Aaron Smith, editorial director of ProjectsAtWork, and Tom Wessel, consulting managing director at Davisbase, discuss how to:
• Assess the natural and adaptive styles of team members to improve communication
• Expose and eliminate dysfunctions that can permeate teams
• Evolve from I to T-shaped skill sets to improve cross-functional collaboration
• Apply performance metrics to drive greater team cohesion
• Use an agile ALM platform to promote sustainable healthy team behavior
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5. Copyright 2014 Davisbase LLC.
Agenda
‣ Why Are Teams
Important
‣ Team Lifecycle
‣ Team Dysfunction
‣ Team ‘Smells’
‣ Natural & Adaptive
Behavior
‣ T-Shaped Skill Sets
‣ Team Based
Performance Metrics
‣ There is an ‘I’ in ‘Team’
‣ Intrinsic Motivation
‣ Retrospectives
12. Copyright 2014 Davisbase LLC.
Become Aware of Team Smells
‣ Developers not assisting
Testers
‣ People working in functional
silos
‣ Excessive information
handoffs
‣ Only BA in requirements
discussions
‣ Only a few speak up in
Retrospectives
‣ Team members show up
late to meetings
‣ People multitasking in
meetings
‣ Team Members hogging
tasks
‣ Too much work in process
(WIP) – not enough
swarming
‣ Tech Leads sizing work for
the whole team
‣ ScrumMasters assigning
work to team members
‣ Etc.
21. Copyright 2014 Davisbase LLC.
Use Team Based Performance Metrics
Individual Performance
‣ Functional Proficiency
‣ Technical Competence
‣ Process Activity
‣ Individual Work Activities
‣ Individual Performance
Review
‣ Individual Reward
Determination
Team Performance
‣ Member Contribution
‣ Role Fit
‣ Team Outcomes
‣ Team Critical Process
‣ Team Performance
Review
‣ Team Rewards
- Team-Based Performance Evaluation
22. Copyright 2014 Davisbase LLC.
Use Team Based Performance Metrics
- Team-Based Performance Evaluation
23. Copyright 2014 Davisbase LLC.
Case Study
Microsoft’s
transition from
stack ranking
to team based
performance.
25. Copyright 2014 Davisbase LLC.
Use the Right Motivation
“Intrinsic motivation refers to behavior that
is driven by internal rewards. In other
words, the motivation to engage in a
behavior arises from within the individual
because it is intrinsically rewarding. This
contrasts with extrinsic motivation, which
involves engaging in a behavior in order to
earn external rewards or avoid
punishments.”
- Wikipedia
34. Copyright 2014 Davisbase LLC.
References
‣ Agile Coaching by Rachel Davies and Liz Sedley
‣ Agile Retrospectives: Making Good Teams Great by Esther Derby, Diana
Larsen
‣ Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches,
and Project Managers in Transition by Lyssa Adkins
‣ Drive: The Surprising Truth About What Motivates Us by Daniel Pink
‣ Leading Geeks: How to Manage and Lead People Who Deliver Technology
by Paul Glen, David H. Maister, Warren Bennis
‣ Management 3.0: Leading Agile Developers, Developing Agile Leaders by
Jurgen Appelo
‣ Tribal Leadership: Leveraging Natural Groups to Build a Thriving
Organization by Dave Logan, John King, Halee Fischer-Wright
‣ The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni
35. Copyright 2014 Davisbase LLC.
Thank You
‣ Tom Wessel, Davisbase Consulting
‣ tom.wessel@davisbase.com
‣ http://www.davisbase.com
‣ 704-254-2514