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Synerion™
WORKFORCE MANAGEMENT (WFM) SOLUTIONS




               EMPOWER WFM ESSENTIALS




                       Synerion
                          Formerly TimeTech



                            Comprehensive Workforce Management Solutions
GETTING THE
FUNDAMENTALS RIGHT
More than ever, escalating costs, complex work practices,           •	 Interface with a wide range of data collection systems
legislation and increasing competition are driving                     such as attendance clocks, Internet reporting and access
organizations to seek effective workforce management (WFM)             control systems.
solutions. With anywhere from 20-70% of operational costs
going towards labour, ensuring that productivity is optimized       SyNERION AbSENCE MANAGEMENT
and costs are controlled is a critical success factor.              Synerion Absence Management is a powerful planning tool
Achieving the right balance between productivity, efficiency        that provides managers with a complete picture of employee
and service requires attendance monitoring, along with              absences. It enables planning and managing employee
budget supervision, cost analysis and regulation compliance.        absenteeism in a way that balances employee requests,
Organizations with access to comprehensive workforce data           in accordance with their eligibility for time-off with your
are able to identify trends, budget implications, risks and other   organization’s operational needs. Your benefits include:
employee issues that may require intervention.                      •	 The ability to plan absences based on the organization’s
                                                                       operational needs
WFM SOLUTIONS FOR IMPROvED PERFORMANCE                              •	 Minimal direct and indirect operational and financial
Effectively managing your workforce requires planning,                 damage caused by absences
scheduling, time capture, absence and leave management,
                                                                    •	 Protection of employees’ rights and regulation compliance
as well as time and task evaluation, all managed against
organizational goals and budget requirements. Synerion’s            •	 Effective communication between employees and
WFM software solution not only supports these business                 supervisors regarding absence requests and their approval
processes, but also provides organizations with valuable               or rejection
data analysis through business intelligence with predefined         •	 Alerts to prevent insufficient staff coverage due to
Key Performance Indicators. This facilitates better planning,          planned absences.
improved workforce utilization, increased productivity and
greater regulatory compliance.                                      SyNERION TIME COSTING
                                                                    Synerion Time Costing answers the critical question of
SyNERION WORKFORCE MANAGEMENT (WFM)                                 “how much did the task, project or activity actually cost?”
The Synerion WFM Suite is a comprehensive workforce                 The system calculates and analyzes the amount of work
management solution. Reinforced by self-service (ESS/MSS)           hours spent on any specific task or project, to ensure that
and business intelligence tools, it forms an all-inclusive          your company maintains its profitability objectives.
solution that ensures a highly productive staff, while              It enables you to:
minimizing operational costs. From time and attendance, to
                                                                    •	 Cost track in real-time tasks and projects at employee,
business performance management, to recruitment, Synerion’s
                                                                       department, and company levels
WFM solutions provide your organization with fully integrated
and modular platforms to optimize your most valuable                •	 Keep accurate records and bill based on actual hours spent
resource: people.                                                      on a task
                                                                    •	 Compare planned vs. actual in accordance with Synerion’s
SyNERION TIMEKEEPER - TIME AND ATTENDANCE                              time and attendance and scheduling systems
Synerion’s Time and Attendance system automates and tracks          •	 Stay within budget by tracking the amount of overtime, and
essential processes, such as work hours, overtime, tardiness           take corrective action when needed
and so on. It takes into account your organization’s specific
                                                                    •	 Automatically export data to payroll.
requirements, including collective agreements, employee
pay rules, labour legislation and more. Synerion TimeKeeper
                                                                    SyNERION SChEDULING
provides a single unified view of your workforce, integrating
and interfacing with most Payroll, HRIS and ERP systems.            Synerion Scheduling facilitates the planning, setup, monitoring
With Synerion TimeKeeper you benefit from:                          and adjustment of multiple schedules to ensure adequate
                                                                    work coverage, meeting of staffing requirements, and
•	 Cost savings through precise tracking of employee                prevention of over- or under-staffing. It allows for scheduling,
   attendance to ensure accurate pay                                taking into account the workload, difference between shifts,
•	 Support of employment agreements, including global pay,          special events, labour laws, pay rules and more.
   overtime, part-time positions, shifts, and split schedules,      With Synerion Scheduling you can:
   while ensuring regulatory compliance                             •	 Identify gaps between the budget forecast and planned
•	 Reports and BI tools for efficient planning and comparisons         schedules before deviations occur, to allow for proactive
   of planned vs. actual                                               corrective action
•	 Automated business processes for enhanced productivity           •	 Reduce labour costs by assigning employees to shifts based
   and minimal errors                                                  on system recommendations
•	 Pay employees for scheduled hours or compare to actual              COMPLEMENTARy SOLUTIONS
   hours worked                                                        •	 Data	Collection
•	 Reduce risks and prevent penalties through total compliance         •	 Synerion	iBrowse	-	Self-service
   with labour laws, regulations and agreements, as well as
   an alert engine that warns of deviations from work hours,           •	 Synerion	Analytics	-	Business	Intelligence
   number of shifts, rest time between shifts, number of
   consecutive days worked, and so on.                                 Data Collection
                                                                       Our data collection covers a wide range of choice solutions
SyNERION RECRUITMENT                                                   to meet your specific needs: from web-entry to an advanced
                                                                       biometric time clock, access control systems and landline or
Synerion’s employee recruitment system captures resumes,
                                                                       mobile phones. All data collection options are completely
creates a pool of matches between applicants and job
                                                                       integrated with Synerion TimeKeeper and provide:
requirements, and flags the best candidates to meet your
organizational needs. It allows for continuous improvement             •	 Automatic recording of comings and goings of employees
of the recruitment management processes by embedding                      for increased control
workflow per job requirements, as well as by identifying               •	 Assurance of accurate and reliable data for a person’s
deviations from timetables and bottlenecks, to help you cut               identification and verification
costs, shorten time to hire, and reduce employee turnover.
Your benefits include:                                                 •	 Real time monitoring and reports from multiple locations,
                                                                          with predefined rules to increase security and prevent
•	 Shorter time to hire by automatically capturing and sorting            unauthorized access.
   resumes for quick identification of suitable applicants
•	 Reduction in costs per hire by tracking, managing and
   evaluating the different recruitment sources
•	 Ability to create a qualitative, reliable pool of applicants with
   smart filtering mechanisms and retrieval capabilities
•	 Improved quality of hiring by using bi-directional matching
   between job requirements and candidate skills
•	 Efficient management and monitoring of recruitment
   processes
•	 Streamlined communication among the various functions
   involved.


