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2012 State of the Social TV Landscape

Social TV World Summit
@markghuneim
Social TV is a transformative platform




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   2
Social TV is Transformative because of…
1. Natural User Adoption
2. Investment & Growth: Networks, Brands, Platforms
3. Social TV drives viewership to live TV
4. Evolution of Audience Measurement: Diaries –
   Meters – Set Top Box – Social Data
5. Program-level Engagement to the Future of EPGs
6. Extends Ad Opportunities to Drive Branding and
   Commerce


Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   3
How will Social TV move through the Hype Cycle?




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   4
THE SOCIAL TV ECOSYSTEM 2011 - 2012




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   5
THE SOCIAL TV ECOSYSTEM 2011 - 2012




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   6
The Evolution of Social TV Analytics




         Baselines                Advancements                                Correlation
 •   Volume and Velocity      •    Audience Influence                    •   Predictive
 •   Sentiment 1.0            •    Actionable Insights                   •   Establish Currencies
                              •    Trends and Themes                     •   Advertising Optics
                              •    Weighted / ACR
                              •    Benchmarks and
                                   Norms
                              •    Television Classifiers




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                          7
Gartner: $3 trillion infotainment market by 2015




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   8
EPG + Social TV Data = New Discovery Experiences




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   9
Then                         Now                               Next




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.          10
Trendrr.TV History




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   11
Trendrr.TV Overview: Highlights
 • Processes and understands social TV                            Analytics & Insights
   data

 • Optimize programming, increase
   engagement

 • Developed by a team in and of the
   media industry

 • Focused on #socialTV for last 4 years,                       Curation & Publishing
   Twitter Ecosystem Partner

 • Currently working with over 50% of the
   top 50 cable networks

 • Media Partnerships: Ad Age,
   paidContent, Multichannel News,
   Mashable, Lost Remote

 • Processing 5-10 million TV tweets/day


Spring 2012 - Confidential    © 2012 Wiredset LLC. All rights reserved.                  12
Trendrr.TV - Chart




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   13
Trendrr.TV – Show Dashboard




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   14
194% Increase in YOY Broadcast Primetime Social Activity




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   15
286% Increase in YOY Social Activity for NBC




                 The Voice was the driving factor
Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   16
Traditional ratings may not tell the whole story…




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   17
The Voice has a greater social share-of-voice than ratings
share-of-voice




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   18
Which genres are the most social?




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   19
Social TV is transforming…production




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   20
Social TV is transforming…on-air / publishing




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   21
Social TV is transforming…marketing




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   22
Social TV is transforming…research




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   23
Social TV is transforming…advertising




                                 Identify and measure brand
                                 engagement opportunities
                                  93 minutes average per                 5 check-ins per day per
                                  session                                active user




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                             24
Social TV is transforming…ad sales
                                                                   Audience
                                                                   engagement to
                                                                   drive media value


                                                                          AMC references
                                                                         Trendrr.TV to cite
                                                                         Walking Dead as
                                                                            the “MOST
                                                                         TALKED ABOUT
                                                                         television show”




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                        25
Social TV is transforming…advertising

•   Targeting
•   Branding
•   Valuation
•   Effectiveness
•   Integration / Activation


Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   26
Social TV is transforming…TV watching

•   Discovery & Recommendation
•   Personalized & Shared Viewing
•   Deeper Interactive Experiences
•   Redefined Companion Experiences
•   Transmedia and Extended Narratives


Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   27
Mapping Currency


                         Now                                               Next


              Measures the                                      Measures the
                audience                                        engagement
              reach of TV                                           of TV
              programming                                       programming



Spring 2012 - Confidential     © 2012 Wiredset LLC. All rights reserved.          28
Social TV




   BRAND, USER and NETWORK OPPORTUNITIES

Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   29
Social TV is a change-agent for how:


          People                       People                               Brands
       interact with                interact with                        interact with
         television                    brands                             the people




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                   30
The brand opportunity is enabling
          compelling user experiences.

