1. Curriculum Vitae.
Name : Ms. Vinita L Fernandes
Date of Birth : January 10th 1971
Res address : Archie-Betty Apartments 201,
I.C.Colony,
Borivali (West)
Mumbai~ 400103, Maharashtra India.
Tel: (Res) : 022- 28937973/ (M) 9867631601
Email : vinnieferns@hotmail.com
Educational Qualifications:
* 1988 : St. Joseph Convent ~ Panchgani,Maharashtra ~ ICSE Board Xth
Std Exams
* 1991: Sophia College ~ Higher Secondary Board XIIth std~ Mumbai
* 1993: Graduated from Sophia College~Mumbai India, Bachelor of
Arts~History Major College degree.
Professional Qualifications.
* Typing course from Polyclot Typing Institute, Kuwait
* Secretarial course from Clare’s Secretarial Practice,Mumbai
* A basic course in Microsoft Windows from BusinessAid Center Dubai.
* Diploma in International AirlinesTravel/ Tourism Management.
* LIC IRDA Insurance Course with 1st Class marks.

2. WORK EXPERIENCE:
Current portfolio: Executive Sales Manager for Rita White Tea:
August 2015 to date.
We have initiated a family business for the sale of Indian White Tea & other
products. The product is packaged and labelled in Navi Mumbai (India) and the
family representatives are the direct distributors of this product in Mumbai. Since
the family has had business acumen in the past we decided to promote tea and
other products not only in India but overseas. Over the last one and half year we
have successfully managed to establish new contacts and networking has played a
significant role. With the capacity to go out and meet many people from various
walks of life not only has it enriched my professional career and having said that;
the networkswe have established we intend to push sales even further. We have
packaged the goods in such a way that we intend to sell our products overseas
particularly in the Gulf region.
MCO WINMARK-INDIA TECH FOUDATION:
September 2nd 2014– August 3rd 2015.
Co-ordinator at MCO Winmark and India Tech Foundation(Mumbai): Companies
organizing Exhibitions, Events & Seminars.
Jobresponsibilities at the firm were: Tele Calling, Emailing, Data Entry, Searching new
Databases & Updating the existing Databases were initially my core functions, assisted in co-
ordinating for the main event whichwas China Machinex and China Homelife, slated in
December 2014, after the event got over,I was given the opportunity to workin the other
department to organize an event called India Tech Triple Expo; co-ordinated with the
Conference Manager to arrange speakers to talk at the event, was part of the Editorial teas as
well;
February 2014 –August 2014: Working for Online portal “Clixsense” ~ a market
research company assisting and conducting international online surveys and Data
Entry. Working from home.
April 30th 2013~ December 2013.
Accor Advantage Plus~ Telesales Consultant
Worked with Accor Advantage Plus selling their membershipprogram over the
phone. A period of seven months. Job entitled cold calling clients to enroll for the
membership. An international brand Accor is affiliated to Hotels such Sofitel,
Novotel, Ibis, Pullman & Grand Mercure. Enjoyed most of my time working at the
firm simply because there were incentivesand it involved alot of team work.

3. February 2013- March 2013~ Mathew Estate (Borivli)
Worked for an independent broker. Job profile included answering the telephone.
Applying advertisements in periodicals, updating broker’s profile on Real Estate
websites, attending to walk in clients.Gained insight of actual property value in
around Borivli and other suburbs. Worked in conjunction with other brokers and
real estate agents.
April 2012 ~ October 2012: Smartmove2uk.
Designation: BusinessExecutive (Immigration Consultant)
Reporting to : Private UK qualified legal Solicitor:Ms Falguni Laheru.
Duties undertaken: Check UK visa status of clients on a daily basis.
Register online UK Visa applications of applicants. Call up Just dial leads to find
out if potential travellerswere interested in applying for visas to UK or intending to
permanently settle abroad (Immigration). Successfully did Naturalization Process
and Applications for Australian Visa.
Assisted them in successfully placing advertisements in community periodicals.
Their website:www.smartmove2uk.com
Zillion Hotels & Resorts Pvt Ltd.(Mumbai)
2008 to 2010.
Secretary + Administration:
Job Responsibilities:
* Answer all callsfor the Director of the organization.
* Send & receive faxes.
* Check all domestic and International emails pertaining to the project.
* Project called Oakwood Premier Mumbai. (International Service Apartments) now
known as Z Luxury Residences, Juhu.
* Draft letters and do all correspondence including sifting through old files and
redoing the entire cabinet system.
* Access and read all the files thoroughlyin order to get an idea what the
organization was all about.
* Co-ordinate withChartered Accountants office to hire Accountants.
Administration: Delegate duties to junior staff members and act as a mentor.

4. Once given the reception portfolio:
* Handled all incoming calls
* Incoming and outgoing couriers
* Introduced new employees to the organization.
* Assisted the new secretary in sifting and translating through official documents.
Club Aquaria: 2006-2007 (Mumbai)
Customer care executive:
Handled the front lobby, attending to members and making tentative room booking
for clients. Simultaneously assisted the General Manager and Operations Manager
with their daily correspondence on Word and Excel Packages. Main duty was to
follow up with members for their outstanding dues.
Madhavi Desai Consulting Co. (Mumbai)
February 2005.
Assitant Advisor at a firm based in Worli. Assisted studentsapplying to study in
the United States.Assisted in drafting recommendation letters right through to
mock interview drills. Did a thorough check of documents of each student applying
for a US Visa. 97% of the studentswould successfully get the Visa.
Ekta Supreme Builders(Mumbai)
March 2004 to 2005
Receptionist cum Administrator.Worked in Chandivali Powai on the Lake Homes
Project.
Karuna Hospital (Mumbai):
2002: For a period of six months. Receptionist cum telephone Operator.Hospital
located in Borivali, close to home, the hospital run by a group of trustees and
mainly by the Congregation of the Sisters of Ajmer.

5. DHL WORLDWIDE EXPRESS~ CUSTOMER SERVICE AGENT ~(DUBAI.)
1995-2000 FOR A PERIOD OF 6 YEARS.
Since the work was related to something I did 15 years ago, I can provide
certificates for the same upon request.
Arcadia (Citibank) ~ TELESALES AGENT, CREDIT CARDS~ (DUBAI.)
1995 FOR A PERIOD OF THREE MONTHS. (Residency visa processing was going
on at that time)
Job involved making cold calls to prospective clientsas well as follow up of the
same.
Confirming appointmentsfor sale agents.
JET AIRWAYS~ RESERVATION ASSISTANT~ (MUMBAI.)
1994 FOR A PERIOD OF 8 MONTHS.
* Handling reservations bookings for Jet Airways passengers.
* Handled customer queries on the phone, thus providing customer support.
Worked in tangent withvarious Travel agents in Mumbai.
* Worked on Sabre Computer Networks
In house training:
* Completed a course in Customer Care Training.
Languages know & understand.
English, French, Arabic, Hindi, Marathi & Konkani.
Interest:
* Painting, reading and listening to music.