                                                                       Synerion Analytics - Business Intelligence System
Synerion ibrowse - Self-Service                                  Synerion Analytics - business Intelligence
Our Web interface system provides employees and managers         Our business intelligence system for managers analyzes
with a self-service tool that allows for the updating and        data accumulated in the Synerion systems according to Key
viewing of attendance, absence and time costing data based       Performance Indicators (KPIs). Advanced analysis capabilities,
on an authorization level mechanism. Synerion iBrowse            reports and graphic displays of integrated data are available
simplifies tasks, such as report distribution to employees,      to support your managers in making decisions that affect the
employee data updates, supervisor approvals and more.            cost, productivity, and management of your organization’s
Thus, managerial intervention is reduced drastically to save     human resources. With the availability of both historical and
time and costs and improve productivity.                         current information, organizations can determine what works
With Synerion iBrowse you have:                                  best, identify gaps, view trends, compare productivity levels
•	 Readily accessible data for direct and timely communication   and more. With Synerion Analytics you benefit from:
   between employees and managers                                •	 In-depth information across all Synerion systems to support
•	 An authorization mechanism for securely viewing and              decision making
   updating data independently                                   •	 Increased transparency through multi-dimensional graphic
•	 Improved service to employees through transparency of            displays with drill down capabilities
   personal data and savings in reporting time                   •	 Ability to track and monitor changes and trends that affect
•	 The ability to submit, track, and approve absence requests,      organizational performance
   as well as attach and save relevant documents, such as        •	 Immediate response and instant corrective action by
   medical certificates.                                            managers to issues identified as problematic
                                                                 •	 Using public folders to implement a single version of the
                                                                    truth within the organization.


                                                                 The Synerion WFM Suite provides your organization with
                                                                 lasting value to meet your short and long term needs.




AbOUT SyNERION
Synerion, formerly TimeTECH, is a company specializing
in delivering workforce management (WFM) software
solutions and services. Synerion provides organizations with
comprehensive solutions to effectively plan and manage
employee performance and optimize business processes.


