1. Linking Learning and Development to Business Success through ROI Tony Wiggins Principal Workforce Capability Consultant Helping Queenslanders Build Better
2.
3.
4.
5.
6.
7.
8.
9.
10. What does it mean to learn at BSA? Just more of the same - excellent Practical - used real life examples Interactive, well-paced and informative Peer participation Facilitation, scenarios and group discussions Course exceeded expectations BSA is supportive of me using the skills I learnt
11. ROI - BSA style Smart State Workforce Strategy Leadership Development RETURN ON INVESTMENT Evaluation Strategy Learning and Development Initiative Relationship Management Organisational Capability