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Online Shopping: The 
Impact of Videos on 
Conversion Rates 
Digital Cherry 
Digital Cherry 24 Payton St 
Stratford-upon-Avon, 
Warwickshire CV37 6UA 
info@digitalcherry.co.uk
The world of online commerce grows with each passing year, and 
maximising conversion rates is one of the most discussed topics in the 
industry. The general consensus among experienced marketers in the 
industry is that video marketing is one of the most powerful tools 
available for helping with this goal. 
Just how does a well-designed video affect a website’s conversion 
rates? Several statistics and research findings answer the question. 
1. Improved trust –Visitors are more likely to trust companies that provide a video 
showing their company background on their site, and many say that they are more 
comfortable buying from a business after watching the said video. For some, a video 
appears more authoritative and genuine than pure text descriptions. 
2. More effective landing pages – Adding a video to the landing pages of 
several websites resulted in a significant increase in conversion rates for that 
page. Showing a video demonstrating the relevant product or service, and 
including important information in it, often serves as the final push that 
potential customers need.
3. Better click-through rates – In some tests, introductory emails that 
contain a video experienced a click-through rate that was almost double 
that of those without. Considering that this is one of the first points of 
contact between a potential customer and the business, this is a large 
benefit. 
4. Higher information retention –Videos are extremely effective at 
conveying information, and research from Forrester even states that a 
minute of video is worth 1.8 million words. Customers are far more likely 
to understand the value of a company through a well-designed video than 
through text.
5. Lower bounce rates – Studies show that pages with videos encourage 
visitors to stay longer than those without. Not only is this engagement good 
for increasing conversion, it also has a measurable effect on a website’s 
search rankings. 
These facts point to one conclusion: video marketing helps convert visitors 
into customers. As time goes on, it is likely that video will have an even larger 
role in driving sales. 
Sources: 
http://www.digitalcherry.co.uk/video/ 
http://www.techjournal.org/2012/05/a-picture-is-worth-1000-words-an-online-video- 
is-worth-1-8-million/ 
http://blogs.forrester.com/james_mcquivey/12-05-23- 
apples_coming_plan_to_take_over_the_tv_business

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Digitalcherry.co.uk

  • 1. Online Shopping: The Impact of Videos on Conversion Rates Digital Cherry Digital Cherry 24 Payton St Stratford-upon-Avon, Warwickshire CV37 6UA info@digitalcherry.co.uk
  • 2. The world of online commerce grows with each passing year, and maximising conversion rates is one of the most discussed topics in the industry. The general consensus among experienced marketers in the industry is that video marketing is one of the most powerful tools available for helping with this goal. Just how does a well-designed video affect a website’s conversion rates? Several statistics and research findings answer the question. 1. Improved trust –Visitors are more likely to trust companies that provide a video showing their company background on their site, and many say that they are more comfortable buying from a business after watching the said video. For some, a video appears more authoritative and genuine than pure text descriptions. 2. More effective landing pages – Adding a video to the landing pages of several websites resulted in a significant increase in conversion rates for that page. Showing a video demonstrating the relevant product or service, and including important information in it, often serves as the final push that potential customers need.
  • 3. 3. Better click-through rates – In some tests, introductory emails that contain a video experienced a click-through rate that was almost double that of those without. Considering that this is one of the first points of contact between a potential customer and the business, this is a large benefit. 4. Higher information retention –Videos are extremely effective at conveying information, and research from Forrester even states that a minute of video is worth 1.8 million words. Customers are far more likely to understand the value of a company through a well-designed video than through text.
  • 4. 5. Lower bounce rates – Studies show that pages with videos encourage visitors to stay longer than those without. Not only is this engagement good for increasing conversion, it also has a measurable effect on a website’s search rankings. These facts point to one conclusion: video marketing helps convert visitors into customers. As time goes on, it is likely that video will have an even larger role in driving sales. Sources: http://www.digitalcherry.co.uk/video/ http://www.techjournal.org/2012/05/a-picture-is-worth-1000-words-an-online-video- is-worth-1-8-million/ http://blogs.forrester.com/james_mcquivey/12-05-23- apples_coming_plan_to_take_over_the_tv_business