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TABLE OF CONTENTS
                                  Executive Summary       2

Dale Tubig                        Internet Usage          3
Digital Marketing                 Advertising Spend       4
Strategist & Consultant           Advertising by Medium   5
www.WSIStrategicEdge.com
                                  Internet Advertising    6
info@WSIStrategicEdge.com
858.207.4993                      Display Advertising     7
                                  Online Video            8
                                  Online Classifieds      9
                                  Paid Search             10
                                  Email Marketing         11
                                  Social Media            12
      Source of all statistics:
                                  About WSI               14
UNITED STATES                                Executive Summary

                                             2010 – A Year of Economic Recovery
                                             It is safe to say that 2009 was a year of economic crisis for
                                             markets all over the world. As the "R" word resonated in
                                             the minds of business owners everywhere, they began
                                             tightening their budgets to adapt to the economic
                                             challenges.

                                             Participation in the recession is a choice, and companies
                                             must challenge themselves to evaluate their businesses and
                                             understand how they can change in order to surpass the
                                             economic conditions.

                                             Though 2009 was a year of hardship, many believe that
                                             2010 will be a year of economic recovery. Over the past
                                             year, Internet advertising spending in the US increased
                                             drastically, as spending through traditional advertising
                                             venues, such as newspaper, radio and television shrank.
                                             This trend is projected to continue in 2010.

                                             The #1 fastest growing advertising channel is the Internet,
                                             and businesses need to re-invent their marketing strategies
                                             and capitalize on this medium in order to rise above the
                                             economic challenges.

                                             This Internet Marketing Trends Report is a brief synopsis of
                                             the current online marketing activities in the US, as well as
                                             the projected trends for the coming years. Specifically, the
                                             report covers Internet usage and penetration, total
                                             advertising spending, Internet marketing spending and
                                             social media trends.


                                             For more information about WSI’s Internet marketing services,
                                             please contact your local WSI Consultant.



Copyright ©2010 by Research and Management                                                             Page 2
                                                                    WSI Internet Marketing Trends Report 2010
UNITED STATES                       Internet Usage


Internet Users Growing
 In 2010, the US Internet
population will grow to 205.3
million users, or 66.2% of the total
US population

 This number is forecasted to
increase in 2011 to 210.9 million
(67.3% of the total population)

 By 2013, 221.1 million people will
be online (nearly 70% of the US
population)

 Current trends indicate that the
Internet is now a mainstream
communication medium


Online Activities of US
Internet Users
 According to eMarketer, the most
popular online activity among US
Internet users is search (94%)

 Email is the second most popular
online activity at 92%

 77% of respondents said they
participate in social networks while
71% said they use the net for
instant messaging

 Almost 60% of respondents use
the Internet to read and participate
in online wikis

Copyright ©2010 by Research and Management                                        Page 3
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Advertising Spend

Total Media Advertising
Spending Growth
 Next year, total media advertising
spending is expected to grow slightly
by 0.3%

 Total advertising spending growth
will rise again in 2012 to 2.4%

 In 2014, total advertising spending
will grow by 2.7%

Total Advertising
Spending in the US
 Though total advertising spending
will decline slightly in 2010 ($163.0
billion compared to $163.8 billion
spent in 2009), it will gradually
increase each year going forward

 Total advertising spending will
reach $167.5 billion in 2012 and
increase another billion in 2013

 By 2014, $173 billion will be
spent on total media advertising


Share of Adspend by
Medium
 Prior to the recession, Internet
advertising consumed 10.5% of
total adspend in 2008, surpassing
only outdoor and cinema ads


Copyright ©2010 by Research and Management                                        Page 4
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Advertising by Medium

Internet Advertising Sees
the Most Growth
 During the recession, traditional
advertising channels saw a
decrease in spending growth in
2009, as marketers moved their
budgets to more measurable
channels like Internet advertising,
which saw an increase of 14.1%