                                                                 Synerion
                                                                         Formerly TimeTech
With over 25 years of workforce management experience,
Synerion has more than 5,500 installations worldwide,
tracking over 4,000,000 employees in a wide range of
                                                                            Comprehensive Workforce Management Solutions
industries. Synerion has developed a fully integrated
customizable WFM offering that supports organizations’
                                                                 Synerion North America, 7420 Airport Road,
unique requirements and maximizes business performance.
                                                                 Suite 101, Mississauga, Ontario, Canada L4T 4E5
From time and attendance, to forecasting and planning, task
                                                                 Tel. +1-905-677-7009, Toll free +1-877-816-8463
evaluation and recruitment, Synerion’s advanced modular
WFM solutions grow with your organization to provide             info@synerionwfm.com
lasting value for the short and the long term.                   www.synerionwfm.com

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Workforce Management Essentials

  • 1. Synerion™ WORKFORCE MANAGEMENT (WFM) SOLUTIONS EMPOWER WFM ESSENTIALS Synerion Formerly TimeTech Comprehensive Workforce Management Solutions
  • 2. GETTING THE FUNDAMENTALS RIGHT More than ever, escalating costs, complex work practices, • Interface with a wide range of data collection systems legislation and increasing competition are driving such as attendance clocks, Internet reporting and access organizations to seek effective workforce management (WFM) control systems. solutions. With anywhere from 20-70% of operational costs going towards labour, ensuring that productivity is optimized SyNERION AbSENCE MANAGEMENT and costs are controlled is a critical success factor. Synerion Absence Management is a powerful planning tool Achieving the right balance between productivity, efficiency that provides managers with a complete picture of employee and service requires attendance monitoring, along with absences. It enables planning and managing employee budget supervision, cost analysis and regulation compliance. absenteeism in a way that balances employee requests, Organizations with access to comprehensive workforce data in accordance with their eligibility for time-off with your are able to identify trends, budget implications, risks and other organization’s operational needs. Your benefits include: employee issues that may require intervention. • The ability to plan absences based on the organization’s operational needs WFM SOLUTIONS FOR IMPROvED PERFORMANCE • Minimal direct and indirect operational and financial Effectively managing your workforce requires planning, damage caused by absences scheduling, time capture, absence and leave management, • Protection of employees’ rights and regulation compliance as well as time and task evaluation, all managed against organizational goals and budget requirements. Synerion’s • Effective communication between employees and WFM software solution not only supports these business supervisors regarding absence requests and their approval processes, but also provides organizations with valuable or rejection data analysis through business intelligence with predefined • Alerts to prevent insufficient staff coverage due to Key Performance Indicators. This facilitates better planning, planned absences. improved workforce utilization, increased productivity and greater regulatory compliance. SyNERION TIME COSTING Synerion Time Costing answers the critical question of SyNERION WORKFORCE MANAGEMENT (WFM) “how much did the task, project or activity actually cost?” The Synerion WFM Suite is a comprehensive workforce The system calculates and analyzes the amount of work management solution. Reinforced by self-service (ESS/MSS) hours spent on any specific task or project, to ensure that and business intelligence tools, it forms an all-inclusive your company maintains its profitability objectives. solution that ensures a highly productive staff, while It enables you to: minimizing operational costs. From time and attendance, to • Cost track in real-time tasks and projects at employee, business performance management, to recruitment, Synerion’s department, and company levels WFM solutions provide your organization with fully integrated and modular platforms to optimize your most valuable • Keep accurate records and bill based on actual hours spent resource: people. on a task • Compare planned vs. actual in accordance with Synerion’s SyNERION TIMEKEEPER - TIME AND ATTENDANCE time and attendance and scheduling systems Synerion’s Time and Attendance system automates and tracks • Stay within budget by tracking the amount of overtime, and essential processes, such as work hours, overtime, tardiness take corrective action when needed and so on. It takes into account your organization’s specific • Automatically export data to payroll. requirements, including collective agreements, employee pay rules, labour legislation and more. Synerion TimeKeeper SyNERION SChEDULING provides a single unified view of your workforce, integrating and interfacing with most Payroll, HRIS and ERP systems. Synerion Scheduling facilitates the planning, setup, monitoring With Synerion TimeKeeper you benefit from: and adjustment of multiple schedules to ensure adequate work coverage, meeting of staffing requirements, and • Cost savings through precise tracking of employee prevention of over- or under-staffing. It allows for scheduling, attendance to ensure accurate pay taking into account the workload, difference between shifts, • Support of employment agreements, including global pay, special events, labour laws, pay rules and more. overtime, part-time positions, shifts, and split schedules, With Synerion Scheduling you can: while ensuring regulatory compliance • Identify gaps between the budget forecast and planned • Reports and BI tools for efficient planning and comparisons schedules before deviations occur, to allow for proactive of planned vs. actual corrective action • Automated business processes for enhanced productivity • Reduce labour costs by assigning employees to shifts based and minimal errors on system recommendations
