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Countdown 
                                         to CSA
      Sloan Morris – Director of Client Services, Vigillo
      Annette Sandberg – CEO, TranSafe Consulting LLC
Need Help?
Vigillo Support: support@vigillo.com | (503) 688‐5100 ext 102

© 2010 Vigillo LLC. All Rights Reserved.
The GoToMeeting Attendee View




Need Help?  Vigillo Support: support@vigillo.com | (503) 688‐5100 ext 102
© 2010 Vigillo LLC. All Rights Reserved.
Countdown to CSA
Webinar Recording & Slides will be on the Vigillo Blog 
                  blog.vigillo.com




© 2010 Vigillo LLC.
© 2010 Reserved.
All Rights Vigillo LLC.   All Rights Reserved.
Agenda

        1. CSA Go‐Live: What Will Change?

        2. Introducing ISS‐2010

        3. Shipper / Broker CSA Impact 

                                               Q & A
Need Help?
Vigillo Support: support@vigillo.com | (503) 688‐5100 ext 102
© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?

                       When?                Where online?
 Likely: Monday, Dec. 6                    Links From:
 FMCSA: “Early “December”
                                            Public & Private:
                                            ‐ FMCSA CSA 2010 Site
                                            http://csa2010.fmcsa.dot.gov/


                                           ‐ FMCSA Compass Portal
                                            https://portal.fmcsa.dot.gov 
                                            (private data)



© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?

           Who Can See?                        What CSA Data will 
                                              NOT  be made public ?
      Anyone can see all public 
      CSA data for any carrier.             CSA Private Data:
                                            (similar to SafeStat private data)
                                            All public data except:

                                           X No driver information
                                           X No Crash BASIC Score
                                                 (or intervention status)



                                           X No Cargo BASIC Score
                                                 (or intervention status)


© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?

                When will CSA                           What About SafeStat?
             Interventions begin?
                                                         Likely: Will remain briefly
                          When CSA goes live.   Ultimately: Replaced by CSA
                           Possible carrier                   
                          Interventions include:
‐Warning letter
‐Offsite Targeted Investigation
‐Onsite Focused Investigation
‐Onsite Comprehensive 
Investigation

© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?
  Is there a new overall                    Is there a lawsuit to prevent 
 Safety Rating for carriers?                    CSA from going public?
Not Yet.  The new Safety                   Yes. Three industry groups: 
                                           •The National Association of Small Trucking Companies
Fitness Determination (SFD) for            •The Expedite Alliance of North America
carriers will provide three                •Air & Expedited Motor Carriers Association 
ratings to carriers:                       argue that disclosure of the percentile rankings within 
    •Unfit                                 the Behavior Analysis and Safety Improvement 
    •Marginal                              Categories (BASICs) and use of terms characterizing 
                                           those rankings amount to a public branding of carriers 
    •Continue to Operate                   as less than safe. SMS data in its current form is 
                                           unsuitable for use by the public in making decisions 
This requires Congressional                about a carrier’s safety, and that’s FMCSA’s job anyway, 
                                           they argue.
approval and public comment 
opportunity.  Some industry                Source: Commercial Carrier Journal, Mon 11/29/2010. 
experts speculate this will not            “Groups set to sue FMCSA over CSA disclosure” 

occur until 2012.
© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?
                       How is the Cargo BASIC Changing? …and why?
       Two key changes to the Cargo BASIC:
         • Violation severity weights will be adjusted
         • The Cargo BASIC  percentile and intervention status 
         will not be available for public view.

       Why? Concern that the BASIC was over‐representing 
       certain industry segments and potentially creating a 
       misleading safety alert warning.

       Future possibility: Different segments (open deck, etc)

© 2010 Vigillo LLC. All Rights Reserved.
© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?

         What about “Deficient”?              How will Brokers and 
                                               Shippers use CSA?
   Current: A BASIC above 
   threshold (or through an investigation) 
   is labeled “Deficient” in red


   Change: A BASIC above 
   threshold (or through an investigation) 
   is labeled “Alert” in orange               Annette Sandberg says…


© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?
            Are those new tiered speeding violations in use now?




                                                    Tiered Speeding Violations from Vigillo Customers
© 2010 Vigillo LLC. All Rights Reserved.
CSA Go-Live: What Will Change?




© 2010 Vigillo LLC. All Rights Reserved.
The Old ISS (ISS-D)
   The Inspection Selection System (current: ISS‐D) is the primary tool supported 
                                           by the FMCSA for use on the roadside to screen commercial motor 
                                              carrier vehicles for inspection.  Based primarily on SafeStat SEAs.