 In 2010, most channels will
continue to see a decrease in
growth, while Internet marketing
will continue to remain the channel
of choice and increase by 15.2%

 Next year, outdoor and TV
advertising growth will rise again,
but the Internet will still see the
most growth with 15.1%

Advertising Expenditure in
the US by Media
 In 2009, US marketers spent
$20.34 billion advertising online

 This year, marketers will spend
$23.42 billion advertising online, and
by 2011, this number is projected to
reach almost $27 billion

 Though TV ads still consume the
largest piece of the advertising pie,
Internet adspend in the US has
surpassed print advertising,
including channels like radio,
magazine and outdoor advertising
Copyright ©2010 by Research and Management                                         Page 5
                                                  WSI Internet Marketing Trends Report 2010
UNITED STATES                       Internet Advertising

Online Advertising
Growth Remains Steady
 Internet advertising spending
grew by 22.8% in 2008, but
declined in 2009 due to the
recession (14.1% growth)

 In 2010, online advertising
spending growth will increase
slightly (15.2%) and will remain
steady for the next few years

 Internet advertising spending will
grow by 15.1% and 15.2% in 2011
and 2012 respectively



Internet Advertising
Expenditure Keeps Rising
 When reviewing the dollars being
allocated toward Internet
advertising, the results indicate a
steady increase in spending

 In 2009, $20.34 billion was spent
advertising online in the US, and
this year, that number is projected
to increase to $23.42 billion

 ZenithOptimedia estimates that
by 2012, marketers will spend
$31.05 billion in advertising dollars
online



Copyright ©2010 by Research and Management                                        Page 6
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Display Advertising


Display Advertising
Growth Will Rise in 2010
 In 2008, display advertising
spending grew by 15%, but
decreased to a mere 3% growth in
2009, as advertisers became more
reserved even in the online
spending

 Despite a decrease from 2008-
2009, display advertising will
bounce back this year and grow by
7% and then remain steady at 10%
growth in 2011 and 2012


Advertising Expenditure
for Online Display Ads
 In 2009, $4.21 billion was spent
on display advertising in the US

 According to ZenithOptimedia, US
marketers will spend about $4.51
billion on display ads in 2010

 Almost $5 billion is expected to
be allocated toward display
advertising in 2011

 By 2012, US advertisers will
spend almost $5.45 billion
advertising through display ads




Copyright ©2010 by Research and Management                                        Page 7
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Online Video

Year Over Year Change in
Online Video Advertising
 With the increased popularity of
video websites like YouTube, we
saw a huge spike in online video
advertising in 2008

 Though spending growth declined
to 19% in 2009, we can expect to
see a slight recovery in 2010 to
22% growth as we begin to
recuperate from the recession

 In 2011, online video advertising
spending will grow by 20% and
remain steady through to 2012

US Marketers Continue to
Spend More on Online
Video Advertising
 As viewing online videos becomes
more of a mainstream activity, US
advertisers will continue allocating
more marketing dollars toward this
channel

 In 2010, about $2.69 billion will be
spent advertising with online videos,
an increase from the $2.21 billion
that was spent in 2009

 By 2012, marketers will spend
$3.84 billion producing online videos
for advertising purposes


Copyright ©2010 by Research and Management                                        Page 8
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Online Classifieds

Online Classified
Advertising Growth
Remains Steady
 In 2009, classified advertising
spending only grew by 3%, a
considerable decline in comparison
to previous years

 However, much like other
Internet marketing channels, online
classified advertising spending will
grow in 2010 (7%)

 In 2011, spending growth will
reach 9% and remain steady at this
rate in 2012



Advertising Expenditure
for Online Classified Ads
 In 2009, online classified
advertising spending reached $3.22
billion in the US

 This year, US marketers will spend
about $3.45 billion on online
classified ads

 ZenithOptimedia predicts that by
2012, $4.1 billion will be spent
advertising through online
classifieds in the US




Copyright ©2010 by Research and Management                                         Page 9
                                                  WSI Internet Marketing Trends Report 2010
UNITED STATES                       Paid Search

