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Tristian Lacroix
                     IndoorLBS, LLC

                    October 27, 2011


The Great Indoors

LBS DEVELOPER DAY: FOCUS ON INDOOR
FOCUS ON THE INDOOR


                     Mall         Airport   Subway




                Convention Hall   Garage    Campus




                  Retail Store    Casino    Stadium


95%   of consumer purchases are made
      at brick and mortar locations
TIMELINE
IndoorLBS has been reporting since 2003. There are at least 100 companies today
working in indoor location, maps, tracking, and navigation.




                                                                Consolidation needed?




                                                                                  # of companies
                                              2010 2011         2012 2013 2014
               2004 2005 20 06 2007 2008 2009
1999.. 2003
THE BEGINNINGS - 1999




               •    Talented team (Ex-Autodesk Experts)
               •    Technology ready? (no indoor position)
               •    Devices not ready
               •    Consumers not ready
               •    Brands/Retailers not ready
VERTICALS FOR INDOOR

Ò  Retail (big box retailers, malls)
Ò  Travel (airports, subways)

Ò  Security

Ò  Safety

Ò  Enterprise (asset tracking)

Ò  Universities

Ò  Entertainment (museums, casinos, arenas)
RETAIL
 Businesses                                              Consumers
 Ò  $500B retail commerce will be                       Ò  Don’t want to wait 1+ business
     conducted on mobile phones by                           days to receive an eCommerce
     2015                                                    purchase – they want the
 Ò  70% of all brand / purchase                             opportunity to experience it
     decisions are made in-store (ABI, IDC                   immediately, and buy it NOW.
     Retail)                                             Ò  Increasingly looking to their
 Ò  Loss of business:                                       mobiles for shopping: finding the
        É    83% of shoppers say they have trouble          store, product, deal, directions,
              finding things while shopping in store.        price comparison, etc.
        É    Over 20% of shoppers claim they leave a        É    79% of smartphone owners use
              store without buying everything on their             them to help with shopping
              list because of difficulty finding items
                                                             É    73% of shoppers with smartphones
 Ò    87% of retailers see value in using                         favor using them to handle simple
       smartphones to drive traffic to the                         tasks in stores (e.g., finding a
                                                                   product) compared with 15% who
       store compared with 65% last year                           favor interaction with an employee
       (RSR Research)
(c) Indoor LBS
TRAVEL
Ò    Improve customer service
       É    Way-finding inside terminals (reduce stress)
       É    Passengers can plan their time inside airport and get info
             on gates, shops, restaurants and other services in a fun
             and interactive way
Ò    Monetize the opportunity
       É    Target layover passengers with offers to buy products or
             services
SECURITY

 Ò  Airportsecurity
 Ò  Federal, state, and local law enforcement

 Ò  Parolee tracking




(c) Indoor LBS
SAFETY

 Ò  DHS    Geospatial Location Accountability and
       Navigation System for Emergency Responders
       (GLANSER)




(c) Indoor LBS
ECOSYSTEM

App



Map Server
API



Ads



Map



Location
SOLUTION COMPONENTS

             Location



          Indoor Map



                 App


                        Store Inventory
             Content



            Analytics



(c) Indoor LBS
COMMERCIAL SOLUTION EXAMPLE:
End-User gets an app with:  Customer (Retail Store) gets:
Ò  Recipes                 Ò  Happy customers

Ò  Shopping List           Ò  In-store ad network

Ò  Product Recommendations Ò  Fill brand’s need to connect with shoppers

Ò  Product Search              (drive a product into shoppers’ shopping list)
Ò  Store Map               Ò  Analytics

Ò  Turn-by-turn Routing

Ò  Coupons/Offers


                                                        “This solution is another
                                                         way that Schnucks can
                                                        help ensure every visit to
                                                       our stores is a spectacular
                                                             shopping trip.”



(c) Indoor LBS
CUSTOMER ADOPTION
BIO
Tristian E. Lacroix is the Managing Partner, VP Marketing &
Business Development, at IndoorLBS, LLC. He has over 10
years of business development, marketing, and sales
experience. He has worked for international Fortune
100/500 brands and is applying LBS technology to help
them better engage with the consumer.

