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“Technology is the Enabler for a Complete
             HRM Strategy‟‟


  Kondilenia Gourdouveli, HCM Senior Business Consultant

                  Uni Systems Copyright 2011               1
CHROs Challenges; Today‟s Climate



                                                                                                 Globalization

      Economic Crisis




                                                                                      Disengaged Employees




      Talented Workforce Shrinking

            Multiple Generations                                                        Changing Technology

Sources: PricewaterhouseCoopers on behalf of the European Association of Personnel Mgmt (EAPM)
                                                              ©2011 Uni Systems
Global Talent Shortage Despite Global Economic Crisis

                                                                   Fact: Almost 1 in 4 Employers can‟t
                                                                   fill the crucial positions.

                                                                   Fact: Baby Boomers are retiring and
                                                                   Generation X is not large enough to
                                                                   shoulder the responsibility alone.




Sources: Business Harvard Review 2010, Manpower Inc.‟s 2010 Talent Shortage Survey
                                                              ©2011 Uni Systems
Global Workforce‟s Seismic Shift; Millennials as a Majority

                                „‟..Millennials view work as a key part of
                                life, not a separate activity that needs to
                                be “balanced” by it. For that reason, they
                                place a strong emphasis on finding work
                                that‟s personally fulfilling. They want
                                work to afford them the opportunity to
                                make new friends, learn new skills, and
                                connect to a larger purpose‟‟…‟
                                ‟‟Millennials want a constant stream of
                                feedback and were in a hurry for success‟‟



                                 Fact: HR Practices need to be re-
                                 examined & re-evaluated against
                                 Integrated Talent Management & Social
                                 Collaboration Practices



                              ©2011 Uni Systems
Facts About Engagement & Turnover Despite Global
                          Economic Crisis

        Highly Engaged                        Moderately Engaged                                  Disengaged

  5%
  2%                                        8%                                                        7%
                             59%                                           35%             9%
  3%                                        4%
                                                                                                                      24%
                                            6%                                              Leaving
                                                   Looking                                                 Staying
         Will                                                    Staying             21%
       consider                                                                            Actively
                   Staying                              Will                                looking
        offers
                                                      consider                                        Will consider
 31%                                                   offers                                             offers
                                             47%

                                                                                            39%


                                                   Sowing Seeds of Revolt!                      No plans to leave
                                                                                                Not looking, but would
                                   Challenging work                                             consider another offer
       Factors to Engage                                                                        Actively looking
                                   Career advancement opportunities
                                                                                                Made plans to leave
                                   Collaboration from co-workers                                Plan to retire
Sources: Towers Perrin 2010        Resources to get the job done
                                                                 ©2011 Uni Systems
IT Drives Higher Performance Profitability

                  Another critical goal during a downturn is getting more
                  „‟bang for the buck" from employees … by increasing a
60%             company's operating scale, making processes more efficient
                  to reduce rework, and stepping up efforts to automate
                 manual procedures. IT is essential to all of these efforts..




                                                                                                               Margin Gap
40%
                                                                                             Percentage gap
                                                                                            between top and
                                                                                            bottom quartiles
20%




       1965                                                                        1995                 2005

Sources: McKinsey, “Managing IT in a Downturn” 2009 & Business Harvard Review, Investing in IT 2009
                                                              ©2011 Uni Systems
Emergent Trends in HR




                                                               • Performance
                                                                Management

                                      • Career Management
        • Social                       • Integrated Talent
     Collaboration                         Management
                                       • Employee Profile
                                         • Compensation
Sources: Knowledge Infusion, 2009          Management
                                                       ©2011 Uni Systems
Uni Systems; Dynamic Investment in HRM & Payroll



 Presence in the HRMS Market since 1982.

 Strategic Partnership with Oracle for Over 25 Years.

 Offering PeopleSoft HCM since 2002.

 The ONLY company Implementing PeopleSoft HCM in Greece & Cyprus.

 Implementing National, International & Global HRM Projects.

 30 Dedicated Consultants in PeopleSoft HCM Projects.




                                            ©2011 Uni Systems
Uni Systems; A Reference in the SA ITC Service Sector

    Using Greece as its base, Uni Systems is positioned as a key SI player in the emerging
    SE European and the MENA area.