Paid Search Advertising
Growth in the US
 Paid search advertising saw only a
slight decrease in growth in 2009
(20%) compared to 2008 (22%)

 This year, paid search advertising
growth in the US will reach 18%

 Though spending growth will
decline slightly in 2011, it will
remain steady in 2012 at 16%

 Paid search will remain one of the
main online advertising channels
marketers allocate budget towards



Advertising Expenditure
for Paid Search Marketing
 According to ZenithOptimedia,
$11.20 billion will be spent on paid
search advertising in 2010

 US paid search advertising
spending will increase again in
2011 to reach almost $13 billion

 Experts predict that by 2012, US
marketers will spend about $15.07
billion advertising through paid
search




Copyright ©2010 by Research and Management                                       Page 10
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Email Marketing

Email Advertising
Spending Climbs Steadily

 Though email marketing spending
dropped in 2009 from 2008, it will
climb steadily from 2010-2014

 In 2010, $283 million will be
spent on email marketing in the US

 Email marketing spending will
reach $302 million in 2011 and
$323 million in 2012

 eMarketer predicts that by 2014,
$374 million will be spent on email
marketing


Email Marketing and
Social Media Integration

 27% of respondents in an
eMarketer study said they have
integrated social media into their
email marketing campaigns in 2010

 24% said they have formulated a
strategy and are researching tools
for implementation

 Interestingly, 18% of respondents
said they plan to integrate social
media and email marketing, but do
not know where to start



Copyright ©2010 by Research and Management                                       Page 11
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Social Media

More Internet Users are
Using Social Networks
 According to eMarketer, there
were 70.6 million adult online
social network users in 2009
(43.5% of total adult Internet users)

 This year, 46.5% of the adult
online population will also be social
network users (77.8 million)

 In 2012, more than half of all
adult Internet users will also be
social network users (50.5%, 89.1
million)



Activities of Social
Network Users
 Interestingly, 52% of social
network users become a
fan/follower of a company or brand
on the social networks

 46% have said something positive
about a company/brand on the
social portals, while 23% have said
something negative

 18% of respondents have used
the social portals to promote
another company/brand, and 12%
have used social networks to
promote their own business



Copyright ©2010 by Research and Management                                       Page 12
                                                 WSI Internet Marketing Trends Report 2010
UNITED STATES                       Social Media


Social Media Marketing
Growth Remains Resilient
 According to ZenithOptimedia,
the recession did not decrease
spending growth in social media
marketing in 2009

 In fact, social media marketing
spending growth increased last
year to 44.6% over 2008 (31.6%)

 This year, spending growth will
decline slightly to 30.6%, but will
remain steady at 30.2% and 30.0%
in 2011 and 2012 respectively




Social Media Marketing
Continues to Rise
 Trends indicate that US marketers
are spending more money to
advertise with social media

 In 2010, $728 million will be
spent advertising with social media,
up from $558 million in 2009

 Marketers are expected to spend
approximately $948 million on
social media marketing in 2011

 By 2012, about $1.23 billion will
be spent on social media marketing



Copyright ©2010 by Research and Management                                       Page 13
                                                 WSI Internet Marketing Trends Report 2010
ABOUT WSI
WSI leads the global Internet industry offering best of breed digital marketing solutions to
suit the needs of multiple industries. The company has the world’s largest Internet
Consultants’ network and a 100-person strong head office in Toronto, Canada. WSI Internet
Marketing Consultants have helped thousands of small and medium-sized businesses realize
their online marketing potential. By using innovative Internet technologies and advanced
digital marketing strategies, businesses can have a WSI Internet Marketing System tailored
to their individual needs to elevate their Internet presence and profitability to new levels.
The company has held the Number 1 spot in Entrepreneur Magazine’s Franchise 500 listing
under the Technology category for 10 years in a row under the technology category. With
the support and cooperation of its customers, franchise network, employees, suppliers and
charitable organizations, WSI aims to help make child poverty history through its global
outreach program (www.makechildpovertyhistory.org). For more information about WSI’s
offerings and business opportunities, please visit our website at www.wsicorporate.com.