        75‐100 Inspect: inspection warranted

             50‐74 Optional: may be worth a look

               1‐49                           Pass: no inspection required

© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
 Goals of the ISS‐2010:
The ISS‐2010 is designed to align the roadside inspection program with CSA. The 
primary objectives are:

       To identify and target potentially unsafe vehicles operated by carriers that 
       displayed a pattern of non‐compliance with commercial motor vehicle safety 
       regulations

       To monitor carriers with serious violations discovered during investigations

       To prioritize carriers with higher crash risk above carriers with lower crash risk

       To focus on carriers that have little or no exposure to the roadside inspection 
       program

       To provide for verification that carrier should have corrected prior identified 
       problems.
© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
 Inspection Recommendations and Values                                        Something
                                                                                seems
                                                                              familiar…

      75‐100                               Inspect: inspection warranted – top priority


        50‐74                              Optional: inspection warranted – next level priority


            1‐49                           Pass: inspection not warranted


© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
                                           Carriers with “Serious Violations”
        Inspect                            High Risk Carriers

    75‐100                                 Carriers with Two or Three Deficient BASICs
                                           Carriers with Single Deficient Fatigue BASIC


      Optional                             Carriers with Single Deficient Unsafe Driving BASIC 

        50‐74                              or Crash Indicator
                                           Carriers with Single Deficient Cargo, Drug/Alcohol, 
                                           Driver Fitness, or Maintenance BASIC

              Pass
           1‐49                            All other carriers with sufficient data to measure


© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
 Serious Violations
          New Term from the FMCSA
          Found in an investigation in last 12 months
          List of 113 violations broken into 2 categories:

                              One‐Time Occurrence
                                ‐Example: Failing to implement a drug/alcohol policy
                               Pattern of Occurrence
                                ‐Example: Multiple false reports of record of duty status


© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
                                           Carriers with “Serious Violations”
        Inspect                            High Risk Carriers

    75‐100                                 Carriers with Two or Three Deficient BASICs
                                           Carriers with Single Deficient Fatigue BASIC


      Optional                             Carriers with Single Deficient Unsafe Driving BASIC 

        50‐74                              or Crash Indicator
                                           Carriers with Single Deficient Cargo, Drug/Alcohol, 
                                           Driver Fitness, or Maintenance BASIC

              Pass
           1‐49                            All other carriers with sufficient data to measure


© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
 High Risk Carriers
                                           Four or more deficient BASICs

                                                OR

                                           Two or more deficient BASICs 
                                           AND
                                           Unsafe, Fatigue, or Crash >= 85


© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
 Insufficient Data Algorithm



        Inspect                            Carriers “One Away” from sufficient data
                                           Carriers with zero inspections
        75‐100                             Carriers with low inspection rate



      Optional                             Carriers with high inspection rate
          50‐74
© 2010 Vigillo LLC. All Rights Reserved.
The New ISS (ISS-2010)
  Why Does ISS‐2010 Matter?




© 2010 Vigillo LLC.
© 2010 Reserved.
All Rights Vigillo LLC.   All Rights Reserved.
Broker / Shipper CSA Impact




                                           Annette Sandberg



© 2010 Vigillo LLC. All Rights Reserved.
Shipper & Broker Concerns
• VICARIOUS LIABILITY: Responsibility for a civil wrong that a supervisor 
  bears when a subordinate or associate has actually committed the acts that give rise 
  to the liability

• NEGLIGENT HIRING: Failing to take reasonable care in hiring worker
• NEGLIGENT RETENTION: Keeping a worker on after learning the worker 
  poses a potential danger

• DUE DILIGENCE: Care or attention to a matter that is sufficient enough to 
  avoid a claim of negligence, though not necessarily exhaustive

• REASONABLE CARE: The degree of caution and attention to possible dangers 
  that an ordinarily prudent and rational person would use in similar circumstances


© 2010 Vigillo LLC. All Rights Reserved.
Shipper & Broker Expectations

        Schramm v. Foster  
                 • $23.7 million judgment
                 • Driver is agent for shipper/broker

        What is expected of the shipper?
                 • Contract
                 • Controls
                 • Due diligence 

        What is reasonable?
                 • Public records review
                 • Minimum contractual standards


© 2010 Vigillo LLC. All Rights Reserved.
Shipper & Broker:
                          Recommendations for Carriers




© 2010 Vigillo LLC. All Rights Reserved.
Q&A
         Webinar slides & recording available on the Vigillo Blog…
                              blog.vigillo.com




 © 2010 Vigillo LLC.
© 2010 Vigillo LLC.
 © 2010 Reserved.
 All Rights Vigillo LLC.
All Rights Reserved.       All Rights Reserved.