              Social data is the new creative



Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   31
The Weather Channel Social

                                               +




 Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   32
Billboard Latin Music Awards



                                               +




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   33
2012 Oscar Social Leaderboard


                                       +




                                                                  VIDEO EMBED




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.          34
Bravo Tweetracker



                                             +




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   35
The X-Factor Finale Resonates Internationally




    242 countries outside of the USA participated in the conversation
Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   36
The X-Factor Finale Resonates Internationally




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   37
Trendrr.TV UK – Charts 5/11/12 – 5/17/12
 Rank                                            Show Title

    1          Hollyoaks
    2          Britain’s Got Talent
    3          Doctor Who
    4          The Only Way is Essex
    5          Made in Chelsea
    6          Once Upon a Time UK (Ch. 5)
    7          The Voice UK
    8          Celebrity Deal or No Deal
    9          Jeremy Kyle
  10           East Enders
Spring 2012 - Confidential    © 2012 Wiredset LLC. All rights reserved.   38
Trendrr.TV UK
• The UK market favors reality programming
• Normalized for population, social TV activity in the UK is comparable to
    the US
• Top UK markets: London, Manchester, Liverpool, Newcastle, Glasgow
• 80% in the UK access Twitter via mobile*




  *Source: Twitter
Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.       39
Marketplace Challenges

             Data                Marketplace                                  User
• Ratings                    • Guidelines and                            • Incremental
  correlation                  standards                                   value
• Closed data                • MSO/EPG                                   • Discovery
                               integration
• Audience size                                                          • Choosing apps
                             • Scale                                     • Simultaneous
                             • Advertising                                 worldwide
                               extensions and                              release
                               acceptance




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                     40
Opportunities

Networks                     Brands                                      Users
• Narrative                  • Targeting                                 • Meaningful
                                                                           experiences
• Engaging                   • Valuation
  programming                                                            • Exposure to
                             • Social
                                                                           talent
• Viewer                       advertising
  feedback                                                               • Feedback




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.                   41
Social TV is the greatest, most transformative
  opportunity in the next three years for the
               television industry




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   42
Thank You
                                   @markghuneim
                               mark@wiredset.com