The information herein is the property of Research and Management Corporate (RAM).

                                                           ©2010 RAM. All rights reserved.

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WSI Internet Marketing Trends Report 2010

  • 1. TABLE OF CONTENTS Executive Summary 2 Dale Tubig Internet Usage 3 Digital Marketing Advertising Spend 4 Strategist & Consultant Advertising by Medium 5 www.WSIStrategicEdge.com Internet Advertising 6 info@WSIStrategicEdge.com 858.207.4993 Display Advertising 7 Online Video 8 Online Classifieds 9 Paid Search 10 Email Marketing 11 Social Media 12 Source of all statistics: About WSI 14
  • 2. UNITED STATES Executive Summary 2010 – A Year of Economic Recovery It is safe to say that 2009 was a year of economic crisis for markets all over the world. As the "R" word resonated in the minds of business owners everywhere, they began tightening their budgets to adapt to the economic challenges. Participation in the recession is a choice, and companies must challenge themselves to evaluate their businesses and understand how they can change in order to surpass the economic conditions. Though 2009 was a year of hardship, many believe that 2010 will be a year of economic recovery. Over the past year, Internet advertising spending in the US increased drastically, as spending through traditional advertising venues, such as newspaper, radio and television shrank. This trend is projected to continue in 2010. The #1 fastest growing advertising channel is the Internet, and businesses need to re-invent their marketing strategies and capitalize on this medium in order to rise above the economic challenges. This Internet Marketing Trends Report is a brief synopsis of the current online marketing activities in the US, as well as the projected trends for the coming years. Specifically, the report covers Internet usage and penetration, total advertising spending, Internet marketing spending and social media trends. For more information about WSI’s Internet marketing services, please contact your local WSI Consultant. Copyright ©2010 by Research and Management Page 2 WSI Internet Marketing Trends Report 2010
  • 3. UNITED STATES Internet Usage Internet Users Growing  In 2010, the US Internet population will grow to 205.3 million users, or 66.2% of the total US population  This number is forecasted to increase in 2011 to 210.9 million (67.3% of the total population)  By 2013, 221.1 million people will be online (nearly 70% of the US population)  Current trends indicate that the Internet is now a mainstream communication medium Online Activities of US Internet Users  According to eMarketer, the most popular online activity among US Internet users is search (94%)  Email is the second most popular online activity at 92%  77% of respondents said they participate in social networks while 71% said they use the net for instant messaging  Almost 60% of respondents use the Internet to read and participate in online wikis Copyright ©2010 by Research and Management Page 3 WSI Internet Marketing Trends Report 2010
  • 4. UNITED STATES Advertising Spend Total Media Advertising Spending Growth  Next year, total media advertising spending is expected to grow slightly by 0.3%  Total advertising spending growth will rise again in 2012 to 2.4%  In 2014, total advertising spending will grow by 2.7% Total Advertising Spending in the US  Though total advertising spending will decline slightly in 2010 ($163.0 billion compared to $163.8 billion spent in 2009), it will gradually increase each year going forward  Total advertising spending will reach $167.5 billion in 2012 and increase another billion in 2013  By 2014, $173 billion will be spent on total media advertising Share of Adspend by Medium  Prior to the recession, Internet advertising consumed 10.5% of total adspend in 2008, surpassing only outdoor and cinema ads Copyright ©2010 by Research and Management Page 4 WSI Internet Marketing Trends Report 2010
