www.charisma.ro
www.totalsoft.ro
The assets of an enterprise can perhaps be divided into two parts: its people, and everything else.
In recognition of the importance of human assets to an enterprise, a subject now given stark new importance with the global economic crisis, we decided to come in support of HR professionals through the most powerful talent management solution on the market, Charisma HCM Talent Management.
2. Main value
Organizes, simplifies and automates complex
processes and workflows;
Cross departmental automation and
organizational processes that cover multiple
departments;
Dramatically decrease operational costs and
improves employees' effiency;
Increases the company's agility and
competitiveness;
360 view over the performance indicators;
Increases customer loyality;
Collaborative working environment, focused on
satisfying business partners’ needs;
Updates and develops customers' business needs.
Management value
Provides key reports and analysis for executives to
run business;
Reports with the ability to go from high level to
low level detail;
Comprehensive insight from all departments and
systems;
Provides executive dashboards, on-spot quick
facts and real-time notifications.
Employee’s value
Clean and friendly user interface;
Commonly performed tasks can be automated;
Can provide data from other applications and
sources;
Can access various reports from the same
interface;
Provides technical support directly from the
application interface;
Provides development methods and tools for
business flows and entities directly from the
application.
Market value
In 2012, Charisma ERP was designated as one of
the 5 strongest European B2B solutions in the
"Enterprise Vertical Market Solution" segment.
3. Charisma HCM Talent Management is the result of
many years of experience gained by supporting
companies in the capitalization of human resources.
We managed to combine advanced features with
vertical expertise, so that Charisma HCM Talent
Management would ensure a unique experience for all
users.
The solution modules. Performance
ì
Management, Skills & Competency
Management, Compensation Management,
Career & Succession Planning, Training and 360
Degree Feedback are natively integrated with
Charisma HCM;
The solution provides flexible support for both
ì
individual and organizational competency
management;
ì instant access to information about
Allows
global, national or functional business skills and
provides users with advanced analysis and
reporting features;
ìQuick and easy access via the
Internet to the solution, which is fully
0
360 Performance internationalized into over 50
Feedback Management languages;
ìAllows secure storage of
information, strictly
controlled access and
configurable workflow with
Career &
an intuitive navigation.
Succession Talent Training
Planning Management
Skills &
Compensation
Competency
Management
Management
The solution
comprises a series of
modules perfectly adapted to
HR activities, which addresses the development of the
company’s human resource potential:
ì Performance Management;
ì Compensation Management;
ì & Competency Management;
Skills
ì Training;
ì & Succession Planning;
Career
ì Feedback.
360 °
4. Performance Management
Performance Management module
works seamlessly with other
modules such as Career &
Succession Planning to help identify
people who are ready for leadership
roles or who have specific
development needs.
By integrating with Compensation
Companies and people perform better when they share aligned
Management, you can make a
goals, measure performance and reward success. Performance
visible link between individual
Management provides employees, managers and HR teams with
performance and your total pay and
the tools and insights to inspire people to perform to the best of
reward packages.
their ability.
Rewards programs help ensure the
Performance Management transforms the traditional performance
readiness and retention of your high
review, aligning the individual goals of employees to the
performers, and allow you to create
organization’s strategic objectives. Managers and employees work
a high-performance culture with
together to define, review, measure and update objectives,
well planned career paths for talent
anywhere, anytime, through intuitive, Internet-based self-service
within your organization.
portals.
4 5
5. Benefits and features
n an increased productivity
Ensures Empowers managers and HR specialists
n
Cascaded organizational objectives High-level overviews and drill-down
across functions and departments align information on locations, teams and
company, manager, team and employee individuals allow better decision-making
goals for maximum performance. for managers and HR professionals.
Enhances company performance
n Improves processes
n
The solution builds a shared vision and Assisted performance reviews facilitate
drives organizational unity. consistent, best practice evaluations,
while pre-configured reports for HR
Win-Win scenarios
n
managers support compliance and
Flexible, intuitive review processes
quality monitoring.
increase employee engagement and
simplify the administration tasks for line n time
Saves
managers and HR professionals. Comprehensive analytics and built-in
reports save time and optimize the use
n visibility
Enables
of performance data.