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Vigillo Countdown to CSA Webinar Slides

  • 1. Countdown  to CSA Sloan Morris – Director of Client Services, Vigillo Annette Sandberg – CEO, TranSafe Consulting LLC Need Help? Vigillo Support: support@vigillo.com | (503) 688‐5100 ext 102 © 2010 Vigillo LLC. All Rights Reserved.
  • 3. Countdown to CSA Webinar Recording & Slides will be on the Vigillo Blog  blog.vigillo.com © 2010 Vigillo LLC. © 2010 Reserved. All Rights Vigillo LLC. All Rights Reserved.
  • 4. Agenda 1. CSA Go‐Live: What Will Change? 2. Introducing ISS‐2010 3. Shipper / Broker CSA Impact  Q & A Need Help? Vigillo Support: support@vigillo.com | (503) 688‐5100 ext 102 © 2010 Vigillo LLC. All Rights Reserved.
  • 5. CSA Go-Live: What Will Change? When? Where online? Likely: Monday, Dec. 6 Links From: FMCSA: “Early “December” Public & Private: ‐ FMCSA CSA 2010 Site http://csa2010.fmcsa.dot.gov/ ‐ FMCSA Compass Portal https://portal.fmcsa.dot.gov  (private data) © 2010 Vigillo LLC. All Rights Reserved.
  • 6. CSA Go-Live: What Will Change? Who Can See? What CSA Data will  NOT  be made public ? Anyone can see all public  CSA data for any carrier. CSA Private Data: (similar to SafeStat private data) All public data except: X No driver information X No Crash BASIC Score (or intervention status) X No Cargo BASIC Score (or intervention status) © 2010 Vigillo LLC. All Rights Reserved.
  • 7. CSA Go-Live: What Will Change? When will CSA  What About SafeStat? Interventions begin? Likely: Will remain briefly When CSA goes live.   Ultimately: Replaced by CSA Possible carrier                    Interventions include: ‐Warning letter ‐Offsite Targeted Investigation ‐Onsite Focused Investigation ‐Onsite Comprehensive  Investigation © 2010 Vigillo LLC. All Rights Reserved.
  • 8. CSA Go-Live: What Will Change? Is there a new overall  Is there a lawsuit to prevent  Safety Rating for carriers? CSA from going public? Not Yet.  The new Safety  Yes. Three industry groups:  •The National Association of Small Trucking Companies Fitness Determination (SFD) for  •The Expedite Alliance of North America carriers will provide three  •Air & Expedited Motor Carriers Association  ratings to carriers: argue that disclosure of the percentile rankings within  •Unfit the Behavior Analysis and Safety Improvement  •Marginal Categories (BASICs) and use of terms characterizing  those rankings amount to a public branding of carriers  •Continue to Operate as less than safe. SMS data in its current form is  unsuitable for use by the public in making decisions  This requires Congressional  about a carrier’s safety, and that’s FMCSA’s job anyway,  they argue. approval and public comment  opportunity.  Some industry  Source: Commercial Carrier Journal, Mon 11/29/2010.  experts speculate this will not  “Groups set to sue FMCSA over CSA disclosure”  occur until 2012. © 2010 Vigillo LLC. All Rights Reserved.
  • 9. CSA Go-Live: What Will Change? How is the Cargo BASIC Changing? …and why? Two key changes to the Cargo BASIC: • Violation severity weights will be adjusted • The Cargo BASIC  percentile and intervention status  will not be available for public view. Why? Concern that the BASIC was over‐representing  certain industry segments and potentially creating a  misleading safety alert warning. Future possibility: Different segments (open deck, etc) © 2010 Vigillo LLC. All Rights Reserved. © 2010 Vigillo LLC. All Rights Reserved.
  • 10. CSA Go-Live: What Will Change? What about “Deficient”? How will Brokers and  Shippers use CSA? Current: A BASIC above  threshold (or through an investigation)  is labeled “Deficient” in red Change: A BASIC above  threshold (or through an investigation)  is labeled “Alert” in orange Annette Sandberg says… © 2010 Vigillo LLC. All Rights Reserved.
  • 11. CSA Go-Live: What Will Change? Are those new tiered speeding violations in use now? Tiered Speeding Violations from Vigillo Customers © 2010 Vigillo LLC. All Rights Reserved.
  • 12. CSA Go-Live: What Will Change? © 2010 Vigillo LLC. All Rights Reserved.
  • 13. The Old ISS (ISS-D) The Inspection Selection System (current: ISS‐D) is the primary tool supported  by the FMCSA for use on the roadside to screen commercial motor  carrier vehicles for inspection.  Based primarily on SafeStat SEAs. 75‐100 Inspect: inspection warranted 50‐74 Optional: may be worth a look 1‐49 Pass: no inspection required © 2010 Vigillo LLC. All Rights Reserved.