  • 5. UNITED STATES Advertising by Medium Internet Advertising Sees the Most Growth  During the recession, traditional advertising channels saw a decrease in spending growth in 2009, as marketers moved their budgets to more measurable channels like Internet advertising, which saw an increase of 14.1%  In 2010, most channels will continue to see a decrease in growth, while Internet marketing will continue to remain the channel of choice and increase by 15.2%  Next year, outdoor and TV advertising growth will rise again, but the Internet will still see the most growth with 15.1% Advertising Expenditure in the US by Media  In 2009, US marketers spent $20.34 billion advertising online  This year, marketers will spend $23.42 billion advertising online, and by 2011, this number is projected to reach almost $27 billion  Though TV ads still consume the largest piece of the advertising pie, Internet adspend in the US has surpassed print advertising, including channels like radio, magazine and outdoor advertising Copyright ©2010 by Research and Management Page 5 WSI Internet Marketing Trends Report 2010
  • 6. UNITED STATES Internet Advertising Online Advertising Growth Remains Steady  Internet advertising spending grew by 22.8% in 2008, but declined in 2009 due to the recession (14.1% growth)  In 2010, online advertising spending growth will increase slightly (15.2%) and will remain steady for the next few years  Internet advertising spending will grow by 15.1% and 15.2% in 2011 and 2012 respectively Internet Advertising Expenditure Keeps Rising  When reviewing the dollars being allocated toward Internet advertising, the results indicate a steady increase in spending  In 2009, $20.34 billion was spent advertising online in the US, and this year, that number is projected to increase to $23.42 billion  ZenithOptimedia estimates that by 2012, marketers will spend $31.05 billion in advertising dollars online Copyright ©2010 by Research and Management Page 6 WSI Internet Marketing Trends Report 2010
  • 7. UNITED STATES Display Advertising Display Advertising Growth Will Rise in 2010  In 2008, display advertising spending grew by 15%, but decreased to a mere 3% growth in 2009, as advertisers became more reserved even in the online spending  Despite a decrease from 2008- 2009, display advertising will bounce back this year and grow by 7% and then remain steady at 10% growth in 2011 and 2012 Advertising Expenditure for Online Display Ads  In 2009, $4.21 billion was spent on display advertising in the US  According to ZenithOptimedia, US marketers will spend about $4.51 billion on display ads in 2010  Almost $5 billion is expected to be allocated toward display advertising in 2011  By 2012, US advertisers will spend almost $5.45 billion advertising through display ads Copyright ©2010 by Research and Management Page 7 WSI Internet Marketing Trends Report 2010
  • 8. UNITED STATES Online Video Year Over Year Change in Online Video Advertising  With the increased popularity of video websites like YouTube, we saw a huge spike in online video advertising in 2008  Though spending growth declined to 19% in 2009, we can expect to see a slight recovery in 2010 to 22% growth as we begin to recuperate from the recession  In 2011, online video advertising spending will grow by 20% and remain steady through to 2012 US Marketers Continue to Spend More on Online Video Advertising  As viewing online videos becomes more of a mainstream activity, US advertisers will continue allocating more marketing dollars toward this channel  In 2010, about $2.69 billion will be spent advertising with online videos, an increase from the $2.21 billion that was spent in 2009  By 2012, marketers will spend $3.84 billion producing online videos for advertising purposes Copyright ©2010 by Research and Management Page 8 WSI Internet Marketing Trends Report 2010
  • 9. UNITED STATES Online Classifieds Online Classified Advertising Growth Remains Steady  In 2009, classified advertising spending only grew by 3%, a considerable decline in comparison to previous years  However, much like other Internet marketing channels, online classified advertising spending will grow in 2010 (7%)  In 2011, spending growth will reach 9% and remain steady at this rate in 2012 Advertising Expenditure for Online Classified Ads  In 2009, online classified advertising spending reached $3.22 billion in the US  This year, US marketers will spend about $3.45 billion on online classified ads  ZenithOptimedia predicts that by 2012, $4.1 billion will be spent advertising through online classifieds in the US Copyright ©2010 by Research and Management Page 9 WSI Internet Marketing Trends Report 2010