                                                   B
                                                   E

 Major ITC Systems Integrator in                      L
                                                                                            Local
                                                                                            Presence

    the domestic market                                U
                                                                                            Projects
                                                                             R
   Among the top 5 ITC solutions                                    C
                                                                             O

    provider in the region of South-                                 S       B
                                                                             G
                                                                     A
    Eastern Europe                                                   L
                                                                         G           T
   Key contractor for central EU                                        R           R


    Institutions                                                 M
                                                                 T                   C
                                                                                     Y
                                                             L                   E
                                                             Y                   G




 One of the largest                                2009 Revenues:                    Workforce: 500+
                         More than 45 years
Systems Integration                                   96,65 M€                         specialized
                         of solid experience
     in Greece                                      60% Services                      professionals

                                                ©2011 Uni Systems
PeopleSoft HCM; A Complete HCM Solution


                                                   Align employee
                                                  goals with overall
   A business strategy that makes                 organizational            Deploy
                                                      objectives          sophisticated
    „‟every worker a competitive
                                                                             tools to
    asset‟‟..                                                             determine the
                                                                           value of HR
                                                                           investment
   Helps put into ACTION…
    “Our people are our most                         Align
    important asset”
                                                                            Save costs
   It enables Organizations to:                                             and time
                                                                               with
                                                                            integrated
                                                                           self-service
                                                                                and
Do the basics, including comprehensive                                      embedded
                                         Comply                Automate
  global HR processes and regulatory                                         workflow
              compliance


                                         ©2011 Uni Systems
PeopleSoft HCM; Managing Entire Employee Life-Cycle!




                          ©2011 Uni Systems
PeopleSoft HCM; A Complete Product Portfolio

3rd Level                                                                   BI Applications
     Drive
   Company                                                                 HCM Warehouse
Performance

                                                                                                                         Community Portal
                          Directory Interface                       Service Procurement
                                                                                                                         HRMS Portal Pack

2nd Level                                  Self-Service Human Resources                                                  e-Performance
  Drive
                                   e-Benefits           e-Development          Absence Management
Workforce         e-Pay                                                                                             Recruitment Solutions
Efficiency
                e-Profile       e-Profile Manager       e-Compensation        e-Compensation Manager     Candidate Getaway     Talent Acquisition Manager




                                                                        Help Desk for HR
1st
  Level                                                                                                                                        Time & Labor
                Expenses              Workforce                                                                          Benefits
 Drive HR                                                                                                              Management              Management
               Management            Management
  Dept.                                                                 Core Human Resources
Efficiency                                                                                                              Pension               Stock
               Payroll Interface         Payroll                                                                      Management           Administration




                 Workforce           Position          Labor              Talent –            Training      Succession           Career
                  Admin            Management         Relations         Profile Mgmt           Admin         Planning           Planning

                 Salary            Variable            Total             Benefits          Absence          Tree             Health & Safety
                Planning         Compensation       Compensation          Admin            Monitor       Management           Management


                                                                             ©2011 Uni Systems
PeopleSoft HCM; Leading the HR Evolution
• #1 HRMS Solution Worldwide
• 27+ Year of Presence in the Global HRMS Market
• 5014+ Customers Worldwide
• 3rd Release Since Acquisition
• 21 New PeopleSoft Solutions
• 1.350 New Features
• 150+ Customers Involved
• 28.000+ Pages Enhanced with Web 2.0 Capabilities
• 300 New Web Services
• 200 Industry Specific Enhancements
• Best of Breed Practices


“PeopleSoft 9.1 combines all the latest features customers expect in a web-
   based application with the tools needed to extend it into the future.”
                                       Larry Bastianelli , Acushnet Company


                                                   ©2011 Uni Systems
PeopleSoft HCM; Introducing Integrated Talent Mgmt




                                Talent Plan



                  Requirement                  Development




                                Gap Analysis
          Job Profile                                     Person Profile




