016. Web. [4] Fitch, K. & Third, A. (2010). Working girls: Revisiting the gendering of public relations. PRism 7(4):http://www.prismjournal.org. [5] Geyer, Victoria (2009) "Public Relations: A role for women?," Proceedings of the New York State Communication Association: Vol. 2008, Article 2. [6] Khazan, O. “Why Are There So Many Women in Public Relations?” The Atlantic. 8 Aug. 2014. Web. [7] Martin, Tom. "With a Lack of Men Entering PR, We Need New Ideas for Recruiting." With a Lack of Men Entering PR, We Need New Ideas for Recruiting. 21 July 2008. Web. <http://www.prweek.com/article/1251779/lack-men-entering-pr-need-new-ideas-recruiting>. [8] Melgin, Elina. "Gender Imbalance: Why Is the Female-dominated PR Industry Still Led by Men?" IPRA. 23 Oct. 2013. Web. <http://www.ipra.org/itl/10/2013/gender-imbalance-why- is-the-female-dominated-pr-industry-still-led-by-men>. [9] Peters Sonja and Romy Froehlich. "Women’S Surge Towards PR Agencies: The Role Of ‘New’ Gender Stereotypes And The Organizational Context." Conference Papers -- International Communication Association (2006): 1-28. Communication & Mass Media Complete. Web. 31 May. 2016.
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