IndoorLBS, LLC is a consulting company doing research,
product & business development, and go to market
related to location-aware technologies and solutions.

tristian@indoorlbs.com

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Indoor LBS Navteq Focus On The Indoor

  • 1. Tristian Lacroix IndoorLBS, LLC October 27, 2011 The Great Indoors LBS DEVELOPER DAY: FOCUS ON INDOOR
  • 2. FOCUS ON THE INDOOR Mall Airport Subway Convention Hall Garage Campus Retail Store Casino Stadium 95% of consumer purchases are made at brick and mortar locations
  • 3. TIMELINE IndoorLBS has been reporting since 2003. There are at least 100 companies today working in indoor location, maps, tracking, and navigation. Consolidation needed? # of companies 2010 2011 2012 2013 2014 2004 2005 20 06 2007 2008 2009 1999.. 2003
  • 4. THE BEGINNINGS - 1999 •  Talented team (Ex-Autodesk Experts) •  Technology ready? (no indoor position) •  Devices not ready •  Consumers not ready •  Brands/Retailers not ready
  • 5. VERTICALS FOR INDOOR Ò  Retail (big box retailers, malls) Ò  Travel (airports, subways) Ò  Security Ò  Safety Ò  Enterprise (asset tracking) Ò  Universities Ò  Entertainment (museums, casinos, arenas)
  • 6. RETAIL Businesses Consumers Ò  $500B retail commerce will be Ò  Don’t want to wait 1+ business conducted on mobile phones by days to receive an eCommerce 2015 purchase – they want the Ò  70% of all brand / purchase opportunity to experience it decisions are made in-store (ABI, IDC immediately, and buy it NOW. Retail) Ò  Increasingly looking to their Ò  Loss of business: mobiles for shopping: finding the É  83% of shoppers say they have trouble store, product, deal, directions, finding things while shopping in store. price comparison, etc. É  Over 20% of shoppers claim they leave a É  79% of smartphone owners use store without buying everything on their them to help with shopping list because of difficulty finding items É  73% of shoppers with smartphones Ò  87% of retailers see value in using favor using them to handle simple smartphones to drive traffic to the tasks in stores (e.g., finding a product) compared with 15% who store compared with 65% last year favor interaction with an employee (RSR Research) (c) Indoor LBS
  • 7. TRAVEL Ò  Improve customer service É  Way-finding inside terminals (reduce stress) É  Passengers can plan their time inside airport and get info on gates, shops, restaurants and other services in a fun and interactive way Ò  Monetize the opportunity É  Target layover passengers with offers to buy products or services
  • 8. SECURITY Ò  Airportsecurity Ò  Federal, state, and local law enforcement Ò  Parolee tracking (c) Indoor LBS
  • 9. SAFETY Ò  DHS Geospatial Location Accountability and Navigation System for Emergency Responders (GLANSER) (c) Indoor LBS
  • 11. SOLUTION COMPONENTS Location Indoor Map App Store Inventory Content Analytics (c) Indoor LBS
  • 12. COMMERCIAL SOLUTION EXAMPLE: End-User gets an app with: Customer (Retail Store) gets: Ò  Recipes Ò  Happy customers Ò  Shopping List Ò  In-store ad network Ò  Product Recommendations Ò  Fill brand’s need to connect with shoppers Ò  Product Search (drive a product into shoppers’ shopping list) Ò  Store Map Ò  Analytics Ò  Turn-by-turn Routing Ò  Coupons/Offers “This solution is another way that Schnucks can help ensure every visit to our stores is a spectacular shopping trip.” (c) Indoor LBS
  • 14. BIO Tristian E. Lacroix is the Managing Partner, VP Marketing & Business Development, at IndoorLBS, LLC. He has over 10 years of business development, marketing, and sales experience. He has worked for international Fortune 100/500 brands and is applying LBS technology to help them better engage with the consumer. IndoorLBS, LLC is a consulting company doing research, product & business development, and go to market related to location-aware technologies and solutions. tristian@indoorlbs.com