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           TWITTERSPHERE #ausvotes
           AUGUST 2012




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WHAT IS TWITTER?                                                                            2

        •      Twitter is a microblogging technology

        •      Handle: is your Twittername beginning with the @symbol

        •      Tweets: are statements of 140 characters shared in the Twittersphere

        •      Followers: are people on Twitter who subscribe to receive your tweets

        •      Following: are the people whose tweets you have subscribed to receive on
               your feed

        •      Hashtags (#): are a key word added to a tweet which allows a community to
               form around a topic for information and discussion

        •      Retweet is one of your tweets that a follower has forwarded to their followers

        •      @replies: are direct responses to your tweet, using your handle like an
               address

        •      Direct Messages: are hidden emails you can send to your followers



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WHO IS USING IT – THE TWITTERATI?                                                                5


        •      Celebrities

        •      Public personalities such as politicians, activists, journalists, academics, public
               intellectuals

        •      Citizens

        •      Businesses, NGO’s and organisations (Amnesty etc)

        •      Joke/amusing (Kim Kierkegaardashian – Kierkergaard mashed with KK)

        •      Spam/adult

        •      Twitter can adapt to different needs for different personalities




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6
    THE SIX ELEMENTS OF HUMAN BEHAVIOUR THAT DRVE SOCIAL MEDIA

    (http://www.businessesgrow.com/2012/02/21/the-six-elements-of-human-behavior-that-
    drive-social-media/)

      •      Altruism

      •      Hedonism

      •      Homophily

      •      Memetics

      •      Narcissism

      •      Tribalism

      •      Can we think of any more? FOMO, Crowdpleasing/approval




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TRENDING                                                                                7



   •      Twitter monitors the use of hashtags and if they become popular enough, they
          become a ‘trend’

   •      Twitter lists topics that are trending on the left of the screen

   •      Users can click on a trend and see the conversation that is taking place around
          it

   •      Users can use trends to find like-minded users to follow


                                                                            TRENDS




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ALGORITHMS, SPAMBOTS AND KLOUT                                                            8


      •      Trends and suggested followees are determined by algorithms

      •      If a hashtag is mentioned by enough people to become popular, it is ‘trending’

      •      Trending is personalised according to your interests. This
             was changed to make trending more relevant due to
             excessive Bieber

      •      Why do random people follow me on Twitter?

      •      Visit:

             https://twitter.com/Horse_ebooks

      •      Klout 3rd party app: ‘social influence score’ (uses other platforms too)

      •      Problem with Twitter: ‘too much noise’. Users have followed so many
             accounts that they can no longer understand their own feeds




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HEY ‘TRENDING’ SOUNDS A BIT LIKE MARKETING -                                    9

    #ausvotes AND TWITTER AS A SOCIAL RESEARCH TOOL


   •      Visit: Twitter followers for sale on ebay

          http://www.ebay.com.au/sch/i.html?_from=R40&_trksid=p3984.m570.l1313&
          _nkw=twitter+followers&_sacat=See-All-Categories

   •      Can they be used effectively?

   •      #ausvotes hashtag is the community for Australian political discussion.

   •      Visit: #ausvotes

          https://twitter.com/#!/search/?q=%23ausvotes&src=hash




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BRUNS’ #ausvotes DATASET                                                           10



    •       Article is example of gleaning information from a dataset

    •       Apps for gleaning data from Twitter include Twapperkeeper, Gawk and
            Wordstat

    •       Fields analysed in the 2010 #ausvotes dataset were mentions, retweets,
            @replies and connectivity

    •       Problems with the dataset: inability to capture follow-on discussion and
            retweet fakery.




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BRUNS’ #ausvotes STATS                                                                     11



    •       #ausvotes tweets spike around big election events: election day, the debate,
            some policy announcements

    •       An average of 22% of tweets contained URL’s

    •       33% were retweets and 20% were @replies – ie. over 50% were responses

    •       Tweets around the big events were directed to the public discussion

    •       During breaking news such as a flood, @replying is less statistically prevalent

    •       Abbott is mentioned more than Gillard, Gillard had most traffic

    •       Twitter users particularly interested in NBN – stats reflect Twitter demographic




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OVERALL…                                                                                     12



    •       Stats may be of interest to political pollsters though it seems Twitter discussion
            is not driven by the direction of politicians

    •       #ausvotes was engaged with itself as a public


    •       Bruns concluded from the above information that #ausvotes was “subcultural
            and fannish”, ie. subversive and parodic


    •       Users of #ausvotes are ‘hardcore’ or ‘diehard’. Also internet and Twitter users,
            hashtag users.