  • 3. • Pay employees for scheduled hours or compare to actual COMPLEMENTARy SOLUTIONS hours worked • Data Collection • Reduce risks and prevent penalties through total compliance • Synerion iBrowse - Self-service with labour laws, regulations and agreements, as well as an alert engine that warns of deviations from work hours, • Synerion Analytics - Business Intelligence number of shifts, rest time between shifts, number of consecutive days worked, and so on. Data Collection Our data collection covers a wide range of choice solutions SyNERION RECRUITMENT to meet your specific needs: from web-entry to an advanced biometric time clock, access control systems and landline or Synerion’s employee recruitment system captures resumes, mobile phones. All data collection options are completely creates a pool of matches between applicants and job integrated with Synerion TimeKeeper and provide: requirements, and flags the best candidates to meet your organizational needs. It allows for continuous improvement • Automatic recording of comings and goings of employees of the recruitment management processes by embedding for increased control workflow per job requirements, as well as by identifying • Assurance of accurate and reliable data for a person’s deviations from timetables and bottlenecks, to help you cut identification and verification costs, shorten time to hire, and reduce employee turnover. Your benefits include: • Real time monitoring and reports from multiple locations, with predefined rules to increase security and prevent • Shorter time to hire by automatically capturing and sorting unauthorized access. resumes for quick identification of suitable applicants • Reduction in costs per hire by tracking, managing and evaluating the different recruitment sources • Ability to create a qualitative, reliable pool of applicants with smart filtering mechanisms and retrieval capabilities • Improved quality of hiring by using bi-directional matching between job requirements and candidate skills • Efficient management and monitoring of recruitment processes • Streamlined communication among the various functions involved. Synerion Analytics - Business Intelligence System
  • 4. Synerion ibrowse - Self-Service Synerion Analytics - business Intelligence Our Web interface system provides employees and managers Our business intelligence system for managers analyzes with a self-service tool that allows for the updating and data accumulated in the Synerion systems according to Key viewing of attendance, absence and time costing data based Performance Indicators (KPIs). Advanced analysis capabilities, on an authorization level mechanism. Synerion iBrowse reports and graphic displays of integrated data are available simplifies tasks, such as report distribution to employees, to support your managers in making decisions that affect the employee data updates, supervisor approvals and more. cost, productivity, and management of your organization’s Thus, managerial intervention is reduced drastically to save human resources. With the availability of both historical and time and costs and improve productivity. current information, organizations can determine what works With Synerion iBrowse you have: best, identify gaps, view trends, compare productivity levels • Readily accessible data for direct and timely communication and more. With Synerion Analytics you benefit from: between employees and managers • In-depth information across all Synerion systems to support • An authorization mechanism for securely viewing and decision making updating data independently • Increased transparency through multi-dimensional graphic • Improved service to employees through transparency of displays with drill down capabilities personal data and savings in reporting time • Ability to track and monitor changes and trends that affect • The ability to submit, track, and approve absence requests, organizational performance as well as attach and save relevant documents, such as • Immediate response and instant corrective action by medical certificates. managers to issues identified as problematic • Using public folders to implement a single version of the truth within the organization. The Synerion WFM Suite provides your organization with lasting value to meet your short and long term needs. AbOUT SyNERION Synerion, formerly TimeTECH, is a company specializing in delivering workforce management (WFM) software solutions and services. Synerion provides organizations with comprehensive solutions to effectively plan and manage employee performance and optimize business processes. Synerion Formerly TimeTech With over 25 years of workforce management experience, Synerion has more than 5,500 installations worldwide, tracking over 4,000,000 employees in a wide range of Comprehensive Workforce Management Solutions industries. Synerion has developed a fully integrated customizable WFM offering that supports organizations’ Synerion North America, 7420 Airport Road, unique requirements and maximizes business performance. Suite 101, Mississauga, Ontario, Canada L4T 4E5 From time and attendance, to forecasting and planning, task Tel. +1-905-677-7009, Toll free +1-877-816-8463 evaluation and recruitment, Synerion’s advanced modular WFM solutions grow with your organization to provide info@synerionwfm.com lasting value for the short and the long term. www.synerionwfm.com