                          Organizational Strategy



                                      ©2011 Uni Systems                    14
PeopleSoft HCM Integrated Talent Mgmt;
                              Job Profiles

Functional Silos
                                                Talent
                                               Planning
    HR Admin                  Measure
                             and Report                       Recruiting
   Recruitment


  Compensation


  Performance
                       Succession                                     Performance
                        Planning                                      Management
    Reporting


  Competencies

                          Compensation                         Learning &
   Successions                                                Development

    Learning
                                           Career Planning



                                          ©2011 Uni Systems                         15
PeopleSoft HCM Integrated Talent Mgmt;
                         Employee Profiles

   Skills
                                                                 Knowledge

                                    Profile




     Attributes                                              Licenses &
                                                             Certificates


Experience
                                                                      Group
                                                                    Memberships

                  Company Defined
                     Content
                                         ©2011 Uni Systems
Uni Systems; Customers in HRM & Payroll




                   ©2011 Uni Systems
“Technology is the Enabler for a Complete
             HRM Strategy‟‟


   Kondilenia Gourdouveli, HCM Senior Business Consultant

                   Uni Systems Copyright 2011               18

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Technology is the Enabler for a Complete HCM Strategy

  • 1. “Technology is the Enabler for a Complete HRM Strategy‟‟ Kondilenia Gourdouveli, HCM Senior Business Consultant Uni Systems Copyright 2011 1
  • 2. CHROs Challenges; Today‟s Climate Globalization Economic Crisis Disengaged Employees Talented Workforce Shrinking Multiple Generations Changing Technology Sources: PricewaterhouseCoopers on behalf of the European Association of Personnel Mgmt (EAPM) ©2011 Uni Systems
  • 3. Global Talent Shortage Despite Global Economic Crisis Fact: Almost 1 in 4 Employers can‟t fill the crucial positions. Fact: Baby Boomers are retiring and Generation X is not large enough to shoulder the responsibility alone. Sources: Business Harvard Review 2010, Manpower Inc.‟s 2010 Talent Shortage Survey ©2011 Uni Systems
  • 4. Global Workforce‟s Seismic Shift; Millennials as a Majority „‟..Millennials view work as a key part of life, not a separate activity that needs to be “balanced” by it. For that reason, they place a strong emphasis on finding work that‟s personally fulfilling. They want work to afford them the opportunity to make new friends, learn new skills, and connect to a larger purpose‟‟…‟ ‟‟Millennials want a constant stream of feedback and were in a hurry for success‟‟ Fact: HR Practices need to be re- examined & re-evaluated against Integrated Talent Management & Social Collaboration Practices ©2011 Uni Systems
  • 5. Facts About Engagement & Turnover Despite Global Economic Crisis Highly Engaged Moderately Engaged Disengaged 5% 2% 8% 7% 59% 35% 9% 3% 4% 24% 6% Leaving Looking Staying Will Staying 21% consider Actively Staying Will looking offers consider Will consider 31% offers offers 47% 39% Sowing Seeds of Revolt! No plans to leave Not looking, but would Challenging work consider another offer Factors to Engage Actively looking Career advancement opportunities Made plans to leave Collaboration from co-workers Plan to retire Sources: Towers Perrin 2010 Resources to get the job done ©2011 Uni Systems
  • 6. IT Drives Higher Performance Profitability Another critical goal during a downturn is getting more „‟bang for the buck" from employees … by increasing a 60% company's operating scale, making processes more efficient to reduce rework, and stepping up efforts to automate manual procedures. IT is essential to all of these efforts.. Margin Gap 40% Percentage gap between top and bottom quartiles 20% 1965 1995 2005 Sources: McKinsey, “Managing IT in a Downturn” 2009 & Business Harvard Review, Investing in IT 2009 ©2011 Uni Systems