  • 10. UNITED STATES Paid Search Paid Search Advertising Growth in the US  Paid search advertising saw only a slight decrease in growth in 2009 (20%) compared to 2008 (22%)  This year, paid search advertising growth in the US will reach 18%  Though spending growth will decline slightly in 2011, it will remain steady in 2012 at 16%  Paid search will remain one of the main online advertising channels marketers allocate budget towards Advertising Expenditure for Paid Search Marketing  According to ZenithOptimedia, $11.20 billion will be spent on paid search advertising in 2010  US paid search advertising spending will increase again in 2011 to reach almost $13 billion  Experts predict that by 2012, US marketers will spend about $15.07 billion advertising through paid search Copyright ©2010 by Research and Management Page 10 WSI Internet Marketing Trends Report 2010
  • 11. UNITED STATES Email Marketing Email Advertising Spending Climbs Steadily  Though email marketing spending dropped in 2009 from 2008, it will climb steadily from 2010-2014  In 2010, $283 million will be spent on email marketing in the US  Email marketing spending will reach $302 million in 2011 and $323 million in 2012  eMarketer predicts that by 2014, $374 million will be spent on email marketing Email Marketing and Social Media Integration  27% of respondents in an eMarketer study said they have integrated social media into their email marketing campaigns in 2010  24% said they have formulated a strategy and are researching tools for implementation  Interestingly, 18% of respondents said they plan to integrate social media and email marketing, but do not know where to start Copyright ©2010 by Research and Management Page 11 WSI Internet Marketing Trends Report 2010
  • 12. UNITED STATES Social Media More Internet Users are Using Social Networks  According to eMarketer, there were 70.6 million adult online social network users in 2009 (43.5% of total adult Internet users)  This year, 46.5% of the adult online population will also be social network users (77.8 million)  In 2012, more than half of all adult Internet users will also be social network users (50.5%, 89.1 million) Activities of Social Network Users  Interestingly, 52% of social network users become a fan/follower of a company or brand on the social networks  46% have said something positive about a company/brand on the social portals, while 23% have said something negative  18% of respondents have used the social portals to promote another company/brand, and 12% have used social networks to promote their own business Copyright ©2010 by Research and Management Page 12 WSI Internet Marketing Trends Report 2010
  • 13. UNITED STATES Social Media Social Media Marketing Growth Remains Resilient  According to ZenithOptimedia, the recession did not decrease spending growth in social media marketing in 2009  In fact, social media marketing spending growth increased last year to 44.6% over 2008 (31.6%)  This year, spending growth will decline slightly to 30.6%, but will remain steady at 30.2% and 30.0% in 2011 and 2012 respectively Social Media Marketing Continues to Rise  Trends indicate that US marketers are spending more money to advertise with social media  In 2010, $728 million will be spent advertising with social media, up from $558 million in 2009  Marketers are expected to spend approximately $948 million on social media marketing in 2011  By 2012, about $1.23 billion will be spent on social media marketing Copyright ©2010 by Research and Management Page 13 WSI Internet Marketing Trends Report 2010
  • 14. ABOUT WSI WSI leads the global Internet industry offering best of breed digital marketing solutions to suit the needs of multiple industries. The company has the world’s largest Internet Consultants’ network and a 100-person strong head office in Toronto, Canada. WSI Internet Marketing Consultants have helped thousands of small and medium-sized businesses realize their online marketing potential. By using innovative Internet technologies and advanced digital marketing strategies, businesses can have a WSI Internet Marketing System tailored to their individual needs to elevate their Internet presence and profitability to new levels. The company has held the Number 1 spot in Entrepreneur Magazine’s Franchise 500 listing under the Technology category for 10 years in a row under the technology category. With the support and cooperation of its customers, franchise network, employees, suppliers and charitable organizations, WSI aims to help make child poverty history through its global outreach program (www.makechildpovertyhistory.org). For more information about WSI’s offerings and business opportunities, please visit our website at www.wsicorporate.com. The information herein is the property of Research and Management Corporate (RAM). ©2010 RAM. All rights reserved.