Secure the dream job you always wanted with a great employer May 2011

Secure the dream job you always wanted with a great employer! by Toronto Training and HR May 2011

Contents 3-4 Introduction to Toronto Training and HR 5-11 Securing a new role 12-18 Resumes 19-22 Cover letters 23-24 Application forms 25-31 Social media 32-33 Referees 34-40 Job satisfaction 41-45 Layoffs 46-49 Re-inventing yourself 50-55 The day of the interview 56-60 Following up the interview 61-65 Graduates 66-67 Case study 68-69 Conclusion and questions Page 2

Introduction to Toronto Training and HR Toronto Training and HRis a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking 10 years in training and human resources Freelance practitioner since 2006 The core services provided by Toronto Training and HR are: ,[object Object]

Training course delivery- Reducing costs ,[object Object]

Improving employee engagement & morale

Services for job seekers,[object Object]

Securing a new role 1 of 6 TAKE CARE OF YOURSELF Layoffs are not rational – who stays and who leaves is seldom related to job performance. After the layoffs begin, the longer you stay, the greater your credibility gap with potential new employers. You are more interesting to another employer when you have a job. You are less interesting when you are unemployed. Your existing employer will not be happy to learn that you are looking for a new job.

Securing a new role 2 of 6 TAKE CARE OF YOURSELF 79% of recruiters Google job candidates “always or most of the time,” so you MUST know what they are finding attached to your name. To find a new job, networking is the method that succeeds! Many employers track the use of their computers, computer networks, company email systems, voicemail systems, company cell phones, and other assets. Some also monitor employee participation in social media.

Securing a new role 3 of 6 THE LAW OF ATTRACTION It's universal It's consistent It's impartial It's effortless It's infinite It's mysterious It's predictable

Securing a new role 4 of 6 JOB CHANGE FACTORS Downsizing Environmental factors Personal initiative Technological change Restructuring

Securing a new role 5 of 6 INCREASING YOUR CHANCES Business cards The resume Networking Digital dirt Elevator pitch Follow-up Parting thoughts

Securing a new role 6 of 6 WHERE TO LOOK Online Newspapers Networking The library

Resumes 1 of 6 FIVE ELEMENTS 1.Tag Line 2.Key features 3.Professional experience 4.Education (formal and on-going) 5.Anything else

Resumes 2 of 6 ORDER Headings Name and personal profile Experience and scale indicators Achievements Career history in reverse chronological order Education and qualifications Contact details and further information

Resumes 3 of 6 CONTACT DETAILS Being contacted at inconvenient times Bottom rather than top DEVIL IS IN THE DETAIL Capital letters Font sizes Numbers Spell check and grammar Third party to look over

Resumes 4 of 6 FORMATS Post vs. email Hand written vs. typed Word vs. PDF Videos Personal delivery Colored paper Quality of paper Binders Standing out from the crowd

Resumes 5 of 6 ONLINE RESUME BANKS Fill-in-the blanks approach: No format at all! Emphasis on substantive words the search engine will use to select a given resume Inverse of print resume: The more narrative, specifics, names of systems, etc. the better Sometimes a challenge to "fit" one's information into the predetermined categories Have pre-written blocks of text ready

Resumes 6 of 6 GRABBING THE ATTENTION OF EMPLOYERS Keep your focus clear and to the point Stuff your resume with key words Keep your resume reader-friendly Include plenty of accomplishments Get your best information on page one

Cover letters 1 of 3 Length Content Tailor for the job Signed with a nice pen

Cover letters 2 of 3 Refer to the title of the job for which you are applying. If there is a reference or file number, you should include it. Address your letter to the appropriate contact person, either the employer or a human resources person. Use their name and title. Phone or e-mail the company if the advertisement does not identify a contact person. Do not assume a person is male or female based on a first name.

Cover letters 3 of 3 Mention how you learned about the job (job posting, newspaper article, or from someone you know). Refer to what the company does and how your skills, abilities and experience can be a valuable addition to the company. Provide your name, phone number, address and e-mail address. Keep your letter to one page. Type or print it on good-quality, standard letter paper (8 ½ x 11). Proofread your letter, and ask someone else to read it as well. Correct the errors, and print a clean copy.

