A few simple words about how to create change.

1. How to create
change?

2. Information
doesn’t change
the world.

3. People do.
With their
ideas.
With their
knowledge.

4. Make
everything
available.
Help
users find
it.

5. Design
solutions to be
in-the-flow, not
above-the-flow.

6. Don’t design for
one-size-fits all.
Many sizes fits
many.

7. Don’t
be
afraid
to
color
outside
the
lines.

8. Keep it
simple.

9. Don’t Predict.
Try, Learn and Adjust.

10. Leadership is
about creating
change that
you believe in.

11. Put your trust in
people.
Not in the
technology.
Use it to
empower
them.

12. See people.

13. Listen to
them.

14. Don’t hold a
monologue.
Create a
conversation.

15. Meet them.

16. Build trust with
transparency.

17. Help people
connect.
Take the connected
people and make change.

18. Create a ripple
effect.
Champions The Good
Example
Viral
Messages

19. The first step
to change is to
dip a toe in it.

20. Just do it.