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Vinod Kumar_Samsung_4.5Yrs_Presales Consultant
1. CAREER SUMMARY:
Highest Qualification: Bachelor of Technology (B.Tech.) under dept. of Computer Science & Engineering from National Institute of Technology(NIT), Durgapur.[INDIA]
Total IT Work Experience: 04 Years and 05 Months
Current Company: Samsung India Electronics pvt. Ltd.
Profile working on: Technical Support Consultant(Presales)
An extremely experienced, talented and skilled professional with diverse knowledge of pre-sales support & technical consultancy. Excellent command on technical trainings and demonstrations to partners and sales people. Organized approach and quick adapting ability for new technologies. Excellent negotiating & decision-making ability. Experienced with working in high-pressure environment and achieved the time bound goal. Excellent understanding of technical as well as business requirements. Excellent problem resolving ability.
PERSONALITY TRAITS: Excellent Communication and interpersonal skills. Excellent analytical and organizational skills Goal oriented and leadership skills. Excellent presentation skill.
IT SKILLS:
Software Tools: MS Office, MS Excel, MS Office, Source Insight, Tera Term, IBM Clear Case, KONA, Putty, COM Port Toolkit, Perforce
Operating Systems: Windows XP/Vista/7 , Ubuntu , Linux
Programming Language: C/C++, HTML
Product Knowledge: Professional Displays, LFDs, Digital Signage solutions, Interactive White Boards, Hospitality Displays and Solutions- Content Management Solution(CMS)
PROFESSIONAL EXPEERIENCE:
Current Company Name: Samsung R&D Institute – Delhi (SRI Delhi) – NOIDA [INDIA]
o Date of Joining: 28th September 2011. (Current Company)
o Designation: Technical Support Consultant(Presales)
o Department: B2B(Business to Business)
o Team: Pre-sales and SWA(south west asia)
Company Name: Fibcom India Ltd. – GURGAON
o Date of Joining: 1st July 2010 to 23rd September 2011
o Date of Leaving: 23rd Sept. 2011
o Designation: Executive Engineer
o Department: R&D
VINOD KUMAR
Mobile: +91-85274-29997
attricse@gmail.com
NOIDA – INDIA
2. PROJECT PROFILE:
1) Project Name: 14_SIEL_EBT_Technical_Support_and_Customization
o Domain: Samsung Visual Displays(VD)
o Products: Include Samsung products used in various Hospitality, Aviation, Healthcare and Education verticals.
Samsung Hospitality Displays(HD)
Samsung Large Format Displays(LFD)
Samsung Hospitality Content Management Solutions: LYNK™ Reach and LYNK™ SINC
Samsung VideoWall solutions
Digital Signage Solution MagicInfo and SSSP
Samsung Interactive White Board(IWB)
o My Responsibilities: POC (proof of concept) creation for new business proposal. RFP creation. Technical support to sales people in installation of new products. Answering queries of sales team. Presenting demos to customers and new prospective clients. Collecting VOCs from customers and realization for their feasibility from software side. Technical assistance to all running Samsung solutions in the field. Business trips for the demos and presentations of Samsung products.
2) Project Name: 13_2014_Hotel_TV_Commercialization
o Product: Samsung DTV (Digital Television) - Hospitality Displays
o Description:
A Hotel TV can be controlled from hotel server room. Samsung provides a Content Management Solution named as LYNK™ SINC and LYNK™ REACH to achieve this target. o My Responsibilities: Prepare & review detailed request for proposals. Prepare products presentation, manual and demos. Provide Technical support to sales teams. Meet the clients for gathering their current requirements. Providing product training and updating the partners. Understand the market trend for better sales.
Debugging and fixing up SQA issues reported for new releases of TV firmware or Server releases.
Direct communication point between Samsung headquarters and Samsung Delhi team moreover management work.
o Clients:
Famous 5 star hotels worldwide and in Indian market Taj Chennai.
3. 3) Project Name: 13_HAL_Test
o Domain: Samsung DTV (Digital Television)
o Technology Used: C/C++
o Overview:
It was a development project from scratch, purpose of this project was to develop test scenarios to test DTV Hardware Abstraction Layer (HAL).
o My Responsibilities:
To develop test scenarios for the different modules of Samsung digital TV using different APIs provided by HA Layer.