    •       Formerly unconnected people meeting over hashtags? Possibly not, but at
            least the group might encourage new voices




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LEADERS’ AND JOURNALISTS’ DATA                                                               13



    •       The two nodes in the network which received the most amount of traffic
            (replies and retweets) were Latika Bourke and Annabel Crabb

    •       These two journalists had the highest betweenness centrality, which is a type
            of data representation or data visualisation that is becoming very popular on
            the web.

    •       Betweenness centrality is based on the frequency with which a node is the
            shortest point between two nodes in a dataset

    •       In this case continued use of an ‘information conduit’ would indicate some
            faith in it

    •       This kind of data visualisation is forming the heart of what they are calling data
            journalism

    •       Watch

            http://www.youtube.com/watch?v=YaGqOPxHFkc&feature=related


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CONCLUSIONS                                                                         14



    •       The article displays the potential for Twitter for infometrics.

    •       More conclusions will be able to be reached as the data becomes older

    •       The main potential for Twitter is enabling non-geographic communities and
            live news gathering which have discursive aspects rather than a top-down
            generation

    •       A study from a German election concluded that statistical dominance of
            mentions of a leaders name was enough to predict outcome – not so in this
            case




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QUESTIONS AND THOUGHTS                                                                    15




    •       Do the statistics and infographics tell us much about people in general, people
            who use Twitter, or not much about people at all?

    •       What does the fuss around ‘trending’ really mean? Is popularity necessarily
            admirable or desirable? What does it obscure?

    •       Is the organisation of progressive movements the real indicator of Twitter’s
            democratic potential, or is the information it generates just more ‘tyranny of
            the majority’?

    •       Need to consider infometrics in terms of epistemology – stay alert

    •       Discussion question: remember the 6 reasons for using social media I showed
            before in relation to data journalism. What do you think we need to keep in
            mind about the relationship between complex motivations and data?

                                                                     THANK YOU



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THIS IS THE PAGE TITLE                               And this is the subtitle                           16



                                                      Column Header         Column Header   Column Header

                   List Item Title                      Section Item         Section Item    Section Item




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Twitter Data Analysis Insights

