MIS in retail sector.

1. Presented by:-
Tripti Upadhyay
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2.  Retail means selling goods and services in small quantities
directly to customers.
 Retail word is derived French word retailer means to cut
off a piece.
 The Indian retail market is the fifth largest retail
destination all across the globe.
 It has been ranked as the most attractive emerging
market for investment in the retail sector in 2009
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3.  Retailing in India was at opening stage in 1995.
 The entire Gross Domestic Product (GDP) of India, the
share of retail trade was between 8-10 per cent in 2007, it
touched around 12 per cent in 2009 and is expected to touch
over 22 per cent by the end of 2011.
 The value of India's retail market has touched US$ 511
billion in 2008.

India's retail sector is estimated to touch US$ 833 billion by
2013 and US$ 1.3 trillion by 2018, with a compound annual
growth rate (CAGR) of 10% - which is quite lucrative.
 The Indian consumer (retail) market, in all probability, will
grow four times by 2025.
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6.  Future Group(Pantaloon)
 Reliance Retail
 Aditya Birla Group(More)
 Subhiksha
 Big Bazaar
 Tata Group
 Bharti Mart
 Heratiage Group
IT in Retail Sector 6
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7.  Reliance Fresh
 Reliance Trend
 Reliance Automobiles
 Reliance footwear….etc
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8. Vision:- To generate inclusive growth and prosperity for
farmers, vendor partner, small shopkeepers and consumers.
 Successful organized retail company in India that Materially
enhances the quality of life of every Indian.
MISSION:- Growth through value creation.
QUALITY POLICY:- To deliver the best quality to the
customer at lowest price.
 Over Target Turnover - Rs. 100,000 Cr. by 2010
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IT in Retail Sector 8

9.  Innovation is happening not just at the backend, but
also at the customer facing end. It’s taking place all
over, right from where the customer enters a store to
the point where he leaves.
 Computerized billing- Accounting, Billing, Value
Added Tax (VAT), Income tax.
 Bar code reader, sensor..etc
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10. IT in Retail Sector 6/27/2012 10

11.  Operational efficiency through better management of supply
chain, inventory and store.
 Improved productivity through automation, e.g. use of POS
 Enhanced customer experience through use of kiosks, mobile
POS, digital signage
 Consistency in business process
 Transparency in business process
 Increased ROI
 Easy tracking of inventory and leakage
 Enables cross selling other products
 Allows performance management across locations, categories,
etc.
 Extends geographical reach
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12.  Customer identification using RFID: This involves
identifying customers by issuing them smart cards
embedded with smart chips. These cards would be
RFID enabled and would give information regarding
the customer like his preferences, shopping behavior
etc.
 E-Catalog based selling: Here a limited range of
merchandise is available in-store, while the range of a
hyper format is made available through self browse
kiosks.
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13.  Mobile Point of Sale (POS): This would enable the
purchase of goods while putting them in a shopping
cart. The customer would be spared the hassle of
standing in long queues.
 Digital Signage: Static signboards have not proved
beneficial in terms of helping a customer track a
product. Digital signboards integrated with an
automated tracking system can make this easier.
 Intelligent database: A detailed database of the
customer is made available online and helps the
retailer understand a particular customer’s buying
characteristics.
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14.  Extended Announcement System / Extended Area
Service(EAS) is designed to help retailers prevent
losses due to external theft - India's most significant
challenge impacting retailer profitability and
inhibiting future growth. Employee theft represented
the second largest source of inventory loss at 20%.
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15.  Radio-frequency identification (RFID) –
Active tag-
Can be read from long- range distance of more than
100 feet.
Passive tag-
Can be read from short- range distance of
approximately 5-10feet.
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16.  Merchandise for sale (with tags being applied to
individual items)
 Store property (shopping carts, computers,etc.)
 People (shoppers and employees identified by their
RFID tagged Loyalty cards, badges, uniform,etc)
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17.  Warehouse and distribution productivity
 Retail and point of sale productivity
 Improving customer services
 Shrinkages reduction
 Promotional execution improvement
 Capital asset tracking and management
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18.  E-Retail- an E-trailer is a retailer that primarily uses
the internet as a medium for customer to shop for
goods or services provided.
 pure plays e.g. dell , amazon.com
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19.  End use product customizations
 Comparison shopping
 Contextual shopping help
 VoIP
 Data feeds
 Podcasts
 Aggregation mechanisms
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20.  M-commerce
 Inclusivity
 Normalization
 Diversification
 Sophistication
 Exclusivity
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21.  Solutions
 For services sales and marketing
 Complete management of physical assets and
infrastructure including procurement, installation and
start-up
 Sales and operations planning
 Promotion optimization app- to make more informed
promotion decision, forecasting, assess, business values
 Markdown optimization app-exact frequency, timing and
depth of market clearance, pricing or markdown
 services
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22.  Oracle retail-analytics based application
 Bi-fusion reporting and data warehousing
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23.  Trends signaling the future
 Fujitsu inventions for retail
 Self-checkout systems. electronic self- labeling and
fraud detection system.
 U-scan-the worlds mostly widely used self-checkout
system
 Loss prevention software
 Retail direction software- end to end pos and retail
merchandisind management platform for specialty
retailers
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24.  Zebra Technologies- Palm-size mobile receipt printer
 An unattended delivery services
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