Comprehensive graphical views allow
managers to easily monitor n employee engagement
Raises
departmental KPIs. Collaborative planning, monitoring,
development and performance
Self-service features
n
recognition capabilities maximize
Employee and manager Self-Service
employee potential, job satisfaction and
areas help define performance plans, set
retention.
and review objectives and evaluate
outcomes. Streamlines the workflow
n
Timely reminders, prompts and
n the solution adoption
Drives
scorecards support line managers in
Multi-lingual, browser-based access
delivering effective performance
encourages employee uptake, regardless
management processes.
of their location.
6. Skills & Competency
Management
Skills & Competency Management is
a key component of Charisma HCM
Talent Management solution.
Skills & Competency Management
works alongside Training and Career
& Succession Planning modules,
helping the company plan individual
development activities and make
better-informed decisions regarding
training, promotions, redeployment
or pay and reward.
In a global economy, the competitive advantage comes from the Skills & Competency Management
ability and dedication of your people. module provides HR specialists with
a complete overview of every
Do you know what skills and competencies exist in your
individual’s abilities and potential,
organization? Will these support your company’s future strategy?
development, career planning and
Skills & Competency Management module helps you identify
remuneration. Managers can
people with the skills and competencies, qualifications, knowledge
conduct comprehensive skills
and personal qualities you need, and to plan for their development
analyses and identify potential skill
according to your organizational goals.
gaps. The library comprising over
Identifying and placing people in the right position at the right time 400 key competencies in 18 core
dramatically increases their motivation and reduces retention risk, areas allows you to profile and
avoiding recruitment costs, disruption and loss of critical evaluate any role or position,
knowledge. establishing individual and
organizational readiness.
The search and filter features
allow you to find the right
people for every position. The
search is multi-dimensional,
enabling searches not only on
skills and competencies, but any
combination of experience,
qualifications, certification,
language proficiency, mobility,
and project experience. The Best
Fit Search feature identifies
those employees that closely
match your requirements,
accelerating the selection
process and helping you find the
right person for every job.
6 7
7. Benefits and features
n your talent
Locates Mobilizes the company’s talent
n
Identifies employees with relevant or Supports international relocations by
transferable skills, qualifications and identifying and encouraging people with
experience, using a powerful search overseas ambitions to develop the skill
technology that integrates with any they need to make the move.
other HR systems.
Optimizes the workforce
n
n flexible and customized profiles
Creates Uses search features to find the best-fit
Builds your own competency models or teams and people for projects and
leverage 400 pre-defined competencies vacancies, and builds organizational
in 18 core areas, allowing you to easily bench strength through effective
profile key current and future roles. planning and development.
Identifies skill gaps
n Supports the strategic HR planning
n
Plans intelligently for promotions, Enhances leadership and vision with a
internal mobility and business growth by comprehensive overview of all
identifying future skill gaps and creates organizational talent.
needs-based recommendations for
training and development measures for
individuals or teams.
8. Compensation Management
Compensation Management module
works seamlessly with other
modules such as Performance
Management and Career &
Succession Planning, to make a
visible link between individual
performance and your total pay and
reward packages.
These practices help develop an
Competitive and flexible compensation creates happier, more organizational culture that can
motivated employees, with reduced retention risk and optimized connect each employee
financial performance. Compensation Management module performance and development with
provides executives, managers and HR teams with the tools and the appropriate salary thresholds for
insights to develop attractive, competitive and motivating an increased equity in the company
compensation structures at all levels, based on both market level and in relation to the market.
comparisons (e.g.: salary surveys) and corporate objectives.
An appropriate pay and reward
structure will not only improve your
financial performance, but also
makes it easier to attract, retain and
motivate the best talent.
Compensation Management
module allows HR employees,
line managers and executives to
work together to build a
compelling and competitive
approach to base salary pay,
bonuses, long and short term
incentives and company benefits
– the approach is simple, flexible
and transparent, as well as easy
to compare against industry
benchmarks.
8 9
9. Benefits and features
n the decision-making process
Improves Provides consistency
n
Gives executives an instant, complete Compensation reviews ensure consistent
overview of your organization‘s salary revaluation processes, while
compensation structure, helping them analysis and reporting help you create
make the right decisions based on compensation packages and action plans
accurate data. for individuals or target groups.