  • 1. 1 TWITTERSPHERE #ausvotes AUGUST 2012 Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 2. WHAT IS TWITTER? 2 • Twitter is a microblogging technology • Handle: is your Twittername beginning with the @symbol • Tweets: are statements of 140 characters shared in the Twittersphere • Followers: are people on Twitter who subscribe to receive your tweets • Following: are the people whose tweets you have subscribed to receive on your feed • Hashtags (#): are a key word added to a tweet which allows a community to form around a topic for information and discussion • Retweet is one of your tweets that a follower has forwarded to their followers • @replies: are direct responses to your tweet, using your handle like an address • Direct Messages: are hidden emails you can send to your followers Company Proprietary and Confidential Copyright Info Goes Here Just Like This
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  • 5. WHO IS USING IT – THE TWITTERATI? 5 • Celebrities • Public personalities such as politicians, activists, journalists, academics, public intellectuals • Citizens • Businesses, NGO’s and organisations (Amnesty etc) • Joke/amusing (Kim Kierkegaardashian – Kierkergaard mashed with KK) • Spam/adult • Twitter can adapt to different needs for different personalities Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 6. 6 THE SIX ELEMENTS OF HUMAN BEHAVIOUR THAT DRVE SOCIAL MEDIA (http://www.businessesgrow.com/2012/02/21/the-six-elements-of-human-behavior-that- drive-social-media/) • Altruism • Hedonism • Homophily • Memetics • Narcissism • Tribalism • Can we think of any more? FOMO, Crowdpleasing/approval Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 7. TRENDING 7 • Twitter monitors the use of hashtags and if they become popular enough, they become a ‘trend’ • Twitter lists topics that are trending on the left of the screen • Users can click on a trend and see the conversation that is taking place around it • Users can use trends to find like-minded users to follow TRENDS Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 8. ALGORITHMS, SPAMBOTS AND KLOUT 8 • Trends and suggested followees are determined by algorithms • If a hashtag is mentioned by enough people to become popular, it is ‘trending’ • Trending is personalised according to your interests. This was changed to make trending more relevant due to excessive Bieber • Why do random people follow me on Twitter? • Visit: https://twitter.com/Horse_ebooks • Klout 3rd party app: ‘social influence score’ (uses other platforms too) • Problem with Twitter: ‘too much noise’. Users have followed so many accounts that they can no longer understand their own feeds Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 9. HEY ‘TRENDING’ SOUNDS A BIT LIKE MARKETING - 9 #ausvotes AND TWITTER AS A SOCIAL RESEARCH TOOL • Visit: Twitter followers for sale on ebay http://www.ebay.com.au/sch/i.html?_from=R40&_trksid=p3984.m570.l1313& _nkw=twitter+followers&_sacat=See-All-Categories • Can they be used effectively? • #ausvotes hashtag is the community for Australian political discussion. • Visit: #ausvotes https://twitter.com/#!/search/?q=%23ausvotes&src=hash Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 10. BRUNS’ #ausvotes DATASET 10 • Article is example of gleaning information from a dataset • Apps for gleaning data from Twitter include Twapperkeeper, Gawk and Wordstat • Fields analysed in the 2010 #ausvotes dataset were mentions, retweets, @replies and connectivity • Problems with the dataset: inability to capture follow-on discussion and retweet fakery. Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 11. BRUNS’ #ausvotes STATS 11 • #ausvotes tweets spike around big election events: election day, the debate, some policy announcements • An average of 22% of tweets contained URL’s • 33% were retweets and 20% were @replies – ie. over 50% were responses • Tweets around the big events were directed to the public discussion • During breaking news such as a flood, @replying is less statistically prevalent • Abbott is mentioned more than Gillard, Gillard had most traffic • Twitter users particularly interested in NBN – stats reflect Twitter demographic Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 12. OVERALL… 12 • Stats may be of interest to political pollsters though it seems Twitter discussion is not driven by the direction of politicians • #ausvotes was engaged with itself as a public • Bruns concluded from the above information that #ausvotes was “subcultural and fannish”, ie. subversive and parodic • Users of #ausvotes are ‘hardcore’ or ‘diehard’. Also internet and Twitter users, hashtag users. • Formerly unconnected people meeting over hashtags? Possibly not, but at least the group might encourage new voices Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 13. LEADERS’ AND JOURNALISTS’ DATA 13 • The two nodes in the network which received the most amount of traffic (replies and retweets) were Latika Bourke and Annabel Crabb • These two journalists had the highest betweenness centrality, which is a type of data representation or data visualisation that is becoming very popular on the web. • Betweenness centrality is based on the frequency with which a node is the shortest point between two nodes in a dataset • In this case continued use of an ‘information conduit’ would indicate some faith in it • This kind of data visualisation is forming the heart of what they are calling data journalism • Watch http://www.youtube.com/watch?v=YaGqOPxHFkc&feature=related Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 14. CONCLUSIONS 14 • The article displays the potential for Twitter for infometrics. • More conclusions will be able to be reached as the data becomes older • The main potential for Twitter is enabling non-geographic communities and live news gathering which have discursive aspects rather than a top-down generation • A study from a German election concluded that statistical dominance of mentions of a leaders name was enough to predict outcome – not so in this case Company Proprietary and Confidential Copyright Info Goes Here Just Like This
  • 15. QUESTIONS AND THOUGHTS 15 • Do the statistics and infographics tell us much about people in general, people who use Twitter, or not much about people at all? • What does the fuss around ‘trending’ really mean? Is popularity necessarily admirable or desirable? What does it obscure? • Is the organisation of progressive movements the real indicator of Twitter’s democratic potential, or is the information it generates just more ‘tyranny of the majority’? • Need to consider infometrics in terms of epistemology – stay alert • Discussion question: remember the 6 reasons for using social media I showed before in relation to data journalism. What do you think we need to keep in mind about the relationship between complex motivations and data? THANK YOU Company Proprietary and Confidential Copyright Info Goes Here Just Like This
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