Application forms Online Paper Diversity and discrimination Increase in popularity

Social media 1 of 6 Blogs and forums Job boards Own website

Social media 6 of 6 OTHER WEBSITES flickr.com glassdoor.com myspace.com secondlife.com youtube.com RSS FEEDS

Referees When toprovide them Contacting beforehand Details to submit

Job satisfaction 1 of 6 Relations with your fellow workers The freedom to choose your own method of working The physical working conditions The amount of responsibility you are given Your immediate boss Your opportunity to use your abilities Relations between employees and managers The recognition you get for good work Your rate of pay Your chances of promotion

Job satisfaction 2 of 6 Hours of work Amount of variety in the job Job security Attention given to suggestions that are made Opportunities to learn Opportunity to be involved in decisions that affect you Leadership by top management The way the organization is managed The way change in the organization is managed

Job satisfaction 3 of 6 THE BOSS Consults me on matters of importance to me Discusses my training and development needs with me Recognises when I have done a good job Makes me feel my work counts Gives me feedback on how I am performing Is open and honest Is supportive if I have a problem Keeps me in touch with what's going on

Job satisfaction 4 of 6 THE BOSS Makes clear what is expected of me Listens if I have a suggestion to make Treats me fairly Is committed to my organization Makes sure I have the resources to do the job Coaches me on the job

Job satisfaction 5 of 6 IMPROVING OR RESTORING TRUST Frequent and honest communications More meaningful consultation Giving employees a greater voice Not rewarding senior team leadership failure Show they trust middle and junior managers to make decisions Operates in a way that reflects organization’s visions and values

Job satisfaction 6 of 6 IMPROVING OR RESTORING TRUST Effectively manage risk to protect long-term interests of the organization Senior management does not need to improve/restore trust Appropriate rewards for senior executives

Layoffs 1 of 4 COPING AS A SURVIVOR Allow yourself time to grieve-losing a long time co-worker can be similar to losing a loved one. Resist the temptation to avenge lost co-workers. What is done is done and holding a grudge doesn’t help. Ask for clarification from your Association on the decision process regarding reduction in force. Understanding the process can help alleviate the guilt of being spared.

Layoffs 2 of 4 COPING AS A SURVIVOR Avoid gossip about further cuts as this only adds to stress and anxiety. Focus on being positive and productive. Find opportunities to take on additional work or education that can lead to professional growth, personal fulfilment, and additional certification.

Layoffs 3 of 4 COPING AS A SURVIVOR Clarify your job description and ensure the district is aware of all your certifications and licenses. Hybrid positions may be created with duties that only you are qualified to perform. Take a mental break and reconnect with friends and family. Take a short trip and put physical distance between yourself and work.

Layoffs 4 of 4 FINANCES Prepare a survival budget Reduce current spending in order to increase savings Adjust your tax withholding Plan for continuing insurance coverage Review your investments Call your creditors

Re-inventing yourself 1 of 3 MAKING CHANGES Define your destination Leverage your points of difference Develop a narrative Reintroduce yourself Prove your worth

Re-inventing yourself 2 of 3 KEY STEPS IN PERSONAL REBRANDING Define your destination and acquire the necessary skills. Craft a unique selling proposition and distinguish yourself by leveraging your points of difference. Develop a narrative that describes your transition in terms of the value it offers others. Reintroduce yourself, using digital media and seizing opportunities to showcase your capabilities. Prove your worth by establishing and promoting your track record.

Re-inventing yourself 3 of 3 STARTING OVER Look inside Look outside Touch all the bases Network, network, network Get growing Be your own cheerleader

The day of the interview

The day of the interview 1 of 5 You will want to get dressed and pack your briefcase for the day. Inside your briefcase, you will want to place three copies of your resume and two copies of your references. Other items that may come in handy are a couple of pens and a pad of paper to write information down on. Leave for your interview earlier then you think you need to. The last thing that you want to do is to be a late for a job interview.