  • 7. Emergent Trends in HR • Performance Management • Career Management • Social • Integrated Talent Collaboration Management • Employee Profile • Compensation Sources: Knowledge Infusion, 2009 Management ©2011 Uni Systems
  • 8. Uni Systems; Dynamic Investment in HRM & Payroll  Presence in the HRMS Market since 1982.  Strategic Partnership with Oracle for Over 25 Years.  Offering PeopleSoft HCM since 2002.  The ONLY company Implementing PeopleSoft HCM in Greece & Cyprus.  Implementing National, International & Global HRM Projects.  30 Dedicated Consultants in PeopleSoft HCM Projects. ©2011 Uni Systems
  • 9. Uni Systems; A Reference in the SA ITC Service Sector Using Greece as its base, Uni Systems is positioned as a key SI player in the emerging SE European and the MENA area. B E  Major ITC Systems Integrator in L Local Presence the domestic market U Projects R  Among the top 5 ITC solutions C O provider in the region of South- S B G A Eastern Europe L G T  Key contractor for central EU R R Institutions M T C Y L E Y G One of the largest 2009 Revenues: Workforce: 500+ More than 45 years Systems Integration 96,65 M€ specialized of solid experience in Greece 60% Services professionals ©2011 Uni Systems
  • 10. PeopleSoft HCM; A Complete HCM Solution Align employee goals with overall  A business strategy that makes organizational Deploy objectives sophisticated „‟every worker a competitive tools to asset‟‟.. determine the value of HR investment  Helps put into ACTION… “Our people are our most Align important asset” Save costs  It enables Organizations to: and time with integrated self-service and Do the basics, including comprehensive embedded Comply Automate global HR processes and regulatory workflow compliance ©2011 Uni Systems
  • 11. PeopleSoft HCM; Managing Entire Employee Life-Cycle! ©2011 Uni Systems
  • 12. PeopleSoft HCM; A Complete Product Portfolio 3rd Level BI Applications Drive Company HCM Warehouse Performance Community Portal Directory Interface Service Procurement HRMS Portal Pack 2nd Level Self-Service Human Resources e-Performance Drive e-Benefits e-Development Absence Management Workforce e-Pay Recruitment Solutions Efficiency e-Profile e-Profile Manager e-Compensation e-Compensation Manager Candidate Getaway Talent Acquisition Manager Help Desk for HR 1st Level Time & Labor Expenses Workforce Benefits Drive HR Management Management Management Management Dept. Core Human Resources Efficiency Pension Stock Payroll Interface Payroll Management Administration Workforce Position Labor Talent – Training Succession Career Admin Management Relations Profile Mgmt Admin Planning Planning Salary Variable Total Benefits Absence Tree Health & Safety Planning Compensation Compensation Admin Monitor Management Management ©2011 Uni Systems
  • 13. PeopleSoft HCM; Leading the HR Evolution • #1 HRMS Solution Worldwide • 27+ Year of Presence in the Global HRMS Market • 5014+ Customers Worldwide • 3rd Release Since Acquisition • 21 New PeopleSoft Solutions • 1.350 New Features • 150+ Customers Involved • 28.000+ Pages Enhanced with Web 2.0 Capabilities • 300 New Web Services • 200 Industry Specific Enhancements • Best of Breed Practices “PeopleSoft 9.1 combines all the latest features customers expect in a web- based application with the tools needed to extend it into the future.” Larry Bastianelli , Acushnet Company ©2011 Uni Systems
  • 14. PeopleSoft HCM; Introducing Integrated Talent Mgmt Talent Plan Requirement Development Gap Analysis Job Profile Person Profile Organizational Strategy ©2011 Uni Systems 14
  • 15. PeopleSoft HCM Integrated Talent Mgmt; Job Profiles Functional Silos Talent Planning HR Admin Measure and Report Recruiting Recruitment Compensation Performance Succession Performance Planning Management Reporting Competencies Compensation Learning & Successions Development Learning Career Planning ©2011 Uni Systems 15
  • 16. PeopleSoft HCM Integrated Talent Mgmt; Employee Profiles Skills Knowledge Profile Attributes Licenses & Certificates Experience Group Memberships Company Defined Content ©2011 Uni Systems
  • 17. Uni Systems; Customers in HRM & Payroll ©2011 Uni Systems
  • 18. “Technology is the Enabler for a Complete HRM Strategy‟‟ Kondilenia Gourdouveli, HCM Senior Business Consultant Uni Systems Copyright 2011 18