(1) The Utah Broadband Project gathered broadband availability data from all providers in Utah and found that 99.67% of Utah households have broadband access, with only 3,187 households currently unserved. (2) Wayne County has the highest percentage (18.04%) of unserved households, while 99.41% of Utah households have access to basic broadband services that support email and streaming. (3) However, only 79.12% of Utah households have access to higher-speed broadband capable of online gaming and multiple applications simultaneously.

1. Utah Broadband Project:
Summary of Findings Regarding
Broadband Availability in Utah
August 2011
For the past year, the Utah Broadband Project has been gathering data from Utah broadband providers
regarding the availability of residential broadband services throughout the entire state. With 100% of
broadband providers participating and verifying data in some way, Utah’s current dataset represents an
unprecedented attempt to gather, validate and analyze broadband availability data at the state-level.
With the recent release of portions of the 2010 U.S. Census data, the Project’s GIS Mapping Team was
able to isolate data regarding households still lacking basic broadband access. Below is a summary of
findings from that analysis.
The release of this data marks an important milestone for the Utah Broadband Project and its partners.
This data will be used by policy makers, broadband providers, and other stakeholders to make more
informed and pertinent decisions regarding the potential for increasing broadband expansion efforts, as
well as targeting areas still in need of more access to advanced broadband services.
To learn more about the methodology used for this summary and to download this data in EXCEL format,
please visit http://blog.broadband.utah.gov/unserved.
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2. Summary of Findings
99.67% of Utah households are served by broadband
Approximately 3,187 Utah householdsstill lack broadband access
.33% of Utahhouseholdsare completely unserved by broadband
Out of 246 incorporated cities/towns in Utah,approximately 177 have some form of
broadband service provided to every household
98.56% of Utah households have a choice of two or more broadband providers
99.15% have mobile wireless service available
94.07% have fixed wireless service available
94.32% have DSL service available
87.29% have cable service available
11.93% have fiber service available
Wayne County has the highest percentage, at
18.04%, of unserved households in the state
(representing only 278 households)
15.36% are unserved in San Juan County (859 HHs)
5.22% in Garfield County (163 HHs)
3.64% in Kane County (178 HHs)
2.59% in Piute County (22 HHs)
This 5-county, Southeastern portion of the state has a total
population of 31,373. For comparison, Salt Lake County’s
population is 1,029,386 and Summit County’s 36,202
Out of Utah’s 29 counties, 14 entire counties lack any residential fiber access
52.01% of Box Elder County households have access to Fiber broadband access
115, 257 Households in Utah have residential fiber access available, or 11.93% of the
total HHs
Five of Utah’s 29 counties lack any broadband access from fixed wireless
providers (Carbon, Duchesne, Rich, Uintah, and Wayne Counties)
99.9% of Davis County, 99.76% of Cache County, and 99.21% of Salt Lake County have
access to fixed wireless broadband
111 Utah cities, with both urban and rural representation have fixed wireless broadband
available to 100% of households in their city.
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3. Use-case scenario results
99.41% of Utah households have “basic consumer”
broadband service available
88.46% of Utahhouseholds have “home
office/entertainment” broadband service
available
79.12% of Utahhouseholds have “higher
capacity” broadband service available
The National Telecommunications and Information Administration of the U.S. Department of Commerce
and the Federal Communications Commission currently define broadband as 768 kilobits per second
(Kbps). While this initial attempt to define “broadband” is a step in the right direction, the Utah
Broadband Project Team has chosen to identify availability by certain categories classified by download
and upload speeds typically required to perform basic to advanced online-based activities. These
categories are defined below:
Case #1: Basic Consumer
3 Mbps down/768 Kbps up
The Basic Consumer performs basic Internet functions such as using email, making voice-over IP phone
calls, viewing or streaming standard definition online video, paying bills online, or web surfing.
Examples: Teleworkers, students doing research for homework, family with basic Internet usage.
Case #2: Home Office/Entertainment
10 Mbps down/3 Mbps up
The Home Office/Entertainment consumer performs more advanced functions such as two-way video
conferencing, streaming high-definition online programming, transferring larger files in a timely manner,
light online gaming, or running multiple Internet-based applications simultaneously.
Examples: Smart Grid users, light-use gamers, students accessing lectures online, online photo-sharing.
Case #3: Higher Capacity
25 Mbps down/10 Mbps up
The Higher Capacity consumer demands network capabilities that support very fast file transfers, runs
commercial grade Internet-based applications, or has needs for extremely high-definition two-way
audio/video streaming.
Examples: Remote patient monitoring, heavy-use gamers, heavy digital media consumers, small-
officebusiness needs for multiple users.
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