Balances the compensation budget
n
Ensures your company meets the
Compensation Management comprises
financial obligations with better salary
two key capabilities:
planning, tight budget control, and
appropriate merit increases with the n
Total Compensation. Builds and reviews
help of value-added data. comprehensive compensation profiles to
motivate employee performance and
n high performance
Drives
reduce retention risk. The module
Creates a compensation management
creates dynamic, in-depth compensation
strategy that links performance to
strategies covering base salaries, long
reward, engaging and motivating staff at
and short-term incentive plans, bonuses,
all levels.
health care plans, stock options and
n and retains the best talent
Finds more. Integrated reporting allows you to
Uses the latest market data and research regularly monitor internal equities and
to compare compensation across jobs, your compensation policies’ overall
industries and locations. In addition, it effectiveness. The Compensation Review
helps you benchmark your report eases annual adjustments,
compensation system to retain talented creating configurable programmes for
people and attract the best external target groups and individuals based on
talent. performance and merit scenarios.
Provides fairness and transparency
n n Compensation. Maintains your
Market
Creates consistency across teams and market competitiveness, comparing your
skill areas, with review processes that current compensation structures against
avoid internal or external imbalances real market data, with easily definable
and minimizes the retention risk. market rates via multiple surveys. With
an informed view, the company is
Increases efficiency
n
equipped to award market leading
Reduces administration costs via
salaries and benefits whilst maintaining
automated workflows, integrated
accountable, up to date outlooks on
scenario planning to analyze and adjust
compensation expenditures.
all compensation components, and
enables data roll-up throughout the
organization.
10. Training
Training Module works alongside
Performance Management and Skills
& Competency Management
modules to identify individual and
organizational development needs
against corporate objectives.
Training module also complements
Career & Succession Planning,
helping the company make better-
informed decisions about promoting
people into leadership roles.
With the help of the Training
The right training programme allows you to deliver against your skill
module, the company can fully
and competency needs by aligning training programmes to
manage all learning, training and
individual needs, corporate objectives and available budgets and
development processes, from
resources.
analyzing internal training
Training module helps the company motivate the employees and requirements to course scheduling.
secure their commitment by showing that you value them enough Workflows and reminders facilitate
to invest in their future. The solution helps you create and manage effortless, efficient planning for even
an efficient, cost-effective learning culture, based on identified the most complicated training setup.
personal and company needs. Communication between
participants and trainers occurs
Training module enables you to transform needs and requirements
automatically, encouraging a deeper
into specific training measures. The integrated reporting system and
collaboration.
advanced evaluation methods help you control training costs, focus
training needs, evaluate effectiveness and allocate your resources HR professionals benefit from
effectively. extensive analysis options and an
overview of all employee and
participant training histories. The
solution provides support for
coaching, mentoring, job
rotation, on and off the job
training, as well as other learning
formats. Employees can request
relevant training activities using
an online catalogue, with
managers approving or
amending requests.
10 11
11. Benefits and features
n
Empowers the employees: n and reports:
Analyzes
Self-managing a personal development Integrated reporting, advanced
plan allows your workforce to select evaluation and feedback methods
development activities that match enable administrators, supervisors and
identified training needs and take a employees to manage training
more active role in development requirements proactively.
planning and maintaining professional
n training:
Promotes
certifications.
An easily accessible training catalogue
n success:
Measures and self service functions for managers
Monitors individual progress against and employees encourage them to find
benchmarks, ensuring that all and select just the right development
employees, managers, HR and training activities, with an integral approval
teams understand key performance process.
indicators.
n relevance:
Increases
n
Streamlines the process: Defines internal training needs based on
Reduces administrative effort with recommendations suggested by the
workflow management for scheduling Skills & Competency Management
and automated correspondence, and module.
bulk nomination of training participants
using filter functionality.
nbudgets:
Meets
Allocates training costs accurately to
improve cost and quality control.
12. Career & Succession
Planning
Career & Succession Planning is one
of the main components of
Charisma HCM Talent Management.
The solution works seamlessly with
Skills & Competency Management
and Performance Management
modules, helping the company
establish the right development and
rewards programmes.