The day of the interview 2 of 5 Punctuality is one of the most important qualities that employers want in their employees. The best way to make a good impression at a job interview is to arrive 15 to 20 minutes early. Walk into the company and ask for the person that you will be interviewing with. Many times the interviewer will ask the person that you approached about you. You will want to make sure that you give this person a good first impression of you as well.

The day of the interview 3 of 5 When you meet the person that you will be interviewing with, you will want to look them in the eye. Greet the interviewer with your best smile and a handshake. Follow the interviewer to the place that you will be having the interview at. Take the seat that the interviewer offers you. If you are wearing a coat, you will want to drape the coat on the back of the chair so that it does not get in the way during the interview. Place your briefcase on the floor at your feet.

The day of the interview 4 of 5 Sit up straight in the chair with both feet on the floor to give the best impression in your interview. Smile as you answer the questions that you are asked. Maintain eye contact with your interviewer. Interviewers are taught that a lack of eye contact is a sign of a person lying to them. Do not let your nervousness make it look like you could be lying. Try to answer the questions posed to you within 20 seconds of being asked. This will show that you are well prepared for this job interview.

The day of the interview 5 of 5 At the end of the job interview, shake your interviewers hand and thank them him for his or her time. You should ask for the interviewer’s business card as you leave. This will help you when it comes to sending a thank you note to your interviewer.

Following up the interview

Following up the interview 1 of 4 Follow up after your job interview is very important to ensuring that you are offered the job. The interviewers will be seeing many applicants over the time that they are looking to fill in the job opening. There are two steps to the follow up process that you will need to follow to ensure that your name stays in the interviewers mind. The day that you come home from the interview, you will want to write a thank you letter to the interviewer.

Following up the interview 2 of 4 It is important to thank the interviewer for their time and consideration on the position that you were applying for. Mail the letter out the next morning to the interviewer. The next step to the follow up to your interview is a follow up call. Many interviewers will give you an idea about when a decision will be made concerning the open position that you applied for. If your interviewer did this, you will want to use that time line for when to place a follow up call.

Following up the interview 3 of 4 When there is no time frame as to when the decision will be made, it is best to make your follow up phone call two weeks from the day of the interview. When you place the follow up phone call to the business that you interviewed with, you will want to ask for the person that you interviewed with. Introduce yourself, tell him that you had an interview with him, and give the date. This will help to refresh his memory of whom he is talking to. At this point, you will want to ask about the status of the open position.

Following up the interview 4 of 4 You will hear two answers. One answer is that the position has been filled. The better answer is that they are still interviewing. You can choose to ask the interviewer when they hope to make their final decision. As you wait for your job offer, continue to go to interviews and follow the process. Never count on getting any job until you have received the call extending an offer of employment to you.

Graduates 1 of 4 WHERE GRADUATES GO WRONG Lack of business acumen, commercial understanding and preparation for the ‘leap’ from the academic to commercial environment. The lack of personal and interpersonal skills, including communication, emotional intelligence and organizational skills.

Graduates 2 of 4 WHERE GRADUATES GO WRONG Poor English language skills, ranging from a difficulty in making the transition from academic writing to business writing, to basic inadequacies in grammar and spelling. Attitudinal issues, including the unrealistic expectations of their role and inflated views of their capability early on. Specialist skills needed for specific jobs e.g. engineering, computer science.

Graduates 3 of 4 CORE SKILLS REQUIRED BY EMPLOYERS Personality profiling and psychometric testing Interview skills Managing conflict Personal presentation and building personal brand Project management Personal leadership skills Negotiation skills Assertiveness Contributing to a team Business writing

Graduates 4 of 4 CORE SKILLS REQUIRED BY EMPLOYERS Presentation skills Time management Taking responsibility for personal development needs How individuals give value within the business context Financial awareness and understanding how a business works

Secure the dream job you always wanted with a great employer May 2011

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