  • 14. The New ISS (ISS-2010) Goals of the ISS‐2010: The ISS‐2010 is designed to align the roadside inspection program with CSA. The  primary objectives are: To identify and target potentially unsafe vehicles operated by carriers that  displayed a pattern of non‐compliance with commercial motor vehicle safety  regulations To monitor carriers with serious violations discovered during investigations To prioritize carriers with higher crash risk above carriers with lower crash risk To focus on carriers that have little or no exposure to the roadside inspection  program To provide for verification that carrier should have corrected prior identified  problems. © 2010 Vigillo LLC. All Rights Reserved.
  • 15. The New ISS (ISS-2010) Inspection Recommendations and Values Something seems familiar… 75‐100 Inspect: inspection warranted – top priority 50‐74 Optional: inspection warranted – next level priority 1‐49 Pass: inspection not warranted © 2010 Vigillo LLC. All Rights Reserved.
  • 16. The New ISS (ISS-2010) Carriers with “Serious Violations” Inspect High Risk Carriers 75‐100 Carriers with Two or Three Deficient BASICs Carriers with Single Deficient Fatigue BASIC Optional Carriers with Single Deficient Unsafe Driving BASIC  50‐74 or Crash Indicator Carriers with Single Deficient Cargo, Drug/Alcohol,  Driver Fitness, or Maintenance BASIC Pass 1‐49 All other carriers with sufficient data to measure © 2010 Vigillo LLC. All Rights Reserved.
  • 17. The New ISS (ISS-2010) Serious Violations New Term from the FMCSA Found in an investigation in last 12 months List of 113 violations broken into 2 categories: One‐Time Occurrence ‐Example: Failing to implement a drug/alcohol policy Pattern of Occurrence ‐Example: Multiple false reports of record of duty status © 2010 Vigillo LLC. All Rights Reserved.
  • 18. The New ISS (ISS-2010) Carriers with “Serious Violations” Inspect High Risk Carriers 75‐100 Carriers with Two or Three Deficient BASICs Carriers with Single Deficient Fatigue BASIC Optional Carriers with Single Deficient Unsafe Driving BASIC  50‐74 or Crash Indicator Carriers with Single Deficient Cargo, Drug/Alcohol,  Driver Fitness, or Maintenance BASIC Pass 1‐49 All other carriers with sufficient data to measure © 2010 Vigillo LLC. All Rights Reserved.
  • 19. The New ISS (ISS-2010) High Risk Carriers Four or more deficient BASICs OR Two or more deficient BASICs  AND Unsafe, Fatigue, or Crash >= 85 © 2010 Vigillo LLC. All Rights Reserved.
  • 20. The New ISS (ISS-2010) Insufficient Data Algorithm Inspect Carriers “One Away” from sufficient data Carriers with zero inspections 75‐100 Carriers with low inspection rate Optional Carriers with high inspection rate 50‐74 © 2010 Vigillo LLC. All Rights Reserved.
  • 21. The New ISS (ISS-2010) Why Does ISS‐2010 Matter? © 2010 Vigillo LLC. © 2010 Reserved. All Rights Vigillo LLC. All Rights Reserved.
  • 22. Broker / Shipper CSA Impact Annette Sandberg © 2010 Vigillo LLC. All Rights Reserved.
  • 23. Shipper & Broker Concerns • VICARIOUS LIABILITY: Responsibility for a civil wrong that a supervisor  bears when a subordinate or associate has actually committed the acts that give rise  to the liability • NEGLIGENT HIRING: Failing to take reasonable care in hiring worker • NEGLIGENT RETENTION: Keeping a worker on after learning the worker  poses a potential danger • DUE DILIGENCE: Care or attention to a matter that is sufficient enough to  avoid a claim of negligence, though not necessarily exhaustive • REASONABLE CARE: The degree of caution and attention to possible dangers  that an ordinarily prudent and rational person would use in similar circumstances © 2010 Vigillo LLC. All Rights Reserved.
  • 24. Shipper & Broker Expectations Schramm v. Foster   • $23.7 million judgment • Driver is agent for shipper/broker What is expected of the shipper? • Contract • Controls • Due diligence  What is reasonable? • Public records review • Minimum contractual standards © 2010 Vigillo LLC. All Rights Reserved.
  • 25. Shipper & Broker: Recommendations for Carriers © 2010 Vigillo LLC. All Rights Reserved.
  • 26. Q&A Webinar slides & recording available on the Vigillo Blog… blog.vigillo.com © 2010 Vigillo LLC. © 2010 Vigillo LLC. © 2010 Reserved. All Rights Vigillo LLC. All Rights Reserved. All Rights Reserved.