1. Which would you
rather have, a trainer,
or a talented learning
& development pro
who can inspire,
motivate, and generally
mobilize your staff to
contribute to your
Mission and Vision?
Well if you prefer the
latter, then explore my
background and
experience to see how
my talent can
contribute to your
goals and objectives as
they relate to learning
and professional
development.
A Visual (and Vocal) Resume for
Learning & Development Pro
Bob Turel
Bob Turel, Training Specialist and Distinguished Toastmaster

2. Summary of Qualifications
15+ years in:
Needs assessments
Instructional design
Training delivery
7+ years in:
Performance coaching
Career counseling
2+ years in Succession Planning

3. Current Mission
1995 – Present Training Coordinator City of St. Petersburg
(Municipal Government)
• Responsible for needs assessments,
research, design, development, and delivery
of all interpersonal skills training for 3,000+
employee organization.
• Provide performance coaching, career
counseling, and succession planning services.

4. City of St. Petersburg, Florida
Achievements and ROI
in Human Resources and Water Resources Departments
Accomplishments Results
1. Created and redesigned 1. Increased enrollments more
more than 50 interpersonal than 60%.
skills courses.
2. Standardized customer
2. Created and delivered a
specialized customer service service training for entire
workshop to more than 1,600 organization, with customized
city employees, including a emphasis on public sector
management reinforcement culture.
module. 3. Reduced incidences of less-
3. Consulted with 10 than-quality service by 20%
department heads to design, in participating departments.
develop, and administer a
customer satisfaction survey.
Continued on next slide

5. City of St. Petersburg
Achievements and ROI
in Human Resources and Water Resources Departments
Accomplishments Results
4. Initiated the departmental 4. Increased requests for
training coordinator concept customized training by
throughout entire city departments at least 55%.
organization. 5. Improved presentation and
5. Created the first public speech-making competency
speaking university for all city of more than 250 city
employees. employees, including a
6. Regularly engaged as mayor and city administrator.
performance coach with first- 6. Improved communications
line supervisors, middle-level between staff and
managers, and frontline management, and fostered
employees. stronger team work.
Continued on next slide

6. City of St. Petersburg
Achievements and ROI
in Human Resources and Water Resources Departments
Accomplishments Results
7. Created first leadership 7. Provided universally
university for all city recognized best practices for
employees. front-line staff, supervisors
and managers.
8. Created the first safety
training CBT for Water 8. Provided viable alternative to
Resources field staff. classroom learning and
reduced overtime for required
9. Completely revised 17 safety safety training.
training courses.
9. Provided more professionally
polished training materials for
the safety trainer.

7. Additional Strengths
Education
Fairleigh Dickinson University
MBA Personnel Admin./Org. Psych.
Certifications
Memberships
Interaction Management
Instructor

8. Work Samples & Feedback
Find out what my
customers say about their Peek in on a
learning experiences classroom experience
I am facilitating
“Bob Turel is an extremely high energy, detailed oriented, quick
witted, hard working, honest individual. Any company who adds him
to their workforce is truly adding to their best assets. He will get the
job done to the very best of his ability and generate the most This clip shows the opening moments in our
positive 'air' to everyone around him. If you can hire him you will Public Speaking workshop series:
NOT be sorry! He has trained me in many classes over a long
period of time, and I have learned much from him. He makes all the
classes no matter what the material is the most interesting. I was http://www.youtube.com/watch?v=VXFBs-oZc4M
always thankful that he was the 'teacher guy'. We will truly miss him
here and it is our loss.” July 10, 2009
Laura McKanna, Programmer Analyst, City of St. Petersburg
worked with Bob at City of St. Petersburg This clip shows a snippet from a speech
“Bob is a skilled training professional who possesses a keen evaluations workshop at a Toastmasters
awareness of issues and challenges that are prevalent in the work
environment and is able to assist in meeting those challenges with
Learning Institute:
grace and imagination. He is a well-rounded individual and can
eloquently communicate his ideals at all levels of an organization http://www.youtube.com/watch?v=m__AaQn9zps
(from top to bottom). His organizational and polished communication
skills are among his many talents that stand out. Bob would be a
welcome addition to any organization.” July 1, 2009
Sharon Welch, Systems Development Manager, City of St.
Petersburg
worked with Bob at City of St. Petersburg
For more visit this web site http://www.linkedin.com/in/trainerguy

9. Contact Information
Home: (727) 360-0195
Cell: (727) 517-5753
mailto:bob.turel@gmail.com