Spring 2012 - Confidential   © 2012 Wiredset LLC. All rights reserved.   43

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Trendrr world summit_

  • 1. 2012 State of the Social TV Landscape Social TV World Summit @markghuneim
  • 2. Social TV is a transformative platform Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 2
  • 3. Social TV is Transformative because of… 1. Natural User Adoption 2. Investment & Growth: Networks, Brands, Platforms 3. Social TV drives viewership to live TV 4. Evolution of Audience Measurement: Diaries – Meters – Set Top Box – Social Data 5. Program-level Engagement to the Future of EPGs 6. Extends Ad Opportunities to Drive Branding and Commerce Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 3
  • 4. How will Social TV move through the Hype Cycle? Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 4
  • 5. THE SOCIAL TV ECOSYSTEM 2011 - 2012 Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 5
  • 6. THE SOCIAL TV ECOSYSTEM 2011 - 2012 Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 6
  • 7. The Evolution of Social TV Analytics Baselines Advancements Correlation • Volume and Velocity • Audience Influence • Predictive • Sentiment 1.0 • Actionable Insights • Establish Currencies • Trends and Themes • Advertising Optics • Weighted / ACR • Benchmarks and Norms • Television Classifiers Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 7
  • 8. Gartner: $3 trillion infotainment market by 2015 Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 8
  • 9. EPG + Social TV Data = New Discovery Experiences Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 9
  • 10. Then Now Next Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 10
  • 11. Trendrr.TV History Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 11
  • 12. Trendrr.TV Overview: Highlights • Processes and understands social TV Analytics & Insights data • Optimize programming, increase engagement • Developed by a team in and of the media industry • Focused on #socialTV for last 4 years, Curation & Publishing Twitter Ecosystem Partner • Currently working with over 50% of the top 50 cable networks • Media Partnerships: Ad Age, paidContent, Multichannel News, Mashable, Lost Remote • Processing 5-10 million TV tweets/day Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 12
  • 13. Trendrr.TV - Chart Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 13
  • 14. Trendrr.TV – Show Dashboard Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 14
  • 15. 194% Increase in YOY Broadcast Primetime Social Activity Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 15
  • 16. 286% Increase in YOY Social Activity for NBC The Voice was the driving factor Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 16
  • 17. Traditional ratings may not tell the whole story… Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 17
  • 18. The Voice has a greater social share-of-voice than ratings share-of-voice Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 18
  • 19. Which genres are the most social? Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 19
  • 20. Social TV is transforming…production Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 20
  • 21. Social TV is transforming…on-air / publishing Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 21
  • 22. Social TV is transforming…marketing Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 22
  • 23. Social TV is transforming…research Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 23
  • 24. Social TV is transforming…advertising Identify and measure brand engagement opportunities 93 minutes average per 5 check-ins per day per session active user Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 24
  • 25. Social TV is transforming…ad sales Audience engagement to drive media value AMC references Trendrr.TV to cite Walking Dead as the “MOST TALKED ABOUT television show” Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 25
  • 26. Social TV is transforming…advertising • Targeting • Branding • Valuation • Effectiveness • Integration / Activation Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 26
  • 27. Social TV is transforming…TV watching • Discovery & Recommendation • Personalized & Shared Viewing • Deeper Interactive Experiences • Redefined Companion Experiences • Transmedia and Extended Narratives Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 27
  • 28. Mapping Currency Now Next Measures the Measures the audience engagement reach of TV of TV programming programming Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 28
  • 29. Social TV BRAND, USER and NETWORK OPPORTUNITIES Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 29
  • 30. Social TV is a change-agent for how: People People Brands interact with interact with interact with television brands the people Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 30
  • 31. The brand opportunity is enabling compelling user experiences. Social data is the new creative Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 31
  • 32. The Weather Channel Social + Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 32
  • 33. Billboard Latin Music Awards + Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 33
  • 34. 2012 Oscar Social Leaderboard + VIDEO EMBED Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 34
  • 35. Bravo Tweetracker + Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 35
  • 36. The X-Factor Finale Resonates Internationally 242 countries outside of the USA participated in the conversation Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 36
  • 37. The X-Factor Finale Resonates Internationally Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 37
  • 38. Trendrr.TV UK – Charts 5/11/12 – 5/17/12 Rank Show Title 1 Hollyoaks 2 Britain’s Got Talent 3 Doctor Who 4 The Only Way is Essex 5 Made in Chelsea 6 Once Upon a Time UK (Ch. 5) 7 The Voice UK 8 Celebrity Deal or No Deal 9 Jeremy Kyle 10 East Enders Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 38
  • 39. Trendrr.TV UK • The UK market favors reality programming • Normalized for population, social TV activity in the UK is comparable to the US • Top UK markets: London, Manchester, Liverpool, Newcastle, Glasgow • 80% in the UK access Twitter via mobile* *Source: Twitter Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 39
  • 40. Marketplace Challenges Data Marketplace User • Ratings • Guidelines and • Incremental correlation standards value • Closed data • MSO/EPG • Discovery integration • Audience size • Choosing apps • Scale • Simultaneous • Advertising worldwide extensions and release acceptance Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 40
  • 41. Opportunities Networks Brands Users • Narrative • Targeting • Meaningful experiences • Engaging • Valuation programming • Exposure to • Social talent • Viewer advertising feedback • Feedback Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 41
  • 42. Social TV is the greatest, most transformative opportunity in the next three years for the television industry Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 42
  • 43. Thank You @markghuneim mark@wiredset.com Spring 2012 - Confidential © 2012 Wiredset LLC. All rights reserved. 43