Code review of other developers and do failure analyses if any of test suites is failing. Documentation work for the project which contains HLD and DLD.
o Achievements:
It was the MBO of Visual Displays Lab VP at Samsung HQ Suwon, Korea and we guys got a thanks mail from him after successful completion of this project. My work was really liked by my Korean manager and invited for one more continuous assignment at Korea.
4) Project Name: 12_2013_Hotel_TV_Commercialization.
o Domain: Samsung DTV (Digital Television) – Hospitality Displays
o Technology Used: C/C++
o Overview:
It was a commercialization project. We ported DTV code for new MStar Chip X12 and Novatek chip (MIPS Architecture).This is a kind of TV specially made for Hospitality purposes. It provides special features to hotel guests and hotel admin.
o My Responsibilities:
I was working at BP_HAL Layer (Basic Platform Hardware Abstraction Layer).
Support in development of new features.
Debugging and fixing up issues by SQA.
POC for new customers.
Help to overseas sales teams in Demos and presentations of new product.
o Achievements:
Got Samsung Globally Best Project Award.
5) Project Name: 11_2012_Hotel_TV_Commertialization.
o Domain: Samsung DTV (Digital Television)- Hospitality Displays
o Technology Used: C/C++
o Overview and Responsibilities: Which involved porting of previous year codes to new boards, implement new protocols, provided support and resolve issues related to old and new development.
6) Project Name: Feature Pack 2.0 at Fibcom India Ltd.
o Domain: Telecommunication – SDH
o Description: The New Tellabs ASIC SAP6 is introduced in this feature pack, which supports both SDH & SONET functionality.
o Responsibilities: Learning the domain knowledge and testing of new feature pack.
o Clients: Delhi Metro, Reliance Communications.
o Usability: Product made by Fibcom was nodes used to transfer high speed data on optical fibers with a protection mechanism.
4. OVERSEAS BUSINESS TRIP:
Project Name: 13_HAL_Test
Location: Samsung Electronics Head Quarters, Suwon, South Korea
Duration: 3 Months
My Responsibilities:
o To develop Test Scenarios for the different modules of Samsung digital TV using different APIs provided by HA Layer.
o Code review of other developers and do failure analyses if any of Test Suite is failing.
o Documentation work for the project which contains HLD and DLD.
Achievements:
It was the MBO of Visual Displays Lab VP at Samsung HQ Suwon, Korea and we guys got a thanks mail from him after successful completion of this project. My work was really liked by my Korean manager and invited for one more continuous assignment at Korea.
EDUCATION QUALIFICATIONS & CERTIFICATIONS:
Bachelor of Technology (B.Tech) in Computer Science and Engineering from National Institute of Technology (NIT), Durgapur. [INDIA]
Website: www.nitdgp.ac.in
Intermediate (Class 12th- CBSE) from Jawahar Navodaya Vidyalaya, Goindwal Sahib. [Punjab]
High School (Class 10th- CBSE) from Jawahar Navodaya Vidyalaya, Goindwal Sahib. [Punjab]
Sun Education Services Course in JAVA Programming Language from NIIT Amritsar.
Qualified International English Language Testing System(IELTS) Exam with Bands 6.5 out of 9.0
EXTRA CURRICULAR:
Participated in festival of “Freedom moment plays” held at Aiwan-E-Galib, New Delhi by National School of Drama from September 02 to 05, 1997.
Went up to XII National Level Exhibition Meet–2002 held at JNV Ranchi with a Social Science Model.
Received 1st Prize in intra – college Robotics Competition which consisted of designing a semi – autonomous robotic machine capable of moving through surface and water.
I was a member of working committee of “Robocell” during Aarohan 2k8.
Stood 2nd in C coding competition “Code Marauder” during Arohan 2k9.
Receive good feedback from training audience.
PERSONAL DETAILS:
Sex: Male
Date of Birth: 12th May, 1986
Present Address: Noida
Nationality: Indian
Home Town: Batala [Punjab]
Languages Known: English, Hindi and Punjabi
Marital Status: Single