The solution ensures the readiness
Career & Succession Planning module manages every step of the and retention of high performers,
career and succession planning process, tracking information about and helps you create a high-
people’s future potential, past performance, career aspirations and performance culture with well
retention risk. planned career paths for talent
Comprehensive interactive analysis tools and reports provide within your organization.
invaluable input to formal talent review processes, helping to
identify talented individuals for the future, regardless of location.
Employees can clarify and record their own career preferences,
including geographic mobility, preferred next steps and any cross
functional development required, generating a balanced career
plan. Key indicators of
organizational health such as
bench strength can easily be
determined using powerful
reporting tools.
12 13
13. Benefits and features
n risk
Manages Simplifies the career and succession
n
Identifies key positions or areas of the planning processes
business vulnerable to future succession Maintains a real-time organizational
gaps and works towards low attrition to view of individual career histories and
ensure minimum disruption and risk. current and projected readiness, and
proactively identifies potential gaps in
Increases visibility
n
bench strength.
Supports management decision-making
by supplying detailed information on key Empowers and engages employees
n
positions and potential successors, Keeps your employees motivated and
including reports, charts and analysis. challenged through their personal
development and individual career
n for the future
Plans
plans, with proactive career
Builds detailed succession plans and a
development.
complete picture of your global talent
pool across critical functions, countries Improves your options
n
and regions, including talent balance The application tests out ‘What-if‘
sheets to assist talent management succession scenarios that support
reports. development of effective, agreed
succession plans.
Provides an internal view
n
Reduces the company’s dependence on
hiring external talent by identifying and
developing internal successors.
14. 360 Degree Feedback
360 Degree Feedback is another key
component of Charisma HCM Talent
Management. It supports key Talent
Management processes such as
Career & Succession planning by
identifying strengths and
development needs in people who
are ready for leadership positions or
other critical organizational roles.
The advanced features of the
Comparing self assessments with external perceptions from module ensure objectivity and
relevant stakeholders in an employee‘s working environment is a clarity and helps ensure a high-
powerful and objective way to drive development and improve performance culture with well
performance. 360 Degree Feedback module creates balanced, planned development paths for
individual assessments of potential, strengths and needs, building talent within your organization.
great pipelines of experts and leaders. The module provides clarity and
promotes objectivity regarding
360 Degree Feedback helps individuals become more aware of their
personal development and
behaviors and actions. It helps them channel their focus on building
performance improvement. It is an
upon personal strengths and on improving areas requiring
essential tool for the maximization
development. Feedback is tracked via multi-sourced, confidential
of employee performance based on
assessments from all relevant sources, including supervisors, peers,
internal and external feedback.
subordinates, partners or customers.
14 15
15. Benefits and features
n
Drives changes Preserves confidentiality
n
360 Degree Feedback provides a fully Delivers anonymous, honest and
rounded view of the strengths and needs unbiased feedback supported by
of every individual in a clear, transparent processes.
comprehensive and confidential manner.
n for excellence
Strives
Balanced and reliable information
Integrated analysis and reporting
fosters positive behavioral change and
support feedback recipients in fully
directly supports highly personalized
understanding their results and point
development.
them to actions to improve themselves.
n configurable processes
Creates Detailed, easy to understand reports
Automates processes to collect 360 help compare self-image versus the
degree feedback, from creating perception of others, forming the basis
questionnaires, selecting providers and for tailored personal development of
collecting feedback from internal and identified talent.
external stakeholders, to results analysis
Provides clear reports
n
and individual coaching programmes.
A comprehensive set of reports also
Empowers people
n enables effective planning and
Supports employees in selecting preparation of appraisal discussions,
appropriate participants by easily development planning and subsequent
selecting the feedback sources to coaching and mentoring.
include in 360 Degree programmes.
Provides efficient collaboration
n
Comprehensive evaluation
n Sophisticated scheduling and
The solution sources full internal and collaboration tools help mentors and
external feedback, including self coaches assist employees in interpreting
assessments, subordinates, team feedback and building actionable career
members, peers, customers and development plans.
management.
Provides self service features
n
Reduces complexity
n Efficient administration via Self-Service
Visual aids help feedback recipients and features reduces administrative
providers ensure that reliable feedback overheads via automated, secure
is obtained in the easiest, most efficient workflow processes.
way. In-context help guides users along
and shows them their progress, from
easily selecting appropriate feedback
providers to entering and understanding
feedback.